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Summary of reviewsEmotions by Hodelpa - Juan Dolio is lauded for its prime beachfront location near Santo Domingo, offering stunning views, clean facilities and a relaxing atmosphere. Its proximity to local stores and various in-house amenities complement the experience with the warm and attentive service from staff further enhancing guest satisfaction.
Breakfast is a standout feature, praised for its extensive and varied options, including local dishes. Guests particularly enjoy the excellent service from breakfast staff. While there are minor complaints about variety and quality, the overall feedback is highly positive. Dinner experiences, especially in the à la carte and specialty restaurants, are often delightful, though some guests note repetitive menus and issues with the reservation process.
Guest rooms receive mixed reviews; many appreciate their spaciousness and cleanliness, especially in the adults-only and ocean view areas. However, issues with maintenance, readiness and amenities are frequently reported. The cleanliness of both rooms and common areas is consistently praised, contributing to a welcoming environment despite occasional minor issues.
The staff are frequently commended for their professionalism and friendliness with numerous mentions of outstanding service from various team members across the resort. This high level of attention to detail significantly elevates the overall guest experience.
WiFi service receives mixed feedback with some guests finding it reliable while others encounter connectivity issues. Pool areas are well-maintained and appreciated for their cleanliness and relaxing atmosphere, though minor maintenance issues are noted.
The beach is described as clean and beautiful, offering a tranquil and enjoyable setting despite occasional seaweed and vendor interruptions. Family-friendly amenities and activities make the hotel a favorable option for families with positive mentions of children's pools, daycare services and family-oriented entertainment.
Parking presents challenges with guests finding it far from the hotel and occasionally inconvenient. Despite this and some mixed reviews on bed comfort, Emotions by Hodelpa - Juan Dolio remains a recommended destination for its superb location, excellent service and overall positive guest experiences. Show more
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Hotel near The Beach
Located on the white sands of Juan Dolio Beach, this all-inclusive resort features multiple restaurants, bars, and pools. It provides direct access to water activities and stunning views of the Caribbean Sea.
Family Friendly Hotel
This all-inclusive beachfront resort is specifically designed for families with toddlers and teens. It features a free kids' club, playground, supervised childcare, and complimentary cribs. Teen-focused amenities include a climbing wall, batting cage, tennis courts, multiple outdoor swimming pools, a beach club, and various water sports.
Hotel with Swimming Pool
This hotel is well-regarded for its outdoor pool area, which includes multiple pools suitable for families with young children. The pools are open until 10 PM, allowing for extended relaxation.
Outdoor Pool
Hotel with Free Wi-Fi
This all-inclusive resort offers free Wi-Fi throughout the property, including guest rooms and common areas. It also features meeting room internet access, making it suitable for both leisure and business travelers needing reliable connectivity. The hotel provides a private beach area, multiple pools, and a spa center.
Business Hotel
Emotions by Hodelpa is an all-inclusive property that provides convenience for business travelers. It features a full-service spa, a private beach, complimentary wireless internet access, and concierge services.
Hotel with Parking
Emotions by Hodelpa - Juan Dolio offers free parking. It also includes amenities such as a swimming pool, beach access, multiple restaurants, and daily activities.
Accessible Hotel
This hotel provides accessible parking for guests and is recognized as an accessible accommodation option in Juan Dolio.
Hotel with Gym
This hotel features a well-equipped fitness center with a wide range of cardio machines, workout equipment, and heavier weights, including treadmills, punching bags, and elliptical trainers. It offers a fulfilling fitness session for guests.
4-Star Hotel
This all-inclusive resort is ideal for families, couples, and friends, boasting 7 restaurants, 3 bars, and a spa. It features multiple outdoor swimming pools, water activities, and a kids club. The resort also provides amenities like free Wi-Fi, a gym, and live entertainment.
Hotel with Outdoor Pool
Emotions by Hodelpa offers a variety of outdoor swimming options with multiple outdoor pools, including a children's pool, a beachfront pool, and an adults-only pool, catering to different preferences.
Hotel with All Inclusive Packages
Beachfront Hotel
Hotel Taking Steps Towards Sustainability
Hotel with Spa
Romantic Hotel
Hotel with Tennis Courts
Room Types
Superior RoomThe spacious double room offers air conditioning, a minibar, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 3 beds.
Deluxe Family Room The spacious double room offers air conditioning, a minibar, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds.
Superior King Room - Adults OnlyThe spacious double room provides air conditioning, a minibar, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds.
Essentia GardenThe spacious double room features air conditioning, a minibar, a terrace with garden views as well as a private bathroom boasting a shower. The unit has 3 beds.
Essentia Swim OutThe pool with a view is the standout feature of this double room. The spacious double room features air conditioning, a minibar, a terrace with pool views as well as a private bathroom boasting a shower. The unit has 1 bed.
Swim OutThe pool with a view is a top feature of this twin room. The spacious twin room features air conditioning, a minibar, a terrace with pool views as well as a private bathroom boasting a shower. The unit has 2 beds.
Essentia Ocean ViewThe spacious double room offers air conditioning, a minibar, a terrace with sea views as well as a private bathroom featuring a shower. The unit offers 3 beds.
Guest Reviews
7.3
Good
Location
Emotions by Hodelpa - Juan Dolio boasts a prime location that has garnered much appreciation from its guests. The hotel's proximity to Santo Domingo, just under an hour away, makes it a convenient retreat for those traveling from the city. Its beachfront location offers stunning views and beautiful sunsets, adding to the overall tranquility of the stay. Guests consistently commend the well-kept facilities and the comfort they provide.
While some visitors noted that access to the hotel could be confusing due to construction and outdated directions on Google Maps, the overall sentiment towards the hotel's location remains highly positive. The grounds are clean and relaxing with well-maintained amenities enhancing the experience.
The hotel's setting allows for easy walking access to local stores and guests also appreciated the convenient proximity of various facilities within the hotel itself. The staff's warm and attentive service further elevates the guest experience. With a good mix of comfort, excellent hospitality and a superb location, Emotions by Hodelpa - Juan Dolio stands out as a favorable option for travelers seeking a peaceful yet accessible getaway near Santo Domingo.
Breakfast
Emotions by Hodelpa - Juan Dolio is highly praised for its breakfast offerings. Many guests describe the breakfast as excellent, very good and fantastic, underscoring the positive dining experiences at the hotel. The breakfast buffet stands out with its extensive and varied options, which include local Dominican dishes, much to the delight of visitors.
Guests frequently comment on the great selection and the variety of choices available, noting that the breakfast was the best meal of the day. Specific mentions of the lovely and wonderful breakfast options highlight the consistently positive impressions left by the morning meal. The service provided during breakfast is also commended with staff members like Jonathan and Edie receiving special accolades for their attentiveness and hospitality.
However, there are a few remarks regarding a lack of variety and specific issues such as watery juices and an unusual taste in the coffee. Despite these minor criticisms, the overall sentiment remains largely positive with many guests expressing their enjoyment of the breakfast and the excellent food quality.
In summary, while there are some areas for improvement, the breakfast experience at Emotions by Hodelpa - Juan Dolio generally receives high marks from guests, particularly for its extensive variety and excellent service.
Dinner
Dinner at 'Emotions by Hodelpa - Juan Dolio' receives a mixed bag of reviews, but there's a notable emphasis on positive experiences. Guests often highlight the themed dinner nights and the excellent service, particularly at the à la carte and specialty restaurants. Many were delighted by the dinner options, describing them as varied and delicious. The Italian and beach restaurants frequently receive praise for their exceptional food. Despite this, some guests note the lack of variety, repetitive menu and occasional issues with food quality at the buffet. The reservation process for the à la carte restaurants also appears to be problematic for some. Overall, while some areas need improvement, numerous guests find the dining experiences, especially at dinner, to be quite enjoyable and worthwhile.
Rooms
Guest reviews of 'Emotions by Hodelpa - Juan Dolio' present a mix of positive aspects and areas for improvement regarding the hotel rooms. Many guests appreciated the spacious and very clean rooms, noting that they were comfortable and well-maintained. The comfortable beds were also a highlight in several reviews with some guests specifically loving the excellent rooms in the adults-only area and those with ocean views.
However, there were several complaints about the maintenance and condition of the rooms. Issues such as non-functional air conditioning, broken fridges and bad smells from the bathroom were frequently mentioned. Some guests experienced rooms that were not ready upon arrival and there were instances of rooms being occupied or dirty when guests checked in.
Moreover, some rooms were reported to be poorly soundproofed with old and deteriorated furniture and cleanliness issues such as musty smells and insect presence. Problems with room amenities like missing towels, non-working phones and saltwater in the shower were also noted.
Overall, while 'Emotions by Hodelpa - Juan Dolio' provides spacious and comfortable rooms that many guests found satisfactory, there are significant concerns about maintenance, housekeeping and room readiness that need attention to improve the overall guest experience.
Beds
In diving into the guest reviews of Emotions by Hodelpa in Juan Dolio, it's clear that opinions about the beds are mixed. On the upside, many guests have praised the beds for their comfort, noting that the beds were very comfortable and provided good rest. Some reviewers specifically mentioned the excellent comfort of the king-sized beds and large beds, highlighting that these provided a pleasant sleeping experience.
However, not all feedback was positive. Several reviewers found issues with the bedding and pillows. Complaints about the pillows being very hard and high were frequent with some describing them as horrible and causing discomfort. Additionally, there were mentions of stained bed sheets and bedding with one guest noting that the pillows were disgustingly dirty. Issues were generally addressed by management, but these instances did leave a less favorable impression.
In terms of functionality, some guests faced inconveniences such as beds rolling due to wheels that wouldn't lock and noisy bed frames. Moreover, a few guests experienced allergy issues and discomfort from the beds. Requests for specific bed types weren't always honored, leading to dissatisfaction when guests received a room arrangement different from what they booked.
Overall, while many found the beds at Emotions by Hodelpa to be comfortable and conducive to a good night’s rest, there were several instances where standard cleanliness and specific bedding preferences were not met.
Cleanliness
The reviews for 'Emotions by Hodelpa - Juan Dolio' highlight the exceptional emphasis on cleanliness throughout the property. Guests frequently mentioned that the rooms and common areas were spotless with rooms described as very clean, hygienic and comfortable. Facilities such as pools and beachfront areas were noted for their cleanliness and well-maintained conditions. Additionally, the green facility added to the overall appeal of the pristine environment.
Many guests appreciated the hotel's clean and well-kept structures and even more, the common areas were consistently reported as impeccably clean. The staff's dedication to cleanliness extended to all areas, contributing to an overall sense of comfort and satisfaction among guests.
Despite minor issues, such as occasional reports of flies in the buffet area and isolated instances of dirty water and unpleasant odors, these did not detract significantly from the general consensus on the hotel's cleanliness. The positive feedback about the cleanliness of the accommodations and facilities, coupled with the friendly and helpful staff, paints a picture of a welcoming and well-maintained hotel.
Staff
'Emotions by Hodelpa - Juan Dolio' has garnered high praise from guests particularly for its exceptional staff. Numerous reviewers have highlighted the attentiveness, professionalism and friendliness of the employees, who consistently go above and beyond to ensure a memorable stay. From the warm welcome at check-in to the diligent housekeeping and the engaging entertainment team, the majority of interactions with the hotel personnel are marked by kindness and efficiency.
Special mentions are given to individuals such as Pedro and Vicente from the bar area and Maria from the Milwaukee beer bar, for their outstanding service. The beach and pool areas receive commendations, not just for their beauty but also for the quality service provided by staff members like Roberto and Rafelin. The dining experience is also enhanced by the courteous restaurant staff, including the attentive services of sommeliers Francisco and Roberto.
The overall atmosphere is described as warm and comfortable with numerous guests appreciating the high level of attention to detail and courteous treatment from all employees. While there are a few comments about occasional lapses in service, particularly at the reception, these are significantly outnumbered by positive feedback.
Vacationers can expect top-notch service across various areas of the resort, whether it be enjoying the food and drinks, relaxing by the beach or making use of the facilities. The staff's professionalism, as well as their willingness to ensure a pleasant experience, stands out as a key element that contributes to making 'Emotions by Hodelpa - Juan Dolio' a recommended destination.
Wi-Fi
The WiFi service at 'Emotions by Hodelpa - Juan Dolio' has received mixed feedback from guests. Some visitors were pleasantly surprised by the quality of the WiFi during their stay and appreciated the convenient application for services, describing the service as very good and reliable throughout their visit. The Wi-Fi at the beach also garnered positive remarks for being better than in the rooms. However, several guests reported issues with the WiFi being slow, weak or unstable with some mentioning it wasn't working at all or that they never had access. Despite these challenges, the staff's friendly and responsive assistance is highlighted as a positive aspect of their experience.
Pool
Emotions by Hodelpa - Juan Dolio offers a diverse array of pool options that guests generally appreciate for their cleanliness, comfort and relaxing atmosphere. Visitors highlight the well-maintained, stunning and spacious pools that cater to both families and adults. The children's pool receives particular praise, making it a great spot for younger visitors to enjoy. Guests find the pool areas relaxing with plenty of space to sunbathe, relax and enjoy poolside meals.
However, there are occasional mentions of the pools needing some maintenance and concerns about the amount of chlorine. Despite these minor issues, the overall sentiment towards the pool facilities remains positive. The adult pool and VIP areas offer additional comfort and exclusivity, although some suggest the VIP pool could be larger.
Entertainment activities such as foam parties and lively poolside bars add a fun vibe to the experience. With a mix of beautiful views and excellent service, the pool areas contribute significantly to an enjoyable stay at the resort.
Beach
Emotions by Hodelpa in Juan Dolio promises close proximity to a beach that's frequently described as clean, beautiful and fantastic. Guests appreciate the beach’s tranquil, relaxing atmosphere and commend the abundance of sun loungers available, making it an ideal spot for romantic picnics and beachside massages. Access to both the pool and sea facilitates an enjoyable and varied outdoor experience.
Several reviews highlight the beach’s cleanliness, although mentions of seaweed and occasional vendors suggest minor drawbacks. The beachfront amenities, including bars and beachfront dining, enhance the convenience and enjoyment for visitors. While the beach is noted for its visual appeal and the clear, transparent water, a few guests found it somewhat far from their rooms and occasionally marred by seaweed.
Overall, guest reviews point out that Emotions by Hodelpa’s beach area stands out as a lovely, accessible and fantastic stretch of coastline, contributing to a pleasant stay.
Parking
Guests at Emotions by Hodelpa - Juan Dolio have shared a mixed experience regarding parking facilities at the hotel. While the parking area is free, many guests found it to be far from the hotel, situated on a narrow street without sidewalks. The lot itself is described as small and sometimes uncomfortable with directions that are not always easy to follow. Several reviews mentioned that service in the parking area needs improvement and that the hotel did not always respect parking requests. Limited space adds to the inconvenience, making the overall parking experience less than ideal. Despite a few positive remarks about the parking area being good, the general consensus leans towards needing significant enhancements.
Family
Emotions by Hodelpa - Juan Dolio is well-regarded as a family-friendly hotel that creates a pleasant atmosphere for both children and adults. Guests consistently mention positive experiences during family getaways with numerous amenities catering specifically to families. The hotel offers various activities and facilities such as children's pools, daycare services and a dedicated play area for kids. These features, alongside good pools and family-oriented entertainment like the Michel Jackson show, contribute to a good family experience.
Travelers highlight the peaceful environment and the overall harmony the hotel maintains. It also accommodates families with very elderly members, ensuring that all generations enjoy their stay. The hotel staff gains praise for their attention to detail and responsiveness to family needs, although some guests noted instances where more information could have been provided upfront.
While there have been some mentions of insistent sales pitches for vacation packages, the overall sentiment towards Emotions by Hodelpa remains positive, emphasizing its suitability for families seeking a relaxing and enjoyable holiday.
4 Star
Emotions by Hodelpa in Juan Dolio presents a mixed bag of experiences for visitors, earning it an average rating contingent on various factors. Positively, guests have commended the hotel for its beachfront location and the quality of the drinks and food appearance. The pools are noted for their cleanliness, adding to the overall aesthetic appeal of the property.
The all-inclusive nature of the hotel receives praise with many guests remarking on a great beach experience. The service is generally considered good, though some reviews indicate the hotel's standard does not consistently meet the expectations of a four-star resort. Some guests feel that the service and facilities are average compared to other four-star hotels in the country.
While numerous visitors rated their experiences highly, calling them excellent, the hotel has received some lower scores, suggesting inconsistency. The range of ratings implies that while many guests had a satisfactory stay, others found room for improvement.
In summary, Emotions by Hodelpa offers a pleasing beachfront experience with good food and service, though it may not fully match the high standards of other four-star resorts in the region.
Business
Emotions by Hodelpa - Juan Dolio offers a commendable experience for business travelers. The facilities provide a nice option for those on a business trip, making work-related stays more manageable. The availability of business services is a significant plus, ensuring that essential needs are met. However, it should be noted that the digital platform could use some updating to better support modern business requirements. While the staff's treatment was noted as not always being very friendly, the overall environment makes it a viable choice for workcations. The dining options might be limited with little variety in natural juices, which could be a consideration for longer stays. Communication with administration after hours might pose a challenge in case of emergencies, but the overall availability of necessary business amenities helps offset this.
Accessible
Emotions by Hodelpa - Juan Dolio offers a mixed experience in terms of accessibility for guests with disabilities. The resort is clean with good accessibility, featuring carts that assist in transporting guests and their luggage within the facilities. The resort is small, making it easy to walk to everything needed and it is conveniently located very close to the beach and nearby Santo Domingo. However, there were some challenges noted, such as insufficient overall accessibility, some unfriendly valet parkers and issues with air conditioning in certain rooms. Additionally, parking large cars or buses proved difficult and there were instances where rooms were not available. Despite these drawbacks, the rooms generally provide good service.
Outdoor Pool
The outdoor pool area at Emotions by Hodelpa - Juan Dolio receives generally positive feedback from guests. Families appreciate the number of pools available, especially noting that the water level is suitable for young children. The kids particularly enjoyed their time in the various swimming pools provided.
Several guests were impressed with the cleanliness of the pool, though there were a few mentions that the walls could benefit from a more thorough cleaning. The adults-only pool and the beachfront pool are also highlighted as features, providing different options for a range of preferences. The private beachfront pool adds an exclusive touch to the guest experience.
While some guests found the temperature of the outdoor pool to be quite warm and noted that the pool water had a salty taste, others simply commented on the pools looking good and offering good swimming conditions. Evening swimmers might appreciate that the pools are open until 10 PM, allowing for a nice, long day of relaxation.
Overall, guests had great times at the poolside areas and appreciated the services provided, despite some minor critiques about the temperature and maintenance.
Luxury
Emotions by Hodelpa - Juan Dolio embodies a luxury experience with its high-end amenities and careful attention to detail. Nestled in a luxury area, this resort offers a beautiful atmosphere that contributes to a truly luxurious stay. The modern facilities and good infrastructure further enhance the guest experience, meeting high standard levels consistently. Recognized as one of the best hotels in the Dominican Republic, Emotions by Hodelpa ensures a luxurious treatment for every guest, making it a standout destination for those seeking an elevated vacation experience.
Romantic
Emotions by Hodelpa - Juan Dolio offers a notably romantic atmosphere that is ideal for couples. Many visitors celebrated special occasions, such as honeymoons and wedding anniversaries and praised the unique treatment they received. The resort provides a picturesque setting, perfect for creating beautiful experiences, particularly on occasions like Valentine's Day. The high-priority rooms and memorable beachfront dinners stand out as highlights, contributing to the overall sense of romance. Despite an isolated issue with a bed arrangement, most couples found their stay to be comfortable and perfect for rekindling relationships.
Beachfront
Emotions by Hodelpa - Juan Dolio boasts a beachfront location with several appealing features. Guests can enjoy a snack bar that remains open all night, adding convenience to their stay. The facilities, including a buffet restaurant, are strategically positioned on the beach, allowing for a delightful dining experience with ocean views. Certain rooms face the beach, enhancing the overall ambiance. Additionally, the hotel offers a VIP beach area and a private beachfront pool, providing exclusive spaces for relaxation. Despite some mixed feedback on the beach itself, the setting is generally appreciated for its beauty and accessibility. Overall, the beachfront amenities contribute significantly to the enjoyment of a stay at this hotel.
Yes, Emotions by Hodelpa - Juan Dolio has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Emotions by Hodelpa - Juan Dolio.
No, Emotions by Hodelpa - Juan Dolio doesn't allow dogs.
Yes, parking facilities are available at Emotions by Hodelpa - Juan Dolio.