The staff at Sheraton Addis, a Luxury Collection Hotel in Addis Ababa, are exceptional in their service, professionalism, thoughtfulness and friendliness. They go above and beyond to make guests feel welcome and comfortable, providing suggestions and handling any issues efficiently. Guests agree that the staff truly make their stay unforgettable and special.
Hyatt Regency Addis Ababa is a hotel that guests highly recommend. The rooms are spacious, modern, clean and elegantly decorated with comfortable bathrooms and an overall pleasant atmosphere. Guests appreciate the attentiveness of the hotel staff in keeping their rooms well-stocked with water, sparkling water, coffee and tea, as well as bathroom amenities. The staff is exceptional with polite, competent and incredibly hospitable service. From the moment you arrive until the moment you depart, you will be met with friendly and welcoming smiles. The front-desk staff, especially Genet, stands out for their professional and helpful demeanor. The service here is top-notch and the staff truly goes above and beyond to make sure that your needs are met. Overall, Hyatt Regency Addis Ababa is a great choice for a comfortable and enjoyable stay in Addis Ababa.
The Hilton Addis Ababa is located in the heart of the city, making it the perfect location for exploring local attractions. Guests appreciate the hotel's beautiful lobby, pool area and restaurant, as well as the traditional coffee service. The breakfast is also highly praised for being delicious and great, although it may come with an extra cost. Rooms are generally comfortable and spacious but some may require renovation and maintenance. Nevertheless, the hotel's cleanliness is consistently praised with the hardworking staff receiving credit for their attention to detail. Speaking of which, the staff are friendly and accommodating, going above and beyond to ensure a comfortable stay. The pool area is a standout feature for guests, offering a well-maintained oasis for swimming or relaxation. Overall, Hilton Addis Ababa is a great choice for a clean and comfortable stay in the city with caring and professional employees that make for a memorable experience.
Elilly International Hotel is a luxurious hotel located in a safe neighborhood and conveniently close to the UN offices, restaurants, pharmacies and supermarkets. Guests appreciate the friendly staff and comfortable amenities. The included breakfast is described as generous and rich with a variety of sweet and savory options. The hotel offers spacious and clean rooms with nice amenities. Guests enjoy the clean and welcoming feel of the hotel and its sizeable rooms, although some have noted that the decor is dated and some finishings need attention. The hotel is very clean and lives up to its guests' expectations. The staff is exceptional, always willing to assist and go above and beyond to make your stay a comfortable one. The Elilly International Hotel offers a mixed experience when it comes to Wifi connectivity. Some enjoyed flawless connectivity, while others report slow and intermittent connection. Overall, Elilly International Hotel is a fantastic place to stay and offers luxury and exceptional service.
The Inter Luxury Hotel is a centrally located hotel that offers great value for money. The hotel's convenient proximity to tourist attractions and the UN make it a top choice for both business and leisure travelers. Guests rave about the breakfast offerings with a wide variety of options available, including local dishes and popular Western fare. The rooms are beautifully designed and spacious with comfortable beds and great facilities. The hotel is also praised for its cleanliness with guests describing it as beautiful and spacious while also being very clean. The staff at Inter Luxury Hotel are exceptional, treating guests like royalty with attentive service that goes above and beyond. Overall, the Inter Luxury Hotel provides guests with a comfortable and satisfying stay with service that is professional, welcoming, friendly and excellent.
Capital Hotel and Spa is a great choice for travelers looking for a clean and comfortable stay in Addis Ababa. The hotel boasts a convenient location that is perfect for a peaceful retreat away from the busy road, although some guests expressed concerns about safety during nights. The rooms are clean and comfortable with soft beds for a good night's sleep, although the bathrooms could use a bit more attention. The hotel is praised for its exceptional staff who are very helpful, polite, friendly and welcoming, providing top-notch customer service from pick up to drop-off. The spa at the hotel is great with amazing facilities such as a gym, sauna and a warm swimming pool that promises to give you an enjoyable time. The spa facilities and treatments are excellent, providing guests with the best SPA experience that they have ever had. Overall, Capital Hotel and Spa is a solid choice for travelers looking for a clean and stress-free stay in the city with excellent amenities at a lower price point.
The Ethiopian Skylight Hotel is a highly recommended hotel for those seeking a convenient location near the airport with easy access to the city. Many guests have praised the hotel's proximity to the airport with shuttles running frequently and on time. The breakfast is decent with professional staff and a variety of options. The clean and spacious rooms are also highly commended with guests noting the comfortable beds and top-notch showers and bathrooms. The staff are regarded as friendly and helpful, although some negative experiences have been reported. The hotel has great amenities, including reliable WiFi, making it suitable for business travelers. Additionally, the accessibility of the hotel and its adherence to COVID-19 safety guidelines make it an attractive option. While there were some negative reviews, overall, the Ethiopian Skylight Hotel offers a great experience with many guests describing it as a slice of heaven with a touch of luxury.
The Swiss Inn Nexus Hotel is a great choice for travelers looking for a hotel with an excellent location. Guests appreciate the hotel's proximity to many places and the relatively quiet surroundings. The rooftop bar is a particular highlight and the traditional restaurant across from the hotel comes highly recommended. While the breakfast experience had some shortcomings, some guests enjoyed the quality of the food and service. The rooms are comfortable and spacious with modern amenities and cute corner nooks and balconies. The hotel maintains a reputation for cleanliness and comfort, although some guests noted fair levels of cleanliness in certain areas of their rooms. The staff are exceptional and friendly with many guests describing them as amazing and hospitable. The hotel's wifi has received mixed reviews, but efforts have been made to provide internet access in the lobby area. The pool is perfect for families with kids, although it may be on the smaller side and does not get sun in the afternoons. Overall, the Swiss Inn Nexus Hotel is a great choice for travelers looking for a comfortable and convenient stay.