SureStay Plus by Best Western Jonestown Lebanon Valley
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Summary of reviewsSureStay Plus by Best Western Jonestown Lebanon Valley is highly regarded for its strategic location, ideal for travelers seeking easy access to I-81 and nearby attractions such as Hershey. Guests appreciate its dog-friendly environment and proximity to amenities and parks, noting the clean and quiet surroundings that enhance comfort and convenience. The breakfast experience is a significant highlight, offering a satisfying variety of options that exceed typical hotel fare. Guests are pleased with the quality of the food, including scrambled eggs, meat rolls, and fruit, and commend the helpful staff who contribute to a pleasant start to the day.
The hotel rooms are praised for their cleanliness and comfort, featuring cozy beds, good showers, and useful amenities like mini fridges and microwaves. Despite some mentions of small room and bathroom sizes, and occasional maintenance issues, the rooms provide a generally clean and comfortable environment, further improved by air conditioning. The overall cleanliness of the hotel is noted by many guests, who appreciate well-maintained bathrooms and beds, although some areas, such as the lobby, may have odors that detract from the experience.
The staff at SureStay Plus are consistently praised for their exceptional service, with particular mention of Tristin, a night receptionist, for enhancing the warm reception. Guests highlight the staff’s friendliness, courteousness, and readiness to assist, contributing significantly to a welcoming atmosphere. The beds are also a focal point, with many guests finding them comfortable, particularly the king-size beds, although there are occasional mentions of harder mattresses. Overall, the hotel provides a restful and pleasant stay with its ample bedding provisions.
In summary, SureStay Plus by Best Western Jonestown Lebanon Valley is valued for its convenient location, satisfying breakfast, clean and cozy rooms, and exceptional staff, making it a favored choice for travelers seeking comfort and ease.
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The hotel rooms are praised for their cleanliness and comfort, featuring cozy beds, good showers, and useful amenities like mini fridges and microwaves. Despite some mentions of small room and bathroom sizes, and occasional maintenance issues, the rooms provide a generally clean and comfortable environment, further improved by air conditioning. The overall cleanliness of the hotel is noted by many guests, who appreciate well-maintained bathrooms and beds, although some areas, such as the lobby, may have odors that detract from the experience.
The staff at SureStay Plus are consistently praised for their exceptional service, with particular mention of Tristin, a night receptionist, for enhancing the warm reception. Guests highlight the staff’s friendliness, courteousness, and readiness to assist, contributing significantly to a welcoming atmosphere. The beds are also a focal point, with many guests finding them comfortable, particularly the king-size beds, although there are occasional mentions of harder mattresses. Overall, the hotel provides a restful and pleasant stay with its ample bedding provisions.
In summary, SureStay Plus by Best Western Jonestown Lebanon Valley is valued for its convenient location, satisfying breakfast, clean and cozy rooms, and exceptional staff, making it a favored choice for travelers seeking comfort and ease.
3-Star Hotel
This hotel provides good value for money and a convenient location near Fort Indiantown Gap and Hersheypark. It is appreciated for its customer service and comfortable accommodations.
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Hotel with Gym
Guest Reviews
Nestled strategically for travelers, SureStay Plus by Best Western Jonestown Lebanon Valley offers notable convenience with its proximity to major highways like I-81. This makes it an ideal spot for those on road trips or seeking a stopover when traveling north from Florida. Guests frequently highlight its accessibility, particularly for ventures to nearby attractions such as Hershey. Besides its logistical advantage, the location is praised for being dog-friendly and close to a variety of amenities and parks. Visitors describe the environment as clean and quiet, adding to the comfort and ease that this hotel provides. Overall, its location serves as a practical base for numerous outings or simply for a restful stay.
The breakfast experience at SureStay Plus by Best Western Jonestown Lebanon Valley generally leaves guests satisfied and is a highlight of their stay. It is often described as featuring a good variety and being more than adequate for typical hotel fare. Guests consistently mention the availability of options, including scrambled eggs, meat rolls, and fruit, which contribute to well-rounded offerings. The breakfast not only meets but sometimes exceeds expectations, with some visitors noting it as an exceptional value and even comparing it favorably to other hotel chains. The helpful and nice staff enhance the overall breakfast experience, ensuring guests start their day right. While the breakfast area might be small, it is well-stocked with fresh and appetizing choices, making it a definite plus for those visiting this pet-friendly hotel.
The rooms at SureStay Plus by Best Western Jonestown Lebanon Valley generally receive positive feedback for their cleanliness and comfort. Many guests find the rooms cozy, with clean beds and good showers, supplemented by ample towels. The rooms are equipped with convenient amenities like a mini fridge and a microwave, enhancing the comfort during the stay. Big beds and comfortable pillows contribute to a restful night for many visitors. However, there are occasional mentions of small room and bathroom sizes, which could be a consideration for some guests. While the overall cleanliness is praised, there are rare instances of insufficient cleaning and maintenance issues such as floor tiles coming up. The hallways contrast the clean rooms with a dingy appearance, marked by darkness and stained carpets. Despite the challenges of room size and dim hallway lighting, the rooms provide a clean and comfortable environment, further improved by the presence of air conditioning to ensure a pleasant stay.
SureStay Plus by Best Western Jonestown Lebanon Valley guests have highlighted the comfort of the beds in their reviews. Many visitors have remarked on the beds being comfortable, with several specifically noting the softness and coziness of the king-size beds. Additionally, reviews appreciated the cleanliness of the bedding, enhancing the overall restful experience for guests. While there were a few mentions of mattresses being hard and uncomfortable, the general sentiment leans towards a positive sleeping experience with ample bedding provisions.
SureStay Plus by Best Western Jonestown Lebanon Valley offers a mixed experience when it comes to cleanliness. Many guests appreciate the clean and comfortable rooms, highlighting the good housekeeping practices and noting that the bathrooms and beds are well-maintained. The facility often receives praise for its clean appearance and fresh smell, which adds to the overall comfort of the stay. However, some visitors note occasional issues, such as the presence of dust or a need for room repairs. A few guests have pointed out that certain areas, like the lobby, have lingering odors, including cigarette and pet smells, which can detract from the experience for those with sensitivities. Although there are some mixed opinions, the hotel's commitment to cleanliness is generally recognized by many guests.
At the SureStay Plus by Best Western Jonestown Lebanon Valley, guests repeatedly sing praises for the hotel's exceptional staff. Tristin, a night receptionist, is noted for being amazing and wonderful, further enhancing the warm reception experienced by many. Numerous reviews highlight the staff's friendliness, courteousness, and a willingness to go the extra mile to ensure a comfortable stay. The hotel crew is recognized for being particularly helpful, always ready to assist guests with their needs, whether it's at check-in or when seeking local advice. Consistent remarks about the staff suggest a welcoming atmosphere, contributing significantly to the overall positive experiences shared by visitors.
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Cleanliness
Staff
No, SureStay Plus by Best Western Jonestown Lebanon Valley doesn't have any pool.
No, a spa isn't available at SureStay Plus by Best Western Jonestown Lebanon Valley.
Yes, SureStay Plus by Best Western Jonestown Lebanon Valley welcomes dogs.
No, parking facilities aren't available at SureStay Plus by Best Western Jonestown Lebanon Valley.
Yes, SureStay Plus by Best Western Jonestown Lebanon Valley has a gym.
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