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Summary of reviewsDLAYARAN HOTEL & CAFE enjoys a generally favorable reputation, particularly where its strategic location is concerned. Guests are pleased with the hotel's ease of access, situated conveniently beside the main road, ensuring easy navigation to nearby attractions and essential amenities. The proximity to Pantai Hiburan and the new town enhances its appeal, especially for those driving, making it an attractive option for both business and leisure travelers.
The rooms at DLAYARAN HOTEL & CAFE are often appreciated for their spaciousness and comfort, making them particularly suitable for families. Despite some concerns about cleanliness and the need for repairs in certain rooms, the generous room sizes and accessible facilities add value to the stays. The provision of ample parking space further enhances guest convenience, allowing for hassle-free parking close to the hotel with free parking seen as an additional bonus.
Feedback on cleanliness has been mixed. While some guests find the rooms comfortable and clean, consistent issues like dirty communal areas, stained linens and inadequate room cleaning highlight room for significant improvement in housekeeping practices. Instances of pests and plumbing issues have also been noted.
The staff at DLAYARAN HOTEL & CAFE receive mixed reviews. Many guests appreciate the friendly and helpful demeanor of some staff members, contributing to a welcoming atmosphere. However, inconsistency in service quality and room maintenance is a recurrent theme, suggesting the need for better service training to ensure a uniformly positive experience.
Opinions about the swimming pool are varied. While children often enjoy it, adults may find it smaller than expected. The direct accessibility of the pool from some rooms and less crowded times provide a pleasant experience for families, though pool cleanliness can be inconsistent.
Despite some mixed reviews about the cleanliness of beds and variability in housekeeping standards, the beds themselves are often noted for their comfort, enhancing the overall sleeping experience. The hotel's effort in providing soft and neat beds generally contributes positively to guest stays.
In summary, while DLAYARAN HOTEL & CAFE stands out for its excellent location, spacious rooms and ample parking, there are notable areas like cleanliness, service consistency and room maintenance that require attention to elevate the guest experience uniformly.
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