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Summary of reviewsHotel Alice and Trunk in Jeju City enjoys a reputation for its prime location, offering guests easy access to the city’s vibrant dining, shopping, and travel hubs, alongside its proximity to the airport. This makes it an excellent base for both exploring the island and managing logistics with ease. The hotel’s accommodations are spacious, clean, and comfortable, with rooms that exude a homely charm due to their stylish interiors and modern amenities. Guests frequently appreciate the exceptional comfort of the beds, which contribute to a restful sleep experience.
The staff at Hotel Alice and Trunk are often praised for their friendliness and efficiency, especially at the front desk, although some language barriers occasionally arise. Nevertheless, their dedication to helpful service is a highlight, enhancing the overall stay. The property provides ample parking options, including free indoor and outdoor spaces, with a well-organized valet service available when required. This convenience is complemented by its strategic location for those arriving by car.
While the hotel generally maintains a good standard of cleanliness, some guests have noted inconsistencies, such as minor issues with upkeep and occasional odors. Despite these challenges, many visitors find the overall environment pleasant, appreciating the clean and comfortable facilities.
In summary, Hotel Alice and Trunk stands out as a commendable choice for visitors to Jeju City due to its strategic location, courtesy of its staff, and comfortable accommodations. Its location, amenities, and affordability make it an attractive option for various travelers looking to explore the island while enjoying comfort and convenience. Show more
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Categories
Romantic Hotel
This hotel offers a unique and charming atmosphere, perfect for couples seeking a memorable experience. The distinctive design and personalized service contribute to a romantic stay.
Hotel with Parking
This hotel provides parking and is located in Jejudo. It offers comfortable accommodations.
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
4-Star Hotel
Room Types
Standard Double RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, a tea and coffee maker, a safe deposit box, a carpeted floor as well as city views. The unit offers 1 bed.
Standard Twin RoomFeaturing free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin room features a flat-screen TV with satellite channels, a tea and coffee maker, a safe deposit box, a carpeted floor as well as city views. The unit has 2 beds.
Family RoomProviding free toiletries and bathrobes, this family room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned family room provides a flat-screen TV with satellite channels, a tea and coffee maker, a safe deposit box, heating as well as city views. The unit offers 2 beds.
One-Bedroom SuiteThis spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a safe deposit box as well as mountain views. The unit has 2 beds.
Two-Bedroom SuiteThis spacious suite consists of 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite provides a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a safe deposit box as well as city views. The unit offers 3 beds.
Hollywood Double RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with satellite channels, a tea and coffee maker, a safe deposit box, heating as well as city views. The unit has 1 bed.
Standard Double with bathOffering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, a tea and coffee maker, a safe deposit box, heating as well as city views. The unit has 1 bed.
Standard Twin with bathFeaturing free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a bidet and a hairdryer. The air-conditioned twin room features a flat-screen TV with satellite channels, a tea and coffee maker, a safe deposit box, heating as well as city views. The unit has 2 beds.
Deluxe Double RoomThe double room features a safe deposit box and heating. The unit has 1 bed.
Guest Reviews
8.5
Very Good
Location
Nestled in the heart of downtown Jeju, Hotel Alice and Trunk boasts an enviable location that places guests within easy reach of an array of dining, shopping, and travel conveniences. This hotel is ideally situated for those who wish to explore the vibrant city as well as the island’s picturesque surroundings, with the city center and numerous local eateries just a stone's throw away. Additionally, guests will appreciate the proximity to the airport, making it a practical choice for travelers with early flights or those looking to maximize their time on the island.
Offering clean and comfortable accommodations, the hotel is accompanied by courteous staff, ensuring a pleasant stay. Easily accessible public transport and nearby tax-free shopping options further enhance its appeal. Visitors can enjoy the convenience of nearby parking and access to bustling commercial streets filled with shops and cafes. Overall, Hotel Alice and Trunk's location provides the perfect blend of convenience and accessibility, making it an excellent base for both relaxation and adventure in Jeju.
Rooms
When it comes to room quality at Hotel Alice and Trunk, guests frequently highlight the spaciousness, cleanliness, and comfort as standout features. Many of the rooms are notably large, offering a cozy and welcoming atmosphere that echoes the charm of a home. The hotel provides a pleasing mix of stylish interiors and modern amenities, ensuring a relaxing stay. Beds are described as exceptionally comfortable, contributing to a restful night's sleep.
The rooms are consistently praised for their cleanliness and neatness, complemented by staff who provide kind and attentive service. Guests appreciate the thoughtful amenities, including coffee and bottled water, which enhance the overall experience. While some rooms are perceived as dim and could benefit from brighter lighting, their size and tidiness generally leave a favorable impression.
The location of the hotel offers convenience for travelers, with easy access to local eateries and shopping venues, along with ample parking for those driving. For groups, the accommodations have been positively received, and the good quality-price ratio makes it an attractive option for many. Recommendations are frequent, with many guests expressing intentions to return, especially when visiting Jeju Island.
Beds
Hotel Alice and Trunk offers guests a delightful sleep experience, receiving widespread praise for its beds and bedding. Many reviewers highlight the softness and exceptional comfort of the mattresses, often describing the beds as very comfy, with pleasant and clean environments enhancing the overall experience. The combination of comfortable beds and quality bedding ensures a restful stay for visitors. Guests also appreciate the spacious and beautifully designed rooms, which contribute to an atmosphere of high comfort and relaxation. Despite some isolated comments about firmness, the overall impression is that the beds at Hotel Alice and Trunk are an excellent feature, paired with good service and a friendly staff. The hotel's strategic location and convenient amenities further complement the appeal of a stay here. However, a note of caution is mentioned about a persistent odor in some rooms, which might affect the experience for some guests.
Cleanliness
Hotel Alice and Trunk has a mixed reputation when it comes to cleanliness, with some guests experiencing varying levels of upkeep. Many reviews highlight a positive experience, noting that rooms are often clean, comfortable, and offering good ventilation. The bedding is particularly appreciated for its comfort, and several guests describe their rooms as neat with good amenities. Additionally, the overall environment and proximity to locations such as the airport are appreciated by many.
However, certain reviews mention areas needing improvement. Some guests report issues like dust, dirt, stained curtains, and occasional bad odors, which detract from the standard of cleanliness. Additionally, the hotel's maintenance appears to be sporadic, with observations of outdated facilities and minor damages like chips and dents in the walls. Despite these inconsistencies, the friendly staff service and the meticulous cleaning efforts on other occasions provide a satisfactory experience for many who visit.
Staff
Hotel Alice and Trunk in Jeju City is often praised for its friendly and accommodating staff, contributing to a welcoming atmosphere. Guests frequently highlight the warmth and approachability of the team, making their interactions enjoyable. Notably, the young staff at the front desk are particularly commended for their friendliness and efficiency during the check-in and check-out processes.
Despite their amiability, language barriers occasionally present challenges, as some staff members do not speak English. However, the proactive members ensure a pleasant stay by providing helpful services such as guiding guests and even arranging valet parking when needed. Guests appreciate the clean facilities and comfortable bedding, further enhanced by the staff's attentive nature.
Location-wise, the hotel boasts proximity to the airport and nearby shops, which is another aspect that guests appreciate along with the overall cost-effectiveness of their stay. Coupled with excellent service, Hotel Alice and Trunk stands out as a commendable choice for visitors to Jeju City, offering great value for money.
Parking
Located conveniently with easy access and a large parking area, Hotel Alice and Trunk offers an excellent parking experience for its guests. The hotel provides free parking, with options both outdoors and indoors, ensuring guests have ample space to park their vehicles. For those who prefer valet services, the hotel offers a well-organized system, particularly useful when the main car park is full. The accessible flat parking lot is right across from the back door, making it easy to navigate and close to the hotel's entrance. Additionally, its proximity to the airport, just a 10-minute drive away, is ideal for those renting a car. This seamless parking experience is complemented by the friendly reception staff, adding to the overall convenience and satisfaction of staying at Hotel Alice and Trunk.
No, Maxx Jeju, a member of H Rewards doesn't have any pool.
No, a spa isn't available at Maxx Jeju, a member of H Rewards.
No, Maxx Jeju, a member of H Rewards doesn't allow dogs.
Yes, parking facilities are available at Maxx Jeju, a member of H Rewards.
No, Maxx Jeju, a member of H Rewards doesn't have a gym.