Ascot Hotel
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Summary of reviewsAscot Hotel garners positive reviews for its strategic location, which is praised for its accessibility and proximity to various amenities, making it an ideal choice for guests looking for convenience. Situated in a central area, it offers easy access to attractions like Shepstone Gardens and Rosebank Mall. Despite some concerns about nighttime safety and noise due to nearby nightclubs, the overall location contributes to a comfortable stay.
The rooms at Ascot Hotel receive commendations for their spaciousness, cleanliness, and comfort. Guests appreciate the large, clean accommodations featuring warm décor. The comfortable beds and peaceful area add to the restful ambiance, enhanced by the friendly and responsive staff who contribute positively to the guest experience despite some minor issues like occasional cigarette odors.
The hotel staff are frequently highlighted for their exceptional friendliness and helpful service, with many guests mentioning their attentiveness and warm demeanor as significant factors in their enjoyable stay. Neo and colleagues are noted for their customer service excellence, creating a welcoming atmosphere throughout the hotel.
While the breakfast offerings garner mixed feedback, those who experienced the service praise the hospitality. However, there is room for improvement in clarity, availability, and timing of breakfast services. The cleanliness of the hotel is mostly well-received, with consistent remarks on the immaculate state of rooms and bathrooms, though some discrepancies suggest occasional oversights.
The Wi-Fi service presents challenges, with intermittent connectivity and better performance in common areas. Parking facilities also pose concerns, requiring some guests to use street parking, which is generally considered safe but not without its apprehensions.
The hotel's beds are largely praised for comfort, although some have mentioned separations in beds made from single units. Despite a few critiques regarding unmet expectations of a four-star accommodation, such as internet reliability during power outages, Ascot Hotel remains a satisfactory option for those seeking a combination of affordability and convenience within its unique offering.
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The rooms at Ascot Hotel receive commendations for their spaciousness, cleanliness, and comfort. Guests appreciate the large, clean accommodations featuring warm décor. The comfortable beds and peaceful area add to the restful ambiance, enhanced by the friendly and responsive staff who contribute positively to the guest experience despite some minor issues like occasional cigarette odors.
The hotel staff are frequently highlighted for their exceptional friendliness and helpful service, with many guests mentioning their attentiveness and warm demeanor as significant factors in their enjoyable stay. Neo and colleagues are noted for their customer service excellence, creating a welcoming atmosphere throughout the hotel.
While the breakfast offerings garner mixed feedback, those who experienced the service praise the hospitality. However, there is room for improvement in clarity, availability, and timing of breakfast services. The cleanliness of the hotel is mostly well-received, with consistent remarks on the immaculate state of rooms and bathrooms, though some discrepancies suggest occasional oversights.
The Wi-Fi service presents challenges, with intermittent connectivity and better performance in common areas. Parking facilities also pose concerns, requiring some guests to use street parking, which is generally considered safe but not without its apprehensions.
The hotel's beds are largely praised for comfort, although some have mentioned separations in beds made from single units. Despite a few critiques regarding unmet expectations of a four-star accommodation, such as internet reliability during power outages, Ascot Hotel remains a satisfactory option for those seeking a combination of affordability and convenience within its unique offering.
Hotel near Golf Courses
The Ascot Hotel is listed among hotels near the Royal Johannesburg & Kensington Golf Club, offering a convenient stay for golfers.
Hotel with Free Wi-Fi
The Ascot Hotel offers guests the convenience of free Wi-Fi, ensuring they can stay connected for both leisure and business purposes.
Cheap Hotel
This hotel offers affordable accommodation in Johannesburg. It provides essential amenities for a comfortable stay while remaining budget-friendly.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
Hotel with Gym
Small Hotel
4-Star Hotel
Guest Reviews
Ascot Hotel offers a location that is widely praised for its accessibility and proximity to various amenities, making it a convenient choice for many guests. Nestled in a central area, the hotel is surrounded by an array of restaurants and shops, providing plenty of options within easy walking distance. Guests appreciate being close to attractions such as Shepstone Gardens and Rosebank Mall, making it ideal for those attending events or seeking leisure activities. The neighborhood is generally regarded as safe, contributing to a sense of security for visitors, although there are mentions of certain areas feeling less safe at night for solo travelers. While praised for being in a quiet residential setting, some note that the vicinity includes lively nightclubs, which may lead to significant nighttime noise. Overall, Ascot Hotel stands out for its strategic location, offering a blend of convenience and access to the essentials required for a comfortable stay.
Ascot Hotel receives mixed feedback regarding its breakfast offerings. Some guests praise the breakfast as amazing and excellent once it is served, highlighting the friendly and warm atmosphere of the hotel. However, numerous guests express disappointment over the lack of clarity and availability of breakfast services. Reports indicate that the kitchen was often closed due to renovations or private functions, leaving several guests without the breakfast they anticipated. Some guests felt misled by advertisements stating breakfast was included, only to find this not to be the case upon arrival. Additionally, breakfast service starts relatively late, around 8 AM, which is inconvenient for those with early departures. While hearty breakfast options are available for an additional fee, there is room for improvement, particularly in expanding options to include preferences such as Halal meals and offering breakfast in bed. Despite these inconsistencies, the hotel's staff are noted for their welcoming demeanor and helpfulness.
Ascot Hotel offers a generally positive experience when it comes to its rooms. Guests frequently praised the spaciousness and cleanliness of the accommodations, with many noting the size of the rooms as being larger than the typical hotel experience. The beds were described as comfy, contributing to an overall sense of comfort and relaxation. The decor and neatness of the rooms and bathrooms stood out, with many reviewers highlighting the warm decor and the daily servicing ensuring a tidy environment.
Cleanliness was a consistent theme, with several guests commending the immaculate state of the rooms and the bathrooms. The peacefulness of the area added to the restful ambiance, making it a suitable choice for guests seeking tranquility. Other positive aspects included the friendliness and responsiveness of the staff, enhancing the welcoming atmosphere of the hotel.
However, not all reviews were entirely positive. A few guests noted issues such as bedding quality and the presence of cigarette odors in some rooms, requiring air fresheners. Additionally, some advertised amenities were reportedly absent, pointing to occasional discrepancies between expectations and reality. Despite these minor drawbacks, the general consensus underscores Ascot Hotel as a clean, comfortable option with an emphasis on spacious accommodations in a peaceful setting.
Ascot Hotel's beds receive predominantly positive comments from guests, with comfort being a recurring theme. Visitors frequently praise the beds for being comfortable, citing supportive mattresses and cozy sheets and pillows. Many appreciate the spaciousness of the rooms and the comfort of the beds in these inviting spaces. The rooms offer ample amenities like TV channels, adding to the overall experience. However, a few guests note that some beds consist of single units pushed together, which can cause discomfort as they tend to separate during the night. Despite this, most guests find the beds to be a highlight of their stay, contributing significantly to the comfortable and restful environment offered by the hotel.
Ascot Hotel has received mixed reviews regarding its cleanliness, though many guests have positive observations. Several visitors praised the hotel for its high level of cleanliness, especially highlighting immaculate bathrooms and comfortable, clean spaces. Guests frequently mention the hotel rooms being clean and well-organized, with neatness contributing to a cozy and comfortable environment. The white linens and warm decor further complement the cleanliness in many areas of the hotel, contributing positively to the overall guest experience. Additionally, the friendly and helpful staff have made a significant impression, enhancing the clean and welcoming atmosphere of the hotel.
However, some reviews indicate that there are areas needing improvement. Instances of dust accumulation in rooms, unclean towels and carpets, stained bathroom walls, and bedding have been reported. Such feedback suggests that while many areas of the hotel maintain a high standard of cleanliness, there are occasional oversights. Despite these discrepancies, the general sentiment remains positive, with cleanliness noted as an integral part of the guest experience at Ascot Hotel.
At Ascot Hotel, guests can expect a truly warm and welcoming atmosphere thanks to the exceptional staff. Known for their friendliness and helpfulness, the staff consistently impresses with their cheerful demeanor and attentive service. Neo and his colleagues are particularly noted for enhancing guests' experiences, with one guest even extending their stay due to the bubbly reception received. The reception team shines with top-tier customer service, characterized by easy communication and a genuine willingness to assist with guests' needs.
Whether it’s the receptionist's constant smile or the collective supportiveness of the crew, the staff’s hospitality sets a positive tone throughout the hotel. They handle requests with remarkable responsiveness and accommodate travelers with kindness and warmth. Ensuring a comfortable stay, the staff are dedicated to creating a pleasant environment, managing services efficiently, and offering assistance whenever required. Ascot Hotel staff stands out not only for their ability to make guests feel at home but also for their passion for delivering memorable service experiences.
When staying at the Ascot Hotel, guests can expect some challenges with the Wi-Fi connectivity. Many have experienced issues with weak signals in their rooms and intermittent connectivity, particularly noting that the Wi-Fi works best in common areas like the reception or close to the bar. Additionally, the Wi-Fi service can be disrupted during power outages, which affects overall accessibility. Despite these concerns, some guests have found the Wi-Fi to be satisfactory during certain times, although consistent performance seems to be an area requiring improvement. For future visitors, it may be worthwhile to manage expectations and consider these factors when planning their stay.
When considering a stay at the Ascot Hotel, potential visitors might want to take into account some concerns regarding its parking facilities. Despite the hotel's indication of having parking amenities, guests frequently find themselves needing to rely on street parking due to limitations with the designated parking areas. This often involves leaving vehicles on nearby streets, which some guests have mentioned is fortunately safe but not without concerns of security.
The hotel's underground parking area has been described as somewhat challenging, with a steep and narrow entrance that may not comfortably accommodate larger vehicles. Some described the parking as resembling more of a storage area, which detracts from the sense of security expected for one's vehicle. However, while securing parking might present a bit of a logistical issue, those who did park on the street expressed relief that no incidents occurred, despite the initial apprehension.
For travelers prioritizing secure and convenient parking, these reviews suggest a need for consideration and perhaps alternative arrangements or expectations when staying at Ascot Hotel.
Ascot Hotel offers an impressive overall quality of facilities at a budget-friendly price. However, some guests feel that the four-star rating may be misleading, suggesting that an updated assessment is needed. While the hotel does provide a comfortable setting, expectations for certain standard amenities, such as a small refrigerator in the rooms, were unmet. There were also remarks about the need for improvements, particularly related to the hotel's internet reliability and responsiveness during power outages, like loadshedding. Despite these concerns, Ascot Hotel manages to maintain a promising impression for those seeking affordability and adequate facilities, though it may not fully align with traditional four-star standards.
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Location
Breakfast
Rooms
Cleanliness was a consistent theme, with several guests commending the immaculate state of the rooms and the bathrooms. The peacefulness of the area added to the restful ambiance, making it a suitable choice for guests seeking tranquility. Other positive aspects included the friendliness and responsiveness of the staff, enhancing the welcoming atmosphere of the hotel.
However, not all reviews were entirely positive. A few guests noted issues such as bedding quality and the presence of cigarette odors in some rooms, requiring air fresheners. Additionally, some advertised amenities were reportedly absent, pointing to occasional discrepancies between expectations and reality. Despite these minor drawbacks, the general consensus underscores Ascot Hotel as a clean, comfortable option with an emphasis on spacious accommodations in a peaceful setting.
Beds
Cleanliness
However, some reviews indicate that there are areas needing improvement. Instances of dust accumulation in rooms, unclean towels and carpets, stained bathroom walls, and bedding have been reported. Such feedback suggests that while many areas of the hotel maintain a high standard of cleanliness, there are occasional oversights. Despite these discrepancies, the general sentiment remains positive, with cleanliness noted as an integral part of the guest experience at Ascot Hotel.
Staff
Whether it’s the receptionist's constant smile or the collective supportiveness of the crew, the staff’s hospitality sets a positive tone throughout the hotel. They handle requests with remarkable responsiveness and accommodate travelers with kindness and warmth. Ensuring a comfortable stay, the staff are dedicated to creating a pleasant environment, managing services efficiently, and offering assistance whenever required. Ascot Hotel staff stands out not only for their ability to make guests feel at home but also for their passion for delivering memorable service experiences.
Wi-Fi
Parking
The hotel's underground parking area has been described as somewhat challenging, with a steep and narrow entrance that may not comfortably accommodate larger vehicles. Some described the parking as resembling more of a storage area, which detracts from the sense of security expected for one's vehicle. However, while securing parking might present a bit of a logistical issue, those who did park on the street expressed relief that no incidents occurred, despite the initial apprehension.
For travelers prioritizing secure and convenient parking, these reviews suggest a need for consideration and perhaps alternative arrangements or expectations when staying at Ascot Hotel.
4 Star
No, Ascot Hotel doesn't have any pool.
Yes, a spa is available at Ascot Hotel.
No, Ascot Hotel doesn't allow dogs.
Yes, parking facilities are available at Ascot Hotel.
Yes, Ascot Hotel has a gym.
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