Jerusalem Gardens Hotel
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsJerusalem Gardens Hotel enjoys an outstanding location, highly praised by guests for its centrality and accessibility. Situated near the light rail and bus stations, it provides easy navigation around Jerusalem. Visitors appreciate the tranquil ambiance and breathtaking views from the hotel, as well as the convenience of nearby parking.
Breakfast experiences are mixed with some guests commending the variety, taste and abundance of the offerings, while others find it limited and lacking in freshness. Though logistical issues like timing and staffing have been noted, improvements could elevate the overall breakfast satisfaction.
Rooms are frequently highlighted for their spaciousness and comfort with clean surroundings and comfortable beds being common praises. However, the hotel's décor and facilities show signs of aging and could benefit from updates, especially the air conditioning and multimedia systems. Renovated rooms, however, receive particular appreciation for their inviting atmosphere.
Cleanliness reviews vary with many guests finding the hotel very clean and tidy, especially in rooms and bathrooms. Yet, some have reported issues such as dust, bad smells and unclean communal areas, indicating a need for more consistent maintenance.
The hotel's staff are a standout feature, often commended for their dedication, friendliness and efficiency. Guests frequently mention specific staff members for their exceptional service, adding great value to their stay. Although there are occasional mentions of less attentive personnel, the overall staff performance is positively reviewed.
The beds at Jerusalem Gardens Hotel are generally comfortable and clean, contributing to a satisfactory stay. While isolated complaints exist, the overriding impression is of comfort and cleanliness.
All in all, Jerusalem Gardens Hotel is a solid choice for travelers looking for convenience and comfort in Jerusalem with its central location, commendable staff and spacious rooms being its strongest points. With some upgrades and better consistency in certain areas, it could enhance guest satisfaction even further.
Categories
Breakfast experiences are mixed with some guests commending the variety, taste and abundance of the offerings, while others find it limited and lacking in freshness. Though logistical issues like timing and staffing have been noted, improvements could elevate the overall breakfast satisfaction.
Rooms are frequently highlighted for their spaciousness and comfort with clean surroundings and comfortable beds being common praises. However, the hotel's décor and facilities show signs of aging and could benefit from updates, especially the air conditioning and multimedia systems. Renovated rooms, however, receive particular appreciation for their inviting atmosphere.
Cleanliness reviews vary with many guests finding the hotel very clean and tidy, especially in rooms and bathrooms. Yet, some have reported issues such as dust, bad smells and unclean communal areas, indicating a need for more consistent maintenance.
The hotel's staff are a standout feature, often commended for their dedication, friendliness and efficiency. Guests frequently mention specific staff members for their exceptional service, adding great value to their stay. Although there are occasional mentions of less attentive personnel, the overall staff performance is positively reviewed.
The beds at Jerusalem Gardens Hotel are generally comfortable and clean, contributing to a satisfactory stay. While isolated complaints exist, the overriding impression is of comfort and cleanliness.
All in all, Jerusalem Gardens Hotel is a solid choice for travelers looking for convenience and comfort in Jerusalem with its central location, commendable staff and spacious rooms being its strongest points. With some upgrades and better consistency in certain areas, it could enhance guest satisfaction even further.
Business Hotel
Jerusalem Gardens Hotel is equipped with meeting rooms and conference facilities suitable for business events. It offers a range of services to support business travelers, including audio-visual equipment and catering services. The hotel provides a comfortable and functional environment for meetings and seminars.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Guest Reviews
Jerusalem Gardens Hotel boasts a superb location that has left many guests thoroughly satisfied. Its central position makes it incredibly convenient for accessing key points of interest throughout Jerusalem. The hotel's proximity to the light rail and bus stations allows for easy navigation around the city, enhancing its appeal. Visitors appreciate the breathtaking views and the quiet, relaxing ambiance the hotel provides.
The location is particularly convenient for those needing to be close to public transportation and major transport hubs like the central train and bus stations. Guests have found it straightforward to explore the city’s sights, thanks to the hotel being situated right on the tram line. Parking availability is an added bonus, especially in a city where parking can be challenging.
Being centrally located, the hotel is near to numerous important places and offers a decent level of tranquility despite the bustling surroundings. The convenience extends to those visiting family members or attending conferences in the area, who found the hotel’s location particularly suitable for their needs.
Overall, Jerusalem Gardens Hotel stands out for its excellent location, making it a highly recommended choice for travelers looking to explore Jerusalem with ease and comfort.
The breakfast experience at Jerusalem Gardens Hotel evokes mixed reactions among guests, reflecting a range of opinions about service, variety and quality. While some guests describe the breakfast as great, delicious and hearty, others find it limited and average. A subset of visitors notes that the breakfast includes a large selection of food and is varied and tasty with some even labeling it as exceptional, royal and very good—the saving grace of the hotel experience. There are positive comments about the abundant quantity and reasonable variety of the offerings.
Conversely, other reviews point out that the breakfast can be meager, basic and not characteristically Israeli. Criticism includes reports of food not being fresh, limited variety and a significant decrease in quality over the years. Some reviews mention poor service and an overall mediocre experience with guests expressing disappointment over what they perceive as subpar breakfast standards for a hotel. There are also complaints regarding cold food, dry bread and insufficient quantities.
Moreover, logistical issues such as breakfast timing and staffing levels have been noted. Despite the varying opinions, it is evident that the hotel's breakfast experience could benefit from addressing these inconsistencies to meet the expectations of all guests more effectively.
Jerusalem Gardens Hotel offers rooms that are often highlighted for their spaciousness and comfort. Many guests found their rooms to be large and clean with comfortable beds and adequate amenities. Despite being an older establishment, the interiors of the rooms are generally kept clean and tidy, providing a pleasant stay for most visitors.
However, several guests noted that the hotel’s décor and facilities are somewhat dated. The furniture and fixtures show signs of wear and the air conditioning and multimedia systems could use an update. Some rooms have undergone renovations and these are particularly appreciated for their inviting atmosphere.
While the room cleanliness is frequently praised, the hotel itself has areas needing improvement. Problems such as dim lighting, non-functional phones and noise from street work were mentioned. Additionally, some guests faced issues with heating during colder periods.
Despite the outdated elements, the size of the rooms and the comfort of the beds typically receive positive comments, making the hotel a reasonable choice for its price point. The overall stay is described as satisfactory with the rooms being one of the highlights of the hotel experience.
The beds at Jerusalem Gardens Hotel generally receive positive feedback for their comfort. Guests frequently mention comfortable and clean beds with white linen. Many describe the beds as big and ideal for families. However, there are isolated complaints about beds being uncomfortable and poorly made, as well as issues with noise from street work affecting sleep quality. Overall, the impression of the beds tends more toward comfort and cleanliness.
Jerusalem Gardens Hotel has received mixed feedback regarding its cleanliness. Guests frequently mentioned positive aspects, such as the establishment being very clean and tidy with some guests highlighting that everything was exceptionally clean. The rooms and bathrooms were often noted as being clean and nicely equipped and the general cleaning service was satisfactory for some visitors.
However, a significant number of reviews pointed out areas that require urgent improvement. Some guests described the hotel as dirty, neglected and in need of renovation. Reports included unclean rooms with dust and remnants from previous guests, bad smells in restrooms and showers and other hygiene issues. Certain communal areas like the lobby and dining room reportedly did not live up to expectations set by promotional pictures, further disappointing guests.
While some found comfort in clean rooms and tidy environments, the overall consensus suggests that enhanced attention to cleanliness and maintenance is needed to meet the standards claimed by the hotel.
Visitors to Jerusalem Gardens Hotel often highlight the remarkable dedication of its staff. Guests repeatedly commend the reception team, particularly mentioning Akram for his excellent service and Adi for her cheerful assistance. The staff's overall attitude is described as amazing, super nice and incredibly kind, contributing significantly to the positive experience of staying at the hotel. Many appreciated the efficient, attentive and courteous nature of the team, noting that they are always willing to help, whether it's solving problems or offering special assistance, like helping with car trouble.
In addition to the reception, other staff members also receive praise for their friendliness, charm and polite demeanor. The team is often characterized as cooperative and consistently striving to provide better service. Guests feel that this caring attitude, combined with the hotel's convenient location and reasonable pricing, adds great value to their stay.
However, there are occasional mentions of inconsistency with a few staff members being less concerned with customer satisfaction. Despite this, the overall feedback remains overwhelmingly positive, highlighting that the staff's friendly and helpful nature is a key factor in making guests' stays pleasant and satisfying at Jerusalem Gardens Hotel.
Location Show Map
Location
The location is particularly convenient for those needing to be close to public transportation and major transport hubs like the central train and bus stations. Guests have found it straightforward to explore the city’s sights, thanks to the hotel being situated right on the tram line. Parking availability is an added bonus, especially in a city where parking can be challenging.
Being centrally located, the hotel is near to numerous important places and offers a decent level of tranquility despite the bustling surroundings. The convenience extends to those visiting family members or attending conferences in the area, who found the hotel’s location particularly suitable for their needs.
Overall, Jerusalem Gardens Hotel stands out for its excellent location, making it a highly recommended choice for travelers looking to explore Jerusalem with ease and comfort.
Breakfast
Conversely, other reviews point out that the breakfast can be meager, basic and not characteristically Israeli. Criticism includes reports of food not being fresh, limited variety and a significant decrease in quality over the years. Some reviews mention poor service and an overall mediocre experience with guests expressing disappointment over what they perceive as subpar breakfast standards for a hotel. There are also complaints regarding cold food, dry bread and insufficient quantities.
Moreover, logistical issues such as breakfast timing and staffing levels have been noted. Despite the varying opinions, it is evident that the hotel's breakfast experience could benefit from addressing these inconsistencies to meet the expectations of all guests more effectively.
Rooms
However, several guests noted that the hotel’s décor and facilities are somewhat dated. The furniture and fixtures show signs of wear and the air conditioning and multimedia systems could use an update. Some rooms have undergone renovations and these are particularly appreciated for their inviting atmosphere.
While the room cleanliness is frequently praised, the hotel itself has areas needing improvement. Problems such as dim lighting, non-functional phones and noise from street work were mentioned. Additionally, some guests faced issues with heating during colder periods.
Despite the outdated elements, the size of the rooms and the comfort of the beds typically receive positive comments, making the hotel a reasonable choice for its price point. The overall stay is described as satisfactory with the rooms being one of the highlights of the hotel experience.
Beds
Cleanliness
However, a significant number of reviews pointed out areas that require urgent improvement. Some guests described the hotel as dirty, neglected and in need of renovation. Reports included unclean rooms with dust and remnants from previous guests, bad smells in restrooms and showers and other hygiene issues. Certain communal areas like the lobby and dining room reportedly did not live up to expectations set by promotional pictures, further disappointing guests.
While some found comfort in clean rooms and tidy environments, the overall consensus suggests that enhanced attention to cleanliness and maintenance is needed to meet the standards claimed by the hotel.
Staff
In addition to the reception, other staff members also receive praise for their friendliness, charm and polite demeanor. The team is often characterized as cooperative and consistently striving to provide better service. Guests feel that this caring attitude, combined with the hotel's convenient location and reasonable pricing, adds great value to their stay.
However, there are occasional mentions of inconsistency with a few staff members being less concerned with customer satisfaction. Despite this, the overall feedback remains overwhelmingly positive, highlighting that the staff's friendly and helpful nature is a key factor in making guests' stays pleasant and satisfying at Jerusalem Gardens Hotel.
No, Jerusalem Gardens Hotel doesn't have any pool.
No, a spa isn't available at Jerusalem Gardens Hotel.
No, Jerusalem Gardens Hotel doesn't allow dogs.
No, parking facilities aren't available at Jerusalem Gardens Hotel.
No, Jerusalem Gardens Hotel doesn't have a gym.
Location Show Map
More Options
