Guest Motel-Zhubei

Jhubei 24.86151900, 120.99164800 , No. 1432, Jhonghua Road (Show on Map)
6.0
Rated


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1 room2 guests 1 room, 2 guests
Info
Summary of reviewsGuest Motel-Zhubei showcases a blend of positive aspects and areas for improvement according to guest reviews. The breakfast experience, while receiving mixed feedback, is appreciated by many for its affordable cost and variety, catering to both Chinese and Western tastes. Items like Chinese porridge, braised pork rice and Western toast are highlighted as enjoyable. However, some guests feel that the selection is limited and repetitive with cleanliness issues such as mosquitoes and bugs in the dining area being noted.

The rooms, on the other hand, present significant challenges. Common complaints involve outdated facilities, insufficient cleanliness and maintenance issues such as peeling wallpaper, broken tiles and pervasive smoke odors. Mold, dirt and inconsistent room conditions detract from the overall experience. Additionally, inadequate soundproofing and discrepancies in room sizes and bed types further contribute to guest dissatisfaction.

Cleanliness across the motel garners mixed reviews. Some guests find the spaces relatively clean and tidy. Nevertheless, issues such as moldy bedding, dirty floors, unclean bathrooms and general disorganization, especially in common areas, reveal inconsistencies in the motel's cleaning standards. The presence of ants and cockroaches underscores the need for better maintenance practices.

The staff at Guest Motel-Zhubei earn considerable praise for their friendly, polite and accommodating nature. The reception team is particularly noted for their patience and warm welcomes, contributing significantly to a positive guest experience.

While the beds are often described as comfortable and spacious, there are concerns regarding cleanliness with reports of stained pillows, mattresses and unclean bedding. Some beds suffer from a dip in the center due to softness and instances of ants have been reported.

In summary, while Guest Motel-Zhubei offers certain strengths such as affordable and varied breakfast options and commendable staff service, it faces substantial challenges regarding room upkeep, cleanliness and maintenance. Improvements in these areas could significantly enhance the overall guest experience.
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Dog Friendly Motel
This motel could be ideal, as it is pet-friendly and offers numerous amenities to make your pets feel at home.

Motel with Parking

Room Types
Standard Room The room is equipped with a bathtub, a wardrobe, a TV and a writing desk.

Business Double Room Air-conditioned rooms come with free Wi-Fi access, a wardrobe, TV and en suite bathroom with free toiletries.

Classic Double Room Air-conditioned rooms come with free Wi-Fi access, a wardrobe, TV and en suite bathroom with bath and free toiletries.

Deluxe Double or Twin Room Featuring free toiletries, this twin/double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned twin/double room features a flat-screen TV with streaming services, a washing machine, a private entrance, soundproof walls as well as garden views. The unit has 1 bed.

Standard Quadruple Room Providing free toiletries, this quadruple room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned quadruple room provides a flat-screen TV with streaming services, a washing machine, a private entrance, soundproof walls as well as garden views. The unit offers 2 beds.

Deluxe Twin Room Providing free toiletries, this twin room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned twin room provides a flat-screen TV with streaming services, a washing machine, a private entrance, soundproof walls as well as garden views. The unit offers 2 beds.

Superior Double Room with Two Double Beds Providing free toiletries, this twin room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned twin room provides a flat-screen TV with streaming services, a washing machine, a private entrance, soundproof walls as well as garden views. The unit offers 2 beds.

Double Room with Spa Bath Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, a washing machine, a private entrance, soundproof walls as well as garden views. The unit has 1 bed.

About Guest Motel-Zhubei
License: 新竹縣旅館006號
Guest Reviews
6.0
Rated
Breakfast
Guest Motel-Zhubei offers a breakfast experience that receives mixed reviews from guests. On the positive side, the breakfast is considered rich and delicious by some, featuring a variety that includes Chinese porridge, braised pork rice and Western toast, all available at an affordable additional cost of 50 yuan per person. The venue itself is equipped with heating and air conditioning, ensuring a comfortable dining environment.

However, several guests have pointed out limitations and areas for improvement. Some describe the breakfast as mediocre with a very limited selection that feels more like a formality. The availability of dishes can be inconsistent and there are complaints about the freshness and variety, particularly regarding the repetitive stir-fried cabbage. Cleanliness concerns are also noted with reports of mosquitoes and bugs in the restaurant area.

Despite the criticisms, others appreciate the simplicity and effort put into the meal, noting that it’s a decent addition for the price. The breakfast selection does offer basic but satisfactory options like rice porridge, toast and a few hot dishes, catering to both Chinese and Western tastes. Overall, while the breakfast at Guest Motel-Zhubei has room for improvement, it provides a convenient and cost-effective option for guests.

Rooms
'Guest Motel-Zhubei' presents several significant issues that could affect a guest's stay. The rooms are often described as outdated with many guests noting that the facilities do not match what is depicted in promotional photos. The overall cleanliness of the rooms appears to be a major concern with numerous reports of dirt, mildew and a pervasive smell of smoke that air fresheners and open windows fail to eliminate.

The condition of the rooms is frequently criticized with peeling wallpaper, broken tiles and rust being common complaints. Soundproofing seems inadequate, contributing to a less restful environment, especially with issues like unknown ticking sounds disturbing sleep.

Room size is generally considered acceptable, but there are reported discrepancies in bed types and guests often find the rooms smaller and dimmer than expected. The state of the bathroom facilities, which are over two decades old, also detracts from the experience with moldy floors, sticky surfaces and drainage problems commonly mentioned. Ant infestations further complicate matters, particularly in the bathroom area.

Overall, the reviews suggest that 'Guest Motel-Zhubei' requires significant updates and improved maintenance to meet modern guest expectations.

Beds
At Guest Motel-Zhubei, guests often highlight the comfort of the beds, noting that they are quite comfortable and nice to lie on. The size of the beds also receives positive mentions with some guests appreciating their large and spacious nature. However, there are also notable issues that visitors have pointed out. Some guests have encountered cleanliness problems, such as stained pillows and mattresses and unclean bedding and sheets. Additionally, the beds and equipment are sometimes described as outdated with reports of softness leading to a dip in the center and the presence of ants in some instances. Overall, while the initial impression of comfort is a strong point, concerns regarding cleanliness and maintenance are frequently mentioned.

Cleanliness
Guest Motel-Zhubei has received a mix of reviews regarding its cleanliness. On the positive side, some guests noted that the motel can generally be considered clean and tidy and a few mentioned that the environment appeared relatively clean. However, substantial concerns were raised by other guests. Several reviews highlighted significant issues such as moldy bedding, dirty floors and unclean bathrooms. There were mentions of mold in bathtubs, peeling wallpaper and dusty corners. Additionally, some guests pointed out that the cleaning fee of 300 yuan did not correspond to the level of cleanliness provided with many citing the presence of ants, cockroaches and a pervasive smell of cigarettes. Common areas like the tea cabinet and refrigerator were also found to be quite dirty and messy. These critiques suggest that while there are moments of cleanliness, overall, the motel's cleaning standards could use improvement.

Staff
At Guest Motel-Zhubei, visitors consistently commend the staff for their exceptional service. Guests find the employees' attitude to be very satisfactory with numerous mentions of the staff being friendly, polite and accommodating. The reception team, in particular, stands out for their incredible patience and warm smiles, ensuring a welcoming atmosphere from the moment guests arrive. Although there was a remark about the staff's competency being just passable, most reviews highlight their friendly demeanor and attentiveness. Overall, the service staff receive high praise for their active engagement and good attitude, contributing to a clean and pleasant environment.


No, Guest Motel-Zhubei doesn't have any pool.

No, a spa isn't available at Guest Motel-Zhubei.

Yes, Guest Motel-Zhubei welcomes dogs.

Yes, parking facilities are available at Guest Motel-Zhubei.

No, Guest Motel-Zhubei doesn't have a gym.

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