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Summary of reviewsThe Caesar Premier Jerusalem Hotel offers an inviting and comfortable stay in the heart of Jerusalem, with its prime location facilitating easy access to local attractions and transportation options. Guests appreciate its proximity to sites like Mahane Yehuda Market, Mamilla, and the Jaffa Gate, bolstered by the hotel's convenient parking facilities.
Dining experiences at the hotel receive positive feedback, particularly for the rich breakfast spread that includes a variety of dishes and attentive service. Although dinner offerings are sometimes deemed lacking in variety, guests enjoy the taste and generosity of the meals, often complemented by surprise complimentary dinners.
Rooms are generally praised for their spaciousness, comfort, and cleanliness, with a dedicated housekeeping team maintaining a tidy environment throughout the hotel. Guests often value the recently renovated rooms for their cozy ambiance and modern amenities. Despite some minor issues with room size and outdated areas, the accommodation is seen as satisfactory overall.
The hotel's staff make a significant impact on guest satisfaction, noted for their friendliness, professionalism, and dedication to excellent service. The reception team, in particular, receives commendation for their courteous and helpful demeanor, though there are rare instances of less favorable interactions.
The rooftop pool is a refreshing feature, especially enjoyed during summer months, despite its smaller size. It is suited for family use, along with the hotel's overall family-friendly atmosphere, which is marked by attentive service and a lively environment.
Guests benefit from free, ample parking combined with the hotel's strategic location, making it a top choice for those seeking convenience and accessibility within Jerusalem. The beds mostly provide comfort and a restful night’s sleep, though some guests point out issues with outdated mattresses and bedding arrangements.
While the hotel's four-star rating receives some mixed opinions, with suggestions for updates needed to fully meet expectations, the overall positive reviews highlight its commendable service and hospitality, making it a recommendable option for visitors to Jerusalem. Show more
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Hotel with Swimming Pool
As a hotel property listed with a pool, it provides guests with a swimming facility. While specific details are not highlighted, it offers this essential amenity.
Outdoor Pool
Business Hotel
Features meeting rooms and conference facilities for business events. Offers standard business services and amenities. Its location and facilities make it a practical choice for business travelers.
Hotel with Parking
Caesar Premier Jerusalem Hotel offers parking facilities. Specific details on type or cost are not available in the provided information.
Accessible Hotel
This hotel offers rooms and facilities for disabled guests, with wheelchair access throughout. It provides accessible toilets and bathrooms, along with accessible parking and lifts, ensuring ease of movement and comfort for guests with mobility challenges.
4-Star Hotel
Caesar Premier Jerusalem Hotel offers a seasonal rooftop swimming pool and kosher food. Its location near the International Convention Center and the light rail makes it a practical choice for travelers.
Hotel with Outdoor Pool
This hotel features a seasonal rooftop swimming pool for guests to enjoy during their stay.
Family Friendly Hotel
Room Types
PremierFeatures a minibar, a coffee machine, and cable TV. It includes a safe and a hairdryer.
SuperiorOffering free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The double room features parquet floors, a seating area with a flat-screen TV with streaming services, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit offers 1 bed.
Deluxe RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room has tiled floors, a seating area with a flat-screen TV with streaming services, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit has 1 bed.
Deluxe PremiumOffering free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The family room features tiled floors, a seating area with a flat-screen TV with streaming services, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit offers 1 bed.
Guest Reviews
8.6
Very Good
Location
The Caesar Premier Jerusalem Hotel boasts an exceptional location in the heart of the city, providing guests with easy access to a range of attractions and transportation options. The hotel's proximity to the light rail station makes it incredibly convenient for exploring the city, with the bustling Mahane Yehuda Market just a short walk away. Guests appreciate the central location, which is also near the International Conference Center and within walking distance of key sites like Mamilla and the Jaffa Gate. The availability of parking at the hotel adds to its convenience, allowing guests to leave their cars and explore on foot. The area is rich with restaurants, shops, and synagogues, enhancing the vibrant atmosphere around the hotel. Overall, the strategic placement of the hotel makes it an ideal base for experiencing the diverse offerings of Jerusalem.
Breakfast
The breakfast experience at Caesar Premier Jerusalem Hotel often receives praise for its richness and variety. Guests consistently highlight the excellent breakfast, noting the lavish and diverse spread that includes options like hot and cold dishes, salads, cheeses, eggs, pastries, and drinks. Many find the breakfast delicious and satisfying, with several reviews emphasizing a fresh and plentiful offering that meets expectations. The service accompanying breakfast is described as attentive and courteous, contributing to an overall pleasant dining experience.
However, the reviews also reveal some areas for improvement. While the majority of guests are pleased with the breakfast, a few mention the lack of diversity in salads and the absence of fresh pastries, pointing out that some breakfast items rely on canned fruits. Despite these minor setbacks, the majority opinion appreciates the buffet's generous nature and the attentive breakfast service team.
Complementing the breakfast experience, guests also enjoy the advantages of the hotel's convenient location, impressive lobby, and ample parking facilities. The friendly staff enhances the stay with prompt room service and thoughtful touches like chocolates and water bottles. Overall, Caesar Premier Jerusalem Hotel stands out for its good breakfast and welcoming environment, making it a recommendable choice for visitors seeking comfort and hospitality.
Dinner
The dining experience at Caesar Premier Jerusalem Hotel largely receives favorable feedback from guests, with many noting the tastiness and freshness of the meals. Dinner often stands out with commendations for being both delicious and plentiful, providing a satisfying end to a day spent exploring Jerusalem. Some guests have had the chance to enjoy complimentary dinners, adding a delightful and unexpected touch to their stay. These complimentary offerings have been particularly praised for their warmth and generosity. While several guests appreciated the diverse and high-quality meals, others found the variety lacking compared to expectations from hotel dining, citing the food as reasonable yet sometimes mediocre. There were isolated mentions of the dining room ambiance being less than ideal. Nonetheless, the overall consensus reflects a positive dining experience, contributing significantly to the hotel's charm and suitability for short stays in the city.
Rooms
The Caesar Premier Jerusalem Hotel offers a variety of accommodations which have left guests with generally positive impressions. Many reviews praise the rooms for their spacious and comfortable layout, creating a pleasant atmosphere for visitors. Guests often note the cleanliness of the rooms, with multiple comments highlighting how tidy and well-maintained they are. Additionally, some have had the opportunity to stay in recently renovated rooms, describing them as stunning, cozy, and equipped with good air conditioning.
The hotel staff being dedicated, attentive, and consistently providing excellent service has enhanced the overall guest experience. Rooms often surprise visitors with their comfort and ample space, contributing to a satisfactory stay.
While the atmosphere in renovated rooms receives commendation, some feedback indicates that certain areas of the hotel are in need of urgent renovation. A few reviewers mention outdated aspects and minor issues such as less comfortable bedding arrangements. Additionally, small and cramped rooms can be a point of concern for families.
Despite these occasional drawbacks, the overall impression from many guests is positive, with pleasant rooms worth their price providing a satisfactory experience in a well-situated setting.
Beds
At the Caesar Premier Jerusalem Hotel, the beds generally offer a comfortable experience for guests, providing a solid foundation for a restful night. Many reviews highlight the comfort of the beds, noting that they are large and accommodating, with several guests describing them as great and providing good bedding. Despite this, some guests have expressed dissatisfaction, pointing to issues like outdated or lumpy mattresses and pillows that lack comfort, occasionally being too hard or balloon-like. Additionally, it's noted that double beds often consist of two connected singles, which may not suit every couple's preference. Overall, while there are a few inconsistencies, many guests find the beds at this hotel to be a comfortable aspect of their stay.
Cleanliness
When planning a stay at the Caesar Premier Jerusalem Hotel, guests can expect to find a high standard of cleanliness throughout the entire establishment. Frequent praises highlight the clean and organized nature of the hotel, with rooms, lobby, and dining areas receiving notable mentions for their tidiness. The housekeeping team ensures rooms are cleaned daily, contributing to an overall atmosphere described as clean and quiet. The friendly and courteous staff play a crucial role in maintaining this level of cleanliness, often going above and beyond to meet guests' needs quickly and efficiently. Though there are minor concerns regarding cleanliness and maintenance in some areas, such as sporadic issues with bathroom doors and occasional oversight like leftover cups from previous guests, the overall impression is of a hotel that prioritizes the upkeep of its spaces. The excellent customer service, complemented by the well-kept surroundings, makes for a pleasant stay.
Staff
The staff at Caesar Premier Jerusalem Hotel has garnered overwhelmingly positive feedback from guests, earning high praise for their friendliness, professionalism, and dedication to excellent service. Guests frequently describe the team as warm, welcoming, and attentive, consistently going above and beyond to ensure visitors' comfort. The reception staff, including standout individuals like Shalom and Sharon, receives particular commendation for their helpfulness and courteous demeanor. Guests often note the seamless and efficient service provided by the entire team, highlighting their exceptional hospitality and eagerness to assist with a smile. The staff's proactive approach is evident, as they thoughtfully cater to guests' needs, creating an inviting and pleasant atmosphere. However, there are occasional mentions of reception staff appearing tired or unfriendly, though these seem to be rare occurrences amidst the generally glowing reviews. Overall, the staff at Caesar Premier Jerusalem Hotel contributes significantly to an enjoyable and memorable stay with their charm, kindness, and unwavering commitment to service excellence.
Pool
The Caesar Premier Jerusalem Hotel offers a rooftop pool that has garnered positive mentions from its guests. The pool is described as pleasant and refreshing, providing a delightful escape, particularly during the summer months. Guests appreciate that it is suitable for children, making it family-friendly. Though some reviews indicate that the pool is on the smaller side, it appears to be ample for the hotel's needs without becoming overly crowded. While the pool may not always be operational, guests often highlight it as a significant and enjoyable feature when available. The rooftop setting adds to the appeal, offering a unique vantage point and making for a memorable swimming experience. Despite a few limitations, such as its size and occasional closure, the pool makes a valuable contribution to the stay experience at the hotel.
Parking
The Caesar Premier Jerusalem Hotel stands out with its convenient parking facilities, offering guests the benefit of free and ample parking right on-site. The availability of organized, private parking exclusively for hotel guests is a significant advantage, contributing to a hassle-free stay. With plenty of spaces available, parking is found to be both large and clean, ensuring a seamless experience from the moment guests arrive. The strategic location of the hotel, coupled with its abundant parking, is further enhanced by its proximity to the light rail station, making it a prime choice for travelers seeking both convenience and accessibility in the heart of Jerusalem.
Family
The Caesar Premier Jerusalem Hotel offers a welcoming environment for families, consistently praised for its family-friendly service and accommodating nature. Guests have appreciated the hotel staff's exceptional service across all areas, from the reception to room service and dining facilities. Though the rooms may be on the smaller side for families with children, and somewhat outdated compared to the newly renovated lobby, the hotel compensates with its warm hospitality. It is a popular choice for family gatherings, such as celebrating special occasions or enjoying Shabbat together. The hotel is often bustling with families and children, creating a vibrant, lively atmosphere. Special attention to personal requests, like honeymoon surprises, highlights the hotel's commitment to guest satisfaction. Overall, families express a strong willingness to return, reflecting the hotel's ability to cater to their needs and provide a pleasant stay.
4 Star
Caesar Premier Jerusalem Hotel in the heart of the city offers a stay that generally meets expectations, providing a pleasant and comfortable experience for guests who appreciate its central location. While the hotel has been rated four stars, opinions on its star rating vary, with some guests feeling that it falls short of four-star standards in terms of facilities and may warrant a lower rating. Despite these mixed assessments, many visitors highlight the hotel's superb qualities and exceptional service that contribute to a good experience in a busy urban setting. Overall, it garners positive remarks for its hospitality and remains a favored choice among those seeking a convenient stay in Jerusalem, with some guests looking forward to returning. However, there are suggestions that the hotel could benefit from updates to fully satisfy expectations associated with its star rating.
Yes, Caesar Premier Jerusalem Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Caesar Premier Jerusalem Hotel.
No, Caesar Premier Jerusalem Hotel doesn't allow dogs.
Yes, parking facilities are available at Caesar Premier Jerusalem Hotel.
No, Caesar Premier Jerusalem Hotel doesn't have a gym.