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Summary of reviewsAl Afiah Hotel, situated in the heart of Kiulap's bustling commercial area, offers an optimal location for travelers looking to explore the city's attractions, enjoy diverse dining options and shop conveniently. Its proximity to the airport adds to its accessibility, making it an ideal choice for tourists. The surrounding area is lively with many supermarkets, cafes, shops and restaurants, yet the hotel itself maintains a serene and clean atmosphere. Landmarks like the Jame' Asr Hassanil Bolkiah mosque are within walking distance and services such as water taxis to the town center and the nearby Gadong market enhance the overall experience.
The breakfast at Al Afiah Hotel is celebrated for its extensive and varied buffet, featuring both local specialties and international dishes. Guests enjoy the regularly changing hot foods, local delicacies and freshly cooked items like scrambled eggs, adding a personalized touch. While the majority of guests find the breakfast delicious and generous, a few note that the selection could be broader and more flavorful.
The rooms at Al Afiah Hotel are frequently praised for their impressive size and cleanliness. Described as spacious and more akin to apartments, the rooms are equipped with modern amenities and designed for comfort, contributing to a relaxing stay. Exceptional Wi-Fi connectivity and upgrades to two-bedroom suites are additional perks noted by guests. Although minor complaints about dampness and the occasional need for refurbishment exist, the rooms are generally perceived as spacious, well-kept and competitively priced.
Recognition for cleanliness extends to the entire hotel, which guests describe as impeccably neat and well-maintained. The friendly staff organized services such as impromptu airport transfers and various breakfast options add to the overall satisfaction, creating a quiet and comfortable environment.
The hotel staff earns consistent high marks for their friendliness, helpfulness and attentiveness. Guests highlight the front desk for their accommodating nature and quick problem-solving abilities, enhancing the positive experience at the hotel.
The Wi-Fi service at the hotel generally receives positive feedback, being described as fast, reliable and top-notch by most guests, although occasional issues with speed and consistency are reported.
Al Afiah Hotel also caters well to families, offering spacious rooms that can comfortably accommodate multiple children. The environment is considered great for both short vacations and extended stays, though a slight concern about safety, such as a higher chance of slipping, merits attention.
Additionally, the beds are widely regarded for their comfort with frequent mentions of their cleanliness and the well-functioning air conditioning. Minor suggestions for improved ironing of bed linen and occasional remarks about bed hardness do not overshadow the overall positive reception of the beds, ensuring a restful experience for guests.
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