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Summary of reviewsPension Imperial Spa, located in the heart of Jičín, offers a blend of historical charm and modern convenience that has delighted many guests. Its prime positioning under the square and near the old town makes it an ideal choice for those looking to explore the cultural and historical attractions of the area. The central location is complemented by the availability of free parking, which adds to the overall convenience, particularly for those traveling by car.
The breakfast experience at Pension Imperial Spa is generally appreciated for its variety and abundance, catering to diverse tastes. Many guests find it satisfying, though some mention a lack of variety and inconsistency that could be addressed to further enhance the dining experience.
Rooms at the spa offer spacious and comfortable accommodations, appreciated for their historic charm and modern amenities. While cleanliness is often highlighted positively, some areas could benefit from attention to minor repairs and improved ventilation. The presence of kitchenettes is a plus, though better equipment would be welcome. The comfort of the spacious beds is noted, despite some variability in feedback regarding their condition.
The staff interactions vary, but a general sense of helpfulness and friendliness prevails among many guests. Polite and amicable service at reception and during breakfast is acknowledged, though some inconsistencies in customer service suggest room for improvement to ensure a uniformly positive guest experience.
Parking is generally convenient, with free options available nearby, though some limitations exist regarding direct in-front parking and clarity on parking arrangements. The establishment maintains clean rooms overall, despite some specific housekeeping challenges pointed out by guests.
Overall, Pension Imperial Spa offers a pleasant stay with its central location, charming accommodations, and generally satisfactory service, providing a good base for both exploring Jičín and enjoying a comfortable retreat. Addressing minor issues related to room maintenance, cleanliness, and staffing consistency could further enhance the guest experience. Show more
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Categories
Guest House with Swimming Pool
The hotel offers an indoor pool where guests can relax and swim. The hotel boasts tennis courts, squash courts, and even skiing opportunities nearby.
Heated Pool Indoor Pool
Guest House with Parking
Pension Imperial Spa offers private parking on site or nearby for guests. There is also a possibility of finding free parking in the vicinity of the pension.
Historic Guest House
Romantic Guest House
Guest House near Nightlife Spots
Small Guest House
Guest House with Tennis Courts
4-Star Guest House
Guest House with Indoor Pool
Guest House with Heated Pool
Room Types
Deluxe Double RoomThis spacious room is decorated in warm colors and comes with wooden furniture, flat-screen TV, a small refrigerator and a private bathroom. The windows provide views of the city or the pool area.
Double Room - AtticThis room is decorated with rustic wooden floor, features an elegant bathroom and equipped with a flat-screen TV. The windows provide views of the city or the pool area.
Guest Reviews
7.6
Good
Location
Situated in the heart of Jičín, Pension Imperial Spa boasts a prime location that has garnered considerable praise from its guests. Nestled directly under the square and close to the city's charming old town, the hotel is perfectly positioned for exploring the vibrant heart of the region. The quiet surroundings provide a peaceful retreat despite being so centrally located. Guests appreciate the ease of access to the city center, with excellent hiking trails nearby for those looking to explore the natural beauty of the area. The accommodation is conveniently located within the Grand Praha Hotel building, with free parking available on a side street, adding to the convenience for visitors arriving by car. The location of Pension Imperial Spa makes it a superb choice for those seeking to immerse themselves in Jičín's cultural and historical offerings while enjoying the comforts of a city-center stay.
Breakfast
Pension Imperial Spa offers a breakfast experience that varies widely among guests. While some reviews describe the breakfast as rich, excellent, and with a substantial selection that is consistently replenished, others perceive it as being more modest and basic. The buffet-style breakfast is generally regarded as good or satisfying, with several guests highlighting its tasty and plentiful qualities. However, there are mentions of a lack of variety, with occasional repetition of options and some inconsistencies that don't completely align with the expectations for a four-star establishment. Despite these variations, many guests find the breakfast more than acceptable, often highlighting the abundance of choices available. Overall, the breakfast experience at Pension Imperial Spa seems to cater well to diverse palates, providing a wide enough range of options for most to find something they enjoy.
Rooms
Pension Imperial Spa offers a variety of room experiences, with many guests appreciating the spacious and comfortable accommodations that have a hint of historic charm. Several reviews note the rooms as being clean and nicely furnished, with some having been recently renovated, providing a fresh and cozy atmosphere. Guests particularly enjoy the room facilities, such as having a kitchenette available, although some have pointed out a lack of kitchenware.
The central location in Jičín adds to the convenience, complementing the generous room size frequently mentioned. However, mixed feedback highlights areas for improvement, such as the need for small repairs in the bathrooms and better equipment in kitchenettes. Some rooms suffer from inadequate ventilation, leading to heat issues, especially those located under the roof.
While some guests found the WiFi connectivity unreliable, others noted large, comfortable beds and suitable amenities like fridges and TVs, contributing to an overall pleasant stay. The property's classic character and central location seem to captivate guests, though attention to small maintenance issues and consistent service could enhance the experience further.
Beds
Pension Imperial Spa receives mixed feedback regarding its beds, with guests highlighting both comfort and issues. Some reviews praise the beds for being comfortable, but concerns about creaking and noise are frequent as well. The mattresses are described as really soft by some, yet others find them excessively soft or even stained. Hard beds are also a point of contention for some guests. Overall, while some visitors had a restful experience, others suggest improvements in bed quality and maintenance to ensure a consistently comfortable stay.
Cleanliness
Pension Imperial Spa offers a mixed experience in terms of cleanliness. Guests frequently mention the hotel's cleanliness as a positive aspect, highlighting clean rooms and a tranquil atmosphere. Despite these favorable remarks, some areas of concern are noted, such as mold in the refrigerator and dirt in certain rooms. Additionally, there are complaints about bathroom odors and issues with door functionality, which might affect the overall impression of tidiness. While some guests describe the place as very clean, there are others who feel the hotel falls short of its four-star rating due to these cleanliness issues. Overall, the establishment manages to maintain clean rooms but could benefit from addressing specific housekeeping challenges to enhance guest satisfaction.
Staff
Pension Imperial Spa presents a mixed picture when it comes to guest interactions with the hotel staff. Many guests reported the staff as helpful, friendly, and nice, making efforts to assist with queries and needs. The reception generally displayed politeness, and certain individuals, such as a young man at the reception, stood out for their willingness and pleasant demeanor. However, experiences varied, as some staff members seemed less customer-oriented, with moments of grumpiness and confusion noted among them. Interaction during breakfast was marked by helpfulness, despite some language barriers. While the maid was regarded favorably, the cleaning of rooms was found lacking in at least one instance. Overall, guest opinions about the staff ranged from excellent to inconsistent, highlighting room for improvement in ensuring a universally positive and customer-focused experience.
Parking
Pension Imperial Spa provides guests with a generally positive parking experience. Many reviews highlight the availability of free parking options, often nearby the establishment. Visitors frequently note the possibility of finding free parking on side streets or close to the hotel, which can be a convenient option. However, some mention that parking directly in front of the hotel can be limited or occupied. While there is mention of paid parking options, there seems to be a lack of consistent information regarding the confirmation of free parking. Guests looking for guarded parking might need to explore on-site options due to some limitations. Overall, the vicinity offers a mix of parking solutions that cater to various needs and preferences.
Yes, Pension Imperial Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Pension Imperial Spa.
No, Pension Imperial Spa doesn't allow dogs.
Yes, parking facilities are available at Pension Imperial Spa.