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Summary of reviewsHoliday Inn Johnson City by IHG stands out as a popular choice among travelers due to its strategic location and welcoming atmosphere. The hotel's proximity to key attractions like the Bristol Motor Speedway and various local amenities, including restaurants, shops, and entertainment options, makes it an ideal base for both leisure and business travelers. Guests consistently commend the hotel's cleanliness and the friendly demeanor of its staff, enhancing the overall experience.
The breakfast experience garners a mix of reviews, with many guests appreciating the excellent and diverse offerings that include scrambled eggs, meats, fresh fruit, and sweet potato pancakes. The friendly breakfast staff further enriches this experience. However, there are occasional criticisms regarding the cost and inclusion of breakfast in the room rate. Nevertheless, when chosen, the breakfast is often deemed worthwhile and satisfying.
Rooms at Holiday Inn Johnson City are described as spacious, clean, and well-decorated, providing a comfortable retreat with views of the mountains. The comfort and quality of the beds receive high praise, contributing to a restful night's sleep. Despite some minor maintenance issues, the overall room upkeep is perceived positively, supported by a clean, smoke-free environment and attentive staff.
Cleanliness is a standout feature of the hotel, with guests frequently mentioning the meticulous maintenance of both rooms and shared spaces. This high standard of tidiness is complemented by the friendliness and professionalism of the staff, who provide exemplary hospitality. The staff's accommodating and helpful nature significantly enhances the guest experience, with specific individuals often recognized for their exceptional service.
The comfort of the beds is a notable highlight, described as exceptionally comfortable with the added convenience of pillow choices. Guests enjoy a quiet and undisturbed sleep, further enhanced by crisp sheets and thoughtful amenities like large bottles of toiletries.
In summary, Holiday Inn Johnson City by IHG offers a well-kept, centrally located accommodation with excellent service, making it a dependable choice for travelers seeking comfort and convenience. Show more
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Categories
Hotel near Golf Courses
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Room Types
Standard RoomThis room features a small refrigerator, cable TV, and dining area. Coffee-making facilities are also included.
Standard King RoomThis room features a small refrigerator, cable TV, and dining area. Coffee-making facilities are also included.
Standard King Room with Sofa BedThis room features a small refrigerator, cable TV, and sofa bed. Coffee-making facilities are also included.
Standard Room with Two Queen BedsThe spacious double room provides air conditioning, a coffee machine, as well as a private bathroom featuring a bath or a shower and a hairdryer. This double room features a wardrobe, a carpeted floor and a TV with cable channels. The unit offers 2 beds.
Double Room - Disability Access - Accessible TubThe spacious double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a bath or a shower. This double room offers a carpeted floor and a TV with cable channels. The unit offers 1 bed.
Premium King Room with Tub and GardenThe spacious double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a bath or a shower. This double room features a carpeted floor and a TV with cable channels. The unit offers 1 bed.
Queen Room - Mobility/Hearing Access - Non-Smoking The spacious double room provides air conditioning and a wardrobe, as well as a private bathroom featuring a bath or a shower. This double room features a carpeted floor and a TV with cable channels. The unit offers 1 bed.
Guest Reviews
8.0
Very Good
Location
Holiday Inn Johnson City by IHG enjoys praise for its strategically advantageous location, making it a prime choice for travelers. The hotel is easily accessible and situated just off the main thoroughfares, including close proximity to I-26. It's conveniently placed near a host of attractions and amenities, such as the Bristol Motor Speedway and local college events. Visitors appreciate its closeness to restaurants, shops, and entertainment options, making it an ideal base for both leisure and business travel. The area around the hotel is bustling with grocery stores, eateries, and shopping venues, perfectly catering to various needs. Guests consistently highlight the hotel's cleanliness and the friendly demeanor of the staff which complements its advantageous placement. Overall, it is deemed an optimal and centrally located accommodation in Johnson City.
Breakfast
The breakfast experience at the Holiday Inn Johnson City by IHG offers a mix of opinions from guests. On a positive note, many guests praise the excellent and delicious breakfast, mentioning options like continental-style offerings that include scrambled eggs, meats, fresh fruit, and even sweet potato pancakes. The friendly and helpful breakfast staff in the dining area also contributes positively to the morning meal experience, making guests feel welcome and enhancing their overall enjoyment.
Despite these accolades, there is some criticism regarding the cost and availability of breakfast. The hotel often charges a fee for breakfast, with guests needing to purchase vouchers, which some find unreasonable for the pricing and selection provided. The breakfast bar priced at $11.99 still leaves some guests feeling they owe more, even with a voucher. Complaints include breakfast not being included in the room rate and disappointment in the selection, sometimes including less desired options like overly salty eggs or overripe bananas.
Nonetheless, when breakfast is included, it often receives commendation for its variety, and the experience is described as convenient and satisfying. Guests who opt for the extra breakfast option typically find it worthwhile, with a buffet-style approach or made-to-order selections enhancing the morning offering. While not universally adored, the breakfast at Holiday Inn Johnson City by IHG has certainly left a positive mark on a significant number of guests.
Rooms
Holiday Inn Johnson City by IHG offers a welcoming retreat for travelers seeking comfort and convenience. Guests frequently commend the hotel for its spacious, clean, and well-decorated rooms. Many highlight the comfort of the beds, describing them as a perfect end to a long day. The rooms often come with a pleasant view of the mountains, further enhancing the tranquil experience.
The hotel's cleanliness is a standout feature, with several reviews reflecting satisfaction with spotless and smoke-free accommodations. Despite a few mentions of minor maintenance issues, such as malfunctioning equipment and a lack of coffee makers or microwaves in some rooms, the overall feedback on room upkeep is positive.
Guests appreciate the large, functional bathrooms and the practical layout, making it easy for multiple guests to prepare for the day simultaneously. The hotel's serene environment ensures a quiet stay, ideal for those needing rest and rejuvenation.
The staff receives high praise for their friendliness and professionalism, contributing significantly to the pleasant experience. Even when issues arise, like broken doors or the need for deep cleaning in certain areas, the staff's attentive service often makes up for it, leaving guests feeling well cared for.
Overall, Holiday Inn Johnson City is a dependable choice for travelers valuing comfort, a peaceful setting, and attentive service.
Beds
Holiday Inn Johnson City by IHG has garnered enthusiastic praise when it comes to the comfort of its beds. Guests frequently highlight the consistently comfortable and clean beds, with many describing them as super comfortable or downright awesome. The bedding exceeds expectations, ensuring guests enjoy a great night's sleep. Reviewers also commend the hotel for providing a choice of firm or soft pillows, enhancing the overall sleep experience with great pillows. The beds are not just comfortable but also quiet, allowing guests to rest undisturbed. Additionally, the provision of crisp sheets enhances the sleeping experience. The hotel also impresses with thoughtful touches like large bottles of shampoo, conditioner, body wash, and lotion, adding convenience to the comfort of the stay. Overall, those staying with family have had positive experiences and would consider returning, with the accommodating front desk staff adding to the pleasant experience.
Cleanliness
Holiday Inn Johnson City by IHG receives high praise for its cleanliness, consistently highlighted by guests in their reviews. The hotel is described as super clean and well-tended, with both rooms and shared facilities being meticulously maintained. Guests appreciate the clean and orderly environment, noting that everything—from the lobby to the bathrooms—upholds a high standard of tidiness. The housekeeping team is frequently commended for their effort in maintaining these standards, ensuring a comfortable stay. The property also garners positive remarks for its quiet and comfortable accommodations, with the clean, cozy rooms often mentioned as a highlight. Guests also note the friendliness and helpfulness of the staff, which, alongside the immaculate conditions, contributes to a pleasant overall experience. Overall, staying at this Holiday Inn offers a well-kept and accommodating environment that meets guests' expectations for cleanliness and comfort.
Staff
The reviews for Holiday Inn Johnson City by IHG paint a compelling picture of exemplary hospitality largely defined by the hotel’s staff. Consistent feedback highlights the team as friendly, professional, and notably accommodating, aiming to ensure a seamless experience for guests. Numerous guests emphasize the staff's helpfulness and readiness to offer assistance, whether it involves quick check-ins, resourceful recommendations, or resolving inconveniences with promptness and empathy. Whether at the front desk or in housekeeping, every interaction seems to carry warmth and efficiency. Specific recognition is often given to individuals for going above and beyond in their roles, such as a notably attentive front desk clerk named Kristen. The overall staff's exceptional service blends professionalism with a personable touch, frequently enhancing guest experiences through their courteous and pleasant demeanor.
Yes, Holiday Inn Johnson City by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Holiday Inn Johnson City by IHG.
Yes, Holiday Inn Johnson City by IHG welcomes dogs.
No, parking facilities aren't available at Holiday Inn Johnson City by IHG.