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Summary of reviewsMercure Joinville Prinz is favored by guests for its prime location in Joinville, offering easy access to the city center, a nearby mall, and a variety of excellent dining and entertainment options. The hotel is situated in a pleasant residential area, making it an ideal base for exploring local attractions.
Guests frequently commend the breakfast service, which features a diverse and tasty selection, with a special themed coffee on Sundays often mentioned as a delightful addition. While some suggestions for improvements exist, particularly in terms of variety and coffee quality, the breakfast is predominantly seen as a highlight of the stay.
The hotel's rooms are consistently praised for their spaciousness and comfort, providing ample space for families and travelers. Equipped with practical amenities and comfortable beds, guests find the accommodations relaxing, though some suggest that updates to decor and bathroom facilities could enhance the experience further. Despite isolated issues with noise and lighting, the overall room environment is well-received.
Cleanliness is another strong point, with the hotel maintaining high standards of hygiene in both rooms and common areas. Although there are suggestions for minor cleaning improvements, the modern facilities and helpful staff contribute to a pleasant stay.
The staff at Mercure Joinville Prinz are frequently described as friendly, helpful, and professional, with their attentiveness and bilingual abilities enriching the guest experience. Their excellent service is a notable aspect of the hotel, complementing its other strengths.
Parking receives mixed feedback, with its convenience appreciated but the separate charge noted as a downside. While some guests express dissatisfaction with parking service assistance, the availability of spacious parking remains a benefit for visitors.
The comfort of the beds is generally well-regarded, adding to the restful nature of the stay. However, some guests mention issues with the size and firmness of the beds, as well as sinking cushions. Despite these minor concerns, the beds largely meet guest expectations for comfort.
Overall, Mercure Joinville Prinz is recommended for its excellent location, accommodating staff, and comfortable rooms, making it a solid choice for travelers visiting Joinville.
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