Holiday Inn Express & Suites Johor Bahru by IHG
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Summary of reviewsHoliday Inn Express & Suites Johor Bahru by IHG, garners generally positive reviews across several categories, making it a suitable choice for travelers seeking convenience, cleanliness and comfort in Johor Bahru.
The hotel’s location is appreciated for its proximity to key attractions and business centers such as City Square Mall, Persada Johor International Convention Center and the customs checkpoint to Singapore. Its quiet surroundings appeal to many, though some guests feel it can be a bit isolated, especially at night with limited nearby dining and shopping options.
The breakfast experience receives mixed feedback. Many guests commend the tasty and varied offerings at a reasonable cost with daily menu variations and popular dishes like chicken rendang. However, improvements are suggested for the small, sometimes crowded dining area, the limited and repetitive food options and the slow replenishment of items.
Dinner options are favorably reviewed for their taste and quality with some standout dishes like asam fish and nasi goreng. Minor criticisms include the need for more flavorful offerings and a better dining ambiance to handle issues such as mosquitoes and flies.
Accommodations are praised for their cleanliness and comfort. The rooms are generally clean, well-organized and equipped with modern amenities. However, opinions vary on room size with some guests finding them small and cramped. The minimalist design and recent refurbishments enhance the overall guest experience despite isolated maintenance issues.
The hotel excels in cleanliness with guests noting the bright, tidy and fresh-smelling environment. The rooms and common areas are consistently well-maintained, contributing to a comfortable stay.
The staff receive high marks for their friendliness, helpfulness and attentiveness. The management and staff are commended for their accommodating service and responsiveness to guest feedback, making stays more pleasurable.
Wi-Fi connectivity presents a mixed experience. While there are pockets of strong, high-speed connections, many guests report unstable signals and connectivity issues, particularly in certain areas and at night.
The gym is well-equipped and modern, providing a good workout environment with 24-hour access, although it lacks fitness mats.
Parking is secured and free, though the facility can be difficult to navigate with narrow entrances and limited availability during peak times. Improvements in signage and space allocation could greatly enhance the guest experience.
The hotel’s beds are noted for their comfort and quality with various options catering to different preferences. Despite isolated mentions of uncomfortable beds, the overall sleep experience is positive.
As a three-star establishment, the hotel offers exceptional cleanliness, a fully equipped gym and convenient self-service laundry facilities, providing good value for money. While it meets the expectations of a three-star hotel, some guests seeking higher-end amenities may want to consider alternative options.
For business travelers, the hotel’s strategic location and functional business center cater well to work-related needs. The minimalist room design is particularly appealing for solo business stays.
Overall, Holiday Inn Express & Suites Johor Bahru provides a reliable and pleasant stay for visitors looking for a clean, well-appointed and cost-effective accommodation option in the area.
Categories
The hotel’s location is appreciated for its proximity to key attractions and business centers such as City Square Mall, Persada Johor International Convention Center and the customs checkpoint to Singapore. Its quiet surroundings appeal to many, though some guests feel it can be a bit isolated, especially at night with limited nearby dining and shopping options.
The breakfast experience receives mixed feedback. Many guests commend the tasty and varied offerings at a reasonable cost with daily menu variations and popular dishes like chicken rendang. However, improvements are suggested for the small, sometimes crowded dining area, the limited and repetitive food options and the slow replenishment of items.
Dinner options are favorably reviewed for their taste and quality with some standout dishes like asam fish and nasi goreng. Minor criticisms include the need for more flavorful offerings and a better dining ambiance to handle issues such as mosquitoes and flies.
Accommodations are praised for their cleanliness and comfort. The rooms are generally clean, well-organized and equipped with modern amenities. However, opinions vary on room size with some guests finding them small and cramped. The minimalist design and recent refurbishments enhance the overall guest experience despite isolated maintenance issues.
The hotel excels in cleanliness with guests noting the bright, tidy and fresh-smelling environment. The rooms and common areas are consistently well-maintained, contributing to a comfortable stay.
The staff receive high marks for their friendliness, helpfulness and attentiveness. The management and staff are commended for their accommodating service and responsiveness to guest feedback, making stays more pleasurable.
Wi-Fi connectivity presents a mixed experience. While there are pockets of strong, high-speed connections, many guests report unstable signals and connectivity issues, particularly in certain areas and at night.
The gym is well-equipped and modern, providing a good workout environment with 24-hour access, although it lacks fitness mats.
Parking is secured and free, though the facility can be difficult to navigate with narrow entrances and limited availability during peak times. Improvements in signage and space allocation could greatly enhance the guest experience.
The hotel’s beds are noted for their comfort and quality with various options catering to different preferences. Despite isolated mentions of uncomfortable beds, the overall sleep experience is positive.
As a three-star establishment, the hotel offers exceptional cleanliness, a fully equipped gym and convenient self-service laundry facilities, providing good value for money. While it meets the expectations of a three-star hotel, some guests seeking higher-end amenities may want to consider alternative options.
For business travelers, the hotel’s strategic location and functional business center cater well to work-related needs. The minimalist room design is particularly appealing for solo business stays.
Overall, Holiday Inn Express & Suites Johor Bahru provides a reliable and pleasant stay for visitors looking for a clean, well-appointed and cost-effective accommodation option in the area.
Family Friendly Hotel
The hotel is a family-friendly option. It provides comfortable suites suitable for families. It is well-located.
Hotel near Nightlife Spots
Likely located near the CIQ/JB Sentral area based on its address format, this hotel offers excellent access to the central business district's nightlife, including bars and pubs within walking distance.
Business Hotel
This hotel provides essential amenities and services tailored for business travelers, ensuring a comfortable and productive stay.
Accessible Hotel
Holiday Inn Express & Suites Johor Bahru by IHG is listed as an accessible hotel. It may offer facilities for disabled guests.
4-Star Hotel
Provides comfortable and convenient accommodations. It is well-suited for both business and leisure travelers, offering essential amenities and a good location.
Hotel for Honeymoon
Romantic Hotel
Hotel with Parking
Hotel with Gym
Guest Reviews
Holiday Inn Express & Suites Johor Bahru boasts a location that receives mixed feedback from its guests. Positioned close to key city spots such as City Square Mall, Persada Johor International Convention Center and the customs checkpoint to Singapore, it offers convenience for both business travelers and those planning a quick hop to Singapore. The hotel is strategically near the central area of Johor Bahru, making popular shopping destinations like KOMTAR JBCC and Jalan Tan Hiok Nee accessible within a 10-15 minute walk.
Many guests highlight the hotel's proximity to essential locations and appreciate the quiet surroundings away from the hustle and bustle of the city center. It's situated near significant government offices, making it a suitable option for travelers with business at these locations.
However, some reviews note that the hotel feels a bit remote, especially at night with limited eating and shopping options within immediate walking distance. Though convenient for drivers and those using ride-hailing services, the distance from the main streets and public transit options can be seen as a drawback for those preferring to walk.
Overall, while the hotel's location is ideal for some, offering quiet proximity to key business and travel points, others might find it somewhat isolated, necessitating additional transportation to reach vibrant city areas and amenities.
The breakfast experience at Holiday Inn Express & Suites Johor Bahru offers a mixed bag of reviews from guests. Many appreciate the good quality and taste of the breakfast, describing it as delicious and beyond expectations. Guests have highlighted the variety and generous spread, noting that the buffet breakfast is reasonably good and often provides ample options, making it suitable for the price paid. The breakfast includes both Asian and Western fare with some guests particularly enjoying dishes like chicken rendang.
However, there's room for improvement. Some guests mentioned that the breakfast area is small and can get crowded, leading to a chaotic atmosphere. The food can sometimes be cold and the options limited and repetitive, lacking the expected variety. Guests have pointed out that more fruits and healthier choices like wholemeal bread would be welcome additions. There are also comments on the slow replenishment of food and a lack of staff to clear tables promptly, contributing to a less favorable dining experience.
Despite these criticisms, many guests found the breakfast decent and satisfactory, especially given the hotel's pricing. The breakfast meets the basic expectations for a three-star hotel with some guests appreciating the daily variations in the menu. Overall, while the breakfast is generally appreciated, there are clear areas where enhancements could elevate the dining experience for all guests.
Holiday Inn Express & Suites Johor Bahru offers a varied dining experience. Guests appreciate the buffet dinner, often describing it as tasty and of good quality. Traditional cake options enhance the diverse selection of desserts, which has been positively highlighted. While there were a few remarks on the need for flavor improvement, particularly with some dishes described as average or tasteless, others have enjoyed particular items from the ala carte menu like the asam fish and nasi goreng, which are even favored by children. Some reviewers noted limitations in meat options, such as the absence of ham. Despite these minor criticisms, guests generally recommend dining at the hotel for both lunch and dinner, emphasizing the sufficiency and yumminess of the offerings. However, the presence of mosquitoes and flies was mentioned, suggesting a potential area for improvement in dining experience ambiance.
The reviews for the rooms at the Holiday Inn Express & Suites Johor Bahru by IHG, generally exhibit a positive impression regarding cleanliness and comfort. Guests frequently mention that the rooms are consistently clean, neat and equipped with comfortable beds and modern amenities. However, there are mixed opinions about the room sizes with many guests pointing out that they are quite small and cramped, while others appreciate the spaciousness and clever layout of certain rooms, such as the two-bedroom suites and family rooms.
A number of reviews highlight the well-maintained facilities and modern design of the rooms. The minimalist and thoughtful design concepts are appreciated with some rooms providing a cozy and welcoming atmosphere. The layout in some instances, although compact, ingeniously accommodates all necessary amenities, making the space feel practical and comfortable.
Some critiques were noted regarding the room size for larger groups or families with instances of rooms being described as "tiny" or "cramped," and occasional issues with room maintenance, such as lingering smoke odors or the need for soundproofing improvements. There were also isolated reports of rooms feeling a bit dated or slightly run down with specific mentions of dusty areas or debris on carpets.
Despite these occasional drawbacks, the overall consensus points to the rooms being a good value for money, especially given their cleanliness, comfort and modern features. The recent refurbishments and pleasant decor add to the positive experience, making this hotel a reliable choice for travelers seeking a cozy and well-kept accommodation option in Johor Bahru.
Guests of the Holiday Inn Express & Suites Johor Bahru by IHG, have largely praised the comfort and quality of the hotel's beds. Many reviews highlight the beds as being comfortable and clean with various guests noting that both the soft and firm options available cater to different preferences. The bedding, including pillows and mattresses, has been described as cozy, comfortable and inviting with some mentioning that the pillows and blankets are particularly noteworthy for their comfort. However, there have been a few mentions of beds being too soft or uncomfortable and instances where the bed sheets were not clean. Despite these minor drawbacks, the overall consensus points towards a comfortable sleep experience, making it a satisfactory choice for travelers seeking comfort and relaxation.
The Holiday Inn Express & Suites Johor Bahru by IHG, has consistently received praise for its cleanliness. Guests frequently highlight the bright and clean ambiance of the hotel with many commenting on the overall tidiness and fresh smell in the lobby and common areas. The rooms are often described as very clean, neat and well-organized, contributing to a comfortable stay. The hotel's modern and newer construction provides an added sense of hygiene with spotless bathrooms and clean, white bed linens.
Cleanliness extends to the facilities, where guests appreciate the hygienic standards maintained. The structure itself is noted for being clean and bright, enhancing the overall guest experience. Despite minor inconsistencies in housekeeping and occasional issues with specific room conditions, the general consensus points to exceptional cleanliness. The hotel's clean, comfortable rooms and spacious layout make it a reliable choice for those prioritizing hygiene during their travels.
Holiday Inn Express & Suites Johor Bahru receives widespread praise for its friendly, helpful and attentive staff, contributing significantly to guests' positive experiences. The hotel management and staff, including noted individuals such as Juliana, Hassan and Mensour, are lauded for their accommodating and courteous service. The front desk, housekeeping and dining staff are repeatedly recognized for their responsiveness and dedication to customer satisfaction. Moreover, the management takes guest feedback seriously, striving for continuous improvement.
Despite occasional mentions of lapses in attentiveness and isolated incidents involving the reception staff, the overall sentiment remains highly positive. The security and efficient housekeeping further reinforce the quality of service. Guests commend the warm hospitality, efficient service and the team's efforts to cater to special requests, making stays more pleasurable. The staff's courteous and professional demeanor ensures that even during busy periods or minor inconveniences, guests feel welcomed and valued.
The wifi experience at the Holiday Inn Express & Suites Johor Bahru by IHG, presents a mixed bag for guests. While a number of reviews highlight the fast wifi connection, good wifi speed and strong, easy-to-access signals in certain areas, a significant portion of feedback cites challenges. Guests frequently mentioned issues like weak or unstable wifi signals, disruptions and inconsistent speeds, particularly noting these problems on the 8th floor and in the rooms at night. There were also reports of connectivity issues with some guests having difficulty connecting at all. Although there are pockets of strong, high-speed wifi, the overall consensus suggests a need for improvement in wifi stability and performance across the hotel.
The gym at Holiday Inn Express & Suites Johor Bahru by IHG, receives positive feedback for being well-equipped and modern. Guests appreciate the 24-hour access, allowing for flexible workout schedules. The fitness center is described as having all the necessary equipment and generally remains quiet, providing a pleasant workout environment. While it lacks fitness mats, the overall gym facilities are good and well-maintained. Guests consistently find the exercise options available at the hotel to be satisfactory.
Guests at the Holiday Inn Express & Suites Johor Bahru by IHG, generally appreciate the secure and free parking that the hotel offers. The car park is described as well-guarded and ample, adding a layer of convenience and safety for parked vehicles. However, despite these positives, there are several points of concern that guests have highlighted.
The parking area is reportedly difficult to navigate with an entrance that is both narrow and unclear, leading to confusion for many guests. The signage directing drivers to the parking facility is often criticized for being inadequate and the entrance located at the back of the hotel further complicates the situation. Some guests found the car park's slope and small spaces challenging to manage, particularly for larger vehicles.
Moreover, limited parking availability can be a concern, especially during peak times and the design of the parking exit adds to the trouble. The hotel has attempted to mitigate these issues with a valet service, although this isn't always available.
Overall, while the parking facility offers key benefits like free and secure parking, improvements in signage, space allocation and direct access could significantly enhance the overall guest experience.
Holiday Inn Express & Suites Johor Bahru by IHG, is frequently praised for its exceptional cleanliness across various areas including rooms and the lobby. Guests consistently highlight how clean and pleasant-smelling the hotel is, making it stand out as one of the cleanest places to stay in the area. The rooms are noted to be large and immaculately clean, adding to the comfort and quality of the stay.
The hotel offers a fully equipped gym and a spacious self-service laundry room with washers, dryers and ironing facilities, which guests find very convenient. The hotel's range of complimentary services is also appreciated, contributing to an overall positive experience.
Though this is a three-star establishment, many reviewers believe it offers value that exceeds expectations. Descriptions such as "good value for money" and "beyond our expectation" reflect satisfaction with the quality relative to the cost. However, some guests noted that despite the cleanliness and good facilities, the experience felt more akin to a three-star than a higher-tier hotel with a few contrasting opinions suggesting a more budget feel.
Guests generally enjoy the breakfast, describing it as delicious, although a few imply that those seeking a higher-end breakfast experience should consider five-star alternatives.
Overall, this hotel achieves a reliable and pleasant stay for visitors looking for a clean, well-appointed and cost-effective option in Johor Bahru.
Holiday Inn Express & Suites Johor Bahru by IHG, has received positive feedback regarding its suitability for business travelers. Located strategically in a business area, it offers a good location for work-related activities. The hotel's business center is noted as being very functional, providing essential services that cater well to the needs of frequent solo business travelers.
The minimalist room concept is highlighted as particularly appealing for business stays, providing a comfortable and clean environment. Guests have found the accommodation to be cozy and the staff to be accommodating, making it convenient for those on business trips. Overall, the hotel effectively supports business needs and offers a conducive environment for work.
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Location
Many guests highlight the hotel's proximity to essential locations and appreciate the quiet surroundings away from the hustle and bustle of the city center. It's situated near significant government offices, making it a suitable option for travelers with business at these locations.
However, some reviews note that the hotel feels a bit remote, especially at night with limited eating and shopping options within immediate walking distance. Though convenient for drivers and those using ride-hailing services, the distance from the main streets and public transit options can be seen as a drawback for those preferring to walk.
Overall, while the hotel's location is ideal for some, offering quiet proximity to key business and travel points, others might find it somewhat isolated, necessitating additional transportation to reach vibrant city areas and amenities.
Breakfast
However, there's room for improvement. Some guests mentioned that the breakfast area is small and can get crowded, leading to a chaotic atmosphere. The food can sometimes be cold and the options limited and repetitive, lacking the expected variety. Guests have pointed out that more fruits and healthier choices like wholemeal bread would be welcome additions. There are also comments on the slow replenishment of food and a lack of staff to clear tables promptly, contributing to a less favorable dining experience.
Despite these criticisms, many guests found the breakfast decent and satisfactory, especially given the hotel's pricing. The breakfast meets the basic expectations for a three-star hotel with some guests appreciating the daily variations in the menu. Overall, while the breakfast is generally appreciated, there are clear areas where enhancements could elevate the dining experience for all guests.
Dinner
Rooms
A number of reviews highlight the well-maintained facilities and modern design of the rooms. The minimalist and thoughtful design concepts are appreciated with some rooms providing a cozy and welcoming atmosphere. The layout in some instances, although compact, ingeniously accommodates all necessary amenities, making the space feel practical and comfortable.
Some critiques were noted regarding the room size for larger groups or families with instances of rooms being described as "tiny" or "cramped," and occasional issues with room maintenance, such as lingering smoke odors or the need for soundproofing improvements. There were also isolated reports of rooms feeling a bit dated or slightly run down with specific mentions of dusty areas or debris on carpets.
Despite these occasional drawbacks, the overall consensus points to the rooms being a good value for money, especially given their cleanliness, comfort and modern features. The recent refurbishments and pleasant decor add to the positive experience, making this hotel a reliable choice for travelers seeking a cozy and well-kept accommodation option in Johor Bahru.
Beds
Cleanliness
Cleanliness extends to the facilities, where guests appreciate the hygienic standards maintained. The structure itself is noted for being clean and bright, enhancing the overall guest experience. Despite minor inconsistencies in housekeeping and occasional issues with specific room conditions, the general consensus points to exceptional cleanliness. The hotel's clean, comfortable rooms and spacious layout make it a reliable choice for those prioritizing hygiene during their travels.
Staff
Despite occasional mentions of lapses in attentiveness and isolated incidents involving the reception staff, the overall sentiment remains highly positive. The security and efficient housekeeping further reinforce the quality of service. Guests commend the warm hospitality, efficient service and the team's efforts to cater to special requests, making stays more pleasurable. The staff's courteous and professional demeanor ensures that even during busy periods or minor inconveniences, guests feel welcomed and valued.
Wi-Fi
Gym
Parking
The parking area is reportedly difficult to navigate with an entrance that is both narrow and unclear, leading to confusion for many guests. The signage directing drivers to the parking facility is often criticized for being inadequate and the entrance located at the back of the hotel further complicates the situation. Some guests found the car park's slope and small spaces challenging to manage, particularly for larger vehicles.
Moreover, limited parking availability can be a concern, especially during peak times and the design of the parking exit adds to the trouble. The hotel has attempted to mitigate these issues with a valet service, although this isn't always available.
Overall, while the parking facility offers key benefits like free and secure parking, improvements in signage, space allocation and direct access could significantly enhance the overall guest experience.
3 Star
The hotel offers a fully equipped gym and a spacious self-service laundry room with washers, dryers and ironing facilities, which guests find very convenient. The hotel's range of complimentary services is also appreciated, contributing to an overall positive experience.
Though this is a three-star establishment, many reviewers believe it offers value that exceeds expectations. Descriptions such as "good value for money" and "beyond our expectation" reflect satisfaction with the quality relative to the cost. However, some guests noted that despite the cleanliness and good facilities, the experience felt more akin to a three-star than a higher-tier hotel with a few contrasting opinions suggesting a more budget feel.
Guests generally enjoy the breakfast, describing it as delicious, although a few imply that those seeking a higher-end breakfast experience should consider five-star alternatives.
Overall, this hotel achieves a reliable and pleasant stay for visitors looking for a clean, well-appointed and cost-effective option in Johor Bahru.
Business
The minimalist room concept is highlighted as particularly appealing for business stays, providing a comfortable and clean environment. Guests have found the accommodation to be cozy and the staff to be accommodating, making it convenient for those on business trips. Overall, the hotel effectively supports business needs and offers a conducive environment for work.
No, Holiday Inn Express & Suites Johor Bahru by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express & Suites Johor Bahru by IHG.
No, Holiday Inn Express & Suites Johor Bahru by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express & Suites Johor Bahru by IHG.
Yes, Holiday Inn Express & Suites Johor Bahru by IHG has a gym.
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