Southern Sun Rosebank, Johannesburg
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Summary of reviewsSouthern Sun Rosebank enjoys a highly praised prime location in the heart of Rosebank, Johannesburg, offering easy access to the Rosebank Mall and other key attractions. The neighborhood is safe, serene and conveniently close to public transportation, making it ideal for both leisure and business travelers.
The hotel’s breakfast receives widespread acclaim for its quality, variety and overall sumptuous experience, often exceeding guests’ expectations. Dinner options, particularly at the hotel's main restaurant, are also well-appreciated for their delicious and diverse offerings with standout mentions for certain dishes and the overall dining ambiance.
The rooms provide spacious, clean and comfortable accommodations with large, cozy beds contributing to restful sleep. Views of the city’s green skyline and modern amenities add to the appeal. However, some areas need attention, such as sporadic maintenance issues and occasional inconsistencies in housekeeping services.
Cleanliness across the hotel, particularly in public areas, is generally high with friendly and efficient housekeeping staff ensuring well-maintained spaces. The reception and public areas like the gym and spa also reflect this commitment to cleanliness.
The staff at Southern Sun Rosebank are frequently praised for their friendliness, attentiveness and professional service. Guests often highlight the welcoming and accommodating nature of both the reception and dining staff, greatly enhancing the overall experience.
WiFi services at the hotel provide a mixed experience. While fast and reliable in some areas, inconsistencies in speed and coverage are noted with some guests facing challenges streaming content and accessing the network in specific locations.
The hotel’s gym is well-equipped, clean and available 24/7, meeting the expectations of fitness-conscious visitors. The pool area, while appreciated for its amenities and service, faces some critiques regarding cleanliness, size and temperature, though it generally adds positive value to the hotel experience.
Parking at Southern Sun Rosebank is secure but comes with additional costs and some logistical challenges. The need to navigate small parking spaces and deal with parking tickets was a recurring point of contention.
Family-friendly features are a strong point with attentive staff, interconnecting rooms and child-oriented amenities like board games making it a good choice for families. The overall service and safe environment contribute to a favorable family experience.
Southern Sun Rosebank generally delivers on providing comfortable, clean and inviting beds, despite a few differing opinions. The quality sleep environment is often highlighted, adding to the overall guest satisfaction.
In summary, Southern Sun Rosebank is celebrated for its strategic location, excellent breakfast and dinner options, friendly staff, high cleanliness standards and comfortable accommodations, making it a reliable and pleasant choice for travelers.
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The hotel’s breakfast receives widespread acclaim for its quality, variety and overall sumptuous experience, often exceeding guests’ expectations. Dinner options, particularly at the hotel's main restaurant, are also well-appreciated for their delicious and diverse offerings with standout mentions for certain dishes and the overall dining ambiance.
The rooms provide spacious, clean and comfortable accommodations with large, cozy beds contributing to restful sleep. Views of the city’s green skyline and modern amenities add to the appeal. However, some areas need attention, such as sporadic maintenance issues and occasional inconsistencies in housekeeping services.
Cleanliness across the hotel, particularly in public areas, is generally high with friendly and efficient housekeeping staff ensuring well-maintained spaces. The reception and public areas like the gym and spa also reflect this commitment to cleanliness.
The staff at Southern Sun Rosebank are frequently praised for their friendliness, attentiveness and professional service. Guests often highlight the welcoming and accommodating nature of both the reception and dining staff, greatly enhancing the overall experience.
WiFi services at the hotel provide a mixed experience. While fast and reliable in some areas, inconsistencies in speed and coverage are noted with some guests facing challenges streaming content and accessing the network in specific locations.
The hotel’s gym is well-equipped, clean and available 24/7, meeting the expectations of fitness-conscious visitors. The pool area, while appreciated for its amenities and service, faces some critiques regarding cleanliness, size and temperature, though it generally adds positive value to the hotel experience.
Parking at Southern Sun Rosebank is secure but comes with additional costs and some logistical challenges. The need to navigate small parking spaces and deal with parking tickets was a recurring point of contention.
Family-friendly features are a strong point with attentive staff, interconnecting rooms and child-oriented amenities like board games making it a good choice for families. The overall service and safe environment contribute to a favorable family experience.
Southern Sun Rosebank generally delivers on providing comfortable, clean and inviting beds, despite a few differing opinions. The quality sleep environment is often highlighted, adding to the overall guest satisfaction.
In summary, Southern Sun Rosebank is celebrated for its strategic location, excellent breakfast and dinner options, friendly staff, high cleanliness standards and comfortable accommodations, making it a reliable and pleasant choice for travelers.
Hotel with Spa
While the provided context doesn't detail the spa offerings, Southern Sun hotels are generally known for their wellness amenities.
Family Friendly Hotel
This hotel is conveniently located and provides easy access to various attractions. It is suitable for families looking for a comfortable stay.
Hotel near Nightlife Spots
Located in Rosebank, the Southern Sun offers stylish rooms and is within walking distance of the Rosebank Gautrain station and The Rosebank Mall. Rosebank has a vibrant nightlife scene.
Hotel with Swimming Pool
This hotel offers an infinity pool. It is situated in the vibrant Rosebank area.
Infinity Pool Rooftop Pool Outdoor Pool
Business Hotel
Southern Sun Rosebank provides a blend of comfort and convenience for business travelers. It offers a well-equipped business center, meeting rooms, and high-speed internet access. Its central location in Rosebank and proximity to business districts make it a practical choice.
Hotel with Parking
Secure parking is available at a daily rate. The hotel offers public parking on site, a parking garage, and accessible parking, with a large capacity of 300 parking bays.
Accessible Hotel
Southern Sun Rosebank, Johannesburg is listed as one of the most booked accessible hotels from the past month.
Hotel with Gym
This hotel includes a fitness center for guests to maintain their workout routines. Its location and amenities cater to both business and leisure travelers focused on health and wellness.
4-Star Hotel
This hotel is popular with guests and is located in Johannesburg. It offers great location and service, highlighting its cleanliness and spacious rooms. The hotel is well-suited for both business and leisure travelers.
Hotel with Outdoor Pool
This 4-star hotel features an outdoor pool and a Zen garden, offering a relaxing space. The pool area includes a small terrace for sunbathing.
Hotel with Rooftop Pool
The hotel boasts a rooftop pool that provides an urban retreat with views of the surrounding Rosebank area. It's a great spot for relaxation and enjoying the Johannesburg skyline.
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Hotel with Infinity Pool
Guest Reviews
Southern Sun Rosebank offers a prime location that is frequently praised by its guests. Situated in the heart of Rosebank, Johannesburg, it is conveniently close to the Rosebank Mall, allowing for easy access to shopping, dining and entertainment options. The hotel is well-positioned near numerous attractions and essential amenities, making it exceptionally accessible for travelers arriving from the airport and those looking to explore the city.
Guests appreciate the safe and secure neighborhood, adding an element of peace to their stay. Many reviews highlight the serene and quiet setting of the hotel, despite its central and bustling surroundings. The proximity to the Rosebank Sunday Market is another noted advantage, providing guests with a convenient spot for weekend leisure.
The location is also commended for being in close range of public transportation, including bus terminals and the hop-on-hop-off bus, facilitating seamless travel around Johannesburg. Additionally, it is near several business and workplace destinations, making it a practical choice for business travelers.
Overall, the reviews underline the convenience, safety and accessibility of Southern Sun Rosebank’s location, contributing significantly to a comfortable and enjoyable stay.
Set in a prime location near the Rosebank Mall, Southern Sun Rosebank is frequently praised by guests for its breakfast offerings. The majority of reviews highlight the excellent quality and variety of the breakfast spread with terms like "excellent," "amazing," and "delicious" frequently used. Guests appreciate the hearty options, diverse selections and the overall sumptuous experience that often exceeds expectations. The atmosphere during breakfast is pleasant with attentive staff adding to the positive dining experience.
Many noted the breakfast to be one of the best they had experienced in Johannesburg, mentioning specific elements such as vegetarian options and standout dishes. A few reviews indicate minor areas for improvement, such as the need for more convenient coffee stations and better table availability during busy times. However, these points are outshined by the numerous accolades for the fresh and varied offerings. Overall, guests found the breakfast at Southern Sun Rosebank to be a delightful and essential part of their stay.
Southern Sun Rosebank offers a dining experience with a strong reputation for delicious meals, especially at the hotel's main restaurant. Many guests praised the quality and taste of the food, highlighting the diverse and satisfying dinner options. Standout mentions include the delectable dishes at Jichana and the quality dining experience at the Marble Bar, known for its great spicy liver starter for supper and excellent cocktails.
The affordability combined with the fine dining quality makes the on-site restaurant an appreciated option for many. The dinner at the Grill, while having good moments, received mixed reviews with some guests suggesting it can be limiting or better to skip. The restaurant's overall environment and food were described as very good and super perfect, enhancing the dining experience for visitors.
Despite the generally positive feedback on the food, there were occasional criticisms. Some guests found the service to be poor and noted instances where the food did not meet expectations, such as the T-bone steak being consistently bad, lamb shank being dry and meals not cooked to order. Nonetheless, for most visitors, the dining at Southern Sun Rosebank is a delightful component of their stay with high-quality, tasty and affordable meals.
The reviews of Southern Sun Rosebank paint a mixed yet generally positive picture of the rooms. A common highlight is the spaciousness with many guests appreciating the large and clean rooms, often described as comfortable and neat. The bedding, in particular, stands out for its comfort, contributing to a great night’s sleep. Natural light and views of the city’s green skyline add to the appeal of the rooms.
Cleanliness generally meets expectations with numerous mentions of rooms being very clean upon arrival and well-maintained throughout the stay. Towels and bed linens are noted for their cleanliness and quality, adding to the overall comfort. The presence of modern amenities like tea and coffee stations is also appreciated, making stays more convenient.
However, the reviews reflect a need for renovation in some rooms with mentions of outdated decor, stained carpets and maintenance issues such as broken windows and rusty shower floors. Some rooms suffer from poor ventilation, making them feel stuffy and the air conditioning not always functioning properly. Small bathrooms and insufficient lighting are also noted drawbacks.
A significant drawback for some guests was the inconsistency in housekeeping services with reports of rooms not being cleaned as per expectations. Noise from other rooms and external sources, as well as non-functional electrical outlets, further detracted from the experience for a few.
On a positive note, staff responsiveness to issues such as providing extra blankets or dealing with maintenance concerns was noted, suggesting a commitment to guest satisfaction. Room upgrades were appreciated by several guests, enhancing their stay considerably.
In summary, while Southern Sun Rosebank offers spacious, clean and comfortable rooms with pleasant views, there are areas that require attention, particularly in terms of modernization and maintenance to meet diverse guest expectations.
At Southern Sun Rosebank, the beds have garnered notable attention from guests with numerous mentions of their comfort. Clean and spacious, the beds offer a restful retreat complemented by crisp, clean bedding. Many guests have highlighted the beds as comfortable with some describing them as very comfortable, even boasting big or large king-size beds. The quality mattresses and plush pillows add to the overall sleep experience, ensuring a cozy night’s rest.
However, it's worth noting that there are mixed opinions, as a few guests found the beds less comfortable with some describing them as not comfortable at all. This minor inconsistency does not overshadow the predominantly positive feedback regarding the beds, which are generally praised for their comfort and cleanliness. Whether it's a soft mattress or the spacious feel of the bed, the overall sentiment leans towards a good quality sleep environment.
In summary, while there are a few differing opinions, Southern Sun Rosebank mostly delivers on providing comfortable, clean and inviting beds for guests.
Southern Sun Rosebank is generally praised for its excellent cleanliness standards throughout the hotel. Guests frequently commend the clean rooms, spotless bedding and well-maintained public areas. Housekeeping services are highlighted for their friendliness and efficiency, ensuring that rooms are cleaned daily and kept in top-notch condition. The spa, reception and hallway areas are also noted for their cleanliness, contributing to an inviting and hygienic environment.
However, inconsistencies in room and bathroom cleanliness were mentioned by several guests. Issues such as dirty carpets, neglected bathroom corners and outdated facilities occasionally detracted from the overall experience. Some rooms were reported to have a lack of attention to detail with certain areas not being cleaned properly and bathrooms showing signs of neglect.
Despite these occasional lapses, the overall feedback about the hotel's cleanliness remains highly positive. The staff's dedication to maintaining a clean and comfortable environment shines through, making Southern Sun Rosebank a generally reliable choice for travelers prioritizing hygiene. The central location of the hotel further adds to the convenience, making it a prime spot for both leisure and business stays.
Southern Sun Rosebank appears to have a standout team that guests frequently praise for their friendliness and helpfulness. From the reception to the restaurant, the staff consistently demonstrate exceptional hospitality. Guests often highlight the welcoming and professional demeanor of the reception staff, mentioning their excellent service and accommodating nature. The cleaners are described as pleasant and collaborative, contributing to a positive overall atmosphere.
Moreover, numerous reviews emphasize the staff's exceptional attitude and willingness to assist with some guests specifically mentioning the polite and courteous manner of the team. The evening staff also receive commendation for their professional and friendly approach.
Despite a few mentions of disorganized service and some unfriendly encounters, the general consensus is overwhelmingly positive. The bar, restaurant and breakfast room staff particularly stood out for their outstanding service. Overall, the kind, attentive and experienced staff at Southern Sun Rosebank significantly enhance the guest experience, ensuring a warm and hospitable stay.
Southern Sun Rosebank presents a mixed bag of experiences regarding its WiFi services. Guests have highly praised the WiFi for being fast with mentions of excellent and great Wi-Fi connections both in the rooms and public areas. The internet strength has been noted as strong and exceptional in public spaces, which enhances the overall convenience for guests needing stable connectivity.
However, there are several critiques as well. Some guests experienced slow WiFi speeds and faced challenges in streaming videos or using platforms like YouTube, indicating inconsistency in performance. There were isolated incidents of WiFi not working in specific areas such as the gym and some found the process of acquiring a WiFi password inconvenient. Issues with the WiFi coupon freezing after certain usage and problems with initial setup further underscored these concerns.
Overall, while the WiFi at Southern Sun Rosebank is capable of delivering a satisfactory and, at times, excellent internet experience, improvements in consistency and coverage would greatly enhance guest satisfaction.
Southern Sun Rosebank offers a gym with appreciated amenities, highlighted by a pleasant pool view. Guests generally found the gym to be spacious and clean, often noting that it exceeds expectations for hotels of its category. The gym is well-equipped and available 24 hours a day, providing flexibility for travelers. While it has received praise for being excellent and nice, some guests mentioned that weights were missing and it wasn't as well-equipped as they had hoped. Overall, the gym at Southern Sun Rosebank has garnered positive feedback for its cleanliness, size and availability, making it a notable feature for fitness-conscious visitors.
Southern Sun Rosebank's pool area receives mixed reviews with praise for the great pool area, refreshing outdoor pool space and convenient pool service that includes drinks. Guests appreciate the additional amenities like the gym and sauna. However, there are some criticisms, including the pool area lacking sunlight in the mornings, occasional cleanliness issues, particularly a dirty pool and jacuzzi and the pool bar's limited staffing. Several reviews note that the pool is small and sometimes cold. Additionally, the pool being out of service at times has been a point of dissatisfaction. Despite these issues, the overall impression leans positively toward the facilities offered in the pool area.
Guests at Southern Sun Rosebank have mixed feelings about the parking options available at the hotel. While some appreciated the availability of secure parking as a plus, many highlighted that there is an additional cost involved with a daily fee of R50. The parking spaces were often described as being too small and challenging to navigate. Additionally, the necessity to pay for parking and repeatedly deal with parking tickets was seen as a drawback. Despite security measures being in place, some reviews expressed concerns over the ease and safety of parking, noting unfortunate experiences with parking in the area. Overall, while the secure parking availability is noted, the additional cost and logistical challenges remain points of contention.
Southern Sun Rosebank offers a family-friendly environment that caters well to guests traveling with children. The hotel staff is attentive and hospitable, ensuring that families feel welcome and supported throughout their stay. Family-friendly accommodations, including interconnecting rooms, provide added convenience and ease for those with kids. The clean, standard rooms contribute to comfortable family stays.
The hotel is certainly recommended for families, thanks to its safe and child-friendly amenities. Children particularly enjoy the facilities available, such as board games and other entertainment options. This establishment is well-suited for families, offering a good environment for children. Overall, the hotel receives praise for its great service and comfortable family-oriented settings, making it a favorable choice for family stays in the area.
Southern Sun Rosebank offers a blend of four-star amenities with facilities that are notably clean and more spacious compared to others in its category. Guests appreciate the high standard of cleanliness and size of the facilities, which contribute to an overall four-star experience. However, reviews indicate that the room upkeep and service levels occasionally fall short of the four-star standard with some feeling it aligns more closely with a three-star experience. While many find it provides a true four-star experience, there are comments that suggest inconsistency in service quality and room maintenance.
Southern Sun Rosebank caters well to business travelers with several key features. Guests appreciate the helpful and friendly staff, which enhances the overall experience. The hotel offers a free shuttle bus service to nearby locations, which is widely regarded as convenient. The communal spaces are designed to accommodate working, exercising or relaxing, making it an ideal environment for business visitors to unwind. Although some facilities, such as the business center, have experienced disruptions due to load shedding, the hotel still remains a preferred choice for business trips. The presence of standard foam and hypoallergenic pillows adds a layer of comfort. The location is another plus, as visitors express positive sentiments about it. However, it is important to note that the hotel primarily serves business needs and may not be the best fit for leisure stays.
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Location
Guests appreciate the safe and secure neighborhood, adding an element of peace to their stay. Many reviews highlight the serene and quiet setting of the hotel, despite its central and bustling surroundings. The proximity to the Rosebank Sunday Market is another noted advantage, providing guests with a convenient spot for weekend leisure.
The location is also commended for being in close range of public transportation, including bus terminals and the hop-on-hop-off bus, facilitating seamless travel around Johannesburg. Additionally, it is near several business and workplace destinations, making it a practical choice for business travelers.
Overall, the reviews underline the convenience, safety and accessibility of Southern Sun Rosebank’s location, contributing significantly to a comfortable and enjoyable stay.
Breakfast
Many noted the breakfast to be one of the best they had experienced in Johannesburg, mentioning specific elements such as vegetarian options and standout dishes. A few reviews indicate minor areas for improvement, such as the need for more convenient coffee stations and better table availability during busy times. However, these points are outshined by the numerous accolades for the fresh and varied offerings. Overall, guests found the breakfast at Southern Sun Rosebank to be a delightful and essential part of their stay.
Dinner
The affordability combined with the fine dining quality makes the on-site restaurant an appreciated option for many. The dinner at the Grill, while having good moments, received mixed reviews with some guests suggesting it can be limiting or better to skip. The restaurant's overall environment and food were described as very good and super perfect, enhancing the dining experience for visitors.
Despite the generally positive feedback on the food, there were occasional criticisms. Some guests found the service to be poor and noted instances where the food did not meet expectations, such as the T-bone steak being consistently bad, lamb shank being dry and meals not cooked to order. Nonetheless, for most visitors, the dining at Southern Sun Rosebank is a delightful component of their stay with high-quality, tasty and affordable meals.
Rooms
Cleanliness generally meets expectations with numerous mentions of rooms being very clean upon arrival and well-maintained throughout the stay. Towels and bed linens are noted for their cleanliness and quality, adding to the overall comfort. The presence of modern amenities like tea and coffee stations is also appreciated, making stays more convenient.
However, the reviews reflect a need for renovation in some rooms with mentions of outdated decor, stained carpets and maintenance issues such as broken windows and rusty shower floors. Some rooms suffer from poor ventilation, making them feel stuffy and the air conditioning not always functioning properly. Small bathrooms and insufficient lighting are also noted drawbacks.
A significant drawback for some guests was the inconsistency in housekeeping services with reports of rooms not being cleaned as per expectations. Noise from other rooms and external sources, as well as non-functional electrical outlets, further detracted from the experience for a few.
On a positive note, staff responsiveness to issues such as providing extra blankets or dealing with maintenance concerns was noted, suggesting a commitment to guest satisfaction. Room upgrades were appreciated by several guests, enhancing their stay considerably.
In summary, while Southern Sun Rosebank offers spacious, clean and comfortable rooms with pleasant views, there are areas that require attention, particularly in terms of modernization and maintenance to meet diverse guest expectations.
Beds
However, it's worth noting that there are mixed opinions, as a few guests found the beds less comfortable with some describing them as not comfortable at all. This minor inconsistency does not overshadow the predominantly positive feedback regarding the beds, which are generally praised for their comfort and cleanliness. Whether it's a soft mattress or the spacious feel of the bed, the overall sentiment leans towards a good quality sleep environment.
In summary, while there are a few differing opinions, Southern Sun Rosebank mostly delivers on providing comfortable, clean and inviting beds for guests.
Cleanliness
However, inconsistencies in room and bathroom cleanliness were mentioned by several guests. Issues such as dirty carpets, neglected bathroom corners and outdated facilities occasionally detracted from the overall experience. Some rooms were reported to have a lack of attention to detail with certain areas not being cleaned properly and bathrooms showing signs of neglect.
Despite these occasional lapses, the overall feedback about the hotel's cleanliness remains highly positive. The staff's dedication to maintaining a clean and comfortable environment shines through, making Southern Sun Rosebank a generally reliable choice for travelers prioritizing hygiene. The central location of the hotel further adds to the convenience, making it a prime spot for both leisure and business stays.
Staff
Moreover, numerous reviews emphasize the staff's exceptional attitude and willingness to assist with some guests specifically mentioning the polite and courteous manner of the team. The evening staff also receive commendation for their professional and friendly approach.
Despite a few mentions of disorganized service and some unfriendly encounters, the general consensus is overwhelmingly positive. The bar, restaurant and breakfast room staff particularly stood out for their outstanding service. Overall, the kind, attentive and experienced staff at Southern Sun Rosebank significantly enhance the guest experience, ensuring a warm and hospitable stay.
Wi-Fi
However, there are several critiques as well. Some guests experienced slow WiFi speeds and faced challenges in streaming videos or using platforms like YouTube, indicating inconsistency in performance. There were isolated incidents of WiFi not working in specific areas such as the gym and some found the process of acquiring a WiFi password inconvenient. Issues with the WiFi coupon freezing after certain usage and problems with initial setup further underscored these concerns.
Overall, while the WiFi at Southern Sun Rosebank is capable of delivering a satisfactory and, at times, excellent internet experience, improvements in consistency and coverage would greatly enhance guest satisfaction.
Gym
Pool
Parking
Family
The hotel is certainly recommended for families, thanks to its safe and child-friendly amenities. Children particularly enjoy the facilities available, such as board games and other entertainment options. This establishment is well-suited for families, offering a good environment for children. Overall, the hotel receives praise for its great service and comfortable family-oriented settings, making it a favorable choice for family stays in the area.
4 Star
Business
Yes, Southern Sun Rosebank, Johannesburg has pool(s) that belong to one or more of the following categories: Infinity Pool, Rooftop Pool, Outdoor Pool.
Yes, a spa is available at Southern Sun Rosebank, Johannesburg.
No, Southern Sun Rosebank, Johannesburg doesn't allow dogs.
Yes, parking facilities are available at Southern Sun Rosebank, Johannesburg.
Yes, Southern Sun Rosebank, Johannesburg has a gym.
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