Embassy Suites by Hilton Kansas City Plaza
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Summary of reviewsEmbassy Suites by Hilton Kansas City Plaza is a favored choice among travelers due to its strategic and convenient location, providing easy access to business, leisure, and nearby medical facilities. Guests frequently highlight its proximity to attractions such as Westport and the Country Club Plaza, making it simple to explore a vibrant area filled with dining and shopping options. The central location is complemented by friendly and accommodating staff, contributing positively to guests' experiences.
The hotel is well-regarded for its spacious and comfortable rooms, with separate sitting areas and balconies enhancing the stay. Many appreciate the clean and welcoming environment, though some issues with dated furnishings and maintenance are noted. The staff receive high praise for being polite, helpful, and professional, often going above and beyond to ensure guests feel well cared for, particularly in dining areas and housekeeping.
Breakfast is frequently considered a standout feature, with a variety of options and a notable omelet station that guests enjoy. Despite occasional inconsistencies in quality and availability, the complimentary breakfast, along with evening drinks and snacks, is generally viewed positively. The pool area is another highlight, especially for families, offering a unique and enjoyable experience with two pools catering to different age groups. Guests often describe it as a relaxing and fun space, despite occasional minor issues with the hot tub.
Additional amenities such as a clean and comfortable gym, ample parking, and a welcoming atmosphere for families further enhance the stay. Families appreciate the spacious suites, pool area, and game room that keep young guests entertained. While parking fees are considered high by some, the security and convenience of on-site parking are valued.
Overall, the hotel maintains a respectable rating, with its traditional charm and exceptional staff standing out as key factors that enrich the guest experience. Despite minor setbacks, Embassy Suites by Hilton Kansas City Plaza offers a memorable and enjoyable stay for visitors prioritizing location and friendly service.
Categories
The hotel is well-regarded for its spacious and comfortable rooms, with separate sitting areas and balconies enhancing the stay. Many appreciate the clean and welcoming environment, though some issues with dated furnishings and maintenance are noted. The staff receive high praise for being polite, helpful, and professional, often going above and beyond to ensure guests feel well cared for, particularly in dining areas and housekeeping.
Breakfast is frequently considered a standout feature, with a variety of options and a notable omelet station that guests enjoy. Despite occasional inconsistencies in quality and availability, the complimentary breakfast, along with evening drinks and snacks, is generally viewed positively. The pool area is another highlight, especially for families, offering a unique and enjoyable experience with two pools catering to different age groups. Guests often describe it as a relaxing and fun space, despite occasional minor issues with the hot tub.
Additional amenities such as a clean and comfortable gym, ample parking, and a welcoming atmosphere for families further enhance the stay. Families appreciate the spacious suites, pool area, and game room that keep young guests entertained. While parking fees are considered high by some, the security and convenience of on-site parking are valued.
Overall, the hotel maintains a respectable rating, with its traditional charm and exceptional staff standing out as key factors that enrich the guest experience. Despite minor setbacks, Embassy Suites by Hilton Kansas City Plaza offers a memorable and enjoyable stay for visitors prioritizing location and friendly service.
Family Friendly Hotel
Embassy Suites offers spacious suites, a complimentary breakfast, and an evening reception, which are great for families. The extra room and free food options help manage costs and keep everyone comfortable.
Hotel with Swimming Pool
This hotel offers an indoor pool for guests. It's a highly-rated option with excellent customer reviews.
Indoor Pool
Business Hotel
The Embassy Suites by Hilton Kansas City Plaza offers spacious suites and standard business amenities. Its location near the Country Club Plaza provides convenient access to shopping and dining.
Hotel with Parking
This hotel provides parking facilities. Located near the Country Club Plaza, it offers convenient access to numerous attractions and dining options, making it a suitable choice for guests with vehicles.
Hotel with Gym
This hotel offers a fitness center with a range of cardio and strength-training equipment. It's designed to cater to various fitness needs and preferences.
4-Star Hotel
This all-suite hotel offers spacious accommodations and a complimentary breakfast. Its location near the Country Club Plaza provides convenient access to shopping and dining.
Hotel with Indoor Pool
Guests can enjoy a bi-level indoor pool, providing a unique swimming environment, in addition to a hot tub and sauna for unwinding.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Accessible Hotel
Guest Reviews
The Embassy Suites by Hilton Kansas City Plaza is widely appreciated for its strategic and central location, making it ideal for various needs, whether guests are in town for business, leisure, or visiting nearby medical facilities. Many find it conveniently placed near attractions like Westport and the Country Club Plaza, with some noting that a short walk leads to a vibrant area full of dining and shopping options. The proximity to a range of restaurants, bars, and entertainment venues is a frequent highlight, allowing guests to effortlessly explore the local neighborhood. The hotel is also near to major city highlights, including stadiums and parks, offering easy access to transportation routes. While some guests have noted that the distance to the Plaza might be a bit longer than anticipated, many mention that a 15-minute walk makes it accessible on a nice day. The property itself is described as clean and accommodating, with welcoming staff and spacious rooms contributing positively to the overall experience. With these factors combined, the Embassy Suites by Hilton Kansas City Plaza stands out as a favored choice for those prioritizing location in their stay.
Embassy Suites by Hilton Kansas City Plaza offers a breakfast experience that has elicited diverse reactions from guests. Many reviews highlight the breakfast as a standout feature, frequently described with terms like amazing, phenomenal, and fabulous. The breakfast includes a good variety of options, with a notable mention of the omelet station being both a delicious and popular choice among visitors. Guests appreciate the efficiency and friendliness of the breakfast staff, who often go above and beyond to cater to everyone's needs.
However, some guests have noted inconsistencies in quality and availability. While some find the breakfast excellent, others have encountered issues such as cold or stale items and a shortage of options later in the morning. Despite these mixed aspects, the overall consensus suggests that the Embassy Suites breakfast is commendable, especially when enjoyed early in the morning to avoid missing out on popular items. The complimentary nature of the breakfast, along with evening drinks and snacks, adds to the overall positive experience at this centrally-located hotel.
Embassy Suites by Hilton Kansas City Plaza is well-regarded for its spacious rooms, which many guests find to be comfortable and clean. The layout of the suites is particularly appreciated, with features like separate sitting rooms, comfortable beds, and extra amenities such as balconies. The interior ambiance is enhanced by an open setting with water features, which adds a unique touch to the accommodation experience. Despite some reports of dated furnishings and maintenance issues like stains, musty smells, and occasional problems with cleanliness, guests generally enjoy the room configurations and the atmosphere of the hotel. The on-site amenities, including a pool, hot tub, and bar area, contribute positively to the stay, offering relaxation and enjoyment for visitors. While the hotel decor could benefit from modernization, guests often compliment the hospitality of the staff and the overall aesthetic of the property.
Travelers visiting Embassy Suites by Hilton Kansas City Plaza often highlight the exceptional comfort of the beds. Numerous guests have described the beds as very comfortable, with some mentioning the delightful sensation of sleeping on clouds. Guests frequently noted the beds, linens, and pillows as being impressively comfortable. However, there are occasional mentions of beds being less comfortable for some due to factors like the condition of the mattresses or beds sinking in the middle. Pullout beds did not fare as well in the feedback, often described as uncomfortable and flat, with noticeable springs. Despite these occasional drawbacks, many guests appreciated the clean and comfortable bedding, contributing to a restful stay.
Embassy Suites by Hilton Kansas City Plaza presents a blend of positive and negative experiences when it comes to cleanliness, as noted by recent guest reviews. On the upside, guests frequently commend the hotel's cleanliness. Many have praised the staff for maintaining fresh and clean laundry and ensuring the facility is generally tidy and welcoming. The friendly and accommodating staff enhance the overall atmosphere, contributing positively to guest experiences. The property itself is described as beautiful, gorgeous, and safe, lending an aesthetically pleasing environment for visitors. Spacious rooms and comfortable beds also add to the comfort of staying at the hotel.
However, there are prominent concerns regarding the facility's overall upkeep. Some guests noted issues such as stained carpets, musty odors, and dated interiors, which detract from the appeal. Specific complaints pointed to dirty common areas, mold in certain locations, and generally tired facilities suggesting the need for a comprehensive remodel. These mixed reviews highlight a disparity in guest experiences, with the hotel showcasing potential but in need of an update to fully meet cleanliness expectations.
At Embassy Suites by Hilton Kansas City Plaza, the staff consistently earn praise for their friendliness and professionalism. Visitors frequently commend the team for being polite, accommodating, and exceptionally helpful, whether at the front desk, in the dining areas, or in housekeeping. Notable mentions are given to staff members like Aaron, Andy, Luis, and Caitlin, who have left lasting impressions with their attentive and warm service. The breakfast crew, bartenders, and room attendants particularly shine, always ensuring guests' needs are met promptly and with a smile.
Despite occasional mentions of overwhelmed or less attentive service during peak times, the majority of reviews highlight the staff's dedication and hard work. Keywords like "amazing," "phenomenal," and "top-notch" are often used to describe the overall experience with the hotel personnel. Whether facilitating a smooth check-in process or providing assistance throughout the stay, the staff's exceptional service contributes significantly to a positive guest experience at the hotel.
Embassy Suites by Hilton Kansas City Plaza provides a pleasant gym experience that guests appreciate during their stay. While some facilities like the pool have received mixed reviews, notably due to closures and temperature issues, the gym is consistently noted as a positive aspect. The hotel's pool area features elements that some guests find aesthetically pleasing, although users have reported issues with limited usage and children creating an energetic environment. Despite these challenges, the pool and hot tub area offer extended hours to guests. Although the upper pool is described as cold, the deeper lower pool offers a more enjoyable experience.
Embassy Suites by Hilton Kansas City Plaza offers a distinctive pool experience that is particularly celebrated by families and children. The pool area is uniquely set up, featuring two pools that cater to different age groups—a deep pool for older kids and a shallow one for the younger ones. This setup is not only practical but also adds to the overall enjoyment, making it an excellent spot for both relaxation and family fun.
The central location of the hotel enhances its appeal, providing easy access to the amenities, including the pool area, which many guests find lovely and enjoyable. A beautiful fountain adds aesthetic appeal to the pool area, creating a picturesque setting for swimming.
While the pool is frequently praised for its size and cleanliness, and is often marked as a highlight of guests' stay, there have been occasional issues with the accompanying hot tub, such as it being out of order or not heated adequately. Despite these occasional setbacks, many guests still note a favorable experience in the pool area, describing it as a relaxing and fun place to unwind.
Overall, the pool area at Embassy Suites by Hilton Kansas City Plaza is regarded as a major feature that significantly enriches the hotel experience, particularly for those traveling with children.
Travelers visiting the Embassy Suites by Hilton Kansas City Plaza can expect convenient parking proximity. Guests appreciate the availability of on-site parking, offering ease and accessibility, which is particularly valued in a city setting. The gated parking garage provides a sense of security, although some find the space tight and potentially challenging for larger vehicles. The garage's presence is generally seen positively despite occasional remarks about minor maintenance issues, like leaks.
However, there is a consensus that the parking fees, ranging between $21 and $28 per night, are on the higher end. While some guests consider this an acceptable trade-off for the convenience and added layer of protection in the city, others are surprised by the additional cost, wishing it were included in the stay or better communicated ahead of booking. For travelers planning to stay, factoring in the parking cost and checking for oversized vehicle accommodation are advisable.
Embassy Suites by Hilton Kansas City Plaza offers an appealing blend of amenities that makes it a fantastic destination for families with children. The hotel boasts expansive suites that are especially appreciated by families, providing ample space for everyone to unwind. Among the standout features is the impressive pool area, which is a hit with kids, offering a unique two-level experience that promises hours of fun. Additionally, there's a game room that further enriches the list of activities available for young guests, ensuring they remain entertained throughout their stay.
Families can expect a warm and accommodating atmosphere, with the hotel staff demonstrating a commitment to making the experience enjoyable for both parents and children. This is complemented by thoughtful gestures, such as snack bags for the little ones, which add a personal touch to the hospitality. The large pool and hot tub are highlights that receive particular praise, offering a relaxing and enjoyable environment for all family members. Despite occasional inconveniences, such as room changes due to maintenance issues, the overall experience remains positive and memorable for those seeking a family-oriented getaway.
Embassy Suites by Hilton Kansas City Plaza offers a mixed experience, yet has several attributes that are appreciated by guests. While some found the hotel's aesthetic outdated, others described it as gorgeous and appreciated the traditional charm of the older building. A standout feature of this hotel is its staff, often highlighted for their kindness, helpfulness, and friendly demeanor, creating a warm and welcoming atmosphere for guests. These positive interactions often make up for other perceived shortcomings. Despite some criticism regarding the value for money and certain facilities, the hotel generally maintains a respectable rating, with many guests leaving content with their overall experience.
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Location
Breakfast
However, some guests have noted inconsistencies in quality and availability. While some find the breakfast excellent, others have encountered issues such as cold or stale items and a shortage of options later in the morning. Despite these mixed aspects, the overall consensus suggests that the Embassy Suites breakfast is commendable, especially when enjoyed early in the morning to avoid missing out on popular items. The complimentary nature of the breakfast, along with evening drinks and snacks, adds to the overall positive experience at this centrally-located hotel.
Rooms
Beds
Cleanliness
However, there are prominent concerns regarding the facility's overall upkeep. Some guests noted issues such as stained carpets, musty odors, and dated interiors, which detract from the appeal. Specific complaints pointed to dirty common areas, mold in certain locations, and generally tired facilities suggesting the need for a comprehensive remodel. These mixed reviews highlight a disparity in guest experiences, with the hotel showcasing potential but in need of an update to fully meet cleanliness expectations.
Staff
Despite occasional mentions of overwhelmed or less attentive service during peak times, the majority of reviews highlight the staff's dedication and hard work. Keywords like "amazing," "phenomenal," and "top-notch" are often used to describe the overall experience with the hotel personnel. Whether facilitating a smooth check-in process or providing assistance throughout the stay, the staff's exceptional service contributes significantly to a positive guest experience at the hotel.
Gym
Pool
The central location of the hotel enhances its appeal, providing easy access to the amenities, including the pool area, which many guests find lovely and enjoyable. A beautiful fountain adds aesthetic appeal to the pool area, creating a picturesque setting for swimming.
While the pool is frequently praised for its size and cleanliness, and is often marked as a highlight of guests' stay, there have been occasional issues with the accompanying hot tub, such as it being out of order or not heated adequately. Despite these occasional setbacks, many guests still note a favorable experience in the pool area, describing it as a relaxing and fun place to unwind.
Overall, the pool area at Embassy Suites by Hilton Kansas City Plaza is regarded as a major feature that significantly enriches the hotel experience, particularly for those traveling with children.
Parking
However, there is a consensus that the parking fees, ranging between $21 and $28 per night, are on the higher end. While some guests consider this an acceptable trade-off for the convenience and added layer of protection in the city, others are surprised by the additional cost, wishing it were included in the stay or better communicated ahead of booking. For travelers planning to stay, factoring in the parking cost and checking for oversized vehicle accommodation are advisable.
Family
Families can expect a warm and accommodating atmosphere, with the hotel staff demonstrating a commitment to making the experience enjoyable for both parents and children. This is complemented by thoughtful gestures, such as snack bags for the little ones, which add a personal touch to the hospitality. The large pool and hot tub are highlights that receive particular praise, offering a relaxing and enjoyable environment for all family members. Despite occasional inconveniences, such as room changes due to maintenance issues, the overall experience remains positive and memorable for those seeking a family-oriented getaway.
4 Star
Yes, Embassy Suites by Hilton Kansas City Plaza has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Embassy Suites by Hilton Kansas City Plaza.
Yes, Embassy Suites by Hilton Kansas City Plaza welcomes dogs.
Yes, parking facilities are available at Embassy Suites by Hilton Kansas City Plaza.
Yes, Embassy Suites by Hilton Kansas City Plaza has a gym.
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