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Summary of reviewsThe Sandman Signature Kamloops Hotel receives positive reviews for its outstanding location, offering guests both the vibrant downtown experience and the serene beauty of nature with Riverside Park just across the street. Its central position means easy access to Kamloops' dynamic culinary scene, shopping venues, and the Sandman Centre arena. The amenities include complimentary parking and on-site dining options at Moxie's Restaurant and Shark Club, which are praised for their quality and convenience, along with a direct connection to entertainment without needing to travel far.
Guests appreciate the hotel's spacious, modern rooms, noted for their cleanliness and comfort, often highlighted by scenic views of the Thompson River and mountains. Many rooms come with amenities such as kitchenettes and deep baths, with some offering whirlpools for added luxury. Despite some noise from nearby railways in city-facing rooms, the tranquil environment and room-darkening curtains ensure a restful stay.
The hotel's cleanliness standards are consistently high, with spotless, stylishly furnished rooms contributing to a welcoming atmosphere. The friendly and accommodating staff, including standout members like Jasmir and Yogesh, enhance the guest experience with their courteous service, ensuring a pleasant and efficient stay, although additional staffing at peak check-in times is suggested.
The pool and hot tub facilities are well-maintained and appreciated by families, adding a resort-like feel to the stay. While some connectivity issues with Wi-Fi are noted, the hotel compensates with amenities like white noise machines for guest comfort. Beds receive particular acclaim for their comfort, further enhancing guests’ stay and ensuring a cozy, relaxed environment.
Overall, the Sandman Signature Kamloops Hotel combines a prime location with excellent service and amenities, making it a prime choice for visitors to Kamloops. Show more
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Hotel for Honeymoon
The hotel features Jacuzzi suites with oversized jetted tubs and city views, perfect for a romantic getaway. It has a restaurant and a sports bar.
Hotel with Swimming Pool
This hotel includes an indoor pool, a hot tub, and a fitness center, offering guests a variety of options for relaxation and exercise. The pool area is well-maintained and provides a comfortable environment.
Heated Pool Indoor Pool
Business Hotel
This hotel offers 3,900 sq ft of event space and four flexible event spaces. It provides catering services, special rates for group blocks, flexible 24-hour booking options, complimentary guest parking and Wi-Fi, meeting room setup, and audiovisual equipment. There are also two on-site restaurants.
Hotel with Gym
Sandman Signature hotels aim for a higher standard of service and amenities. This suggests a potentially well-maintained and equipped gym compared to standard Sandman hotels.
Hotel with Rooms With Jacuzzi / Hot-tub
Located in Kamloops, this hotel offers modern suites with jacuzzi tubs. It provides a comfortable stay with convenient access to local attractions.
4-Star Hotel
Known for its high-quality service and comfortable accommodations, this hotel features premium amenities and a convenient location. It provides a relaxing and enjoyable experience for guests.
Hotel with Indoor Pool
Guests can enjoy a refreshing swim in the indoor swimming pool. A hot tub is also available on-site for relaxation after a day of activities.
Family Friendly Hotel
Romantic Hotel
Hotel with Heated Pool
Room Types
Standard Suite, 1 King Bed, Kitchen, Park ViewOffering a separate living area, this suite features a fully equipped kitchen. Free WiFi, a flat-screen cable TV and a desk are included. A park view is available.
Grand Room, 1 King Bed, Park ViewOffering a sofa, this room features a microwave and a refrigerator. Free WiFi, a flat-screen cable TV and a desk are included. A park view is available.
Grand Room, 2 Queen Beds, City ViewFeaturing a 39" flat-screen TV, this air-conditioned room offers a small refrigerator, microwave, and free coffee making facilities. A work desk with lamp and ergonomic chair are provided. A private bathroom offers a shower and bath. Free WiFi is included.
Standard Suite, 1 King Bed, Kitchen, City ViewFeaturing 2 39" flat-screen TVs, this air-conditioned room offers a full kitchen with a refrigerator, stove top, microwave, and free coffee making facilities. A work desk with lamp and ergonomic chair are provided. A private bathroom offers a shower and bath. Free WiFi is included.
Grand Room, 1 King Bed, Sofa Bed, Park ViewOffering a sofa bed, this room features a microwave and a refrigerator. Free WiFi, a flat-screen cable TV and a desk are included. A park view is available.
Standard Suite, 1 King Bed, Sofa Bed, Kitchen, Park ViewOffering a separate living area with a sofa bed, this suite features a fully equipped kitchen. Free WiFi, a flat-screen cable TV and a desk are included. A park view is available.
Standard Room, 1 King Bed, City ViewOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.
Standard Room, 2 Queen Beds, City ViewFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.
Standard Suite, 1 King Bed, Kitchenette, City ViewProviding free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. Meals can be prepared in the well-fitted kitchenette, which comes with a refrigerator, kitchenware, a microwave and a toaster. The air-conditioned suite provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a dining area as well as city views. The unit offers 1 bed.
Jacuzzi Suite, 1 King Bed, City ViewFeaturing free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned suite features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a dining area as well as city views. The unit has 1 bed.
Standard Room, 1 King Bed, Park ViewProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as garden views. The unit offers 1 bed.
Standard Room, 2 Queen Beds, Park ViewProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as garden views. The unit offers 2 beds.
Standard SuiteOffering free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. Meals can be prepared in the well-fitted kitchen, which is fitted with a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned suite offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a dining area as well as city views. The unit offers 2 beds.
Guest Reviews
7.4
Good
Location
Nestled in the heart of Kamloops, the Sandman Signature Kamloops Hotel boasts an enviable location that offers guests both the vibrancy of downtown and the tranquility of nature. A standout feature is its proximity to Riverside Park, just a stone's throw away across the street, providing lush green landscapes and walking trails alongside the Thompson River. Downtown Kamloops' diverse culinary scene, from charming coffee shops to enticing restaurants and vibrant brewpubs, is all within an easy walk, making it a perfect base for food enthusiasts.
For those driving in, the hotel offers complimentary parking, which enhances its convenience as a central hub for exploring the city. Sports and shopping events are also readily accessible given the proximity to the Sandman Centre arena and nearby shops, capturing both leisure and entertainment within arm's reach. The hotel connects directly to Moxies and the Shark Club, offering dining and socializing without the need to venture far.
Views overlooking the park and river elevate the stay with scenic beauty, and the friendly, accommodating staff ensure a warm welcome. Despite the occasional noise from the nearby railway, guests appreciate the hotel’s clean, modern amenities and the walkable environment. For those attending local events or simply enjoying the picturesque surroundings, this location is a superb choice for experiencing Kamloops at its finest.
Breakfast
Sandman Signature Kamloops Hotel offers an on-site dining experience that leaves its guests impressed, particularly when it comes to breakfast options. Although breakfast is not included in the stay, guests have the convenience of enjoying breakfast at Moxie's without having to leave the building. Some guests have found the breakfast at Moxie's to be amazing and tasty, appreciating the friendly and accommodating staff.
For those needing a quick start to their day, the hotel provides a convenient option of three breakfast boxes to go, allowing guests to fuel up before heading out. While some guests have found the breakfast at Moxie's to be expensive with limited options, others have praised the staff for their efficiency and the consistently good food quality offered throughout their stay. Additionally, guests looking for external breakfast options find comfort in the proximity of the hotel to other popular spots like Hello Toast.
Overall, while the lack of an inclusive breakfast buffet can be a drawback for some, Sandman Signature Kamloops Hotel manages to please guests with its quality offerings and convenient options.
Dinner
Sandman Signature Kamloops Hotel offers an impressive array of dining experiences with two popular on-site establishments: Moxie's Restaurant and Shark Club Sports Bar. Guests often commend the hotel for its convenient dining options, eliminating the need to venture outside for dinner or drinks. The restaurants are consistently praised for their good food and attentive service, ensuring a pleasant dining experience for visitors. Moxie's stands out as a favorite among diners, noted for its excellent food and service, though some guests mention its prices as higher than expected. Shark Club provides a lively atmosphere for sports enthusiasts alongside its tasty meal options. Additionally, the hotel's fabulous bar service and round-the-clock coffee availability add to the overall appeal. The hotel’s prime location enriches the stay further, as many restaurants are just a short walk away, providing guests with a variety of choices beyond the hotel premises. Overall, the Sandman Signature Kamloops Hotel is recognized for good dining options that enhance the guest experience.
Rooms
The rooms at Sandman Signature Kamloops Hotel are a hit among guests, offering a delightful blend of comfort and convenience. Known for their spaciousness, the rooms are appreciated for being clean, modern, and furnished with comfortable beds. Many rooms come equipped with generous amenities, including kitchenettes and deep baths, adding an element of practicality for extended stays. Guests enjoy alluring views of the Thompson River and surrounding mountains, especially from suites with a park view, though some note the city-facing rooms can be noisy due to their proximity to rail lines. The hotel’s well-maintained premises provide a sense of calm and relaxation, complemented by the presence of room-darkening curtains for a restful slumber. The inclusion of a whirlpool in some rooms elevates the experience, offering a personal spa-like retreat.
The friendly and helpful staff contribute to the welcoming atmosphere, ensuring smooth check-ins and addressing requests with genuine care, although it would be helpful to inform guests about housekeeping protocols on arrival. A convenient location across from the riverside park and proximity to local attractions enhance the stay, with on-site restaurants providing easy dining options. Guests can indulge in additional amenities, such as a nice pool and hot tub, which round out a pleasant and enjoyable visit. Despite some minor drawbacks like dated fixtures or misleading view descriptions, the overall experience at Sandman Signature Kamloops Hotel remains largely positive, with many guests leaving satisfied with the room quality and value for money.
Beds
The beds at Sandman Signature Kamloops Hotel consistently receive high praise from guests for their comfort and quality. Visitors emphasize their delight in the superb comfort provided, often describing the beds as very comfortable or super comfy. Many guests applaud the firmness of the mattresses, which is noted to be great for those who prefer a supportive sleep surface. The cleanliness and upkeep of the beds further add to the positive experience, contributing to a cozy and welcoming atmosphere. While a few comments mention a preference for slightly firmer beds or express dissatisfaction with the pillows, the majority of reviews highlight the beds as one of the standout features of the hotel stay, enhancing the overall guest experience.
Cleanliness
Situated in a prime location with easy access to downtown attractions, the Sandman Signature Kamloops Hotel consistently impresses guests with its exceptional cleanliness. Reviewers frequently note the spotless, modern, and stylishly furnished rooms, which offer a comfortable retreat for travelers. The property is well-maintained, with the hotel staff's professionalism and friendliness contributing to its welcoming atmosphere.
Guests appreciate the clean and spacious accommodations, highlighting the contemporary amenities and decor. The bathrooms are notably well-stocked and maintained to a high standard. Despite a few comments about isolated incidents of dirtiness in common areas, such as carpets or certain amenities showing signs of wear and tear, the overall consensus points to a rigorous standard of cleanliness.
Visitors also find the hotel's amenities like the pool, hot tub, and common areas to be generally well-kept, adding to the appeal of the stay. A clean and accommodating environment, combined with an attentive staff, ensures that guests feel well-cared for during their visits. Whether traveling with pets or seeking convenience in exploring the local area, guests find the hotel largely meets and often exceeds cleanliness expectations.
Staff
At Sandman Signature Kamloops Hotel, guests frequently express their appreciation for the warm and welcoming atmosphere created by the staff. Numerous reviews highlight the team's friendliness and efficiency, with many travelers noting that staff members were exceptionally polite and accommodating. The front desk personnel, including individuals like Jasmir and Yogesh, left lasting impressions with their helpfulness and proactive approach to ensuring a smooth check-in process. Guests mention feeling welcomed by incredible and wonderful staff, who frequently go above and beyond, even delighting children with thoughtful gifts.
While most interactions are positive, a few mention room for improvement, such as the need for more staff at check-in during peak times. Despite these occasional critiques, the predominant sentiment is one of satisfaction, as the staff consistently contributes to a pleasant experience with great service. Housekeeping also receives commendation for compliance and friendliness, further enhancing the overall stay. With its downtown location offering proximity to a park and good dining options, Sandman Signature Kamloops Hotel stands out for exceptional staff service that makes guests feel at home and well looked after.
Wi-Fi
The Sandman Signature Kamloops Hotel offers spacious rooms with comfortable beds, equipped with convenient amenities such as a microwave and fridge. However, the hotel's Wi-Fi service receives mixed feedback from guests. While some reviews do not mention the Wi-Fi, those that do highlight several challenges including difficulty connecting and poor overall performance. Additionally, guests note that the Wi-Fi service is not truly free, as it prompts users to accept promotional advertising after a limited period of access, which some guests find frustrating. Despite these issues, the presence of a white noise machine in rooms is a thoughtful touch to enhance guest comfort.
Pool
The Sandman Signature Kamloops Hotel seems to evoke a warm appreciation from its guests, particularly for its pool and hot tub facilities. Often described as nice and well-maintained, the pool area provides a clean and inviting environment for families and visitors alike. The provision of robes adds a thoughtful touch for those heading to the pool or jacuzzi, enhancing the overall guest experience. The facility is notably popular among families, with the pool and adjoining amenities like the ice cream shop becoming favorites, especially for children. While there are instances of the pool being closed without prior notice and reports of occasional cleanliness issues, the general sentiment remains positive. The presence of a sun deck contributes to a resort-like atmosphere, making the hotel a comfortable and enjoyable getaway.
Yes, Sandman Signature Kamloops Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Sandman Signature Kamloops Hotel.
No, Sandman Signature Kamloops Hotel doesn't allow dogs.
No, parking facilities aren't available at Sandman Signature Kamloops Hotel.