Kassari Puhkekeskus

Kaina 58.78797800, 22.83135500 , Kassari Küla, Käina Vald (Show on Map)
8.8
Excellent


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1 room2 guests 1 room, 2 guests
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Summary of reviewsKassari Puhkekeskus is celebrated for its idyllic location on an island, providing visitors with easy access to both cultural and natural attractions. Nestled close to the sea, its peaceful surroundings offer a serene escape, ideal for relaxation. Guests commend its picturesque setting, proximity to quiet, clean beaches with warm water and its convenient closeness to essential amenities like shops, adding to its appeal despite the slightly higher costs associated with a remote locale.

Breakfast at Kassari Puhkekeskus generally receives high praise for being delicious, rich and varied with options like morning porridge and fresh smoked fish. While some guests noted occasional issues with food replenishment and availability, the breakfast experience, characterized by a beautiful view, is largely deemed satisfying.

Dinner experiences at Kassari Puhkekeskus are mixed. While the on-site restaurant is lauded for certain dishes like lamb and a tasty lunch menu, challenges such as limited operating hours, sold-out main courses and service synchronization issues are noted. Despite these inconsistencies, the interaction with the chef and the politeness of the young staff contribute positively to the dining experience.

The rooms at Kassari Puhkekeskus are appreciated for their spaciousness, cleanliness and modern amenities, including air conditioning, kitchenettes and balconies. While there are occasional mentions of minor housekeeping lapses, the overall standard of upkeep and comfort is highly regarded. These features make the accommodations suitable for families and longer stays.

Cleanliness and well-maintained facilities are standout features with the hotel noted for its high standards of hygiene. Guests often describe the environment as clean and cozy, despite a few minor cleanliness issues in less visible areas.

The staff at Kassari Puhkekeskus receive largely positive feedback for their friendliness, politeness and helpful service. Specific praise is given to individuals like Kristiina for their support and accessibility. However, there are occasional reports of slow service and unprofessional behavior, particularly during check-out.

Family-friendly amenities, including spacious rooms, a playroom for children and available cribs, make Kassari Puhkekeskus particularly suitable for family vacations. Guests frequently express satisfaction with family-centric activities and the overall comfortable environment for spending quality time together.

Overall, Kassari Puhkekeskus is a well-regarded destination, offering a combination of serene natural beauty, comfortable accommodations and attentive service, making it an appealing choice for travelers seeking relaxation and quality time with family.
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Family Friendly Hotel

Small Hotel

Room Types
Twin Room Double or twin room with a kitchenette or a balcony. Please note that an extra bed cannot be added in this room type.

Apartment Bright apartment with a kitchenette and a bathroom with bath or shower. Please note that up to 4 extra beds can be added in this room type.

Family Room The family room offers a dining area, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. Meals can be prepared in the well-fitted kitchenette, which features a stovetop, a refrigerator, kitchenware and a microwave. The spacious family room features air conditioning, a minibar, a tea and coffee maker, a seating area, as well as a flat-screen TV with cable channels. The unit has 4 beds.

Guest Reviews
8.8
Excellent
Location
Kassari Puhkekeskus is situated in an enviable location, offering guests easy access to both cultural and natural attractions. Nestled close to the sea, this peaceful retreat boasts a picturesque setting on the island. Its quiet surroundings provide a serene escape from the hustle and bustle, making it an ideal spot for relaxation. Guests appreciate the convenience of being near essential amenities, such as a shop, while also having the opportunity to explore the beautiful natural landscape and nearby sightseeing spots. The hotel's proximity to quiet beaches with clean, warm water adds to its charm, offering a perfect combination of tranquility and accessibility. Despite its slightly higher cost, likely due to its remote location, Kassari Puhkekeskus consistently garners praise for its excellent positioning and serene environment.

Breakfast
Breakfast at Kassari Puhkekeskus generally receives positive feedback with many guests praising it as good, delicious and rich. A selection of diverse options is often highlighted, including morning porridge, fresh smoked fish and the overall variety available. Some reviews even compare the quality favorably to that of foreign 4-star hotels. Guests enjoy the clean and extensive breakfast offerings, noting the presence of interesting and original choices.

However, some reviews indicate room for improvement. Issues such as slow replenishment of food items, limited selection at times and the absence of fresh local produce were noted by several guests. Specific complaints included empty trays, lack of napkins and staff being in a rush. Despite these occasional drawbacks, the overall consensus leans towards a satisfying and hearty breakfast experience with a beautiful view, making it a noteworthy part of the stay at Kassari Puhkekeskus.

Dinner
Kassari Puhkekeskus offers a mixed dining experience according to guest reviews. The on-site restaurant has received praise for some of its dishes, such as lamb and local beer with an interesting and tasty lunch menu that includes original options. Guests have also appreciated the well-equipped kitchenette available in some rooms, which provides flexibility for meal preparation.

However, several guests faced challenges with the restaurant’s availability and service. The restaurant's operating hours left some expecting more flexibility, particularly for late-night diners, as well as occasional closures that led visitors to seek alternative dining options nearby. Issues like sold-out main courses and synchronization problems between appetizers and main courses further contributed to the mixed feedback.

The quality of the meals also varied with some finding the food not up to expectations given the price, while others were disappointed by the limited variety, expecting more local produce, especially during the summer season. Despite these inconsistencies, the opportunity to interact with the chef was noted as a positive experience for some. The staff, though young, received commendations for their service, contributing to the overall dining experience at Kassari Puhkekeskus.

Rooms
Kassari Puhkekeskus offers a selection of appealing rooms praised for their aesthetic appeal and comfort. Guests consistently appreciate the spaciousness of the rooms, which are considered large enough to accommodate families comfortably. The interiors are well-maintained, modern and equipped with necessary amenities such as air conditioning, kitchenettes and balconies.

The rooms are highlighted for their cleanliness and tidiness, although a few isolated instances indicate occasional lapses in housekeeping, like dirty walls or leftover trash. Nonetheless, the overall consensus reflects a high standard of upkeep and well-maintained environments.

Comfort is a significant aspect with many reviews citing the rooms as cozy, comfortable and well-furnished with quality interiors. The presence of kitchenettes, complete with appliances like fridges and microwaves, is particularly valued, enhancing the sense of convenience and suitability for longer stays.

Overall, the rooms at Kassari Puhkekeskus receive favorable feedback for their size, comfort and modern amenities, making them a good choice for travelers seeking a pleasant and accommodating stay.

Cleanliness
Kassari Puhkekeskus stands out for its impressive cleanliness and well-maintained facilities. Multiple reviews highlight that both the rooms and the entire hotel are kept impeccably clean and tidy. Guests appreciate spacious accommodations with many noting that the rooms are large enough to comfortably accommodate families. The overall atmosphere is described as clean and cozy, contributing to a pleasant stay. While there are occasional mentions of minor issues like spider webs and dirt in less visible areas, the general consensus is that Kassari Puhkekeskus maintains high standards of hygiene. This simple yet efficient accommodation center ensures a clean, polite and comfortable environment for its guests.

Staff
Guests of Kassari Puhkekeskus frequently praise the hotel for its excellent breakfast and superb service. Many reviews highlight the staff as being extremely friendly, polite and always ready to help. Interactions with the staff, including the administrators and those handling breakfast, are often described as pleasant and helpful experiences. Kristiina, a customer service representative from hiiumaale.ee, is specifically mentioned for being easily accessible and supportive over the phone.

Despite the many positive remarks, a few guests mention less favorable experiences, including slow service and unprofessional behavior during check-out. Some guests reported having to wait a long time for assistance with one staff member noted for being particularly ungracious.

Overall, Kassari Puhkekeskus is lauded for its hospitality and pleasant atmosphere with the majority of guests finding the service staff friendly and accommodating. However, there are occasional lapses in service efficiency and professionalism mentioned in the reviews.

Family
Kassari Puhkekeskus is well-suited for family holidays, offering a comfortable size for families to enjoy their stay. The hotel provides amenities such as a playroom for children and ensures a crib is available when needed, making it ideal for families with young children. Guests often remark on having a pleasant vacation with their families, highlighting opportunities like playing basketball together. The rooms are spacious, adding to the comfort and suitability for family travel. Overall, Kassari Puhkekeskus has received positive feedback for being a perfect place to relax and enjoy quality time with loved ones.


No, Kassari Puhkekeskus doesn't have any pool.

No, a spa isn't available at Kassari Puhkekeskus.

No, Kassari Puhkekeskus doesn't allow dogs.

No, parking facilities aren't available at Kassari Puhkekeskus.

No, Kassari Puhkekeskus doesn't have a gym.

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