Holiday Inn Express Kamloops by IHG
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Summary of reviewsHoliday Inn Express Kamloops by IHG, is highly regarded for its prime and convenient location along Highway 1, making it an easily accessible stopover for travelers. The hotel is near a large shopping area with essential amenities such as Costco and it offers ample free parking. Despite its proximity to the highway, the hotel maintains a quiet atmosphere, ensuring a restful night’s sleep.
The included breakfast receives generally positive reviews with a broad selection of items, including scrambled eggs, bacon and various pastries, all provided in a friendly atmosphere thanks to the helpful staff. Though some guests have noted issues such as cold food or overcrowding, these critiques are outweighed by the number of positive experiences.
The rooms are often described as clean, spacious and comfortable with many guests praising the comfortable beds and good water pressure. However, some have pointed out issues related to noise, cleanliness and maintenance. Nonetheless, the rooms generally meet expectations and sometimes even exceed them.
Overall cleanliness in the hotel is well-regarded by most guests, who find the facilities well-maintained and the rooms equipped with clean linens. However, there are areas requiring improvement with some guests noticing stained carpets and other housekeeping lapses.
The hotel's staff consistently receives high praise for being friendly, helpful and professional. Positive interactions with the front desk and specific staff members like Chris, the night shift manager, contribute significantly to the welcoming atmosphere. Few negative comments exist and are typically isolated incidents.
Regarding the pool facilities, families and children particularly enjoy the amenities, though some guests report issues with the pool's temperature and cleanliness. Despite these concerns, the presence of a pool and fitness room is appreciated.
Finally, the beds at Holiday Inn Express Kamloops receive consistent acclaim for their comfort, contributing significantly to the overall positive stay experience.
In summary, Holiday Inn Express Kamloops is favored for its convenient location, comfortable beds and friendly staff, though some areas like breakfast quality, housekeeping and pool maintenance could benefit from improvements.
Categories
The included breakfast receives generally positive reviews with a broad selection of items, including scrambled eggs, bacon and various pastries, all provided in a friendly atmosphere thanks to the helpful staff. Though some guests have noted issues such as cold food or overcrowding, these critiques are outweighed by the number of positive experiences.
The rooms are often described as clean, spacious and comfortable with many guests praising the comfortable beds and good water pressure. However, some have pointed out issues related to noise, cleanliness and maintenance. Nonetheless, the rooms generally meet expectations and sometimes even exceed them.
Overall cleanliness in the hotel is well-regarded by most guests, who find the facilities well-maintained and the rooms equipped with clean linens. However, there are areas requiring improvement with some guests noticing stained carpets and other housekeeping lapses.
The hotel's staff consistently receives high praise for being friendly, helpful and professional. Positive interactions with the front desk and specific staff members like Chris, the night shift manager, contribute significantly to the welcoming atmosphere. Few negative comments exist and are typically isolated incidents.
Regarding the pool facilities, families and children particularly enjoy the amenities, though some guests report issues with the pool's temperature and cleanliness. Despite these concerns, the presence of a pool and fitness room is appreciated.
Finally, the beds at Holiday Inn Express Kamloops receive consistent acclaim for their comfort, contributing significantly to the overall positive stay experience.
In summary, Holiday Inn Express Kamloops is favored for its convenient location, comfortable beds and friendly staff, though some areas like breakfast quality, housekeeping and pool maintenance could benefit from improvements.
Dog Friendly Hotel
Holiday Inn Express Kamloops by IHG welcomes pets of any size. Treats and waste bags are available at the front desk. There is a paved pet relief area on the property and hiking five minutes away. Pets may not be left unattended in the guest rooms.
Business Hotel
Provides essential business amenities as part of the IHG group, such as business services and comfortable accommodations. Specific details require confirmation.
3-Star Hotel
Holiday Inn Express Kamloops provides a reliable and comfortable experience with amenities such as complimentary breakfast and well-maintained facilities. It is often chosen for its convenient location and consistent service, ensuring a satisfying stay for guests.
Hotel with Indoor Pool
This hotel provides an indoor pool for guests to use. It is a convenient amenity for recreation while staying at the hotel.
Hotel with Heated Pool
This hotel provides a heated indoor pool and hot tub, with extended operating hours from 5 AM to 11 PM daily. This allows for flexible access to aquatic relaxation.
Hotel for Honeymoon
Hotel with Swimming Pool
Heated Pool Indoor Pool
Accessible Hotel
Hotel with Gym
Guest Reviews
Holiday Inn Express Kamloops by IHG, boasts a prime location along the highway, making it an ideal stopover for travelers. Its proximity to Highway 1 ensures easy access, which is particularly convenient for those just passing through or needing a quick stop. The hotel is not only easy to find but also offers ample free parking, contributing to a hassle-free experience.
Visitors appreciate that the hotel is close to a large shopping area, including Costco, which makes it handy for last-minute necessities or fuel. Additionally, the drive to downtown Kamloops is short, allowing guests to explore the city without being too far from their accommodations.
Despite its closeness to the highway, the hotel maintains a quiet atmosphere, providing a restful night's sleep. Friendly and efficient front desk staff enhance the welcoming environment and the overall cleanliness and comfort of the rooms are frequently noted.
This combination of accessibility, convenience and comfort makes Holiday Inn Express Kamloops a favored choice for travelers needing a reliable place to stay with easy access to essential amenities and local attractions.
Guests at the Holiday Inn Express Kamloops by IHG, offer a mixed but generally positive take on the breakfast experience. Many highlight the breakfast as great with a good selection of items, including scrambled eggs, bacon, breads, bagels and a variety of pastries. The complimentary nature of the breakfast is appreciated and the helpful and friendly staff managing the breakfast area receive high praise.
However, critiques do exist. Some guests mention that the breakfast can sometimes be cold or not particularly hot by the time they eat. Others note that the breakfast area can be overcrowded, making it difficult to get food and some feel that the overall quality and selection of breakfast items could be improved. Despite these critiques, the positive experiences and reviews seem to outweigh the negatives with many guests enjoying their meals and the variety offered.
Guests at the Holiday Inn Express Kamloops generally find the rooms to be clean, spacious and comfortable with many appreciating the comfortable beds and good water pressure. The location is praised as being convenient and close to various amenities. Many visitors have enjoyed the accommodating and friendly staff, contributing to a welcoming atmosphere. Despite these positive notes, some guests have mentioned issues such as noisy equipment, thin walls and occasional lapses in cleanliness, particularly concerning carpets and bed sheets. While some rooms show signs of wear and may need better maintenance, the overall experience is deemed satisfactory for short stays. Certain rooms have exceeded expectations compared to their online photos, offering a pleasant surprise to travelers.
Guests at the Holiday Inn Express Kamloops by IHG, frequently highlight the comfort of the beds, describing them as very comfortable, nice and even extremely comfortable with great mattresses. Many reviews emphasize the super comfortable beds and pillows, contributing to a positive sleeping experience. While there are occasional mentions of discomfort, the majority of reviews suggest a consistently high level of comfort in the bedding at this hotel.
The Holiday Inn Express Kamloops presents a mix of impressions regarding cleanliness. Many guests positively remarked on the overall cleanliness of their rooms, the clean facilities and friendly staff. They appreciated the well-maintained rooms and noted the property's appealing appearance and easy accessibility. Clean linens and quiet, well-equipped rooms added to the guests' satisfaction.
However, there were significant concerns reported by some guests about specific cleanliness issues. Recurring mentions of stained carpets, dirty bathroom floors, streaks and mold around the bathtub area were noted. Some reviewers pointed out inadequacies in housekeeping, including incomplete cleaning, questionable towel quality and instances of stained duvets and nightstands. These issues detracted from what is generally a positive impression of the hotel's cleanliness.
In summary, while many guests found the Holiday Inn Express Kamloops to be clean and comfortable, there are clear areas for improvement in housekeeping practices to ensure all guests have a uniformly pleasant experience.
Holiday Inn Express Kamloops by IHG, consistently earns high praise for its staff from confirmed guest reviews. The staff is frequently described as friendly, helpful and professional. Guests have also highlighted the politeness and welcoming demeanor of the team. Positive encounters often mention how accommodating the front desk staff are and the exceptional service provided by certain individuals, like Chris, the night shift manager, noted for his friendliness and welcoming nature.
Guests also appreciate the warm and varied breakfast offerings each morning with specific praise for the staff managing the breakfast area. Despite the largely positive feedback, there are occasional comments on areas needing improvement, such as the patience of the night staff and certain situations at the front desk. However, these are outliers in the otherwise commendable service provided by the hotel's team.
Guests have varied experiences with the pool facilities at Holiday Inn Express Kamloops. Families and kids found the pool to be a great source of fun, adding a level of enjoyment to their stay. Many appreciated the convenience of having a pool and fitness room as part of the hotel amenities. However, several guests noted significant issues with the pool’s temperature, describing it as extremely cold. Cleanliness was a recurring concern with multiple reviews mentioning that both the pool and hot tub were dirty with specific mentions of a ring of dirt around the hot tub and the need for a thorough cleaning and renovation. Mechanical issues were also reported, including the pool being broken or closed, sometimes without prior notice and a malfunctioning pool lock which was quickly addressed by the staff. Overall, while the presence of the pool is a great perk, improvements in maintenance and cleanliness are necessary for a more consistent guest experience.
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Location
Visitors appreciate that the hotel is close to a large shopping area, including Costco, which makes it handy for last-minute necessities or fuel. Additionally, the drive to downtown Kamloops is short, allowing guests to explore the city without being too far from their accommodations.
Despite its closeness to the highway, the hotel maintains a quiet atmosphere, providing a restful night's sleep. Friendly and efficient front desk staff enhance the welcoming environment and the overall cleanliness and comfort of the rooms are frequently noted.
This combination of accessibility, convenience and comfort makes Holiday Inn Express Kamloops a favored choice for travelers needing a reliable place to stay with easy access to essential amenities and local attractions.
Breakfast
However, critiques do exist. Some guests mention that the breakfast can sometimes be cold or not particularly hot by the time they eat. Others note that the breakfast area can be overcrowded, making it difficult to get food and some feel that the overall quality and selection of breakfast items could be improved. Despite these critiques, the positive experiences and reviews seem to outweigh the negatives with many guests enjoying their meals and the variety offered.
Rooms
Beds
Cleanliness
However, there were significant concerns reported by some guests about specific cleanliness issues. Recurring mentions of stained carpets, dirty bathroom floors, streaks and mold around the bathtub area were noted. Some reviewers pointed out inadequacies in housekeeping, including incomplete cleaning, questionable towel quality and instances of stained duvets and nightstands. These issues detracted from what is generally a positive impression of the hotel's cleanliness.
In summary, while many guests found the Holiday Inn Express Kamloops to be clean and comfortable, there are clear areas for improvement in housekeeping practices to ensure all guests have a uniformly pleasant experience.
Staff
Guests also appreciate the warm and varied breakfast offerings each morning with specific praise for the staff managing the breakfast area. Despite the largely positive feedback, there are occasional comments on areas needing improvement, such as the patience of the night staff and certain situations at the front desk. However, these are outliers in the otherwise commendable service provided by the hotel's team.
Pool
Yes, Holiday Inn Express Kamloops by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Holiday Inn Express Kamloops by IHG.
Yes, Holiday Inn Express Kamloops by IHG welcomes dogs.
No, parking facilities aren't available at Holiday Inn Express Kamloops by IHG.
Yes, Holiday Inn Express Kamloops by IHG has a gym.
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