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Summary of reviewsFelix River Kwai Resort - SHA Plus, Certified, enjoys a prime riverside location ideal for exploring the iconic River Kwai Bridge and surrounding attractions. Set amidst picturesque gardens, the resort offers a serene ambiance and stunning river views. Guests appreciate the proximity to the historic bridge and various points of interest in Kanchanaburi, often highlighting the convenience of its location for sightseeing and dining. The grounds are beautifully maintained and the swimming pools and comfortable, clean rooms enhance the overall appeal.
The breakfast experience at Felix River Kwai Resort offers a broad selection of Western and Thai dishes, earning praise for its variety and the pleasant atmosphere of the dining room. Nonetheless, some guests noted repetitive offerings and pointed to the need for improvements in flavor and quality of certain items. Dinner at the resort received mixed feedback; while the buffet and floating terrace dining were standout features, inconsistencies in the a la carte menu and value for money were noted.
Guests generally found the rooms spacious and clean, though some remarked that they show signs of aging and could benefit from renovation. The comfortable beds were often highlighted, despite occasional comments about firmness. Cleanliness throughout the resort is commendable, although some areas need more thorough attention. The staff are frequently described as friendly, helpful and accommodating, particularly in the restaurant, though there is room for improvement at reception.
The WiFi situation is inconsistent with some guests experiencing good connectivity and others facing challenges, particularly in rooms. The swimming pools are a highlight with large, clean facilities suitable for both exercise and family fun. The resort is family-friendly, offering spacious accommodations and various activities for children, making it an appealing option for family holidays.
While the resort provides a charming and spacious environment, it appears somewhat outdated and some aspects of dining and service do not fully meet expectations for a four-star rating. However, the resort's tranquil setting, attentive staff and convenient location make it a pleasant stay for many visitors. Show more
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Hotel Taking Steps Towards Sustainability
This resort was built with a strong commitment to environmental conservation. It has critical energy-saving systems and wastewater management in place to support long-term sustainable tourism and environmental protection. The resort also focuses on preserving native plants and boasts extensive lush gardens.
Hotel for Honeymoon
Explicitly mentioned as popular for honeymooners, the resort offers Premier Suites with jacuzzis and river views. They can also arrange tailor-made dinner river cruises for special occasions, enhancing the romantic experience.
Family Friendly Hotel
This resort is well-suited for families, offering spacious rooms, including options with connecting rooms to accommodate both parents and children. The resort provides ample activities for kids, including a pool that is perfect for their relaxation and enjoyment. Families appreciate the large gardens and natural surroundings, which offer plenty of space for children to explore and play.
Hotel with Swimming Pool
The resort boasts a range of well-maintained and visually stunning swimming facilities. Guests consistently praise the beautiful and large swimming pools, meticulously landscaped garden surroundings and the ideal temperatures for a relaxing dip. The pool areas are perfect for families.
Pool Lap Lanes Outdoor Pool
Business Hotel
This resort offers extensive meeting and banquet facilities, with a total air-conditioned area of 1,457 sqm, including 11 breakout meeting rooms and a Pailin Grand Ballroom that can accommodate up to 800 guests for cocktails and 500 for dining. The banquet service team is well-trained and experienced in handling high-profile events.
Hotel with Parking
The resort provides free parking, ensuring guests have a secure place for their vehicles while they enjoy the resort's amenities and riverside location. Its SHA Plus certification adds an extra layer of confidence for travelers.
Accessible Hotel
This resort provides wheelchair accessible facilities and specifically mentions that wheelchair-friendly rooms can be reserved. It is generally stated as wheelchair accessible.
4-Star Hotel
This 53-acre resort, established in 1991, is located along the River Kwai and features a classic Thai style. It includes 255 rooms in low-rise pavilions set within gardens, with 1 km of riverfront. There are diverse dining options, including three restaurants, multiple bars and lounges, two swimming pools, a fitness center, spa, and tennis courts.
Hotel with Outdoor Pool
This resort is highly praised for its well-maintained and visually stunning swimming facilities. It features large, beautiful swimming pools set within meticulously landscaped gardens, ideal for both exercise and family fun. The pools are consistently noted as clean and among the best experienced by guests.
Romantic Hotel
Hotel with Gym
Hotel with Tennis Courts
Hotel with Pool Lap Lanes
Room Types
Superior Double or Twin Room with Garden ViewAir-conditioned room features a balcony with garden view, a TV and a minibar. An en suite bathroom comes with a bathtub and free toiletries.
Deluxe Double or Twin Room with River ViewAir-conditioned room features a balcony with river view, a TV and a minibar. An en suite bathroom comes with a bathtub and free toiletries. Bathrobes and slippers are provided.
Premier Suite Garden ViewSpacious suite features a separate living room and a private balcony with garden view. It comes with a TV, a DVD player and a minibar. A bathtub and free toiletries are included in an en suite bathroom. Bathrobes and slippers are provided.
Premier Suite River ViewSpacious suite features a separate living room and a private balcony with river view. It comes with a TV, a DVD player and a minibar. A bathtub and free toiletries are included in an en suite bathroom. Bathrobes and slippers are provided.
Luxury Suite Two-BedroomThis suite's standout feature is the hot tub. This spacious suite is comprised of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. This air-conditioned suite comprises a dining area, a flat-screen TV with cable channels a tea and coffee maker and a terrace. The unit offers 3 beds.
Royal Suite Two-BedroomThis suite offers a hot tub. The spacious suite provides air conditioning, a tea and coffee maker, a terrace with river views as well as a private bathroom featuring a bath. The unit offers 3 beds.
Log HomeThis villa's standout feature is the hot tub. This villa is comprised of 1 living room, 3 separate bedrooms and 3 bathrooms with a bath and free toiletries. Featuring a terrace with garden views, this villa also offers air conditioning and a flat-screen TV with cable channels. The unit offers 5 beds.
Duplex Suite Garden ViewThe hot tub is a top feature of this suite. This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Boasting a terrace with garden views, this suite also features air conditioning and a flat-screen TV with cable channels. The unit has 1 bed.
Duplex Suite River ViewThe hot tub is the standout feature of this suite. This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This air-conditioned suite is comprised of a dining area, a flat-screen TV with cable channels a tea and coffee maker and a terrace. The unit has 1 bed.
Guest Reviews
7.9
Good
Location
Felix River Kwai Resort boasts an enviable location, perfect for those looking to explore the famous River Kwai Bridge and surrounding attractions. Set in beautifully landscaped gardens and offering a peaceful atmosphere by the river, the hotel provides stunning views of the Kwai River. Guests have praised its proximity to the historic bridge, often mentioning it's within walking distance, making it an easy and convenient spot for sightseeing and dining in nearby facilities.
The resort is just a ten-minute stroll over the railway bridge from various points of interest in Kanchanaburi. Despite being close to the city, it maintains a serene environment, allowing guests to enjoy a quiet retreat. The beautiful grounds, lovely swimming pools and clean, comfortable rooms contribute to an overall pleasant stay.
Additionally, the location offers a good price-quality ratio with easy access to numerous places and attractions within a short drive. Breakfast comes highly recommended, further enhancing the positive guest experience. Overall, Felix River Kwai Resort's excellent location, combined with its tranquil and scenic setting, makes it an ideal choice for travelers looking to explore the River Kwai area.
Breakfast
Felix River Kwai Resort's breakfast offerings receive mixed feedback from guests. Many highlight the excellent breakfast buffet, noting it features a rich selection of Western and Thai cuisine. Guests appreciate the wide variety of options available, including both local and western choices. The breakfast room itself is described as beautiful, contributing positively to the overall experience.
However, several guests mention that the breakfast could benefit from improvements. Common criticisms include cold eggs, the lack of specific items such as cheese and bacon and a general need for more flavor and quality. Despite the plentiful options, some reviews mention the repetitiveness and lack of excitement after several days. The quality of certain products is also a point of concern, being labeled as cheap by a few reviewers.
Overall, while the breakfast at Felix River Kwai Resort has a good variety and can be satisfactory for many, it has areas that need enhancement to meet higher guest expectations.
Dinner
The dinner experience at Felix River Kwai Resort - SHA Plus, Certified presents a mixed picture. On one hand, the restaurant offers an excellent choice of food, particularly with its buffet style and the quality of the meat served has been noted positively. The floating terrace on the river provides a unique and enjoyable dining environment and some guests have found the food on the raft to be good and sufficient.
However, there are several criticisms to consider. The a la carte menu, while fine, does not particularly stand out given the price point. Some reviews mention high prices for what is offered on the menu with some meals being described as cold or raw. There have also been mentions of poor-quality and even inedible food with instances of food poisoning. The restaurant is not highly frequented, sometimes appearing empty outside of breakfast hours and there are evenings when the main restaurant is not open, making external options necessary.
In summary, while Felix River Kwai Resort's dining opportunities offer some highlights, such as the buffet and the floating terrace experience, consistency and value for money appear to be areas in need of improvement.
Rooms
Felix River Kwai Resort - SHA Plus offers guests large, spacious and clean rooms, many with stunning views of the River Kwai. Guests appreciate the comfortable and sizable beds, while the hotel's facilities, including a large swimming pool, add to the overall appeal. Despite some comments about the rooms showing their age and needing a renovation, the general consensus highlights the rooms' spaciousness as a major plus. The resort also boasts a scenic and serene ambiance with well-maintained pools and a beautiful hotel setting, making it a recommended stay for those visiting the area.
Beds
Felix River Kwai Resort garners praise for its comfortable beds with numerous guests highlighting the exceptional comfort. The beds and pillows received frequent compliments, described as comfy or very comfortable. Many reviewers noted the beds were extremely comfortable, contributing positively to their stay. However, some guests found the beds to be too firm or hard, typical of many Asian resorts. There were mentions of uncomfortable or saggy mattresses needing reconditioning. Overall, while the comfort level varies, the majority feedback indicates a restful sleep experience due to the resort's bedding quality.
Cleanliness
Felix River Kwai Resort offers a tranquil and peaceful environment with clean and tidy accommodations that feature balconies overlooking the river. The beautifully maintained gardens and shady grounds add to the serene atmosphere. Rooms are generally very clean and comfortable with spotless bathrooms and hygiene well-maintained. Guests consistently appreciate the cleanliness, both inside and out, creating a welcoming and pleasant stay.
However, there are some drawbacks. The resort overall shows signs of aging with public areas and buildings in need of renovation. Some rooms were reported as not properly cleaned with issues such as dusty balconies and spider webs. Additionally, the older bathrooms and outdated shower sets could benefit from upgrades to maintain high standards of comfort and cleanliness.
Despite these areas needing improvement, the resort’s cleanliness and peaceful ambiance continue to be strong points for many who stay there.
Staff
The staff at Felix River Kwai Resort - SHA Plus, Certified have generally received positive feedback for their friendly and helpful demeanor. Many guests appreciated the polite, attentive and accommodating nature of the staff, highlighting their kindness and efficiency. The service staff, particularly those in the restaurant, were praised for their excellent service. Several guests noted that the staff were cheerful and ready to serve, going above and beyond to ensure a pleasant experience. The willingness to assist with luggage and the overall helpful attitude were also commended.
However, some reviews pointed out areas for improvement. A number of guests mentioned that the reception staff could be more welcoming and better informed about tourist information. Instances of unfriendliness and reluctance to help were noted, along with comments on inadequate training among younger staff members.
Despite these criticisms, the overall sentiment about the staff remains largely positive with many guests thankful for their service and the pleasant interactions they had during their stay.
Wi-Fi
At Felix River Kwai Resort - SHA Plus, guests have found the WiFi situation to be a mixed bag. While some guests have reported that the WiFi worked without any issues, others encountered various problems. Many mentioned that the WiFi was either very poor, struggled at times or did not work in their rooms, making it challenging to use. Some reviews even noted that there was no WiFi available in certain areas, despite it being advertised. Although the connectivity might be reliable in parts of the hotel, it seems to be inconsistent overall.
Pool
The Felix River Kwai Resort boasts a range of well-maintained and visually stunning swimming facilities. Guests consistently praise the beautiful and large swimming pools, meticulously landscaped garden surroundings and the ideal temperatures for a relaxing dip. Visitors find the pool areas to be perfect for families with two spacious pools offering options for both exercise and leisurely playtime with children. Despite a minor inconvenience with accessibility for older guests, the pools are widely regarded as fantastic, clean and among the best many have experienced. The resort's serene ambiance by the river and the attentive staff further enhance the appeal of these impressive swimming areas.
Family
Felix River Kwai Resort - SHA Plus, Certified, is well-suited for families, offering spacious rooms, including options with two bedrooms or connecting rooms to accommodate both parents and children. The resort provides ample activities for kids, including a pool that is perfect for their relaxation and enjoyment. Families appreciate the large gardens and natural surroundings, which offer plenty of space for children to explore and play. The resort's proximity to the bridge over the River Kwai adds a local attraction that families can easily visit. The overall environment and amenities make it an ideal destination for families, particularly those traveling from Bangkok.
4 Star
Felix River Kwai Resort - SHA Plus, Certified features a charming, well-maintained establishment with a structure that, though quite old, offers truly spacious rooms and common areas. However, guests have pointed out that the property feels old-fashioned and much in need of renovation. There are mixed feelings about the dining experience with some indicating that the food is expensive and does not match the expected quality of a four-star establishment. Consequently, several reviews reflect a sentiment that the resort doesn't justify its price or its claimed star rating.
Yes, Felix River Kwai Resort - SHA Plus,Certified has pool(s) that belong to one or more of the following categories: Pool Lap Lanes, Outdoor Pool.
No, a spa isn't available at Felix River Kwai Resort - SHA Plus,Certified.
No, Felix River Kwai Resort - SHA Plus,Certified doesn't allow dogs.
Yes, parking facilities are available at Felix River Kwai Resort - SHA Plus,Certified.
Yes, Felix River Kwai Resort - SHA Plus,Certified has a gym.