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Summary of reviewsKanazawa Tokyu Hotel offers a superb experience for travelers with its exceptional central location, making it an ideal base for exploring Kanazawa. Situated near key attractions like the 21st Century Museum, Kenrokuen Garden and Kanazawa Castle, as well as the bustling Katamachi shopping district, the hotel's proximity ensures convenience for both sightseeing and dining.
Guests consistently praise the hotel's modern, spacious and clean accommodations. The rooms are highlighted for their generous size and comfort, especially considering Japanese standards. While some rooms may appear dated in terms of decor, they remain clean and well-maintained. The bathrooms are also noted for their cleanliness and aesthetic appeal.
The breakfast at Kanazawa Tokyu Hotel has earned significant acclaim, featuring a delicious and varied buffet that caters to both Japanese and Western tastes. Guests appreciate the quality and variety of the offerings, which include hearty options and specific highlights like tasty croissants and child-friendly dishes, making for a delightful start to the day.
The hotel's cleanliness is commendable with well-kept rooms and public areas, despite the occasional minor oversight. The staff's attentive and courteous service adds to a clean and hygienic atmosphere, ensuring a comfortable stay.
Staff at Kanazawa Tokyu Hotel receive high marks for their exceptional service, friendliness and professionalism. The front desk team is particularly noted for their warm and efficient assistance, often going above and beyond to cater to guests' needs, overcoming language barriers with ease. The attention to detail and courteous nature of the staff contributes significantly to the overall guest experience.
The hotel's underground parking facility is generally easy to use, though it presents some challenges in navigation and maneuvering. Guests appreciate the availability of parking, even as some suggest improvements such as clearer instructions and on-site electric vehicle charging stations.
Families find the hotel accommodating and convenient with thoughtful arrangements like adjacent family rooms and amenities for young children. The staff's friendly demeanor towards children enhances the welcoming environment, making it a comfortable stay for families.
The comfort of the beds receives a mix of reviews, though many guests find them spacious and conducive to a good night's sleep. Some guests prefer softer beds, while others find the beds and pillows a bit firm, indicating individual preferences in bedding comfort.
For business travelers, the hotel provides a suitable environment with work desks and attentive service. Its luxurious decor and strategic location further enhance its appeal for business stays, despite some peak-time discomfort.
Overall, Kanazawa Tokyu Hotel stands out for its excellent location, spacious rooms, quality breakfast and exceptional staff service, making it a top choice for visitors to Kanazawa. Show more
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Luxury Hotel
Kanazawa Tokyu Hotel is a 5-star luxury hotel situated in the heart of Kanazawa. It offers comfortable rooms, some with city views and access to an exclusive Club Lounge. The hotel provides various amenities including restaurants, a bar, a fitness center, and concierge services.
Hotel for Honeymoon
Offering spacious rooms with contemporary decor, this hotel provides great value in the heart of the city. Higher floors offer luxurious finishes and stunning city views, enhancing the romantic ambiance.
Family Friendly Hotel
This hotel offers amenities such as yukata, toothbrushes, baby beds and extra towels, catering well to families with children. Guests can book private taxi tours to explore the city's attractions. The stylish rooms create a relaxing environment.
Hotel near Nightlife Spots
Located in Korinbo, near Katamachi, offering a balance of upscale accommodation and proximity to nightlife options. Tokyu Hotels are known for their quality and service, potentially including a sophisticated bar or restaurant suitable for evening entertainment.
Business Hotel
Kanazawa Tokyu Hotel offers business-friendly amenities such as meeting rooms, high-speed internet access, and business center services, ensuring a productive stay.
Hotel with Parking
Kanazawa Tokyu Hotel provides underground parking for guests with specific details available regarding usage and charges, offering a dedicated parking solution.
Accessible Hotel
Kanazawa Tokyu Hotel provides one wheelchair accessible room and has facilities for disabled guests.
Romantic Hotel
Hotel with Gym
5-Star Hotel
Room Types
Single Room - Non-SmokingThis air-conditioned room includes a tea maker and a video-on-demand system. The en suite bathroom has a bathtub and a bidet toilet.
Twin Room - Non-SmokingThis air-conditioned room includes a tea maker and a video-on-demand system. The en suite bathroom has a bathtub and a bidet toilet.
Superior Single Room with Free access to Club Lounge - Non-Smoking - Luxury floorLocated on a newly renovated floor, this single room features an electric kettle, satellite TV and air conditioning.
Superior Twin Room with Free access to Club Lounge - Non-Smoking - Luxury floorLocated on a newly renovated floor, this twin room has an electric kettle, air conditioning and satellite TV.
Triple Room - Non-SmokingThe triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned triple room offers a flat-screen TV with satellite channels, an electric kettle, pajamas, heating as well as city views. The unit offers 3 beds.
Small Double Room - Non-SmokingThis double room features air conditioning and an electric kettle.
Superior Twin Room - Non-SmokingThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room provides a flat-screen TV with satellite channels, an electric kettle, pajamas, heating as well as city views. The unit offers 2 beds.
Twin Room with Free access to Club Lounge - Non-Smoking - Luxury floorThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room offers a flat-screen TV with satellite channels, executive lounge access, an electric kettle, pajamas as well as city views. The unit has 2 beds.
Superior Double Room - Non-SmokingThe spacious double room offers air conditioning, an electric kettle, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.
Deluxe Twin Room - Non-SmokingThe spacious twin room provides air conditioning, an electric kettle, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.
Deluxe Twin Kanazawa Room - Non-SmokingThe spacious twin room offers air conditioning, an electric kettle, as well as a private bathroom featuring a bath and a shower. This twin room features pajamas, heating, a flat-screen TV with satellite channels and city views. The unit offers 2 beds.
Double Room - Non-Smoking The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with satellite channels, an electric kettle, pajamas, heating as well as city views. The unit offers 1 bed.
Deluxe Double Room - Non-SmokingThe spacious double room features air conditioning, an electric kettle, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.
Deluxe Twin Room with Free access to Club Lounge - Non-Smoking - Luxury floorThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned twin room provides a flat-screen TV with satellite channels, executive lounge access, an electric kettle, pajamas as well as city views. The unit offers 2 beds.
Executive Twin Room - Non-SmokingThe spacious twin room features air conditioning, an electric kettle, as well as a private bathroom boasting a bath and a shower. This twin room has pajamas, heating, a flat-screen TV with satellite channels and city views. The unit has 2 beds.
Executive Twin Room with Free access to Club Lounge - Non-Smoking - Luxury floorThe twin/double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned twin/double room features a flat-screen TV with satellite channels, executive lounge access, an electric kettle, pajamas as well as city views. The unit has 2 beds.
Suite Room with Free access to Club Lounge - Non-Smoking - Luxury floorThis spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with satellite channels, executive lounge access, an electric kettle, pajamas as well as city views. The unit offers 2 beds.
Premier Twin Room AThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned twin room provides a flat-screen TV with satellite channels, executive lounge access, an electric kettle, pajamas as well as city views. The unit offers 2 beds.
Premier Twin Room BThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned twin room features a flat-screen TV with satellite channels, executive lounge access, an electric kettle, pajamas as well as city views. The unit has 2 beds.
Residential Suite Room - Non-Smoking for 3 or more guests, the futon mat setup will be a self-serviceThis spacious apartment consists of 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. The air-conditioned apartment provides a flat-screen TV with satellite channels, an electric kettle, pajamas, heating as well as city views. The unit offers 3 beds and 3 futons.
Guest Reviews
8.5
Very Good
Location
Kanazawa Tokyu Hotel boasts an exceptional location in the heart of the city, making it an ideal base for exploring Kanazawa. Proximity to the Kanazawa Station ensures convenience for travelers, while many of the city's famed attractions, such as the 21st Century Museum, Kenrokuen Garden and Kanazawa Castle, are within easy walking distance. Situated near the bustling Katamachi shopping district and lively restaurant areas, it offers excellent access to shopping and dining options. The hotel is also strategically positioned near the Samurai district, allowing guests to immerse themselves in the rich history of the city.
Visitors appreciate the spacious, modern and clean accommodations with many remarking on the helpful and professional staff who navigate language barriers with ease. The location is repeatedly highlighted as superb, very good and perfect for sightseeing, ensuring that whether guests are interested in cultural landmarks or vibrant urban experiences, everything is conveniently close by. Overall, Kanazawa Tokyu Hotel's central and well-connected location is highly regarded for its convenience and accessibility, making it a top choice for visitors looking to thoroughly enjoy their stay in Kanazawa.
Breakfast
Kanazawa Tokyu Hotel's breakfast offerings have garnered significant praise from its guests, making it a highlight of their stay. The breakfast buffet is frequently described as delicious and boasts a wide variety of dishes, catering to both Japanese and Western tastes. The extensive selection includes hearty options, which are particularly appreciated by those seeking a generous morning meal. Reviewers consistently mention the excellent quality and taste of the food with specific mentions of tasty croissants and child-friendly options. Despite a few comments about slow service and the early closing of the Japanese breakfast, the overall consensus is that the breakfast is satisfying, fulfilling and a delightful start to the day. The breakfast not only meets but often exceeds guest expectations with its rich, varied selection and high standards.
Rooms
Nestled in Kanazawa, the Kanazawa Tokyu Hotel offers a mix of room experiences with a predominant emphasis on space and comfort, which is particularly notable by Japanese standards. Guests frequently praise the spaciousness and cleanliness of the rooms, highlighting a sense of luxury and comfort. Many rooms are well-appointed with executive rooms receiving mention for their new renovations and well-considered amenities. Despite some rooms feeling dated in terms of furniture and decor, the overall presentation remains clean and tidy with several reviews noting a calm and pleasant atmosphere.
Some rooms offer beautiful views of Kanazawa, enhancing the overall stay with picturesque sights from the windows. The bathrooms are generally clean and nicely decorated, contributing to the positive experience. There are, however, occasional mentions of minor issues such as dim lighting, slight odors mitigated by air purifiers and infrequent cleaning schedules with services provided every four nights unless requested otherwise.
Despite a handful of drawbacks, including the occasional dated element or minor maintenance issue, the majority of guests find the rooms at Kanazawa Tokyu Hotel to be very spacious, comfortable and well-equipped. For those seeking larger rooms and a touch of luxury in their stay, this hotel generally satisfies with its generous room sizes and thoughtful amenities.
Beds
The Kanazawa Tokyu Hotel receives mixed reviews regarding its beds, but the overall sentiment leans positive. Many guests found the beds to be very comfortable, spacious and conducive to a good night's sleep. The double beds in normal rooms are particularly praised for their comfort and size. Despite the standard variation in comfort preferences, the bedding is generally appreciated with some mentioning the beds as extremely large and accompanied by the best towels in Japan.
However, there are a few points of contention. Some guests described the beds in executive suites as extremely hard and others echoed this sentiment, finding the beds and pillows a bit too firm for their liking. In contrast, a few found the beds perfectly soft and just right for a restful experience, although one guest did mention back discomfort due to the bed's softness.
The bedding configuration, which includes a comforter without an additional sheet or thinner blanket option, might not suit everyone's preferences. Despite these minor drawbacks, the overall impression is that the hotel provides a well-equipped and comfortable sleeping environment with many guests expressing satisfaction with the quality of their rest.
Cleanliness
Kanazawa Tokyu Hotel has been praised for its commendable cleanliness, making it a suitable choice for travelers who prioritize a tidy and well-maintained environment. Reviewers often noted that both the rooms and bathrooms, despite being somewhat dated, are kept very clean, offering a comfortable experience. The facilities, including the public areas and the breakfast buffet, are well-maintained, contributing to the hotel's overall sense of cleanliness.
While there were occasional minor issues like dust in hard-to-reach corners and some water stains, most problems did not detract significantly from the overall positive impression of the hotel's cleanliness. The staff receive high marks for their attentive, bright and courteous service, contributing to a pleasant stay.
The hotel’s cleanliness extends beyond the rooms and common areas to include thoughtful touches like automatically dispensed hand sanitizer in the lobby and guest floors, ensuring a fresh and hygienic atmosphere. While the building itself is older, it is apparent that the cleanliness is well-maintained, providing a comfortable and calm experience for guests. Despite some dated aspects and minor cleanliness oversights, Kanazawa Tokyu Hotel stands out for its dedication to providing a clean and welcoming environment.
Staff
Kanazawa Tokyu Hotel is celebrated for its exemplary staff, who consistently receive high praise for their exceptional service and warm hospitality. Guests appreciate the lively and polite demeanor of the young staff, highlighting their friendliness and willingness to assist. The front desk team, in particular, is noted for creating a calm and welcoming atmosphere, going above and beyond to cater to guests' needs with remarkable efficiency and responsiveness.
Visitors frequently mention the staff's kindness and helpfulness, even in overcoming language barriers, ensuring a smooth and pleasant stay. The concierge service stands out as first-class with the doorman's responsiveness also earning high marks. The staff's attention to detail and courteous nature are recurrent themes, reflecting a commitment to excellent customer service.
Furthermore, the hospitality at Kanazawa Tokyu Hotel is described as attentive with staff members being consistently approachable and accommodating. The team is recognized for their meticulous and prompt responses, enhancing the overall guest experience. Whether it's the front desk, restaurant or concierge, the staff's dedication to providing outstanding service leaves a lasting impression. All these factors contribute to a memorable and comfortable stay, making Kanazawa Tokyu Hotel a place where hospitality truly shines.
Parking
Kanazawa Tokyu Hotel offers an underground parking lot that guests find generally easy to use with reasonable fees. Despite this, there are some challenges; the parking area can be difficult to maneuver and somewhat complicated to navigate. A notable convenience is the hotel’s location in a bustling district with ample store options and a nearby taxi stand, making it easy to get around without needing to worry about parking if one chooses not to drive. However, some guests mention wishing for more clarity with the parking system and a more straightforward entry process. There's also a desire for electric vehicle charging facilities on-site, which are currently not available and some concern about separate payments and additional fees for parking.
Family
Kanazawa Tokyu Hotel is a great choice for families traveling with young children. The staff are very accommodating, providing essentials like a baby bed and attending to various needs to ensure comfort. The considerate arrangement of rooms, such as placing family rooms next to each other, makes it easy for families to stay connected. Guests have praised the polite and friendly demeanor of the staff towards children, which adds to the overall pleasant experience. Even with multiple beds, the rooms do not feel cramped, making it a comfortable stay for families. The hotel offers thoughtful touches, like a handmade original walking map in the room, which is especially helpful for exploring the city. Overall, the hotel offers a welcoming and convenient environment for families with young kids.
Business
Kanazawa Tokyu Hotel presents itself as an excellent choice for business travelers seeking convenience and attentive service. The luxurious decor adds to the overall appeal, though some may find the rooms slightly dated. The presence of a work desk and the hotel's strategic location close to key business destinations enhance its suitability for work-related stays. The staff is consistently praised for their quick, meticulous responses and their ability to accommodate special requests, such as keeping guests in the same room despite separate bookings. Additionally, the hotel's tourist map and well-explained dinner course menu contribute to a comprehensive and satisfying experience. While the hotel primarily caters to tourists, its facilities make it a reliable option for business travelers, despite potential discomfort during peak times.
No, Kanazawa Tokyu Hotel doesn't have any pool.
No, a spa isn't available at Kanazawa Tokyu Hotel.
No, Kanazawa Tokyu Hotel doesn't allow dogs.
Yes, parking facilities are available at Kanazawa Tokyu Hotel.