Hotel des Mille Collines is a great option for those visiting Kigali with many guests describing its location as "perfect" or "fantastic". The breakfast is a highlight for many with a "comprehensive" buffet that includes both local and continental cuisines. The dining experience at the hotel is mixed, but the staff and restaurant have garnered praise from guests. The rooms are generally clean and tidy, but some areas could use an upgrade. The staff at Hotel des Mille Collines consistently exceed guests' expectations with their excellent hospitality, customer service and professionalism. The hotel's wifi connectivity has mixed reviews, but it seems to be improving. The pool is a standout feature of the hotel with many guests describing it as serene and beautiful. Business travelers can also benefit from the hotel's convenient location and smooth airport transfer service. Overall, Hotel des Mille Collines offers a pleasant ambiance, clean premises and friendly staff, making it a great option for travelers.
The Ubumwe Grande Hotel in Kigali is a highly recommended hotel for travelers looking for a comfortable and modern stay with exceptional service. The hotel's location is perfect for city exploration, shopping and relaxation with stunning city views from the rooms and rooftop pool. The breakfast is diverse and well-presented with interesting African embellishments and the staff is outstanding, super-friendly and carefully attentive to guests' needs. The rooms are spacious, clean and modern with amazing views of the city hills and the hotel's dedication to cleanliness is exceptional. While there were some instances of dishonesty from some staff, guests were pleased with the polite and respectful service provided by the hotel staff. Overall, the Ubumwe Grande Hotel is a unique and comfortable place to stay with a focus on cleanliness, modernity and exceptional service.
Heaven Boutique Hotel is a unique and charming gem located in an upper-class and safe neighbourhood within walking distance of Kigali's city centre. The hotel offers a peaceful and comfortable stay with lovely boutique rooms that boast balconies and exceptional amenities. The breakfast buffet is amazing with a wide variety of options including freshly made omelets and pancakes, an assortment of breads, fruits, homemade jams and gluten-free options. The restaurant is a standout highlight among guests with delicious food for breakfast, lunch and dinner. The staff is top-notch with guests praising their friendliness, efficiency and professionalism. The hotel's gym is great with excellent facilities and the pool area is frequently described as beautiful, clean and lovely. Overall, guests find the hotel quiet, comfortable and clean with exceptional service. If you're ever in Kigali and looking for a nice boutique hotel, Heaven Boutique Hotel should definitely be at the top of your list.
Onomo Hotel Kigali is highly regarded for its outstanding location, nestled on a quiet hill with breathtaking views of the cityscape. Conveniently close to the airport and city attractions, the hotel is a popular choice for travelers seeking both accessibility and a serene retreat. The modern amenities, including a beautiful pool and spacious, clean rooms, further enhance the guest experience, providing a vibrant yet peaceful atmosphere.
Guests frequently commend the exceptional service provided by the staff, particularly highlighting the efforts of individuals like Frank, Egide, and Freedom. The staff's professionalism and warmth contribute significantly to the hotel's reputation for remarkable service and value for money. Cleanliness is a standout feature at Onomo Hotel Kigali, with both public areas and rooms receiving praise for their neatness and arrangement, creating a perfect environment for relaxation.
The culinary offerings at Onomo Hotel Kigali are another highlight. Guests enjoy a delightful and satisfying breakfast experience, appreciating the extensive variety of fresh fruits, pastries, and hot options. Dinner, too, receives high praise for its delicious menu and the friendly, professional staff, making it a recommended choice for diners.
The guestrooms are noted for their modern design and comfort, with clean, nicely decorated spaces that ensure a comfortable stay. While some reviews mention room size variations, the practical layout and air conditioning are well-appreciated. The pool area, although small, is loved for its stunning aesthetics and panoramic views, adding to the hotel's charm.
In summary, Onomo Hotel Kigali stands out for its prime location, exceptional service, modern amenities, and satisfying dining options, providing guests with an enjoyable and comfortable stay in Kigali.