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Summary of reviewsSotetsu Fresa Inn Kamakura-Ofuna Higashiguchi stands out for its highly convenient location in the bustling heart of Ofuna, just a 2-minute walk from Ofuna Station. This prime positioning ensures easy access to public transportation, making it ideal for travelers keen on exploring nearby attractions such as Kamakura, Enoshima and Yokohama. The surrounding area is rich with amenities, including a variety of restaurants, shops and convenience stores, providing ample dining and shopping opportunities while maintaining a peaceful and quiet ambiance within the hotel premises.
Guests consistently praise the hotel's cleanliness, noting the modern and well-maintained rooms and facilities. Completed in 2019, the building exudes a fresh and tidy atmosphere, further enhanced by diligent infection control measures. While there are occasional minor issues like dust in certain areas, the overall cleanliness and comfort of the accommodations impresses most visitors.
The breakfast experience receives positive feedback for its delicious and satisfying buffet-style options, featuring local specialties like shirasu and freshly baked croissants. Although some guests wish for more variety, the majority find the offerings to be well-balanced and of good value. The friendly and attentive staff further enhance the dining experience.
The rooms, though on the smaller side—a common characteristic of Japanese hotels—are well-furnished, clean and comfortable. Guests appreciate the spacious bathrooms, comfortable beds, modern amenities like USB charging ports and thoughtful touches such as available Tempur pillows. Despite a few comments about bed firmness and minor issues like older sheets, the overall sentiment is one of satisfaction.
The staff at Sotetsu Fresa Inn Kamakura-Ofuna Higashiguchi are frequently commended for their politeness, friendliness and professionalism. Their accommodating and efficient service significantly enhances the overall guest experience with many appreciating their helpfulness and clear communication.
Guest feedback about the hotel's WiFi is generally positive with many noting smooth and stable connections, though some mention that the WiFi password could be more prominently displayed in the rooms. Additional amenities like USB charging ports and charger rentals add to the convenience.
Overall, Sotetsu Fresa Inn Kamakura-Ofuna Higashiguchi is recognized as a reliable and budget-friendly choice for travelers. The excellent value for money, combined with a clean and comfortable environment, a highly accessible location and attentive service, make it a commendable option for both business and leisure travelers. Show more
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3-Star Hotel
Located just a minute's walk from Ofuna Station, this hotel provides easy access to transportation, shops, and restaurants. The rooms are clean and comfortable, with amenities such as air conditioning, a private bathroom, and free WiFi. Guests have also praised the friendly and helpful staff.
Accessible Hotel
Room Types
Double Room - Non-Smoking The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room offers air conditioning, an electric kettle, a carpeted floor, heating, as well as a flat-screen TV. The unit offers 1 bed.
Superior Double Room - Non-SmokingThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room offers air conditioning, an electric kettle, a carpeted floor, heating, as well as a flat-screen TV. The unit has 1 bed.
Twin Room - Non-SmokingThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room provides air conditioning, an electric kettle, a carpeted floor, heating, as well as a flat-screen TV. The unit offers 2 beds.
Connecting Room - Non-SmokingThe spacious twin/double room provides air conditioning, an electric kettle, as well as a private bathroom featuring a bath and a shower. Rooms on the upper floors are reachable by lift. The unit offers 3 beds.
Guest Reviews
8.2
Very Good
Location
Situated in the bustling heart of Ofuna, Sotetsu Fresa Inn Kamakura-Ofuna Higashiguchi boasts a prime location that is frequently mentioned for its exceptional convenience. The hotel is just steps away from Ofuna Station, making it a highly accessible spot for travelers. Numerous reviews emphasize the ease of access to public transportation, indicating that it takes as little as a 2-minute walk to reach the train station.
The surrounding area is rich with amenities, including a variety of restaurants, shops and convenience stores, offering guests plenty of dining and shopping opportunities. This accessibility is also beneficial for those looking to explore nearby attractions, as the hotel's proximity to the train station allows for quick trips to popular destinations such as Kamakura, Enoshima and Yokohama.
Despite its central location, guests appreciate the peaceful and quiet ambiance within the hotel premises. The combination of a great location, clean and comfortable accommodations and easy access to transportation makes Sotetsu Fresa Inn Kamakura-Ofuna Higashiguchi a commendable choice for travelers, especially those interested in sightseeing and experiencing the local culture.
Breakfast
The breakfast experience at Sotetsu Fresa Inn Kamakura-Ofuna Higashiguchi is generally positive with many guests highlighting the delicious and satisfying options available. The buffet-style breakfast features a range of choices, including local specialties such as shirasu (whitebait) and freshly baked croissants, both of which receive high praise for their taste. Guests appreciate the variety and quality of ingredients with the inclusion of uniquely Japanese items making for a rich and enjoyable start to the day.
Though some travelers noted that the breakfast options could be more extensive, especially for vegetarians and those seeking non-Japanese foods, the overall consensus is that the offerings are sufficient and well-balanced. Diners benefit from a stress-free, ample breakfast time, making it especially convenient for women.
The breakfast fare is considered good value for money with some guests particularly enjoying the affordable yet high-quality meal. Friendly and attentive staff further enhance the dining experience, contributing to a pleasant atmosphere in the breakfast room. Despite the occasional critique about pricing and a desire for more variety, the majority of guests find the breakfast at Sotetsu Fresa Inn Kamakura-Ofuna Higashiguchi to be a delightful part of their stay.
Dinner
The Sotetsu Fresa Inn Kamakura-Ofuna Higashiguchi offers a convenient location for dining with a plethora of restaurant and store options just a stone's throw away from the hotel. Guests consistently mention the abundance of nearby eateries, eliminating any worries about finding a place for dinner. The area is filled with diverse dining options and food shops, ensuring there's always something available to suit various tastes. Its proximity to major spots like Lumine for shopping and Yokohama, which is only two stations away, further adds to the convenience. The local specialty, delicious shirasu, is also a highlight noted by several guests. Whether exploring Ofuna or Kamakura, this hotel’s location provides an excellent base with easy access to a variety of dinner and shopping experiences.
Rooms
At Sotetsu Fresa Inn Kamakura-Ofuna Higashiguchi, guest reviews consistently highlight the cleanliness and modernity of the rooms. Many reviewers found the rooms beautiful, clean and well-furnished, which contributed to a comfortable and relaxing stay. Despite some mentions of the rooms being on the smaller side—a common occurrence in Japanese hotels—several guests appreciated the larger beds and spacious feel compared to other budget accommodations in Japan.
The hotel’s amenities and thoughtful touches, such as comfortable pillows and well-stocked showers, were positively noted. Non-smoking rooms, soundproofing and spacious bathrooms with larger-than-expected showers also added to the overall pleasant experience. While some found the room size a bit cramped, especially for those with larger luggage or baby strollers, others mentioned that the interiors were neat, cozy and functional.
The proximity to the station was frequently praised, making it a convenient choice for travelers. Staff responsiveness and friendliness were also points of satisfaction for guests. Overall, despite occasional comments about limited space and outdated quilts, the combination of cleanliness, comfortable bedding and strategic location made it a favorable option for many visitors.
Beds
Guests of Sotetsu Fresa Inn Kamakura-Ofuna Higashiguchi generally found the beds to be comfortable and spacious with many highlighting the generous size of the twin beds. Several reviews mentioned the comfort of the beds with some guests comparing them favorably to other hotels in Japan, noting their larger size. The bedding and pillows, often described as comfortable, received praise from numerous visitors. Tempur pillows are available upon request, which adds to the comfort experience.
However, there were some mixed reviews regarding bed firmness with a few guests finding certain beds too hard or too soft. While comforters were occasionally criticized for being too hot, the overall consensus was that the beds provided a good night’s sleep. Issues such as slightly off-center bed placement and older, worn-out bedsheets were noted by some, but these did not broadly detract from the overall satisfaction with the beds. Despite minor drawbacks, most guests seemed pleased with the bed quality and size, adding to a positive stay experience.
Cleanliness
Sotetsu Fresa Inn Kamakura-Ofuna Higashiguchi is widely praised for its cleanliness, described by many guests as very clean, tidy and well-maintained. The hotel's rooms are noted to be clean, bright and modern with a sense of cleanliness that extends throughout the entire building, including the facilities and restaurants. The newness of the building, completed in 2019, contributes to its overall clean and fresh atmosphere.
Despite its generally high standards of cleanliness, there are occasional remarks about areas needing improvement. Some guests reported dust under the bed, on the TV stand and remote control, as well as finding the place needed more thorough detailed cleaning in certain spots. There were minor issues such as a slight smell from the shower curtain and a bit of yellowing on the curtain lace.
Nevertheless, guests consistently mentioned the comfortable, clean rooms and highlighted the good customer service and infection control measures. The hotel is also noted for being well-organized and efficient, making it a pleasant place to stay. Overall, the positive feedback on the cleanliness and the comfortable, well-furnished rooms make it a recommended accommodation, especially with its proximity to the train station adding to its convenience.
Staff
The staff at Sotetsu Fresa Inn Kamakura-Ofuna Higashiguchi are highly praised for their politeness, friendliness and professional demeanor. Numerous reviews consistently highlight the staff's welcoming and cheerful attitude, marked by courteous service and pleasant interactions. The reception staff, including those managing check-in and check-out procedures, are particularly noted for their accommodating and efficient responses. Various guests appreciated the clear explanations and guidance provided, as well as the kind assistance offered during their stays.
Staff members at the front desk and other key locations, such as the restaurant and parking lot, are commended for their skill in handling requests and providing helpful information. Many reviewers acknowledged their gratitude for the staff's quick and thoughtful responses, which greatly enhanced their overall experience.
While the majority of feedback is glowing, a few isolated incidents mention less favorable interactions, such as a specific instance of coldness or lack of helpfulness. However, these comments are overshadowed by the overwhelming positive remarks about the team's hospitality and dedication to ensuring a pleasant stay for all guests.
Wi-Fi
Guests at Sotetsu Fresa Inn Kamakura-Ofuna Higashiguchi generally found the WiFi service to be satisfactory with many reporting smooth and stable connections that met their expectations. However, some noted that the WiFi password was not prominently indicated in the room, necessitating a trip to the front desk. Although a few guests mentioned that the free WiFi could be slow at times, the overall convenience was enhanced by added amenities such as USB charging ports and charger rentals.
3 Star
Sotetsu Fresa Inn Kamakura-Ofuna Higashiguchi is a solid choice for travelers seeking a reliable and budget-friendly accommodation. Guests consistently highlight its excellent value for money, describing it as worth the price and a great deal. The hotel's amenities, although basic, are well-equipped and meet the essential needs of a standard business hotel. Despite the smaller rooms and minimal facilities typical of a three-star rating, the cleanliness and service stand out.
Visitors appreciate the convenient location and the hotel's reasonable pricing, making it a straightforward choice for business travelers. The property feels safe and secure, adding to its appeal. While some minor inconveniences, like the size of the trash can and the lack of a shuttle service to nearby parking, are noted, these do not overshadow the positive aspects.
Overall, Sotetsu Fresa Inn Kamakura-Ofuna Higashiguchi delivers good value for its cost, making it a recommended option for those seeking a clean, affordable and convenient place to stay.
Accessible
Sotetsu Fresa Inn Kamakura-Ofuna Higashiguchi stands out for its exceptional accessibility, particularly for guests with disabilities. The hotel's prime location near Ofuna Station makes it a convenient hub for transportation, allowing easy access to both Kamakura and Enoshima via the monorail. The proximity to the train station is frequently highlighted as a major advantage, aiding in hassle-free travel and making it easy to find places to eat and shop within the adjacent Lumine shopping center. The convenience extends to an array of nearby amenities such as convenience stores, a microwave and well-stocked vending machines.
The hotel's barrier-free access is a notable feature, especially for guests with mobility issues or those carrying large suitcases, as there are no steps to navigate. Parking facilities further enhance the accessibility for those driving. Despite some guests mentioning difficulties in locating the hotel, the overall accessibility is praised thanks to clear directions from the station.
In terms of facilities, the hotel provides well-stocked amenities and options like ice-making machines, adding to the convenience of a stay. Efficient services like machine-operated check-in and check-out processes add to the ease of staying here. Guests have also appreciated the quiet surroundings and the option to leave luggage, which is particularly beneficial for those planning extended stays. The presence of multiple bathrooms in the accommodation makes it more comfortable for group stays.
In summary, Sotetsu Fresa Inn Kamakura-Ofuna Higashiguchi offers a highly accessible and convenient stay, particularly lauded for its proximity to the train station, barrier-free facilities and abundance of nearby amenities.
No, Sotetsu Fresa Inn Kamakura-Ofuna Higashiguchi doesn't have any pool.
No, a spa isn't available at Sotetsu Fresa Inn Kamakura-Ofuna Higashiguchi.
No, Sotetsu Fresa Inn Kamakura-Ofuna Higashiguchi doesn't allow dogs.
No, parking facilities aren't available at Sotetsu Fresa Inn Kamakura-Ofuna Higashiguchi.
No, Sotetsu Fresa Inn Kamakura-Ofuna Higashiguchi doesn't have a gym.