Hotel Santa Cruz Juchitan
Juchitan de Zaragoza
16.43665400,
-95.03267700
,
Carretera Transistmica Km.818 8a. Sección.
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Summary of reviewsHotel Santa Cruz Juchitan is often praised for its prime location, offering easy access to key points like the bus terminal and the popular restaurant La Tequita, making it a convenient stop for travelers. Guests appreciate the hotel's pet-friendly policy and commend the friendly staff, contributing positively to the overall accessibility of the location. Despite some issues like room odor and maintenance concerns, the hotel provides favorable facilities, including a pool which adds to the appeal of staying here.
The breakfast options at the hotel are generally well-received, with guests enjoying the buffet-style layout and the quality of the Mexican à la carte breakfast. The restaurant menu is appreciated for its variety and affordability. Nonetheless, certain aspects such as slow service and limited buffet variety could be improved, with some guests noting that breakfast begins later than desired for those with early schedules.
Guests find the rooms spacious and clean, offering comfort and a restful experience due to comfortable beds. However, there are consistent mentions of the need for maintenance and updates, especially concerning amenities such as towels and sheets, and addressing issues like musty smells and noise from the buffet breakfast area. Steps towards enhancing maintenance and minimizing noise disturbances could significantly improve the overall guest experience.
Cleanliness is a strong point for Hotel Santa Cruz Juchitan, with clean rooms contributing notably to guest comfort. However, reviews suggest areas needing attention in maintaining bathroom fixtures and providing toiletries consistently. Improving cleanliness and maintenance can help align the hotel's appearance with guest expectations.
The staff at the hotel generally receive positive feedback for their friendliness and helpfulness, contributing to a pleasant stay. While many guests have had commendable interactions with the staff, there are instances where concerns about attentiveness and professionalism were noted, especially at the front desk. Addressing these issues through training and motivation could enhance service quality and reinforce a more positive guest experience.
Overall, Hotel Santa Cruz Juchitan offers a practical choice for travelers seeking convenience, comfort, and affordability, with potential for improvement in certain key areas.
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The breakfast options at the hotel are generally well-received, with guests enjoying the buffet-style layout and the quality of the Mexican à la carte breakfast. The restaurant menu is appreciated for its variety and affordability. Nonetheless, certain aspects such as slow service and limited buffet variety could be improved, with some guests noting that breakfast begins later than desired for those with early schedules.
Guests find the rooms spacious and clean, offering comfort and a restful experience due to comfortable beds. However, there are consistent mentions of the need for maintenance and updates, especially concerning amenities such as towels and sheets, and addressing issues like musty smells and noise from the buffet breakfast area. Steps towards enhancing maintenance and minimizing noise disturbances could significantly improve the overall guest experience.
Cleanliness is a strong point for Hotel Santa Cruz Juchitan, with clean rooms contributing notably to guest comfort. However, reviews suggest areas needing attention in maintaining bathroom fixtures and providing toiletries consistently. Improving cleanliness and maintenance can help align the hotel's appearance with guest expectations.
The staff at the hotel generally receive positive feedback for their friendliness and helpfulness, contributing to a pleasant stay. While many guests have had commendable interactions with the staff, there are instances where concerns about attentiveness and professionalism were noted, especially at the front desk. Addressing these issues through training and motivation could enhance service quality and reinforce a more positive guest experience.
Overall, Hotel Santa Cruz Juchitan offers a practical choice for travelers seeking convenience, comfort, and affordability, with potential for improvement in certain key areas.
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Parking
Small Hotel
4-Star Hotel
Guest Reviews
Hotel Santa Cruz Juchitan enjoys a prime location that receives frequent praise from guests. Its proximity to the bus terminal and the renowned restaurant La Tequita makes it a desirable spot for those traveling through the area. Situated along the International Highway, the hotel is straightforward to locate and excellent for travelers needing a convenient overnight stay. While some reviews note its position on a busy street, the overall consensus is that the location serves well for short stays or a quick layover. Guests also appreciate the kindness of the staff and the pet-friendly policy, complementing the accessible location. Though certain reviews mention issues with room odor and some maintenance concerns, others highlight the facilities and pool as positive aspects of their stay. Despite mixed opinions, the hotel remains a practical choice for travelers seeking convenience.
The breakfast experience at Hotel Santa Cruz Juchitan offers a mix of positive remarks, highlighting some noteworthy aspects. Guests appreciated the good breakfast options available, with a buffet-style layout providing a variety of items to start the day. The Mexican à la carte breakfast also received praise for its unexpectedly excellent quality, alongside a restaurant menu that boasts a wide range of delicious foods at very reasonable prices. However, there are some areas that require improvement. Some guests found the breakfast service to be slow and noted that the buffet lacked variety. Additionally, there were occasional instances where food was served cold. Another point to consider for travelers is that breakfast service begins at 7:30 AM, which might be too late for those with early schedules. Overall, while there are positive dining options at the hotel, a few aspects could benefit from refinement.
Hotel Santa Cruz Juchitan offers guests spacious rooms that are appreciated for their generous size, providing a sense of comfort and openness. Many visitors have noted the cleanliness of the rooms, describing them as clean and tidy, which contributes to a comfortable stay. The beds are generally comfortable, allowing for a restful night.
However, there are consistent mentions of the rooms being neglected, with some needing maintenance and updates in terms of amenities. Reports of musty smells, poor quality towels, and worn-out sheets indicate areas that could benefit from improvement. Guests have also pointed out issues such as the absence of hot water and noise from the buffet breakfast, particularly for rooms situated below the kitchen area. These aspects could detract from the overall experience for those seeking a more serene and uninterrupted rest.
Overall, while the hotel provides spacious and practical accommodations, enhancements in maintenance and amenities, as well as addressing issues related to noise and general upkeep, could significantly elevate the guest experience.
Hotel Santa Cruz Juchitan offers clean and comfortable rooms for its guests, with several reviews highlighting the cleanliness of the facilities. Despite some guests expressing concerns about various maintenance issues, such as stained sheets and poorly maintained bathrooms, many have praised the overall cleanliness of the hotel. The hotel's clean rooms stand out as a positive aspect, contributing to guest comfort during their stay. However, there are areas for improvement, particularly in maintaining bathroom fixtures and addressing inconsistencies in providing toiletries. While the hotel presents a good appearance in photos, enhancing the cleanliness and maintenance could further align reality with guest expectations.
Hotel Santa Cruz Juchitan receives mixed reviews regarding its staff, with numerous guests noting the friendliness and kindness of the employees. Many visitors highlight the staff's responsiveness and usefulness during their stay, offering commendable service and attention in several instances. Despite these positive remarks, there are also notable criticisms. Some guests feel the staff can be inattentive, slow, or even rude, particularly at the front desk. Concerns about lack of professionalism and the need for further training and motivation are mentioned by some. Despite these fluctuations, the overall impression suggests a team with potential, striving towards delivering a better guest experience.
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Location
Breakfast
Rooms
However, there are consistent mentions of the rooms being neglected, with some needing maintenance and updates in terms of amenities. Reports of musty smells, poor quality towels, and worn-out sheets indicate areas that could benefit from improvement. Guests have also pointed out issues such as the absence of hot water and noise from the buffet breakfast, particularly for rooms situated below the kitchen area. These aspects could detract from the overall experience for those seeking a more serene and uninterrupted rest.
Overall, while the hotel provides spacious and practical accommodations, enhancements in maintenance and amenities, as well as addressing issues related to noise and general upkeep, could significantly elevate the guest experience.
Cleanliness
Staff
No, Hotel Santa Cruz Juchitan doesn't have any pool.
No, a spa isn't available at Hotel Santa Cruz Juchitan.
Yes, Hotel Santa Cruz Juchitan welcomes dogs.
Yes, parking facilities are available at Hotel Santa Cruz Juchitan.
No, Hotel Santa Cruz Juchitan doesn't have a gym.
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