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Summary of reviewsThe Oriental Crystal Hotel in Kajang offers a strategic location that is highly praised by both business and leisure travelers. Guests appreciate its proximity to dining options and local attractions. The nearby MRT station ensures easy access to public transportation, despite a minor distance from the train station. The hotel's serene and clean surroundings provide an ideal setting for visitors wanting to explore or attend local events.
Guests find the rooms spacious, clean, and well-maintained, with large, comfortable beds contributing to a restful atmosphere. The hotel's staff are frequently commended for their friendliness and attentiveness, contributing positively to the overall experience. While there are occasional mentions of delays at the front desk due to understaffing, the staff's responsive nature and willingness to fulfill requests are notable.
The breakfast offerings receive mixed reviews, with guests appreciating the standard selections but noting room for improvement in food variety and temperature maintenance. However, the hotel’s proximity to local restaurants provides ample alternative dining options. Cleanliness throughout the hotel generally receives positive feedback, although some areas, such as the bathrooms and swimming pool, have been occasionally criticized for not meeting expected standards.
Complimentary parking is a benefit for guests, with many finding it convenient. However, the basement parking could use improvements in lighting and signage to enhance the guest experience. Overall, the Oriental Crystal Hotel is regarded as a comfortable and pleasant choice, with its advantageous location, friendly staff, and well-maintained rooms making it a solid option for visitors to Kajang.
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