5-Star HotelSummary of reviews related to the '5 Star' categoryBertam Resort in Penang boasts a spacious environment with five-star amenities, enhancing its appeal as a comfortable and beautiful place to stay. However, several comments highlight that some aspects, such as the quality of food at the restaurant and additional charges for drinking water, fall short of what is expected from a five-star hotel. Pricing is considered reasonable for a superior room and breakfast, adding value to the overall experience. The hotel is new, which likely contributes to its fresh and inviting atmosphere. While it has many positive features, a few areas might require attention to align completely with five-star standards.
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