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Summary of reviewsAryana Hotel is favorably situated near the border center of the United Arab Emirates and Al-Buraimi market, making it a convenient base for exploring the local scene. Guests have praised the hotel's excellent location, surrounded by essential amenities and offering a peaceful retreat with quiet surroundings. Additionally, its proximity to the city center, industrial area and shopping malls enhances the overall attractiveness of the hotel.
The spacious rooms at Aryana Hotel are a standout feature, often highlighted for their ample space, which contributes to guest relaxation. While the reception area and room service received positive remarks, the rooms themselves garnered mixed feedback regarding maintenance and cleanliness. Some guests found the rooms neat and comfortable, while others noted issues with outdated furniture, uncomfortable mattresses and non-functional amenities.
Cleanliness at the hotel has elicited a wide range of responses. While many guests appreciated the overall tidiness and comfort, others reported problems with bathroom cleanliness and unclean extra beds. The lack of daily cleaning services and essential amenities attracted some criticism, pointing to inconsistencies in the hotel's upkeep.
The staff at Aryana Hotel are frequently commended for their politeness and helpfulness. Guests appreciated the courteous demeanor of the receptionists, particularly the Omani crew and Mr. Ali, who received special mentions for their attentiveness. However, there were occasional reports of uncooperative behavior and attempts to increase prices by the reception. Despite these issues, the general sentiment towards the hotel's staff is predominantly positive, contributing to a welcoming and pleasant atmosphere.
A significant area of concern among guests is the hotel's Wi-Fi service, which is frequently described as weak, slow or entirely non-functional. This issue is compounded by a weak mobile network, leading to recurrent dissatisfaction with internet access.
Guest reviews regarding the beds are predominantly negative. Common complaints revolve around uncomfortable and worn-out mattresses, unsuitable bed covers and broken or unclean beds. While a few guests mentioned a nice bed, the feedback largely suggests that improvements in comfort and cleanliness are necessary.
Overall, Aryana Hotel is appreciated for its strategic location, spacious rooms and polite staff. However, addressing the inconsistencies in room maintenance, cleanliness and Wi-Fi connectivity will enhance guest satisfaction and help meet the expectations of future visitors.
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