Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsHostal Fenix in Jerez de la Frontera stands out for its exceptional central location that allows easy access to key attractions, dining options and transport hubs. Its unique charm is further amplified by the beautiful old Portuguese house it resides in, complete with picturesque inner courtyards, offering a blend of tranquility and accessibility despite its central positioning. Guests value the convenience and peaceful retreat after a day of exploration, complemented by the friendly and helpful staff who ensure a welcoming stay.
Guests appreciate the simple yet commendable breakfast provided, praised for its quality despite limited variety, fitting well with the budget-friendly nature of the hostal. The rooms are noted for their spaciousness, cleanliness and overall comfort, equipped with essential amenities although some rooms may lack natural light and proper ventilation.
Cleanliness generally meets high standards with many guests highlighting spotless rooms and well-maintained facilities, though a few areas still require consistent attention. Staff service is a standout feature, frequently praised for their friendliness, professionalism and willingness to assist, contributing significantly to the positive guest experience.
Hostal Fenix offers free WiFi, which works well in common areas but may be spotty in some rooms. Parking options are varied, including street and private options, but can be challenging to navigate due to narrow streets and limited space, especially for larger vehicles.
The beds are mostly considered comfortable, ensuring a good night's sleep for many guests, although some noted issues such as noisiness or firmness. The hostal is accessible with commendable features such as ground floor rooms, an interior elevator and proximity to public transport enhancing its convenience for guests with disabilities.
The historic essence of Hostal Fenix, residing in a beautifully restored old building with Andalusian and Arabesque decorations, enriches the guest experience, allowing them to immerse in the local culture and tradition. The romantic setting, characterized by its tranquil environment and picturesque patios, makes it an appealing choice for couples seeking a charming getaway in Jerez.
Overall, Hostal Fenix blends convenience, historical charm and friendly service, making it a welcoming and comfortable accommodation option for a diverse range of travelers. Show more
Read review summaries for all categories
Categories
Dog Friendly Guest House
This guest house is identified as pet-friendly and offers a relaxed atmosphere for guests with dogs. Its central location allows easy access to local attractions.
Cheap Guest House
This hostal in Jerez de la Frontera offers affordable lodging. It is a practical choice for budget travelers looking for a simple place to stay while exploring the city.
Small Guest House
As a 'Hostal,' it likely provides a more budget-friendly and intimate experience compared to larger hotels. Hostals often have a cozy and personal atmosphere.
3-Star Guest House
This guesthouse is located on Cazon, offering a convenient location. It provides basic amenities for a comfortable stay.
Historic Guest House
Guest House with Parking
Accessible Guest House
Room Types
Single RoomThis air-conditioned room features 1 single bed and a private bathroom. It comes with a flat-screen TV.
Double or Twin RoomThis air-conditioned room features stone walls from the original building from the 14th century. It features 2 single bed or 1 double bed, and a private bathroom. It comes with a flat-screen TV.
Triple RoomThis air-conditioned interior-facing room features a double bed and a single bed. There are 2 private bathrooms and a flat-screen TV.
Quadruple RoomThis air-conditioned room consists of 2 interconnecting rooms, featuring 2 bathrooms and 2 flat-screen TVs. There are 2 single beds and a double bed.
Please keep in mind that these rooms have little privacy between one another.
About Hostal Fenix
License: RTA-H/CA/01308
Guest Reviews
7.6
Good
Location
Hostal Fenix boasts an exceptional location in Jerez de la Frontera, making it an excellent choice for visitors eager to explore the city. Positioned in the heart of the old town, the hostel's proximity to key attractions, such as the Mesquita and other historic landmarks, allows guests to experience the city's cultural and historical sights with ease. The central positioning ensures that dining options, local bars and entertainment venues are just a short walk away.
Guests appreciate the convenience of being close to the train and bus stations, offering easy access for travelers. Despite its centrality, the hostel is located on a quiet street, providing a peaceful retreat after a day of sightseeing. The unique charm of the establishment, housed in a beautifully restored old Portuguese house with inner courtyards, adds to its appeal.
Visitors also highlight the perfect balance of cleanliness, comfort and value for money. The friendly and helpful staff enhance the overall stay, ensuring that guests feel welcome and well taken care of. For those looking to immerse themselves in the vibrant life of Jerez while enjoying the comforts of a tranquil and centrally located accommodation, Hostal Fenix stands out as an ideal option.
Breakfast
Hostal Fenix offers a simple yet inclusive breakfast as part of its lodging experience. Guests frequently praise the breakfast for being good and quite satisfactory considering the hostel’s prices. Most reviews describe the offerings as basic but adequate, typically consisting of coffee, toasted bread with butter and jam and sometimes orange juice or a muffin. The quality of the breakfast is highlighted positively with mentions of it being tasty and a nice touch.
However, the variety is notably limited and some guests feel it lacks options, especially fresh fruits or savory items. The service efficiency can be inconsistent with reports of occasional delays or shortages impacting the overall breakfast experience. The setting for breakfast is pleasant, albeit with a few comments about the area being cold or having insufficient seating.
In sum, Hostal Fenix delivers a simple but commendable breakfast experience, aligning with the budget-friendly nature of the accommodation. While there is room for enhancement, the breakfast typically meets guest expectations, providing a worthwhile start to the day.
Rooms
Hostal Fenix offers a diverse range of room experiences with several reviews highlighting the spacious and comfortable nature of many accommodations. Guests often mention large, visually pleasing interiors with good organization and cleanliness. Several rooms are described as cozy and functional, equipped with essential amenities such as refrigerators and air conditioning. Particularly notable are the clean, tidy rooms which are frequently appreciated by visitors.
However, some guests have noted shortcomings. Many rooms appear to lack natural light and ventilation with some even facing interior hallways or corridors. A few visitors reported issues such as noise from pipes and the surrounding area, dampness and a lack of proper maintenance. Problems with odors, particularly from bathrooms, were noted by several guests. There were also mentions of outdated furnishings and the need for renovations in some rooms.
Despite these issues, Hostal Fenix seems to provide a comfortable place to stay for many, especially given its reasonable pricing and good location. Personalized room selection is also available, allowing for some customization of the guest experience. Overall, the general consensus suggests that while some rooms may need updates and better maintenance, the hostal offers decent accommodations for the price with particularly positive remarks about spaciousness and cleanliness in many areas.
Beds
The beds at Hostal Fenix receive mixed reviews from guests with a significant number praising their comfort. Many describe the beds as comfortable with several mentioning that both the beds and pillows ensure a good night's sleep. The bedding is highlighted as generally good and well-maintained and recent updates to some mattresses and bed frames have been noted.
However, there are some recurring criticisms. Some guests found the beds to be noisy or creaky and a few described the mattresses as either saggy or too firm with noticeable wear. Issues like small bed sizes and bedding continuously coming off are mentioned, along with a lack of quality pillows. Despite these concerns, the overall impression leans towards positive comfort levels with the majority of guests finding the beds adequate for a restful stay.
Cleanliness
Hostal Fenix, a traditional establishment, garners mixed reviews regarding its cleanliness. On the positive side, many guests praise the hostel for its high standard of cleanliness with phrases like everything is very clean, very clean rooms and bathrooms and spotless rooms frequently mentioned. The hostel is described as clean organized and well-maintained with particular commendations for clean towels, comfortable beds and clean common areas. This consistent praise suggests that some areas, at least, meet high hygiene standards. Furthermore, the check-in process is highlighted as easy, contributing positively to the overall experience.
However, not all feedback is glowing. Some guests note issues like old, dirty buildings and outdated facilities with specific complaints about rooms and bathrooms being exceptionally dirty. Problems such as moldy bathrooms, bad odors and inconsistent cleaning services are mentioned, suggesting that certain areas need more regular and thorough cleaning. Additionally, areas like the common spaces and amenities are criticized for needing maintenance and better attention to detail.
In summary, while Hostal Fenix boasts generally clean and comfortable rooms that meet the expectations of many visitors, there are recurring issues with specific areas and some of the facilities, indicating a need for improved consistency in their cleaning protocols.
Staff
Hostal Fenix is frequently praised for its exceptional staff, who consistently earn high marks from guests. Words like friendly, kind and helpful are frequently used to describe the team. Gabriela, in particular, stands out at the reception for her friendliness, attentiveness and efficiency. Rocio, another key member, is often highlighted for her exceptional service and warm hospitality. Guests appreciate the staff's professionalism and their willingness to go the extra mile, whether it's helping with suitcases or providing service with a smile.
The reception team is noted for their warm welcomes and efficient check-ins, despite some language barriers with staff often resorting to translation apps to assist international visitors. This goes to show their dedication to making every guest's stay as comfortable as possible. The accommodating and cheerful nature of the staff is a recurring theme, making a strong impression on guests.
It's clear that the staff at Hostal Fenix play a significant role in the positive experiences of their guests, creating a welcoming and friendly atmosphere that leaves a lasting impression. Despite a few organizational hiccups and occasional unavailability, the overall sentiment is one of appreciation for the attentive and caring service they consistently provide.
Wi-Fi
Hostal Fenix presents a mixed bag regarding WiFi connectivity as per guest reviews. On the positive side, some guests appreciated the readily available and fast WiFi, particularly highlighting that the high-speed system works well in certain areas. A few even found the WiFi to be perfect with decent coverage and satisfactory signal. Access to WiFi is also included as a complimentary amenity, adding convenience to the stay.
However, many guests experienced significant challenges with the WiFi, especially in the rooms. Reports of poor connection, weak signals and non-existent coverage were common. Some guests had to leave their rooms to get a better signal and several remarked that the WiFi did not reach the upper floors at all. It seems that the best connectivity is likely found in the common areas rather than in the bedrooms. These issues contributed to a lack of consistent internet service in private spaces, which might be a consideration for those relying heavily on in-room WiFi for work or leisure.
Parking
Hostal Fenix offers several parking options, but navigating them can be a bit challenging. Guests mentioned different alternatives such as street parking, an underground car park and nearby public parking garages. Street parking is available and metered but is relatively inexpensive. The hostel also offers private, covered and underground parking for a fee of €10 per night, which some guests found reasonable while others noted it can be difficult to access due to narrow streets and tight spaces, particularly for larger vehicles.
Several positive aspects include the convenience and safety of the parking spaces, as well as the proximity with some options being just a short walk away. The staff reportedly go out of their way to assist with parking arrangements, which can ease the process for arriving guests. Cleanliness and security of the parking areas were also praised.
However, some guests experienced complications, citing issues with parking availability and lack of clear instructions on how to access the facilities. Difficulties often arose from the narrow entrance and limited space, making it hard to maneuver, especially for larger vans. In some cases, guests had to park further away due to full or unavailable parking slots nearby.
Overall, while Hostal Fenix does provide several paid parking options that are fairly priced and convenient for smaller vehicles, it's advisable to plan ahead and possibly contact the hostel for guidance upon arrival to ensure a smoother experience.
Accessible
Hostal Fenix offers commendable accessibility features for guests with disabilities. The location is particularly advantageous, being very close to bus and train stations, which is ideal for those relying on public transport. The property is lauded for its accessibility with the first floor and ground floor rooms being easily reachable and an interior elevator facilitating movement between floors. The rooms themselves are equipped for disabled guests, featuring well-equipped bathrooms and user-friendly facilities throughout the stay.
Despite the positive feedback on its accessibility, there are a few challenges. The street in front of the hostal is narrow, which can pose difficulties for parking, although there is public parking available 800 meters away. Additionally, while the interior elevator is a plus, the absence of an elevator to the first floor might inconvenience some guests. Breakfast is organized in shifts, possibly to accommodate the different needs of guests. Nonetheless, the overall accessibility of Hostal Fenix, coupled with its courteous reception and practical amenities, makes it a suitable choice for travelers with disabilities.
Historic
Hostal Fenix exudes historical significance through its beautiful old building, once an old Portuguese house, now adorned with a rich blend of Andalusian and Arabesque decorations. This visually pleasing structure, located conveniently near the Mesquita and the historic center, allows guests to explore the heart of the city easily. The hostel retains its old town façade, offering an authentic experience with its traditional Andalusian and colonial architectural elements.
Stepping into Hostal Fenix is like taking a step back in time with its typical old-style tips and characteristic structure, combining the charm of history with modern amenities. The lovely small patio and courtyards reflect the Andalusian charm, creating a serene, picturesque setting. Guests find the neighborhood of San Miguel vibrant, drenched in flamenco and tradition, heightening the cultural immersion.
The hostel’s impressive interior with white walls and colonial-style door and window frames, is meticulously furnished, presenting an exquisite mix of heritage and comfort. Staying in this 200-year-old property offers an interesting experience, where old meets new through carefully reconstructed historical details, providing an unforgettable getaway.
Whether one admires the authentic traditional structure or the careful attention to Andalusian and Jerezan style, Hostal Fenix embodies lovely heritage and historic flair, making it a standout choice for those seeking a culturally enriched lodging experience.
Romantic
Hostal Fenix offers a romantic getaway characterized by its charming and intimate vibe. Located in a quiet lane, the hotel's tranquility and lovely atmosphere create an ideal setting for couples seeking a peaceful escape. The typical patio and courtyard add to its romantic ambiance, providing a picturesque backdrop for a romantic weekend in Jerez. The appealing decoration of the hostel enhances its already charming and romantic environment, making it a perfect choice for those looking to enjoy a serene, intimate experience.
Dog Friendly
Hostal Fenix offers a welcoming and accommodating environment for both pets and their owners. Guests appreciated the warm treatment and hospitality extended to their dogs, noting that the pet-friendly policy includes a fair surcharge of 10€ per night. Many travelers were pleased with the spacious rooms that comfortably fit both people and pets, making it an ideal stay for those traveling with their furry companions.
Aside from the excellent pet accommodations, the hotel provides several perks to enhance guests’ experiences. Many reviews highlighted the complimentary drinks offered at nearby sherry and tapas bars, adding a nice touch to their stay. Additionally, services like secured bike storage and the option to leave suitcases at the reception until a flight were well-received.
The kind and animal-loving staff contributed significantly to the positive atmosphere, ensuring that both guests and their pets felt at home. Overall, Hostal Fenix stands out for its exceptional pet-friendly amenities and thoughtful guest services.
No, Hostal Fenix doesn't have any pool.
No, a spa isn't available at Hostal Fenix.
Yes, Hostal Fenix welcomes dogs.
Yes, parking facilities are available at Hostal Fenix.