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Summary of reviewsThe Royal Kona Resort enjoys a fantastic location in downtown Kona, right on the ocean, which consistently receives praise from guests for its convenience and scenic beauty. Visitors benefit from stunning ocean views, easy access to a wide array of restaurants, shops and entertainment options and beautifully maintained grounds. This prime positioning allows guests to fully immerse themselves in the local charm and vibrancy without traveling far.
Breakfast at the resort offers delicious food with beautiful ocean views. Guests cherish moments like watching dolphins while dining. However, some have noted the limited offerings and slow service, hoping for more variety and efficiency. Dinner experiences fare better, highlighted by excellent oceanfront settings and dishes. Don’s Mai Tai Bar is a favorite for its ambiance and sunset views. Although there are a few criticisms about limited selections and early closing times, the overall sentiment remains positive.
Rooms at the Royal Kona Resort are spacious, comfortable and often come with breathtaking ocean views and private balconies. Cleanliness and tropical vibes in recently renovated rooms add to the comfort, although the older infrastructure shows in some areas with outdated decor and maintenance issues. Some guests faced noise disruptions due to thin walls and neighboring activities and a few reported cleanliness issues in communal areas.
The staff at Royal Kona Resort are generally well-regarded for their friendliness, helpfulness and courteousness with many specific employees receiving commendations for exceptional service. However, occasional inconsistencies in behavior, especially in the restaurant, have been noted.
The resort’s wifi offerings are somewhat mixed with some guests appreciating the free internet in common areas and others frustrated by its absence in rooms and occasional instability. The spa, in contrast, is generally well-received for its cleanliness, relaxing atmosphere and friendly staff, even though it sometimes feels overpriced to some guests.
The gym is generally seen as lacking, described as small with inadequate equipment and inconvenient hours, but those who enjoy working out appreciate its sea views. The pool area, while beautiful and offering stunning ocean views, faces issues with cleanliness and overcrowding during peak times. The beach experience near the resort is highlighted by a small private lagoon perfect for snorkeling, even though the main beach area can be rocky and occasionally under renovation, complemented by nearby public beaches boosting the overall beachside experience.
In summary, the Royal Kona Resort delivers a strong blend of comfort, excellent location, stunning views and generally good dining, despite having a few areas that could benefit from modernization and improvements. Show more
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Resort near The Beach
Royal Kona Resort is located in Kailua-Kona and offers oceanfront views. It provides easy access to the beach and nearby attractions.
Resort with Spa
Royal Kona Resort features The Lotus Center spa, which offers a range of treatments including traditional Hawaiian Lomi Lomi massages, facials, and body treatments in an oceanfront setting. They also provide yoga and chiropractic care.
Resort with Swimming Pool
The Royal Kona Resort boasts an oceanfront pool with a swim-up bar. The pool area offers stunning views of the Kona coastline and is a popular spot for sunset cocktails.
Panoramic View Pool Outdoor Pool
Resort with Free Wi-Fi
This resort offers free Wi-Fi, making it easy for guests to stay connected. The reliable internet service is available in all rooms and public areas.
Accessible Resort
Royal Kona Resort ensures wide-ranging wheelchair accessibility across its premises, including parking, public washrooms, concierge, business center, and restaurant. It features accessible rooms with roll-in showers and accessible bathrooms, along with pool access ramps and hoists, and assistive listening devices.
Resort with Gym
The Royal Kona Resort has an on-site fitness center, providing guests with a convenient way to exercise during their stay. It also offers a private beach area, a saltwater lagoon, and an outdoor swimming pool for relaxation and recreation.
Resort for Yoga
While specific yoga offerings are not detailed, the resort's beachfront location and amenities can support personal wellness practices and relaxation.
3-Star Resort
Facing the Pacific Ocean on Kailua Bay, this resort boasts a private beach area and a saltwater lagoon, ideal for snorkeling. Rooms include a TV, refrigerator, and coffee machine. Customer reviews highlight the great location and lagoon, with many guests feeling at home upon arrival. It also features a spa, pool, and on-site dining.
Resort with Outdoor Pool
Offers an oceanfront setting with a large outdoor pool area, providing guests with stunning views while they relax and swim. Its central location also allows easy access to other Kona attractions.
Beachfront Resort
Resort near Nightlife Spots
Resort with Tennis Courts
Resort with Panoramic View Pool
Room Types
Lagoon Tower Renovation Rate Ocean View RoomThe quadruple room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer.
Standard Room, 1 KingThis air-conditioned triple room has a tea and coffee maker, a safe deposit box as well as a balcony. The unit has 1 bed.
Lagoon Tower Renovation Rate Oceanfront RoomThe quadruple room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer.
Lagoon Tower Renovation Rate Partial Ocean View RoomThe quadruple room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer.
Lagoon Tower Renovation Rate Standard RoomThe quadruple room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. The quadruple room provides a wardrobe, a safe deposit box and a balcony.
Standard Room, 2 DoublesThis air-conditioned quadruple room has a tea and coffee maker, a safe deposit box as well as a balcony. The unit has 2 beds.
Partial Ocean View Room, 1 KingThis air-conditioned triple room features a tea and coffee maker, a safe deposit box as well as a balcony. The unit offers 1 bed.
Corner King OceanfrontThe unit offers 1 bed.
Partial Ocean View Room, 2 DoublesThis quadruple room is air-conditioned and features a tea and coffee maker, a safe deposit box as well as a balcony. The unit offers 2 beds.
Oceanfront Room, 2 DoublesThe quadruple room provides air conditioning, a tea and coffee maker, a safe deposit box, as well as a balcony. The unit offers 2 beds.
Ocean View Room, 2 DoublesThis quadruple room is air-conditioned and has a tea and coffee maker, a safe deposit box as well as a balcony. The unit has 2 beds.
Ocean View Room, 1 KingThe triple room provides air conditioning, a tea and coffee maker, a safe deposit box along with a balcony. The unit offers 1 bed.
Oceanfront Room, 1 KingThe triple room features air conditioning, a tea and coffee maker, a safe deposit box along with a balcony. The unit has 1 bed.
About Royal Kona Resort
License: TA-130-995-4048-01
Guest Reviews
7.6
Good
Location
Nestled in the heart of Kona, the Royal Kona Resort boasts an enviable location that guests have consistently praised for its convenience and scenic beauty. Situated right on the ocean, the resort offers stunning views of the Pacific with many rooms providing direct vistas of the waves crashing onto the shore. Its central position in Kailua-Kona places it within easy walking distance to a myriad of restaurants, shops and entertainment options, making it an ideal base for exploring the local attractions.
The proximity to Alii Drive means that guests are just steps away from enjoying the bustling nightlife, local eateries and unique shopping experiences. The ease of access to downtown Kona allows visitors to immerse themselves in the charm of the area without needing to travel far. Additionally, the beautifully maintained grounds and well-appointed rooms with ocean views enhance the overall experience, making it a picturesque and practical choice for travelers.
In essence, the Royal Kona Resort's location is celebrated for its perfect blend of convenience, accessibility and breathtaking waterfront views, serving as a prime spot for those looking to fully experience the vibrancy and natural beauty of Kona.
Breakfast
The breakfast experience at the Royal Kona Resort seems to have left a mixed impression on its guests. On the positive side, many guests enjoyed the breakfast offerings, frequently praising the good food quality and the stunning ocean views. Highlights include memorable moments like watching dolphins while dining, which adds a unique and serene aspect to the meal. Guests appreciated certain dishes such as Acai bowls, toast and fruit bowls, as well as the delicious room coffee.
However, several guests noted significant shortcomings. The breakfast options are limited with only an à la carte menu available and no buffet, which was especially disappointing for those who expected more variety. Service issues were a recurrent theme with several reviewers mentioning slow service and inattentive staff, leading to long waiting times to order and be served. The perceived high cost of the breakfast did not seem justified for many, given the limited selection and service quality. Additionally, some guests found the breakfast area staff needing further training and the overall dining experience lacking in attentiveness.
While the location and views are commendable, there is a clear call for improved service efficiency and a wider range of breakfast options to better meet guest expectations.
Dinner
The dining experience at Royal Kona Resort generally receives positive feedback, especially for its incredible views and delicious food. The resort's main restaurant offers a beautiful oceanfront setting, where guests have enjoyed excellent meals, particularly praising the fish sandwich and overall quality of dinner. Don's Mai Tai Bar stands out for its great ambiance, fantastic sunset views and delicious mai tais, although the seating and wait times can be a bit frustrating.
Guests appreciated the variety offered, describing the bar and grill as providing good, reasonably priced meals. The convenience of the onsite dining options is a highlight with some guests even noting that the restaurant's dishes are better than some other local eateries. The facility's beautiful Luau dinner and show also received praise for both the experience and location.
However, there are some areas for improvement. Limited food selections, frequent understaffing and early closing times of restaurants and bars were common points of criticism. Some diners found the food to be overpriced or of inconsistent quality. Despite these drawbacks, the overall sentiment towards dining at Royal Kona Resort leans positively, largely due to the spectacular views and generally satisfactory meal experiences.
Rooms
The Royal Kona Resort receives consistent praise for its spacious and comfortable rooms, many of which feature breathtaking ocean views and private balconies. Cleanliness is a notable strength with several reviews highlighting well-serviced and tidy accommodations. Recently renovated rooms with modern amenities and tropical vibes are particularly appreciated, providing a crisp and enjoyable experience for guests.
However, the resort's older infrastructure is evident with numerous mentions of outdated decor, worn-out furniture and needing upgrades throughout various rooms and facilities. Common issues include thin walls that allow noise penetration, malfunctioning sliding doors, dated fixtures and less-than-ideal bathroom conditions. Some rooms have reported problems like mold, musty odors and the occasional insect intrusion.
While some guests enjoyed beautiful balconies and scenic views, others experienced disruptions from neighboring noise and lack of privacy due to the connected balconies. The air conditioning and lighting solutions also draw mixed reviews with some units being overly noisy or ineffective. Moreover, specific rooms facing less pleasant vistas, such as parking lots or kitchen roofs, received less favorable feedback.
In summary, the Royal Kona Resort offers a mixed bag of experiences. The spacious, clean and comfortable rooms, particularly the renovated ones with stunning ocean views, provide a satisfactory stay. However, the evident need for modernization and attention to noise issues might affect the overall experience for some visitors.
Beds
When it comes to the bedding at the Royal Kona Resort, guest opinions are highly varied. On the positive side, several guests found the beds to be comfortable or even super comfortable with many appreciating the quality of the pillows, describing them as comfortable or excellent. Some specifically highlighted the beds as being very comfortable or comfy.
However, there were also numerous criticisms regarding the beds. A common complaint was about the size; many guests felt that the double beds were too small for two people with some even referring to them as more like single beds. The mattresses were another point of contention with various reports describing them as too soft, too hard, old or uncomfortable. A few mentioned specific issues such as mattresses needing replacement or being bouncy.
Additionally, the bedding itself was often highlighted as needing improvement with mentions of thin blankets, sparse bedding and rough linens. Some guests also noted discomfort arising from beds being very low to the ground or the configuration of the room not matching their expectations.
Overall, while some guests had a restful experience, a notable number felt that the beds at the Royal Kona Resort could benefit from upgrades in both size and condition to ensure a more universally comfortable stay.
Cleanliness
The Royal Kona Resort offers a mixed experience regarding cleanliness based on guest reviews. Many visitors highlighted the cleanliness of their rooms, describing them as very clean, tidy and well-serviced and some commended the rooms for being spacious, comfortable and equipped with good beds. Several mentioned the cleaning staff was good and housekeeping was top-notch, contributing to the positive impression of the room cleanliness.
However, the resort's communal areas received consistent criticism with multiple mentions of dirty pool areas, communal spaces not well-cleaned and hallways needing more frequent vacuuming. Guests frequently noted that bathrooms needed updates and better maintenance with some describing mold, mildew and other unsanitary conditions. Additionally, cleanliness issues included dirty carpets, spiderwebs, stained sheets and bathtubs not draining properly.
Guests also commented that the overall property appeared old and outdated, which might have contributed to the perceived cleanliness issues. Some reviews pointed out musty and mildew smells in the rooms and the presence of bugs and cockroaches. Despite these negatives, various guests reflected positively on the resort's traditional Hawaiian ambiance and enjoyed scenic views, suggesting that the experience can be quite enjoyable if cleanliness concerns are addressed.
Staff
The Royal Kona Resort staff garners many positive comments from guests with frequent praise for their friendliness, helpfulness and courteousness. Visitors commend the front desk, concierge, bartenders and housekeeping for being accommodating and supportive. Several reviews highlight the exceptional service provided by specific staff members like Ann, Hannah, Rose, David, Ebby, Rene and Rita. The overall impression is that the staff often goes above and beyond to ensure guests have a pleasant experience. However, there are mentions of inconsistency with some guests encountering rude or indifferent behavior from certain staff members, particularly in the restaurant and by some attendants. Despite these occasional downsides, the general sentiment leans positively towards the efficiency and warmth of the staff, contributing significantly to the hotel's welcoming atmosphere.
Wi-Fi
The wifi service at Royal Kona Resort has garnered mixed reviews from guests. While some highlighted the availability of wifi in common areas, others noted its absence in the rooms, which was a point of frustration. Complimentary wifi with decent speeds is offered and some guests appreciated that it was accessible all around the resort and did not require a password. However, concerns about security due to the lack of a password were expressed.
Guests mentioned the provided free internet, including both standard and premium options. Nevertheless, the wifi reliability was questioned with reports of it being spotty, weak and slow at times. A minor inconvenience noted was the tendency for the internet connection to drop intermittently. Despite this, some guests found the overall wifi service satisfactory, if not exceptional. The reviews suggest a need for improvement, particularly in providing a more secure and stable connection.
Spa
The Royal Kona Resort's spa receives generally favorable remarks from guests. Many found it to be an ideal addition to their holiday, mentioning that the spa was clean and exactly what was needed for a relaxing getaway. The inclusion of the spa in package deals appeared to enhance the overall value with several guests appreciating the good pricing. The spa accommodations were highly praised, noted for being amazing and essential for an enjoyable stay. Additionally, the small private lagoon for snorkeling added a unique touch, allowing guests to combine relaxation with a bit of adventure. Friendly staff at the spa contributed to an overall excellent experience, even though some noted the requirement of a credit card for confirming appointments. While there were occasional mentions of the spa being overpriced, the majority of reviews leaned towards positive sentiments, highlighting its significant role in enhancing the resort experience.
Gym
The Royal Kona Resort offers a mixed experience when it comes to its gym facilities. Some guests appreciated the gym's accommodating staff and the opportunity for good workouts, noting that the new gym was great, had a nice location with sea views and allowed for exercise outside. However, several reviewers pointed out significant drawbacks. The fitness center was often described as small and lacking in equipment with only a few weights and benches available and only one working treadmill. Issues with broken equipment, no available towels or water stations and restricted hours added to the inconveniences. Additionally, the cleanliness of the gym was a concern for some and access before 8 am was reportedly not allowed. Overall, while there were some positive features, guests seeking a comprehensive fitness experience might find the gym facilities at Royal Kona Resort to be limited.
Pool
The Royal Kona Resort boasts a pool with an exceptional ocean view, offering a refreshing experience that many guests found to be a highlight of their stay. The saltwater lagoon added variety, providing a unique touch to the pool amenities. Visitors appreciated the convenience of beachfront access and the provision of pool and beach towels. While the grounds and overall setting were described as beautiful with the opportunity to see dolphins and whales, there were frequent mentions of the pool's small size. This resulted in crowded conditions and a shortage of poolside chairs.
On the downside, several reviews noted maintenance issues, including murkiness and a lack of cleanliness at times. Additionally, some felt the pool area was dated and in need of sun shading and more seating options. Despite these drawbacks, the pool received praise for its enjoyment and scenic view with some highlighting the beautifully kept and large pool area suitable for relaxation. However, potential guests should be aware of its limited space and the early closure at sunset.
Beach
The beach near the Royal Kona Resort offers guests a delightful experience with various highlights and a few caveats. The resort boasts a close proximity to the water and its prime location right on the beach grants easy access to the beautiful oceanfront. Guests particularly appreciate the small private lagoon for snorkeling, even though it's sometimes under renovation. This secluded spot adds a peaceful atmosphere and instills an authentic island feel.
The beachfront is complemented by very nice beach chairs, offering a relaxing spot to enjoy the stunning sea views. The tidal lagoon is frequently mentioned as a nice perk, providing a safe setting for swimming and snorkeling. However, it’s worth noting that the lagoon area can sometimes be rocky and dangerous and on occasion, the freshwater shower might be out of order.
While some guests mention the absence of an extensive sandy beach and highlight the rocky areas, others point out the closeness to nearby public beaches that can easily be visited. Despite the lack of a proper beach at the hotel itself, nearby beaches make up for it, providing additional swimming options.
In summary, while Royal Kona Resort may not offer a typical sandy beach directly on its property, its accessible location, serene lagoon and proximity to other beaches make it a lovely choice for guests seeking a beachside retreat.
Tennis
The Royal Kona Resort offers a well-regarded tennis court that guests frequently use and appreciate. Visitors often mention the convenience of the court's location, noting its proximity as a significant advantage. The setup of the tennis facilities is described positively with several guests expressing their enjoyment of the tennis courts. Although specific details about tennis are not always highlighted in reviews, the overall sentiment is that the tennis amenities contribute positively to the resort experience. The scenic surroundings further enhance the appeal of playing tennis at this location, making it a delightful addition to any stay.
Nightlife
The Royal Kona Resort boasts a convenient location that offers easy access to Kona's vibrant nightlife. Guests appreciate the proximity to numerous bars, pubs and live music venues, making it an ideal spot for those looking to enjoy the local entertainment scene. The resort is situated close to Kona's main nightlife area, where a festive atmosphere with events every night can be enjoyed. Many guests have particularly enjoyed the experience at Don's Mai Tai Bar and live performances by Henry Kapono.
Although the nightlife scene is a significant draw, it does come with some drawbacks. Noise from nearby clubs, bars and street traffic can be quite disruptive with reports of loud music playing until the early hours of the morning. Some guests have mentioned that the music from local bars and restaurants can be disturbingly loud, affecting the overall tranquility of their stay. Additionally, the hotel's own bar and restaurant closing early, sometimes even by 8:30 PM, left some guests wishing for later dining and drinking options within the resort itself.
Despite these noise concerns, the resort remains popular for its fantastic sunset views of the ocean and its proximity to the best places to go out at night. The lively nightlife, while noisy at times, offers a range of activities and entertainment that many guests find enjoyable and worth the stay.
3 Star
Royal Kona Resort stands as a three-star establishment that once prided itself as a four-star gem. With time, the property has shown signs of aging with some areas visibly needing renovations and updates. Guests have noted chipped paint and worn-out constructions, suggesting that the hotel has seen better days.
However, despite its dated appearance, many find it to be a clean, quiet and affordable option, making it a decent place for the price, particularly in Hawaii. The resort is often praised for its professional, polite and helpful staff, which many believe is a significant factor in maintaining its three-star rating.
Some guests mention that the price point feels a bit steep for a three-star resort with some rooms not meeting the cleanliness standards expected at such rates. Yet, the overall experience with the staff and the peaceful seafront views from the balcony somewhat compensate for these downsides.
In summary, Royal Kona Resort offers a balanced price-performance ratio. Although it may not exhibit the luxury of a higher-starred establishment, it remains a viable choice for travelers looking for value in a picturesque location.
Accessible
Royal Kona Resort offers a fairly accessible experience for guests with disabilities. It's excellently located, providing easy access to beaches, shopping areas and a diverse selection of restaurants. Guests appreciate the convenience of a nearby store, the smooth check-in process and rooms equipped with accessible bathrooms and wheelchair access.
The hotel maintains a high standard of cleanliness, ensuring that both the rooms and the overall facility are always clean. However, some areas require renovation. The hotel staff is generally helpful, although there were mentions of partly unfriendly interactions.
Despite being functional and clean, some issues remain, like limited handicapped parking and only having one elevator in operation. Also, the room balconies share dividers with neighboring rooms, which might intrude on privacy. Parking accessibility is good, although it comes with an extra charge.
Outdoor Pool
The outdoor pool areas at the Royal Kona Resort offer a range of amenities and beautiful views, making it a delightful spot for guests. The pool itself is of a good size and provides truly spectacular sunset views over the ocean, creating a picturesque and relaxing atmosphere. Additionally, there is a lagoon next to the pool that guests find to be a wonderful treat, enhancing the overall swimming experience.
Guests appreciate the natural setting with the pool nestled next to a lagoon and bordered by natural rock formations. The poolside restaurant ensures your dining experience comes with ocean views, adding to the resort's appeal. The accessibility of the pool is a plus, being at a good distance from the hotel, which facilitates easy use.
While some guests mention that the pool area felt small and highlighted that shaded spots come at a cost, the overall reception of the pool is positive. The presence of an outdoor lanai with tables and chairs, as well as morning yoga sessions, adds to the ambiance and relaxation. For those looking to enjoy a swim, the resort provides a nice pool with both natural features and modern conveniences.
Yoga
The Royal Kona Resort offers a serene and invigorating yoga experience with classes available free of charge. Guests particularly appreciated the morning yoga sessions featuring breathtaking views of the Pacific Ocean. Many described the yoga classes as excellent, noting the serene atmosphere created by the oceanfront location. However, a few guests expressed that they would have preferred better communication about the availability and schedule of the yoga activities. While the content of the yoga sessions received high praise, some feedback indicated a desire for more supportive and friendly interactions with the staff involved. Overall, the yoga offerings at Royal Kona Resort are a well-received highlight, providing a tranquil start to the day amidst stunning natural scenery.
Beachfront
Nestled right on the ocean, the Royal Kona Resort boasts an unparalleled beachfront location that captivates with its breathtaking oceanfront views. Guests frequently praise the rooms with balconies that overlook the vast, beautiful sea, offering hours of serene enjoyment as they listen to the sound of waves crashing against the rocks. The resort's seaside placement ensures that whether lounging by the nice oceanfront pool or dining at the pool-side restaurant overlooking the bay, scenic views are always part of the experience.
Despite some minor detractors about ocean access and certain room conditions, the proximity to the water remains a standout feature. The lagoon nearby offers a charming spot for wading and observing fish, adding to the peaceful and secluded ambiance that many guests appreciate. The integration of the hotel with its surroundings further enhances its appeal, making it a perfect spot to watch dolphins over breakfast or simply take in the wonderful views right from the ocean shore.
The resort is conveniently located close to various activities and nightlife, making it an ideal base for exploring the area. The combination of its amazing beachfront location, outstanding scenic views and easy access to the oceanfront make Royal Kona Resort a favored destination for those looking to immerse themselves in the beauty of the sea without sacrificing comfort or convenience.
Yes, Royal Kona Resort has pool(s) that belong to one or more of the following categories: Panoramic View Pool, Outdoor Pool.
Yes, a spa is available at Royal Kona Resort.
No, Royal Kona Resort doesn't allow dogs.
No, parking facilities aren't available at Royal Kona Resort.