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Summary of reviewsPremium Hotel 777 has garnered mainly positive feedback with some areas noted for improvement. The hotel's location is a standout feature, boasting close proximity to Tashkent Airport, making it highly convenient for travelers needing quick access. This advantage is complemented by the peaceful residential setting, although access to public transport and immediate amenities is limited.
Guests generally praised the breakfast, describing it as delicious and varied with items such as scrambled eggs, porridge, fruits and sweets garnering positive attention. The hotel’s efforts to accommodate early departures with packed snacks or freshly prepared pancakes were also appreciated. Despite these positives, some felt the breakfast portion sizes could be larger and noted organizational quirks that could be refined.
Room experiences at Premium Hotel 777 are mostly positive, appreciating spacious, cozy and well-equipped rooms with amenities like Smart TVs, Wi-Fi and air conditioning. The furniture is functional and new, contributing to overall comfort. However, some found issues with bathroom cleanliness and upkeep, such as unclean fixtures and inconsistent labeling of products.
Cleanliness is a mix of commendations and criticisms. Many guests were satisfied with the clean rooms and fresh renovations, but issues like hair on bedding, stained linens and dirty conditions in certain areas were also reported, suggesting a need for improved housekeeping standards.
The staff received a mix of positive and negative reviews. Generally, guests found the staff friendly, helpful and attentive with courteous administrators assisting with various needs. However, some experienced issues with night staff communication and receptionists' handling of stained sheet charges, indicating areas for improvement in customer service and support.
The beds received mixed feedback. While some found them comfortable, others criticized the mattresses for being too hard and the cleanliness of the bedsheets. Additionally, the provided blankets were sometimes found inadequate for warmth.
In summary, Premium Hotel 777 offers a convenient and generally pleasant stay, particularly noted for its proximity to the airport and welcoming staff. While the breakfast and room comfort receive positive remarks, attention to cleanliness and customer service consistency could further enhance the guest experience.
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