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Summary of reviewsThe Holiday Inn Express - Kaiserslautern by IHG, receives commendable reviews for various aspects of their offerings with a strong emphasis on positive feedback. The strategic location of the hotel is highlighted as a key advantage, being close to the highway while maintaining a quiet environment. This makes it particularly suitable for travelers on the move and business visitors, especially those with appointments nearby or at the Ramstein Airbase. The convenience of free and abundant parking further enhances its appeal.
Guests frequently praise the breakfast service, noting the extensive and varied buffet that caters to diverse tastes, including gluten-free options. The modern and clean breakfast area, along with the friendly and attentive staff, contributes to a satisfying start to the day. Though there are minor suggestions for improvement, such as more variety and stronger coffee, the overall sentiment remains positive.
While the hotel lacks a full restaurant, the lobby bar provides a cozy spot for relaxation, offering good wine and surprisingly decent food, even late into the night. However, those seeking more extensive dining options might need to look beyond the hotel's offerings.
The rooms are consistently described as very clean, modern and comfortable. Guests appreciate the contemporary furnishings, comfortable beds and modern bathrooms. The spaciousness and practical design of the rooms make them suitable for both short and extended stays, despite some occasional noise issues in certain areas. The high cleanliness standards across the hotel, from rooms to common areas, are frequently lauded.
The staff at the Holiday Inn Express - Kaiserslautern garner high praise for their exceptional hospitality. They are often described as very friendly, helpful and accommodating, contributing significantly to a positive guest experience. The professionalism and readiness to resolve issues promptly enhance the overall satisfaction of guests.
The free WiFi service is noted as reliable, allowing guests to stream content without interruptions. However, only one device can be registered for WLAN. The hotel's parking facilities are generally appreciated for their convenience and security, even though there are some mentions of high fees for the underground parking option.
The hotel is also noted for being family-friendly with spacious and clean family rooms. Features like the pancake machine add a playful touch that delights children. Despite occasional noise-related management issues, the overall experience for families is positive with the hotel exceeding expectations in most cases.
The comfortable beds are frequently mentioned as a highlight, contributing to restful stays. Overall, the Holiday Inn Express - Kaiserslautern offers excellent value for money, making it a reliable choice for travelers seeking a clean, modern and comfortable stay with efficient amenities and exceptional service. Show more
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Family Friendly Hotel
This hotel offers connecting rooms and kids' menus. It is conveniently located near Kaiserslautern attractions.
Dog Friendly Hotel
This hotel is pet-friendly and provides food and water bowls. Pets of any size are allowed in designated rooms for an additional fee of €25 per pet, per night.
Hotel with Parking
This Holiday Inn Express offers parking and is well-located. It also features a bar and city views.
Accessible Hotel
This hotel offers wheelchair-accessible facilities, including accessible parking with designated spaces and curb cuts. It features an elevator, a 24-hour front desk, and rooms equipped with air conditioning and wheelchair accessible rooms are available on request.
3-Star Hotel
This hotel features a bar and city views. It is located 3.1 km from Museum Pfalzgalerie Kaiserslautern. It offers convenient amenities, including a restaurant, bar, free Wi-Fi, air conditioning, and family rooms.
Business Hotel
Room Types
Standard Double RoomFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.
Standard Room with Two Single BedsProviding free toiletries, this twin room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned twin room provides a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit offers 2 beds.
Double Room with Sofa BedProviding free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit offers 2 beds.
Single RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.
Standard RoomFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a seating area as well as city views.
Standard Double Room - Pet FriendlyOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.
Standard Double Room with Sofa Bed - Pet FriendlyOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.
Standard Double Room with Walk In ShowerOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.
Standard Double Room with Sofa Bed and Mini FridgeOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit offers 2 beds.
Standard Twin Room with Mini FridgeOffering free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin room offers a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.
Guest Reviews
8.5
Very Good
Location
Holiday Inn Express - Kaiserslautern by IHG, is highly praised for its strategic location, making it an ideal choice for travelers. The hotel is conveniently close to the highway, providing excellent accessibility for those on the move. Despite its proximity to the highway, the location is remarkably quiet, adding to the comfort of the stay.
Situated in a quiet industrial area, the hotel is just minutes away from significant spots such as a cinema center, a fitness complex and public transportation links. It is also well-positioned for access to Ramstein Airbase, which is beneficial for visitors tied to the base.
For those driving, the hotel's location near the Autobahn offers hassle-free travel and it's only a ten-minute drive to the city center, ensuring that urban conveniences are within easy reach. However, for guests who prefer walking, the distance to the city center might be a bit cumbersome, approximately a 40-minute walk.
While the surrounding industrial area might not be the most charming or offer extensive dining options, the hotel's location is particularly suitable for short stopovers and business travelers with appointments nearby. Parking spaces are conveniently free and abundant and the overall cleanliness and amenities receive positive feedback.
In summary, the Holiday Inn Express - Kaiserslautern is optimally positioned for those traveling by car or those with business at the nearby airbase or industrial area, ensuring a quiet and accessible stay despite being slightly removed from the city's heart.
Breakfast
The breakfast at Holiday Inn Express - Kaiserslautern by IHG, consistently receives high praise from its guests. Visitors appreciate the extensive and varied breakfast buffet, describing it as very good, delicious and even sensational. The selection is rich and plentiful with an emphasis on a wide array of options including scrambled eggs, pancakes and a pancake machine that adds a delightful touch. The breakfast area is modern and clean and the staff are noted for being friendly, helpful and attentive.
Despite some mentions of a more modest or minimalist spread, the overwhelming sentiment is positive with guests frequently highlighting the ample choices and the excellent quality of the food. The breakfast offers something for everyone, including gluten-free options and is frequently restocked to ensure availability until the end of service. The option for breakfast to-go is another appreciated feature.
Some feedback suggests room for improvement, especially with a desire for more variety, stronger coffee and additional options such as vegan fare. Nonetheless, the overall consensus is that the breakfast at this hotel is a standout feature, contributing to a very successful stay for most guests. Whether enjoying a simple slice of cheese and sausage or indulging in a more elaborate buffet, guests leave well-fed and satisfied.
Dinner
Guests of the Holiday Inn Express - Kaiserslautern by IHG report that the hotel features a nice bar in the lobby that opens in the evening, providing a pleasant spot to unwind. Patrons enjoyed good wine and found the bar to be a comfortable venue for relaxing before heading to their rooms at night. Additionally, the bar offers surprisingly good food, served even late into the night, which is a valued convenience.
However, there are some mentions that the hotel does not have a full restaurant and the evening dining options are somewhat limited, often consisting of microwaved frozen food or grilled items. For an engaging touch, the hotel includes a pancake machine for fresh pancakes, though this detail pertains more to breakfast offerings. Overall, the bar service garnered positive feedback, but guests seeking a more extensive dinner menu might need to look beyond the hotel's offerings.
Rooms
At the Holiday Inn Express in Kaiserslautern, guests can expect a modern and inviting atmosphere with rooms that consistently receive positive feedback. Many reviews highlight the cleanliness of the rooms, noting them as very clean or spotlessly clean, creating a welcoming environment upon arrival. The hotel features modern decor with several mentions of the stylish and contemporary furnishings which contribute to a pleasant stay. Guests frequently appreciate the comfortable beds and modern bathrooms, contributing to an overall cozy experience.
The spaciousness of the rooms is another commonly noted attribute with guests finding plenty of space to relax. This is complemented by practical and functional designs, making the rooms suitable for both short and longer stays. Soundproofing appears to be effective in many rooms, ensuring a quiet and relaxing atmosphere, although there were some comments about noise in certain areas.
Well-equipped and functional, the rooms are designed to meet guests' needs with a variety of amenities. There is emphasis on the newness and up-to-date features of the facilities, which contribute to a modern ambiance. However, a few reviews mentioned the lack of a fridge and some issues with noise from ventilation or lights.
Though some guests found the rooms on the smaller side, the overall impression is that the room size is sufficient for a comfortable stay. The hotel’s excellent cleanliness standards and the modern feel of the rooms tend to leave a lasting, positive impression on visitors.
When it comes to breakfast, opinions are mixed. While some guests appreciated the well-stocked breakfast buffet and the ample variety it provided, others felt that certain staples such as scrambled eggs were missing. Despite this, many found the breakfast to be satisfactory.
In summary, the Holiday Inn Express situated near the Kaiserslautern highway offers pleasant, clean and contemporary rooms that are well-suited for both short and extended stays. The combination of modern amenities, comfortable furnishings and a generally peaceful environment makes it a reliable choice for travelers.
Beds
The beds at the Holiday Inn Express - Kaiserslautern by IHG, receive high praise from guests for their comfort and quality. Reviewers frequently mention the beds as being very comfortable with wide, cozy and large mattresses that provide an excellent sleeping experience. The bedding is also appreciated for its quality, including nice sheets and suitable options even for adults. Despite some minor issues such as the occasional small bed or less-than-optimal mattress, the general consensus highlights the exceptionally comfortable beds and pillows, making for a restful stay.
Cleanliness
'Holiday Inn Express - Kaiserslautern by IHG' is frequently praised for its cleanliness. The reviews consistently highlight the very clean rooms, comfortable beds and overall sanitary environment. Guests appreciate the modern and fresh atmosphere of the rooms, noting that the building appears to be a new construction. The bathrooms are also often commended for their cleanliness.
Numerous reviews particularly emphasize the excellent hygiene standards maintained throughout the hotel, including the front desk and lobby. The rooms are described as spacious, modernly furnished and beautifully clean, providing a comfortable and pleasant stay for visitors.
While there are a few isolated mentions of issues such as noise from the ventilation system and occasional lapses in room cleaning, most guests have found the overall cleanliness to be top-notch. Despite some minor setbacks, the general consensus is that 'Holiday Inn Express - Kaiserslautern' maintains high standards of cleanliness and comfort, creating a welcoming and pristine environment for its guests.
The helpful and accommodating staff further enhance the positive experience, making for a satisfying stay that aligns well with the clean and modern ambiance of the hotel.
Staff
The staff at the Holiday Inn Express - Kaiserslautern by IHG, receive high praise from guests for their exceptional hospitality. Across numerous reviews, the team is frequently described as very friendly, helpful and accommodating. Guests highlight the consistently supportive and welcoming nature of the staff, including prompt attention to needs and a readiness to go above and beyond.
Receptionists, such as Erik, stand out for their professionalism and knowledge, contributing to a smooth check-in and check-out process. The friendly reception staff and bartenders have left a notable impression, often engaging voluntarily and providing personalized drink recommendations. There are instances where staff members quickly resolved issues, showing a strong commitment to customer service.
All members of the team, from those at the breakfast buffet to those handling maintenance, are regarded as being extremely courteous and professional. The 24-hour reception is a particular highlight, ensuring that assistance is always available. Despite a few minor hiccups, the overall experience with the hotel's staff is overwhelmingly positive, contributing significantly to guests' enjoyment of their stay.
Wi-Fi
Guests at the Holiday Inn Express - Kaiserslautern by IHG, consistently report no issues with the WiFi, allowing them to stream their favorite series without interruption. The hotel's technology includes SmartMirror and TV sets that support AppleTV, making it easy for guests to stream content directly from their phones. However, it's worth noting that only one device can be registered for WLAN.
The breakfast experience is frequently praised for its diversity and quality. Descriptions range from being delicious to very good with an extensive buffet that has something for everyone. Guests highlight particular features of the breakfast service, such as the modern breakfast area and the availability of breakfast to go. Overall, the breakfast at this hotel is well-regarded with many guests enjoying a great start to their day.
Parking
The parking situation at the Holiday Inn Express - Kaiserslautern by IHG, offers both advantages and some drawbacks according to guest reviews. Many appreciated the ample and secure parking options available with ample, well-marked spaces being frequently mentioned. The convenience of nearby free parking also added value, making it easy for guests to find a spot without hassle.
However, several reviews pointed out the presence of paid parking at the hotel's premises with some guests noting that the fees were notably high. This includes an underground parking facility that, while secure, comes with an additional cost. For those choosing the paid option, a fee of around 5 euros per day is commonly referenced and some guests were caught off guard by this extra charge, as it was not clearly noted beforehand.
Overall, the parking offerings are varied with plenty of free options nearby that many guests found preferable to the hotel's paid alternatives. Despite the charges, the convenience and security of the available parking options were recurring positive aspects in the reviews.
Family
The Holiday Inn Express in Kaiserslautern, an IHG Hotel, is noted for its accommodation and family-friendly amenities. The hotel offers a range of large, modern family rooms and suites that have been repeatedly praised for their size and cleanliness, making it an ideal spot for family stays. The family rooms are described as quiet, which is perfect for families looking for a peaceful stay.
One of the stand-out features for children is the pancake machine, which has been a hit amongst the younger guests, adding a fun and delightful aspect to their stay. Families have appreciated the spacious and contemporary design of the rooms, which comfortably meet all family needs during their visit.
However, there have been instances where noise complaints led to unpleasant encounters with the hotel management. In one case, a family was asked to vacate the hotel due to noise complaints. Despite these occasional management issues, many families found the hotel to exceed their expectations overall. For longer stays, guests feel that additional wardrobe space could enhance the experience further.
3 Star
The Holiday Inn Express - Kaiserslautern by IHG, meets the standards expected of a good three-star establishment. Guests have highlighted the hotel as being part of a well-rated chain, offering fairly typical rooms with basic amenities. The facilities include a large parking area, which adds to the convenience for travelers.
One of the standout aspects for many visitors is the hotel's excellent value for money. Terms like great value, good for the price, cost-effective and fair price for a clean, modern hotel frequently appear in the reviews. This indicates a strong appreciation for what the hotel offers relative to its cost.
Sound insulation is noted to be excellent, ensuring a peaceful stay despite any potential external noise. The absence of room service and the presence of typical issues seen in three-star hotels are acknowledged, yet these points do not seem to detract significantly from the overall positive guest feedback.
Business
Holiday Inn Express - Kaiserslautern by IHG, is highly recommended for business travelers due to its perfect accommodation and business-friendly amenities. Rooms offer great value for money and all facilities meet acceptable standards, making it an ideal choice for short trips or one-night stopovers. Guests appreciate its convenient location, especially those with nearby business appointments. Reviews consistently highlight the hotel's suitability for business stays, guaranteeing a quiet and pleasant experience. Furthermore, guests frequently rebook when conducting business in the area, indicating a consistent level of satisfaction with their stays.
No, Holiday Inn Express - Kaiserslautern by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express - Kaiserslautern by IHG.
Yes, Holiday Inn Express - Kaiserslautern by IHG welcomes dogs.
Yes, parking facilities are available at Holiday Inn Express - Kaiserslautern by IHG.
No, Holiday Inn Express - Kaiserslautern by IHG doesn't have a gym.