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Summary of reviewsJomtien Holiday Pattaya is favorably located near Jomtien Beach in a quiet neighborhood, providing a peaceful retreat for guests looking to relax by the sea. The location, although somewhat remote from the bustling city center, allows for easy access to the beach and local restaurants, making it a suitable choice for beach lovers.
Guests have varying opinions about the breakfast offered at the hotel. While not extensive, it is generally sufficient for guests to start their day, particularly commendable during festive seasons. However, the temperature and variety of the food can leave some guests wishing for more.
Rooms at Jomtien Holiday Pattaya vary in size with some being large and spacious. They are often clean and quiet, providing a good environment for relaxation. Inconsistencies in room assignments and occasional delays in check-in are noted, leading to mixed experiences. Some rooms suffer from maintenance issues and incomplete preparations, which can detract from the overall stay.
Cleanliness is a mixed bag at this hotel. Some guests appreciate the clean rooms and good service, yet others encounter dirty rooms, stained towels and dusty areas, particularly around windows and due to ongoing construction. Improving consistency in cleanliness could enhance guests' experiences.
The staff at Jomtien Holiday Pattaya receive mixed reviews as well. Friendly and well-meaning interactions are common, contributing to a welcoming atmosphere. However, there are notable complaints about the reception desk staff, particularly regarding their rudeness and inattentiveness, especially during late hours. Despite these issues, the manager's proactive approach to resolving problems, including processing refunds, is a positive aspect.
Overall, Jomtien Holiday Pattaya offers a generally enjoyable stay, especially for those prioritizing proximity to Jomtien Beach with areas for improvement in breakfast offerings, room maintenance, cleanliness and staff interactions. Show more
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Luxury Hotel
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Cheap Hotel
5-Star Hotel
Hotel with Outdoor Pool
Room Types
Guest Reviews
Location
Jomtien Holiday Pattaya has a favorable location, particularly appreciated for its proximity to Jomtien Beach. Positioned in a quiet neighborhood, the area offers a peaceful retreat while still being within walking distance to the sea. Guests noted that the hotel is close to a quieter part of Jomtien, allowing for a more relaxed atmosphere. However, some reviews highlighted that the location feels quite remote and far from the more bustling parts of the city. There were also mentions of misleading information about having a sea view, as the actual surroundings include a run-down building and a parking lot. Despite these drawbacks, the consensus is that the location is generally good, especially for those looking to stay near the beach and local restaurants.
Breakfast
Breakfast at Jomtien Holiday Pattaya presents a mix of experiences based on guest reviews. For guests looking for a substantial meal, the breakfast may not be large, but it is sufficient to ensure they don’t go hungry. The meals are served in accordance with the hotel's standard and pricing, which implies a reasonable expectation of quality for the tariff paid. It's commendable that the hotel offers breakfast even during the festive season, despite it not being included in the booking price. However, some guests have noted that the food can be cold and the variety limited. While some found the breakfast adequate, others were less satisfied with the taste and variety, especially during crowded times. Overall, breakfast at this hotel strikes a balance between meeting basic needs and falling short of a memorable culinary experience.
Rooms
Jomtien Holiday Pattaya offers a range of rooms that vary in size with some described as large and spacious. Guests have found certain rooms to be clean and quiet, providing a peaceful environment for relaxation. However, there appear to be inconsistencies in room assignments with some guests receiving accommodations different from those in the promotional photos.
Instances of delayed check-in procedures have been reported with wait times extending until late afternoon. Additionally, some building facilities, like the absence of an elevator, may pose challenges for guests with substantial luggage. The cleanliness and maintenance of rooms have been inconsistent with some guests encountering unclean rooms, unfinished arrangements and issues like non-functional bathroom fixtures and absent hot water. Overall, Jomtien Holiday Pattaya presents a mixed experience with varying room conditions and service efficiency.
Cleanliness
Jomtien Holiday Pattaya has received mixed reviews regarding its cleanliness. Some guests have highlighted positive aspects like good service and clean rooms and they also appreciated the friendly staff. However, a significant number of reviews point out issues such as dirty rooms, dusty counters, stained towels and dirty foot mats. There were also mentions of windows needing cleaning and ongoing construction in the building causing additional dust. While some found the service commendable, cleanliness remains an area with room for improvement.
Staff
The reviews for Jomtien Holiday Pattaya highlight a mixed experience with the hotel's staff. Positive comments note good customer service and friendly staff who contribute to a clean and welcoming environment. However, there are consistent complaints about the reception desk staff being rude and inattentive to guests. It seems there are issues with staff exhaustion and a lack of proper assistance or welcoming behavior. Nuances of rudeness, especially from the late-night receptionist and unfinished tasks suggest notable areas for improvement. Despite these drawbacks, interactions with the manager appear promising, as they have taken steps to address issues such as refunds.
Yes, Jomtien Holiday Pattaya has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Jomtien Holiday Pattaya.
No, Jomtien Holiday Pattaya doesn't allow dogs.
Yes, parking facilities are available at Jomtien Holiday Pattaya.