5-Star ResortThis resort offers luxurious coastal living with modern design and captivating views. The property features premium pool villas with spacious living areas, floor-to-ceiling glass windows, and a range of recreational activities including swimming pools, water sports, and spa treatments.
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Summary of reviews related to the '5 Star' categoryLocated on the serene beaches of Port Dickson, Lexis Hibiscus offers a mixed bag of experiences for its guests. While many visitors praise the hotel as an exceptional destination with beautiful surroundings perfect for relaxation, some guests express disappointment when it comes to certain aspects that seem to fall short of their expectations of a five-star establishment.
The resort's amenities are often commended as superb, with many highlighting the unique experience of staying at a sea villa. Guests also applaud the management and the dedication of the staff, which contribute significantly to creating a premium experience. The hospitality has been rated highly, with service that often enhances the overall impression of the hotel as a five-star haven.
However, there are areas for improvement, particularly concerning the dining options. The breakfast offerings and other food services are cited as average, with limited variety, especially for certain cuisines like Indian food. This has led some guests to seek meals outside the hotel, feeling that the dining experience did not match the price or the hotel's rating. Cleanliness and maintenance also come under scrutiny, with some areas needing more attention to detail to uphold a premium standard.
Rates are considered steep by some, especially when room conditions and entertainment offerings do not align with the expectations set by a five-star label. While the hotel has the potential to offer a luxurious stay, some visitors feel it needs to address these discrepancies to meet the high standards associated with its rating. Overall, Lexis Hibiscus Port Dickson stands out for its staff and scenic location, while some improvements in dining and maintenance could elevate it further in the eyes of discerning guests.
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