5-Star HotelSummary of reviews related to the '5 Star' categoryConstantino Hotel e Eventos has received mixed feedback regarding its five-star rating from guests. Many guests expressed disappointment, feeling that the hotel doesn't meet the expectations tied to a five-star label. Several reviewers suggested that the hotel aligns more closely with a three-star experience with comments highlighting the need for upgrades and pointing out areas where the hotel falls short of five-star standards, such as the quality of the towels, the rooms and the breakfast.
Nevertheless, the hotel does have its strengths. Guests have praised its excellent facilities and the beautiful lobby, which convey a sense of traditional luxury. The staff also received commendations for their attentiveness and service, contributing positively to the overall guest experience. Despite the criticism about the five-star rating, many found the hotel to be clean, bright and upscale, highlighting its visual appeal and maintenance.
Though the consensus leans towards the notion that Constantino Hotel e Eventos does not quite meet the five-star benchmark, it still offers a traditional and comfortable stay with good service and well-maintained facilities.
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