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Summary of reviewsPrestige Aberdeen Lodge Kamloops is highly praised for its convenient and accessible location. Guests appreciate its easy highway access, proximity to Aberdeen Mall, local dining establishments and attractions, making it an ideal stopover for travelers. The quiet surroundings, comfortable rooms, friendly staff, pet-friendly policy and budget-friendly pricing add to its appeal, though some mention the area's need for better upkeep.
The breakfast offerings receive mixed reviews. Many guests appreciate the inclusion of breakfast in the room rate, finding it adequate with items like juice, yogurt, bread, muffins and fruit. However, some point out the limited variety, lack of protein options and concerns about the cleanliness of the self-serving setup, suggesting improvements.
The attached Moon Wok restaurant garners praise for its high-quality Chinese cuisine at affordable prices, adding convenience and a highlight to the dining experience. Despite occasional off-putting smells and isolated negative experiences, the overall sentiment remains positive.
Rooms are described as spacious, clean and comfortable, enhancing the stay with amenities such as coffee makers, microwaves and kitchenettes. Guests enjoy the quiet environment and large bathrooms with ample counter space. While some note the need for deeper cleaning and maintenance, the general impression is positive, emphasizing the rooms' functionality and comfort.
Cleanliness standards vary with many finding the rooms well-maintained and comfortable. However, some guests express concerns about the cleanliness of common areas and the need for more consistent housekeeping efforts. Overall, the hotel aims for cleanliness with suggested improvements in housekeeping training and maintenance.
The staff receive extensive praise for their friendliness, helpfulness and professionalism, particularly the front desk and maintenance teams. Despite occasional communication gaps and isolated issues, the overall sentiment is overwhelmingly positive, contributing significantly to the hotel's reputation for excellent customer care.
WiFi is generally reliable with good connectivity and helpful staff ensuring a positive experience. Although there are instances of weak or inconsistent WiFi, most feedback is favorable, enhancing the comfort of the stay.
Families find the hotel accommodating and convenient with family-friendly amenities like a pool being well-received. While there are minor issues with bed suitability in king rooms and family room appointments, the overall consensus is positive with families expressing satisfaction with their stay.
The beds are frequently praised for their comfort, firmness and cleanliness, contributing to a restful night's sleep. Despite occasional remarks about overly firm mattresses or maintenance issues, the overall feedback is positive with comfortable beds being a notable highlight.
As a three-star hotel, Prestige Aberdeen Lodge Kamloops offers good value for money with included breakfast, though the facilities could benefit from some maintenance and upgrades. The spa center is small but functional and the hotel provides a basic yet satisfactory stay.
Accessibility is largely commendable with simple and disability-friendly elevators, a pool area equipped with emergency press buttons and easy navigation of the property and nearby highways. Some areas, such as accessible pathways and the parking lot, may require attention, but the overall experience is positive, aided by polite staff.
In summary, Prestige Aberdeen Lodge Kamloops offers a convenient, comfortable and budget-friendly stay with friendly staff, reliable WiFi and good dining options, making it a solid choice for travelers. Show more
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Hotel near Golf Courses
As part of the Prestige brand, this lodge is associated with golf packages in Kamloops. It is also listed as a 'Featured Hotel' for Sun Peaks Golf Course, indicating its accessibility to major courses.
Family Friendly Hotel
The Prestige Aberdeen Lodge Kamloops is a family-friendly option.
Dog Friendly Hotel
This hotel allows 2 dogs of any size. Guests with dogs are assigned to the first and second floor, and dogs may be left unattended in rooms. Food and water bowls are available for four-legged guests. There are grassy areas around the perimeter of the property.
3-Star Hotel
Prestige Aberdeen Lodge Kamloops is appreciated for its comfortable rooms and convenient location near shopping and dining options. It offers amenities such as complimentary breakfast and free Wi-Fi, providing a pleasant stay for guests.
Hotel with EV Charging Stations
Hotel for Honeymoon
Hotel with Swimming Pool
Outdoor Pool
Accessible Hotel
Hotel with Outdoor Pool
Room Types
Queen Room with Two Queen BedsThis room offers a 37" flat-screen TV, coffee-making facilities, microwave, and mini-refrigerator. A work desk and ironing facilities are provided. Free WiFi is available.
King RoomOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room offers air conditioning, a tea and coffee maker, a sofa, a carpeted floor, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Deluxe Queen Studio Offering free toiletries, this studio includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned studio offers a flat-screen TV with cable channels, a tea and coffee maker, a sofa and a carpeted floor. The unit offers 3 beds.
King Room with Spa BathProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room is air-conditioned and features a flat-screen TV with cable channels, a tea and coffee maker, a sofa and a carpeted floor. The unit offers 1 bed.
Deluxe Queen SuiteThis spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite offers air conditioning, a tea and coffee maker, a sofa, a carpeted floor and a flat-screen TV with cable channels. The unit has 4 beds.
Deluxe King SuiteThis spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite provides air conditioning, a tea and coffee maker, a sofa, a carpeted floor, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
Guest Reviews
7.2
Good
Location
The Prestige Aberdeen Lodge Kamloops is noted for its exceptionally convenient and accessible location. Guests frequently highlight its easy access to the highway, making it an ideal stopover for travelers en route to destinations like Banff and Vancouver. The hotel is situated close to Aberdeen Mall and a variety of dining establishments, including Moon Wok Restaurant, which adds to its appeal for those wanting amenities within walking distance. Many reviews emphasize the quiet and clean surroundings despite its proximity to major routes. Additionally, the location is described as central to local attractions and practical for quick stays with guests appreciating the comfortable rooms and friendly staff. The hotel is also praised for being pet-friendly and budget-friendly, reflecting a good value for the price. Notably, while some mentioned the area could use better upkeep, the overall sentiment remains highly positive regarding the convenience and strategic location of the hotel.
Breakfast
Guest reviews of the breakfast at Prestige Aberdeen Lodge Kamloops present a varied picture. Many guests appreciated having breakfast included in the room rate, describing it as good, sufficient and adequate with convenient options like juice, yogurt, bread, muffins and fruit. Some found it pleasant despite the minimal variety, highlighting the inclusion of items such as cereal, coffee and tea.
Conversely, quite a few guests found the breakfast disappointing and below average, noting the limited and simple selections. Several reviews mentioned a lack of protein options like eggs and meat, as well as a small, crowded breakfast area. There were also concerns about the cleanliness and hygiene of the self-serving breakfast setup.
While some guests found the offerings satisfactory for Canadian standards, others felt that the breakfast did not meet their expectations with some particularly disappointed by the lack of variety and quality. The sentiment was that improvements in variety, addition of hot food and better quality choices could greatly enhance the breakfast experience at this hotel.
Dinner
Guests of Prestige Aberdeen Lodge Kamloops often commend the attached Chinese restaurant, Moon Wok, for its excellent dining experience. Many describe the food as five-star quality at a great price, emphasizing its consistent impressiveness across multiple visits. Having this restaurant on-site is highly appreciated with guests finding the convenience of an adjacent dining option particularly appealing. Despite occasional off-putting smells and some isolated negative experiences, the overall sentiment towards the restaurant is overwhelmingly positive with the Chinese cuisine frequently highlighted as a standout feature of the hotel stay.
Rooms
The rooms at Prestige Aberdeen Lodge Kamloops are consistently described as large, clean and comfortable, making them great for short stays. Many guests appreciate the spaciousness, noting that even suites with king-size beds offer ample room to move around. The rooms also feature convenient amenities such as coffee makers, microwaves and in some cases, kitchenettes, which make the stay more pleasant. Beds are generally comfortable, contributing to a good night’s sleep.
The cleanliness of the rooms is generally well-regarded, although some reviews mention the need for a deeper clean, especially in the bathrooms and flooring. Nevertheless, many guests find their rooms exceptionally clean and well-maintained. Despite occasional issues such as dated décor, signs of wear and tear and minor maintenance needs, the overall impression is positive due to the spacious, functional and comfortable nature of the accommodations.
Guests also note that the rooms are quiet, adding to the restful atmosphere. The presence of large bathrooms, generous counter space and plenty of outlets for charging devices are additional perks that guests enjoy. The reasonable pricing and good location of the hotel add to the value, making it a recommended choice for those visiting Kamloops.
Beds
Nestled in a good location, Prestige Aberdeen Lodge Kamloops offers a welcoming atmosphere with spacious rooms and friendly staff. Guests frequently praise the comfort of the beds, describing them as very comfortable, firm yet accommodating and clean. The high mattresses with multiple layers add an extra touch of luxury, ensuring a restful night's sleep. Many visitors note the impeccable cleanliness and maintenance of the beds, further enhancing the overall experience.
While the majority of feedback highlights the exceptional comfort and quality of the beds, a few guests mentioned encountering less favorable conditions, including overly firm mattresses, unclean areas and other maintenance issues. Despite these occasional remarks, the consensus appears overwhelmingly positive with many guests identifying the comfortable beds as a key factor in their enjoyable stay.
The lodge combines comfort with practical amenities such as strong WiFi, a clean environment and friendly, accommodating staff, making it a solid choice for a restful retreat in Kamloops.
Cleanliness
Nestled in the serene locale of Kamloops, Prestige Aberdeen Lodge offers an experience with varied cleanliness standards, as noted in guest reviews. Many visitors found the rooms to be large, very clean and well-maintained, creating a comfortable and pleasant atmosphere. The general quietness of the rooms and the effective air conditioning added to the comfort of their stays. The clean, comfortable beds and the prompt availability of fresh towels from friendly and helpful staff were also frequently mentioned positives.
However, some areas, particularly the common spaces and exterior, received criticism for not meeting cleanliness expectations. Issues such as dusty furniture, dirty carpets and an unsatisfactory breakfast area were noted. Complaints highlighted inconsistent housekeeping with some rooms not properly cleaned, items like tubs and sinks draining slowly and certain areas needing more thorough maintenance and a refresh.
Overall, while the hotel strives for cleanliness, feedback suggests improvements in housekeeping training and more consistent efforts in maintaining the common areas and exterior are required to enhance the guest experience fully.
Staff
The staff at the Prestige Aberdeen Lodge Kamloops receive extensive praise for their dedication and professionalism. Guests consistently report that the team is not only courteous and polite but genuinely accommodating and helpful in all their interactions. The front desk personnel are particularly noted for their friendly and welcoming demeanor, providing delightful customer service that leaves a positive impression. Many guests mention the staff's responsiveness to concerns and needs, enhancing the overall experience.
In terms of service quality, reviewers highlight excellent service from both the front desk and maintenance teams with the latter being particularly recognized as amazing. Frequent mentions of kind, helpful and attentive staff demonstrate a collective effort to ensure a comfortable and supportive stay for guests. The professionalism shown by the team, coupled with their friendly and accommodating nature, significantly contributes to the hotel's reputation for great customer care.
While the vast majority of feedback on the staff is overwhelmingly positive, there are occasional remarks indicating areas for improvement, such as gaps in communication and isolated issues with staff preparedness. Nonetheless, the overall sentiment remains highly favorable, presenting the Prestige Aberdeen Lodge Kamloops as a hotel where guests can expect to be well taken care of by a friendly and professional team.
Wi-Fi
Prestige Aberdeen Lodge Kamloops generally provides a positive WiFi experience for its guests. Many reviews highlight good WiFi with several guests noting that it worked well. In addition, the staff's helpfulness was appreciated, particularly when ensuring strong WiFi connectivity. While there were instances of weak or inconsistent WiFi, the overall sentiment leans towards a satisfactory performance. The presence of very comfortable beds alongside reliable WiFi was frequently mentioned, enhancing the overall comfort of the stay. Despite occasional reports of slow WiFi, the majority of feedback is favorable.
Family
Prestige Aberdeen Lodge Kamloops is ideal for families, especially those traveling with children. Guests appreciate the accommodating staff who enhance the family-friendly atmosphere. The hotel offers family amenities, including a pool which is a hit with the kids. Many families find the convenience of the hotel appealing, making it their preferred choice. Breakfast options are well-received, contributing to a pleasant stay for families. However, some guests noted that the king room bed was not suitable for couples and there were comments on the family rooms not being well-appointed. Despite these minor issues, the general consensus is positive with families expressing satisfaction with the accommodation and services provided.
3 Star
Prestige Aberdeen Lodge Kamloops offers great value for money with breakfast included, making it an attractive option for budget-conscious travelers. While the facilities appear a bit tired and in need of some maintenance and upgrades, the price remains reasonable, especially considering it was during a long weekend. The spa center, although small, is functional and the jacuzzi could benefit from improved cleanliness. Overall, for a three-star hotel, it provides a basic yet satisfactory stay.
Accessible
Prestige Aberdeen Lodge Kamloops offers a largely accessible environment for guests with disabilities. The hotel features simple and accessible elevators and is disability entry friendly. The pool area is equipped with an emergency press button, though some caution is advised as the stairs can be slippery when wet. The overall accessibility of the hotel is commendable, making it easy for guests to navigate both the property and the nearby highways. However, there are a few areas that may require attention, such as the not well-maintained accessible pathways and occasionally slippery parking lot. It's recommended that guests be informed about these aspects upon check-in to ensure a smooth experience. Polite staff add to the overall positive experience, although there have been rare instances where keys were not managed properly for some guests.
Yes, Prestige Aberdeen Lodge Kamloops has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Prestige Aberdeen Lodge Kamloops.