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Summary of reviewsThe Kansas City Airport Marriott is widely praised for its strategic location and convenient amenities, making it a top choice for travelers, especially those with early flights. Its close proximity to the airport, paired with a reliable shuttle service, ensures easy and hassle-free transportation, enhancing its appeal for both business and leisure guests. The scenic views of the nearby water add a pleasant touch to its practical benefits.
Guests largely commend the breakfast offerings, appreciating the early coffee availability for travelers with tight schedules. Although some guests noted the absence of complimentary or continental breakfast options, the late-night dining availability is an additional perk for those arriving late or seeking flexibility in meal times.
The rooms at the Kansas City Airport Marriott are generally well-received for their spaciousness, cleanliness, and modern decor, with comfortable beds that offer a restful experience. While some guests mentioned aging features and occasional noise disturbances, the overall room quality is considered appealing, with picturesque views that enhance the stay experience.
Cleanliness is another positive aspect, with most guests finding their accommodations well-maintained and pleasant. Although some bathrooms received critiques regarding cleanliness, these issues were typically minor and did not overshadow the positive reception of the guest rooms.
The staff at the Kansas City Airport Marriott often receive praise for their professionalism and friendly service, particularly the front desk team and on-site Starbucks staff. Though a few reviews suggest room for improvement in consistency and professionalism, the overall impression of the staff is favorable, contributing to a welcoming and efficient hotel experience. Show more
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Categories
Business Hotel
Kansas City Airport Marriott typically offers business amenities due to its airport location. Meeting rooms and business services are designed for travelers.
Hotel with Gym
The hotel provides a fitness center that is accessible to all guests. The fitness facilities are well-equipped, ensuring a comprehensive workout experience.
Hotel with EV Charging Stations
The Kansas City Airport Marriott offers EV charging, making it a convenient choice for travelers looking to recharge their vehicles.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Accessible Hotel
3-Star Hotel
Hotel with Indoor Pool
Room Types
King or Double RoomFeaturing a flat-screen TV, this room is equipped tea and coffee-making facilities and a work desk.
Concierge level, Guest room, 1 King or 2 Double, High floorThis double room features a seating area and air conditioning. This room includes access to the Concierge lounge, which offers complimentary breakfast, hors d'voeuvres, and dessert. Cocktails are available for an additional fee.
Guest Room with Two Queen BedsProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with streaming services. The unit offers 2 beds.
Guest Room with Two Double BedsFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with streaming services. The unit has 3 beds.
Guest Room with One Queen BedOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with streaming services. The unit has 1 bed.
Club Guest Room with One Queen BedFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with streaming services. The unit has 1 bed.
Concierge Guest Room with Two Double BedsProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a tea and coffee maker, a seating area and a wardrobe. The unit offers 1 bed.
Queen Room with Adapted Tub - Mobility AccessibleFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This wheelchair accessible double room has air conditioning, a seating area with a flat-screen TV and an adapted bath. The unit has 1 bed.
Queen Room with Roll-in Shower - Mobility AccessibleOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This wheelchair accessible double room has air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit has 1 bed.
Guest Reviews
7.9
Good
Location
The Kansas City Airport Marriott is highly praised for its exceptional convenience and accessibility, particularly for travelers with flights to catch. Its close proximity to the airport makes it an ideal choice for those with early morning departures, providing a hassle-free transition from hotel to terminal. Guests consistently highlight the frequent and reliable shuttle service as a major benefit, ensuring seamless transportation between the hotel and the airport. This well-regarded amenity, combined with the hotel's strategic location, contributes to an overall ease of access that appeals to both business and leisure travelers. The comfort provided by the hotel further enhances its appeal, making it a favored choice for those prioritizing location and convenience in their travel plans. Additionally, the property offers a pleasant view of the nearby water, adding a touch of scenic beauty to its practical advantages.
Breakfast
The Kansas City Airport Marriott offers a breakfast experience that has received a predominantly positive reception from its guests. Many visitors highlight the excellence of the breakfast, noting it as a satisfying start to their day. Complimentary coffee perks up early risers, available from 3:00 am to 6:00 am, catering well to those with early flights or long days ahead. The hotel's restaurant provides an added convenience for late arrivals, staying open until 1 am. However, some guests expressed dissatisfaction regarding the lack of a complimentary breakfast option, the absence of a continental breakfast, and the limited availability of breakfast items, which were on a first-come basis. While not every aspect of the dining experience met guests' expectations, the overall assessment leans towards positive, especially for those seeking an early caffeine fix or a late-night meal.
Rooms
At the Kansas City Airport Marriott, guests find a mix of comfort and style in the accommodation experience. Rooms are generally described as clean, comfortable, and spacious, offering a nice escape with their well-appointed layout. Beds receive high praise for being notably comfortable, ensuring a restful night’s sleep. Visitors particularly enjoy the views provided by the rooms, with some offering picturesque scenes of the nearby lake or reservoir. The hotel's updated decor adds a contemporary touch and is well-received by travelers.
However, guests have noted a few issues that slightly detract from the overall experience. Some rooms exhibit signs of aging, with dated features like peeling ceilings in showers and occasional plumbing concerns such as clogged drains. Noise can be a factor, with reports of loud HVAC systems and disturbances from hallways affecting the tranquility of certain rooms. Cleanliness is generally maintained, though small details like dirty floors near windows and chairs have been pointed out.
Families or groups may want to ensure arrangements are completed in advance, as there have been instances of additional beds not being ready upon arrival. Despite these minor setbacks, the majority of guest experiences focus on the hotel's comfort, friendly staff, and helpful shuttle service, making for a pleasant stay overall.
Cleanliness
At the Kansas City Airport Marriott, guests often highlighted the cleanliness of the rooms and facilities, appreciating especially the updated and pleasant decor. Many guests found their rooms to be clean and appealing, contributing to a generally positive atmosphere. However, the bathrooms seemed to be a recurring issue, with several guests mentioning them not being adequately cleaned, with specific complaints about mold and hair in the drains. While the rooms were described as quiet with nice hardwood floors, the overall experience was sometimes marred by small annoyances, such as the lack of privacy in the bathrooms and some concerns about the value for money spent, particularly regarding amenities like breakfast and internet. Despite the positive notes on room cleanliness and decor, attention to detail in bathroom hygiene and service consistency appears essential for improving guest satisfaction.
Staff
The Kansas City Airport Marriott garners varied reactions regarding its staff, with some guests praising their positive experiences and others highlighting areas for improvement. Many guests appreciate the friendly and efficient service, noting the staff’s professionalism and hard work. Front desk staff are particularly commended for their helpfulness, especially in managing parking-related queries. The woman at the on-site Starbucks also receives positive feedback for her pleasant demeanor. However, a few guests have pointed out instances where staff appeared indifferent or not entirely professional. Overall, the majority of reviews reflect a favorable impression of the hotel’s personnel.
Yes, Kansas City Airport Marriott has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Kansas City Airport Marriott.
No, Kansas City Airport Marriott doesn't allow dogs.
No, parking facilities aren't available at Kansas City Airport Marriott.