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Summary of reviewsGalaxy Hotel is strategically located, providing easy access to key destinations such as Stadium Batu Kawan and main attractions, with convenient travel options via the North South highway. The location is ideal for both leisure and business travelers, especially for those visiting nearby industrial areas. Despite some facilities needing modernization, guests appreciate the hotel's spaciousness and excellent service.
The rooms at Galaxy Hotel are highly praised for their spaciousness, cleanliness, and comfort. Guests particularly appreciate the family rooms, which offer generous space and convenience for those traveling with children. The hotel's proximity to Penang's 2nd bridge and nearby amenities further enhance the guest experience. While facilities are generally well-functioning, there is mention of a toilet door issue in one room. Overall, the hotel provides a pleasant and accommodating environment.
Cleanliness at Galaxy Hotel is consistently noted as a strong point, with rooms and bathrooms well-maintained. The hotel staff is recognized for their efforts in maintaining cleanliness and offering good service. Though some guests identify areas for improvement, such as toilet cleanliness and occasional cigarette smells in common areas, the hotel generally provides a clean and pleasant stay. Amenities like elevators and toiletries add to the comfortable stay, making Galaxy Hotel a satisfactory choice for travelers.
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