ibis Jerusalem city Center - An AccorHotels Brand

Jerusalem 31.78208600, 35.22065600 , 4 Elisar Street (Show on Map)
8.4
Very Good


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsThe Ibis Jerusalem City Center, an AccorHotels brand, stands out for its exceptional central location in Jerusalem, providing easy access to major tourist attractions like the Old City, Mamilla Promenade, the Western Wall and Mahane Yehuda Market. Guests highly appreciate its proximity to Jaffa Street with its abundance of cafes, restaurants, shops and convenient access to public transport.

The breakfast service receives widespread acclaim with guests praising the variety and quality of food, from fresh salads, breads and pastries to a mix of local and Western dishes, all served in a clean and well-organized dining room. Special recognition is given to the attentive staff, notably John, for their excellent service. Dinner, particularly the Friday night Shabbat meal, is well-liked, although there are suggestions for improving the selection and accommodating dietary restrictions.

The rooms feature a modern, functional design and are lauded for their cleanliness and comfort. Despite being on the smaller side, they are generally well-maintained and equipped with necessary amenities, including very comfortable beds. However, some guests note issues with limited storage space, noise insulation and the compact size of rooms and bathrooms.

The hotel's cleanliness is a consistent positive point with guests frequently describing it as immaculately kept. The cleaning service is highly praised for maintaining spotless rooms and common areas. Yet, there are occasional remarks about dirty carpets and other minor cleanliness issues.

Staff at the hotel are consistently described as friendly, helpful and professional with special mentions for individuals like Efrat and Yusuf at reception for their exceptional service. This positive reception extends to the dining room staff as well, contributing to a comfortable and welcoming stay.

Guests appreciate the stable, free Wi-Fi, which enhances the overall experience by providing reliable internet connectivity. The hotel also offers practical amenities like electric kettles with coffee and tea in the rooms, further adding to the comfort of the stay.

For family travelers, the hotel is highly recommended with amenities well-suited for families and excellent service from staff. The hotel receives positive feedback for creating a comfortable environment for families, though there are some reports of inconsistencies in room experiences and comfort.

While beds are generally found to be comfortable, there are mixed reviews on their firmness and size. Some guests experience discomfort with beds made of separate mattresses that tend to move apart, particularly affecting couples.

Accessibility within the hotel is good with easy navigation and facilities accommodating travelers with disabilities. However, the lack of on-site parking and strict parking regulations in Jerusalem pose significant challenges, especially for those needing disabled parking.

Despite a few areas needing improvement, the Ibis Jerusalem City Center offers a clean, comfortable and centrally located stay, making it a popular choice for travelers exploring Jerusalem.
Show more
Categories
Hotel Taking Steps Towards Sustainability
This hotel, belonging to the AccorHotels brand, follows responsible environmental guidelines. These encompass the mindful use of cleaning supplies and measures aimed at reducing water and food waste.

Hotel with Parking
This hotel features a robotic/automatic paid parking lot with specific vehicle restrictions. Parking is based on availability.

Family Friendly Hotel

Accessible Hotel

Room Types
Superior Queen Room with City View Set on one of the upper floors, this double room has a flat-screen TV and air conditioning.

Standard Queen Room This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

Standard Triple Room This air-conditioned triple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

Standard Twin Room This air-conditioned twin room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

Superior Triple Room with City View Featuring free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The air-conditioned triple room features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.

Guest Reviews
8.4
Very Good
Location
The Ibis Jerusalem City Center, an AccorHotels brand, prides itself on an exceptional and unmatched location. Nestled in the heart of Jerusalem, the hotel is ideally positioned close to major tourist attractions, making it a prime choice for visitors. Guests frequently acclaim its close proximity to the Old City, Mamilla Promenade and key sites like the Western Wall and Mahane Yehuda Market. The hotel is conveniently situated near the bustling Jaffa Street with easy access to the light rail and numerous cafes, restaurants and shops, ensuring an enjoyable and hassle-free stay. Overall, its central and easily accessible location makes it a standout choice for anyone looking to explore Jerusalem.

Breakfast
The breakfast experience at ibis Jerusalem City Center consistently receives high praise from guests. Many highlight the rich and varied offerings, from fresh salads, delicious bread and an assortment of pastries to a variety of local and Western dishes. The buffet boasts a vast selection of savory foods, cheeses, sweet treats and kosher options. Guests frequently commend the freshness and taste of the food, describing it as nourishing, healthy and satisfying. Specific dishes, such as scrambled eggs and salmon, also receive positive mentions. The cleanliness and organization of the dining room contribute to the enjoyable breakfast experience with several reviews noting the attentive and accommodating breakfast staff, particularly the excellent service from individuals like John. While a few reviews mention a desire for a broader selection to cater to European tastes, the overall consensus underscores the quality and diversity of the breakfast, making it a standout feature of the hotel.

Dinner
Guests at ibis Jerusalem City Center - An AccorHotels Brand generally had a positive experience with the Friday night Shabbat dinner, describing it as excellent and tasty with many wonderful choices. The dinner was often highlighted as a great part of their stay. However, there were mixed reviews regarding the variety and quality of dinner selections on other nights with some finding the options minimalistic or below expectations. Issues were noted with gluten-free options and a lack of satisfactory choices for those with dietary restrictions. Guests appreciated the reasonable quality of dinner overall but suggested that further improvements could be made to enhance the dining experience. There were also occasional mentions of overcrowding in the dining room during the evening and breakfast meals.

Rooms
The rooms at the ibis Jerusalem City Center reflect a modern and functional design, frequently praised for their cleanliness and comfort. Many guests found the accommodations to be aesthetically pleasing, inviting and equipped with necessary amenities. The beds were often highlighted as very comfortable, contributing to a pleasant stay. However, reviews also indicate that the rooms tend to be quite small, often described as cramped or compact with insufficient storage and closet space. Despite the small size, the rooms were generally found to be efficient and well-furnished.

The cleanliness of the rooms was a recurring positive point with multiple mentions of the rooms being spotless and well-maintained. Some reviews noted issues such as limited power outlets near the bed and a lack of noise insulation, making the rooms less ideal for light sleepers. Additionally, the hotel is situated in a construction area, which can impact the view and overall tranquility of the rooms.

While some guests appreciated the modern and cozy decor, others experienced shortcomings like dirty carpets or unpleasant smells. The bathrooms, although clean and adequately equipped, were sometimes described as too tight and lacking in amenities like a bidet.

In summary, the ibis Jerusalem City Center provides clean, modern and comfortable rooms that are well-suited for short stays or for travelers who prioritize cleanliness over spaciousness. The limited space and occasional noise may be a drawback for some, but the overall comfort and modern amenities make it a reasonable choice for a city-centric accommodation.

Beds
Guest reviews of the beds at ibis Jerusalem City Center – An AccorHotels Brand reveal varied experiences. Many guests appreciated the comfortable and cozy nature of the beds, mentioning they were similar to what they have at home with soft blankets, mattresses and pillows contributing to a restful sleep. The terms super comfortable, beautifully arranged, neat and exceptionally well-fitted were frequently highlighted.

However, several reviews pointed out issues with comfort, particularly for beds made from two separate mattresses that tended to move and separate, sometimes described as uncomfortable and not ideal for couples. Comments were made on both ends of the spectrum about the firmness of the beds—some found them too hard, while others found them perfectly snug and soft.

There were occasional remarks about the beds being too narrow or the pillows being either too soft or too small with no suitable substitutes available. A few reviews did mention specific negative experiences such as moisture problems with the bed or the bed frame feeling like a plastic box.

Overall, while the majority of guests found the beds comfortable and conducive to a good night's rest, others felt there was room for improvement in bed and pillow comfort.

Cleanliness
Nestled in the heart of Jerusalem, the ibis Jerusalem City Center - An AccorHotels Brand stands as a beacon of cleanliness and comfort. Guests frequently commend the hotel for its immaculate rooms, describing them as clean, modern and inviting. The hotel's overall cleanliness is often highlighted with clean and tidy spaces being a common theme among reviews.

Visitors appreciate the well-kept amenities organized layout and the pleasant, fresh smell permeating the hotel. Many guests have lauded the hotel's cleaning service, noting that rooms are cleaned daily if required and that the cleanliness of the entire establishment is excellent. The hotel’s clean and modern design is another aspect that has garnered positive feedback.

However, some reviews indicate areas for improvement, particularly regarding certain rooms' carpets and bathrooms. There are mentions of dusty carpets, dirty floors and bathrooms with unpleasant odors. A few guests reported cleanliness issues such as stains and unwashed areas and isolated incidents involving cleaning staff mistakes were noted.

Despite these occasional drawbacks, the majority of guests emphasized the hotel's high standard of cleanliness and its excellent location, making it a popular choice for travelers seeking comfort and convenience in Jerusalem.

Staff
Guests at ibis Jerusalem City Center - An AccorHotels Brand frequently praise the hotel staff for their exemplary service and friendliness. Reviews highlight that the team is consistently helpful, welcoming and attentive to guests' needs. Numerous guests commend specific staff members, such as Efrat and Yusuf at reception, for their exceptional service. The reception and dining room staff receive particular acclaim, being described as professional, polite and accommodating. Despite a few isolated incidents where the service was reportedly less exemplary, the general consensus emphasizes the staff's dedication to ensuring a pleasant, comfortable stay. Overall, the staff's friendly demeanor and willingness to go above and beyond make a significant positive impression on guests.

Wi-Fi
The ibis Jerusalem City Center, an AccorHotels brand, garners positive guest feedback for its Wi-Fi service. Reviewers consistently appreciate the free and stable Wi-Fi, which is described as fast and offering good internet connectivity. This reliable internet service contributes to the overall sense of value that guests feel during their stay. In addition to Wi-Fi, the hotel offers other amenities like an electric kettle with mugs, coffee and tea in the rooms. The location, cleanliness and room service availability further enhance the guest experience, making it a well-rounded option for visitors. Some guests did note occasional issues with the television and the need to use the air conditioner instead of opening windows due to street noise, but these aspects do not overshadow the generally positive feedback about the hotel's Wi-Fi and service quality.

Family
The ibis Jerusalem City Center - An AccorHotels Brand, is a notable choice for families visiting Jerusalem. The hotel receives high marks for its hospitality and service, especially from its personable and kind staff with particular accolades pointing to individuals like Anna and John for their professionalism and friendly demeanor. This welcoming environment makes it a great family hotel, highly recommended for family and friends who plan to visit again.

Families appreciate the excellent reception and serene environment, which contribute to a comfortable stay. The hotel offers practical amenities such as family rooms suitable for adults and babies alike, making it convenient for those traveling with young children and even strollers. To enhance comfort and minimize noise disturbances, staying on higher floors is advised.

While the family experience overall is highly praised, it's worth noting that there have been some inconsistencies regarding room expectations and experiences, including discomfort with the beds and occasional service missteps. Despite these issues, the hotel's strong points make it a favored option for those seeking a family-friendly stay in the heart of Jerusalem.

Accessible
The ibis Jerusalem city Center - An AccorHotels Brand offers a notably accessible experience for travelers, particularly those with disabilities. Guests frequently highlight the hotel's prime central location, which ensures easy access to numerous attractions, the old city, public transportation and key historic sites. The accessibility extends to various facilities within the hotel, such as elevators, outlets and well-maintained, clean spaces, making it convenient for all visitors. The hotel shines with its responsive customer service and overall cleanliness, making for a comfortable stay.

However, some reviews have pointed out a significant limitation regarding parking accessibility. The hotel does not provide parking on-site and there's a strict enforcement of parking regulations by the Municipality of Jerusalem. This has proven to be a major inconvenience for guests, particularly those needing disabled parking. Despite this drawback, the hotel's central location and easily navigable facilities make it an excellent choice for exploring Jerusalem.


No, ibis Jerusalem city Center - An AccorHotels Brand doesn't have any pool.

No, a spa isn't available at ibis Jerusalem city Center - An AccorHotels Brand.

No, ibis Jerusalem city Center - An AccorHotels Brand doesn't allow dogs.

Yes, parking facilities are available at ibis Jerusalem city Center - An AccorHotels Brand.

No, ibis Jerusalem city Center - An AccorHotels Brand doesn't have a gym.

Location Show Map
More Options
  • Hotel in Jerusalem

  • 9.0 Excellent

  • From $577

  • Hotel in Jerusalem

  • 8.6 Very Good

  • From $419

  • Hotel in Jerusalem

  • 8.4 Very Good

  • From $521

  • Hotel in Jerusalem

  • 8.3 Very Good

  • From $525



6,893,169

Hotels

60

Categories

49,805

Regions

209,065

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ