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Summary of reviewsExe Guadalete is a well-regarded hotel located in a tranquil, residential area of Jerez, praised for its convenience and proximity to popular attractions like the Royal Andalusian School of Equestrian Art. Despite being a 20-25 minute walk from the historic center, it offers easy parking and accessibility to the city, dining spots, supermarkets and nearby towns like Cadiz.
The hotel's breakfast service has earned commendations for its variety and quality with friendly and attentive staff enhancing the overall dining experience. While some guests mentioned a lack of variety in hot dishes, the consensus leans towards a positive evaluation with many describing it as fantastic and well-served in a spacious, comfortable setting.
In contrast, the dinner offerings have received mixed reviews due to the absence of a functional on-site restaurant or café, limiting meal options. Although some guests were satisfied with the food quality, others found the dinner buffet overpriced and lacking in quality. However, the nearby local dining options make up for this shortfall.
The spacious rooms at Exe Guadalete are a highlight, often described as clean, comfortable and well-maintained, though some aspects like air conditioning and furniture could benefit from modern updates. Guests particularly appreciated the ample space, comfortable beds and convenient amenities such as dual voltage plugs and complimentary water bottles. Despite occasional issues like poor lighting in bathrooms and the need for better soundproofing, the overall accommodation experience remains positive.
Guests consistently praise the hotel's cleanliness, noting the meticulous upkeep of rooms and common areas like the swimming pool and lobby. Some minor maintenance issues were mentioned, but the hotel's cleanliness and comfort contribute significantly to a pleasant stay.
The staff at Exe Guadalete receive high marks for their friendliness, attentiveness and professional service, making guests feel welcome and well-cared for throughout their stay. The positive interactions with the reception and cleaning staff add to the overall guest experience.
While the Wi-Fi service has some shortcomings with inconsistent and slow connections affecting overall performance, the hotel's pool area, though needing some maintenance, is appreciated for its size, relaxing atmosphere and cleanliness.
The comfort of the beds is another strong point with guests frequently mentioning their spaciousness and softness. Despite some concerns over mattress wear, the general consensus is favorable, enhancing the overall comfort of the stay.
Despite its advertised four-star status, some guests feel that Exe Guadalete falls short of four-star expectations due to outdated rooms and insufficient amenities. However, the hotel's value for money, excellent location and commendable service make it a solid choice for travelers. While it may not fully meet the standard of a four-star hotel, Exe Guadalete provides a comfortable and pleasant stay with a welcoming atmosphere. Show more
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Categories
Hotel near Golf Courses
This hotel includes a golf course within 2 miles (3 km) as an activity option for guests. The nearest golf course is conveniently located only 10 minutes away by car, ensuring easy access for golf enthusiasts.
Hotel with Swimming Pool
This hotel features a swimming pool. It is conveniently located with easy access to Jerez attractions.
Outdoor Pool
Business Hotel
The hotel's Congress Centre offers a range of rooms suitable for meetings and congresses, accommodating from small groups to over 1,000 participants. It includes meeting rooms and a tropical garden suitable for outdoor events.
Hotel with Outdoor Pool
Set in gardens, the hotel offers a seasonal outdoor swimming pool with a chill-out area, a children's pool, and a poolside bar, surrounded by a tropical garden.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
4-Star Hotel
Room Types
Double or Twin RoomAir-conditioned room with 2 single beds equipped with satellite TV and a mini bar.
Junior SuiteThis spacious room has a large bed and a seating area.
Double or Twin Room with Extra BedAir-conditioned room with 1 double and 1 single bed. It is equipped with satellite TV and a mini bar.
Doble MatrimonialOffering free toiletries, this twin room includes a private bathroom with a bath, a bidet and a hairdryer. The twin room offers air conditioning, a minibar and a safe deposit box. The unit has 1 bed.
Guest Reviews
8.1
Very Good
Location
Exe Guadalete boasts an outstanding location that guests frequently praise for its convenience and tranquility. Nestled in a quiet, residential area of Jerez, the hotel is ideally situated a short walk from the bustling fairground and the renowned Royal Andalusian School of Equestrian Art, making it an excellent choice for those visiting for these attractions. Though a bit farther from the historic center—about a 20-25 minute walk—it offers a serene atmosphere away from the downtown hustle.
Accessibility is a major advantage with easy parking readily available both at the hotel and in the surrounding area. This feature is particularly appreciated given the proximity to major local highlights and the straightforward reach to the city center, dining spots, supermarkets and even the airport. Guests also find it a convenient base for exploring Cadiz and nearby towns by car.
In addition to its prime location, the hotel's peaceful environment, spacious rooms and friendly staff contribute to its strong appeal. Whether staying for a night or an extended visit, Exe Guadalete’s clean and quiet accommodations ensure a pleasant and restful experience. Overall, the hotel presents excellent value for money, combining comfort, strategic location and reliable amenities.
Breakfast
At Exe Guadalete, the breakfast experience has left a favorable impression on many guests. The majority have praised the breakfast for its variety and abundance, calling it complete, extensive and very good. Many reviews highlight the friendly and attentive staff at the breakfast buffet, which enhances the overall dining experience. Guests have enjoyed the numerous options available, noting the inclusion of varied and high-quality items as well as options catering to dietary restrictions.
However, it's worth noting that there were some mixed feelings about the breakfast offerings. A few guests mentioned a lack of variety in hot dishes and some issues with the quality of certain items, such as cold scrambled eggs and industrial pastries. Despite this, the general consensus leans towards positive with terms like perfect, fantastic and excellent frequently used to describe the morning meal. The breakfast area is described as well-served with ample space and good ventilation, ensuring a comfortable start to the day.
In summary, while there are occasional criticisms, Exe Guadalete’s breakfast is highly regarded for its variety, quality and the friendly service from the staff, making it a noteworthy part of the guest experience.
Dinner
Exe Guadalete's dinner offerings have received mixed reviews from guests. While the attention from the staff was frequently praised as excellent and helpful, the dining facilities and services left much to be desired. Guests noted the absence of a functional restaurant or café on-site, making it difficult to obtain meals or drinks at various times, especially in the evening. Limited pool bar service hours further contributed to the inconvenience.
Despite these limitations, the food quality occasionally garnered positive remarks with some guests finding the dinner satisfactory. However, others found the dinner buffet overpriced and of low quality, which was particularly disappointing given the hotel's 4-star status.
Although on-site dining options were lacking, guests appreciated the hotel's proximity to a variety of nearby restaurants and bars, which provided ample alternatives for meals and evening drinks.
Overall, those planning to stay at Exe Guadalete might consider exploring the abundant local dining options to compensate for the limited culinary services available at the hotel.
Rooms
Nestled in a convenient location, Exe Guadalete offers an inviting and comfortable stay with ample amenities that cater to travelers seeking both relaxation and accessibility. The hotel is praised for its spacious rooms, many of which provide picturesque views of the pool area. Cleanliness is a recurring highlight with numerous guests remarking on the meticulously maintained rooms and bathrooms.
Although the rooms are spacious and feature comfortable beds, some elements such as the air conditioning and furniture would benefit from modern updates. The bathrooms, while generally clean and large, occasionally suffer from poor lighting and outdated fixtures.
Guests appreciate the high standard of comfort, particularly noting the ample space in both the rooms and bathrooms. Many rooms are equipped with dual voltage plugs and complimentary water bottles, adding to the convenience of the stay. Additionally, features such as heated mirrors and large bath towels further enhance the experience.
The communal areas, including the swimming pool and hotel lobby, are well-maintained and pleasant, contributing to the hotel's welcoming atmosphere. Despite some reports of noise due to poor soundproofing and occasional maintenance issues like malfunctioning mini-bars, the hotel's overall charm and comfort tend to leave a positive impression.
Exe Guadalete stands out for its friendly and attentive staff, making each guest feel welcome and well-cared for. Its strategic location, combined with convenient amenities like good parking options, makes it an ideal base for exploring Cadiz and its surrounding areas. While some areas require a bit of refurbishment, the general consensus underscores the hotel’s value and comfort, foreshadowing a pleasant stay for future visitors.
Beds
The comfort of the beds at Exe Guadalete receives high praise from guests, who frequently describe them as very comfortable and spacious. The hotel's rooms are also noted to be quite large, adding to the overall comfort. Many guests highlight the beds as being big with several mentioning the impressive size and softness of the mattresses. The comfort level of the beds, combined with clean and comfortable bed linens, contributes positively to the guest experience.
However, there are mixed reviews regarding the condition of some mattresses. While many find the mattresses very comfortable, a few reviews mention issues with wear and hardness. The extra beds, in particular, have been criticized for being uncomfortable with some guests describing them as too short or worn out.
Overall, the beds at Exe Guadalete are predominantly viewed as comfortable and spacious, significantly enhancing the stay for most guests, despite some isolated concerns about mattress quality.
Cleanliness
The Exe Guadalete hotel has garnered positive feedback for its remarkable cleanliness and comfort. Guests frequently highlight how the premises and rooms are exceptionally clean with phrases like "very clean" and "super clean" appearing consistently across reviews. The hotel's comfortable beds and pillows also contribute to a pleasant stay and the spacious rooms are well-appreciated.
Guests noted the cleanliness of the bathrooms and the general upkeep of the hotel, describing the cleaning staff as attentive. Despite some mentions of outdated decor and the need for minor renovations, particularly in the pool area, the cleanliness of towels, sheets and rooms were highly praised. The air conditioning and spacious layout also add to the comfort.
While some reviews pointed out specific areas needing improvement, such as better pool maintenance and more room outlets, the overall consensus is that the hotel maintains a clean and comfortable environment. Courtesy of the friendly staff and good value for money, Exe Guadalete offers a satisfactory stay with its prime location close to restaurants and bars being an added benefit.
Staff
The reviews for Exe Guadalete overwhelmingly praise the hotel's staff for their exceptional service. Guests frequently describe the staff as friendly, attentive and kind, highlighting their dedication to providing excellent customer service. The reception staff, in particular, receive numerous commendations for being both welcoming and helpful, ensuring a smooth check-in process and addressing any issues promptly.
The cleaning staff are also appreciated for their hard work and attentiveness. Many reviews emphasize the personal attention and professional demeanor displayed by all employees, from the waitstaff to the front desk attendants.
Guests cite the team's friendliness and ability to resolve problems efficiently as standout attributes. Whether it’s a quiet room change facilitated by the front desk or a conscientious poolside service, the staff's efforts do not go unnoticed. Overall, the commendable service and heartfelt hospitality contribute significantly to the positive experience at Exe Guadalete.
Wi-Fi
While staying at Exe Guadalete, travelers should manage their expectations regarding Wi-Fi connectivity. Many guests have noted challenges with accessing the internet, including slow speeds and unstable connections. While the Wi-Fi signal tends to perform adequately within individual rooms, it often fails to extend effectively to common areas, potentially making it less suitable for those needing a reliable connection for work. Additionally, some reviews pointed out that the internet did not function well on smart TVs. Overall, the Wi-Fi service at Exe Guadalete appears to be inconsistent and may not meet the needs of guests requiring strong and reliable internet access.
Pool
The pool area at Exe Guadalete garners mixed impressions from its guests. Many patrons appreciate its size and the ample space for sun loungers, emphasizing that it offers a peaceful and relaxing atmosphere. The pool is often mentioned as being clean and well-maintained, contributing to an enjoyable swimming experience. Guests praise the beautiful and charming surroundings, which are ideal for unwinding.
However, several reviews point out the pool area's need for maintenance and updating. Some visitors note issues such as dirty water, floating debris and broken tiles, which detract from the overall experience. The pool area appears somewhat neglected at times with reports of untidiness and lack of proper upkeep.
The pool bar and services also receive mixed feedback. While some appreciate the reasonable prices for drinks, others remark on the limited hours and the absence of lifeguards. The pool kiosk being frequently closed is a common complaint, as well as the unavailability of towels.
Nevertheless, guests generally highlight the pool as a significant advantage of the hotel with its relaxing environment and spacious layout providing a pleasant retreat. Despite the need for improvements, the tranquility and refreshing water offer a redeeming feature for many visitors.
4 Star
Situated in Cadiz, the Exe Guadalete offers convenient proximity to the city's central attractions, but guest reviews reveal a more mixed experience regarding its four-star rating and facilities. Many visitors highlighted the hotel's need for renovation and modernization, indicating that it does not live up to the expected standards of a four-star property. Comments consistently pointed out aspects like outdated rooms, insufficient amenities and overall facilities that don’t meet four-star expectations.
Nevertheless, some guests acknowledged that the hotel provides overall value in line with their expectations, praising the service and the friendliness of the staff. Despite this, the hotel's age and lack of maintenance were common critiques with many feeling that it now rates closer to a three-star standard rather than its advertised four-star rating.
In summary, while Exe Guadalete benefits from a central location and friendly service, it significantly falls short in delivering the experience typically associated with a four-star hotel. Prospective visitors might find better value elsewhere if looking for true four-star quality.
Yes, Exe Guadalete has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Exe Guadalete.
No, Exe Guadalete doesn't allow dogs.
No, parking facilities aren't available at Exe Guadalete.