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Summary of reviewsThe Loft Imago in KK city offers a superb location with direct access to Imago Mall, where guests can enjoy a variety of stores, eateries and services without needing to travel far. The hotel provides panoramic sea views and vistas of the harbor and golf course, making the setting even more attractive. Centrally located, The Loft Imago offers easy transport links, making it convenient for exploring the city, adding to its appeal for both convenience and breathtaking scenery.
The rooms, despite some minor maintenance issues, are praised for their spaciousness, cleanliness and comfort. Highly attentive staff contribute significantly to the overall experience by ensuring that guests are well-informed and comfortable. Fast Wi-Fi and excellent air conditioning make the stay enjoyable for families. The property's design allows for larger groups with apartments capable of accommodating up to 12 adults, making it ideal for families or friends traveling together.
While the majority of reviews highlight cleanliness issues, including dusty rooms, stained linens and unsanitary bathrooms, the attentive service and prime location often outweigh these concerns. It's clear the property could benefit from some updates and more thorough cleaning practices to meet the standards expected for its rates.
The staff at The Loft Imago receive consistent acclaim for their friendliness and helpfulness, contributing to a welcoming and pleasant atmosphere. The check-in and check-out processes are smooth and the team’s proactive and accommodating nature enhances the guest experience. The owner's approachability and clear communication further ensure a comfortable stay, making guests feel valued and well-cared for.
Parking is another convenience with free, secure and designated spaces adding ease for those with vehicles, despite some challenges navigating the parking area and occasional issues with access.
In summary, The Loft Imago offers a remarkable location with stunning views, spacious accommodations and exceptional staff service. While cleanliness and maintenance could see improvements, the overall comfort and convenience make it a favorable choice for travelers.
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Apartment with Swimming Pool
