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Summary of reviewsMaui Beach Hotel is celebrated for its prime location in central Kahului, offering convenient proximity to the airport and key attractions like the Road to Hana and Haleakala. Situated near various shops and restaurants, including Whole Foods and local shopping malls, the hotel features scenic ocean views and a waterside location, making it an ideal base for exploring Maui while enjoying natural beauty.
Breakfast at the hotel has received mixed reviews. While many guests commend the quality and taste of the food, some were disappointed by the lack of inclusivity of breakfast with their stay and the limited options available. The on-site restaurant garners positive feedback for its breakfast offerings, yet its limited operating hours and some critiques of the dinner buffet indicate areas for improvement.
The rooms at Maui Beach Hotel present varying levels of satisfaction. They are praised for cleanliness and comfort, but many guests mention that they feel cramped and outdated with particular issues such as musty smells, old furniture and noise. The bathrooms often need updates and the lack of amenities like microwaves and balconies is noted.
Cleanliness across the hotel sees mixed reviews as well. While many guests appreciate the tidy rooms and well-kept common areas, issues such as the presence of cockroaches, dirty carpets and mold detract from the overall experience. Despite these concerns, the housekeeping staff receives positive remarks for their efforts.
The staff at the hotel are mostly described as friendly, helpful and accommodating. The majority of feedback highlights the exceptional service provided by the front desk and other team members. However, there are occasional mentions of inconsistent service quality and moments of rudeness.
The hotel's Wi-Fi, which requires an additional fee, along with parking charges, has been a point of contention for some guests due to its instability and varying quality.
The pool area receives varied feedback. Guests appreciate its aesthetics and pleasant surroundings, despite some describing it as small, unheated and occasionally closed during their visit.
Families find the hotel suitable, thanks to the spacious lawn area and beachside activities, further enhanced by the hotel's convenient location for quick trips to shopping malls.
While guest experiences with the beds vary with some finding them comfortable and others reporting old, sagging mattresses, the overall impression of the accommodation aligns more with budget-friendly expectations than luxury.
Although it is often categorized as a three-star venue, reviews suggest it might lean closer to a budget-friendly motel experience, particularly due to the need for several updates and improvement in amenities.
The hotel's beachfront location remains one of its strongest attributes. Guests enjoy direct access to a private beach, complete with hammocks and loungers, in a well-maintained green area. The serene, picturesque setting and easy access to the beach enhance the appeal of a stay at Maui Beach Hotel.
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