Narcissus Obhur Resort & Spa
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Summary of reviewsNarcissus Obhur Resort & Spa, nestled in Abhur Al-Shamaliyah, stands out for its remarkable sea-side location, offering a serene and picturesque escape. Guests are captivated by the stunning ocean views and the tranquility the resort offers, despite its distance from downtown Jeddah and the airport. The beautiful design, clean facilities and excellent service further elevate the guest experience. However, the limited beachfront space and less favorable dining options receive some criticisms.
The breakfast experience is overwhelmingly positive with guests enjoying a diverse and delicious buffet. The ambiance, especially the option to dine by the pool and the professionalism of the restaurant staff significantly enhance the breakfast experience. Although there are some occasional issues with variety and freshness, the overall sentiment is that the breakfast is of high quality.
Dinner, however, garners mixed reviews. While many enjoy the variety and taste, particularly at the sunset pier restaurant, the inconsistency in food quality and high prices are points of contention. Despite these drawbacks, room service is praised for its reasonable pricing and quality.
The rooms, especially the villas, are highly regarded for their spaciousness, cleanliness and luxurious feel. Guests appreciate the elegant design and the privacy offered by the villas, though some issues like air conditioning problems and slow room service response are noted. The furniture quality in some places could also be improved.
Cleanliness is a mixed area with high praise for the room maintenance but significant issues in common areas, particularly the pool and beach areas, which often appear dirty and poorly maintained. Despite these concerns, guests find the resort beautiful and appreciate the efforts of the attentive staff.
The resort staff receive high praise for their professionalism, friendliness and efficiency. Many staff members are individually acknowledged for their exceptional service, significantly contributing to a positive guest experience. Although there are a few reports of occasional rudeness, the majority of the interactions are positive.
WiFi and mobile connectivity are weak points at the resort with many guests reporting poor internet service, which detracts from the otherwise comfortable stay.
Spa experiences are varied with the ladies' spa receiving high praise for its luxurious services and ambiance, while the men's spa faces maintenance issues. The inconsistency in the availability of spa services affects the overall spa experience.
The gym receives positive feedback for its quality and well-equipped facilities, though there are occasional closures for maintenance.
The pools offer a mixed experience. While private pools and the presence of lifeguards are appreciated, issues with cleanliness, broken tiles and maintenance problems such as high chlorine levels and broken lights detract from the experience.
The beachfront is clean and well-maintained, offering a peaceful environment, but is considered small and narrow with some rocky areas. Improvements in beach facilities and seating could enhance the guest experience.
Parking is convenient with private spaces allocated for each villa, adding to the overall ease of stay.
Overall, Narcissus Obhur Resort & Spa is celebrated for its beautiful location, luxurious rooms and excellent service, though improvements in dining options, pool maintenance and connectivity would enhance the guest experience further.
Categories
The breakfast experience is overwhelmingly positive with guests enjoying a diverse and delicious buffet. The ambiance, especially the option to dine by the pool and the professionalism of the restaurant staff significantly enhance the breakfast experience. Although there are some occasional issues with variety and freshness, the overall sentiment is that the breakfast is of high quality.
Dinner, however, garners mixed reviews. While many enjoy the variety and taste, particularly at the sunset pier restaurant, the inconsistency in food quality and high prices are points of contention. Despite these drawbacks, room service is praised for its reasonable pricing and quality.
The rooms, especially the villas, are highly regarded for their spaciousness, cleanliness and luxurious feel. Guests appreciate the elegant design and the privacy offered by the villas, though some issues like air conditioning problems and slow room service response are noted. The furniture quality in some places could also be improved.
Cleanliness is a mixed area with high praise for the room maintenance but significant issues in common areas, particularly the pool and beach areas, which often appear dirty and poorly maintained. Despite these concerns, guests find the resort beautiful and appreciate the efforts of the attentive staff.
The resort staff receive high praise for their professionalism, friendliness and efficiency. Many staff members are individually acknowledged for their exceptional service, significantly contributing to a positive guest experience. Although there are a few reports of occasional rudeness, the majority of the interactions are positive.
WiFi and mobile connectivity are weak points at the resort with many guests reporting poor internet service, which detracts from the otherwise comfortable stay.
Spa experiences are varied with the ladies' spa receiving high praise for its luxurious services and ambiance, while the men's spa faces maintenance issues. The inconsistency in the availability of spa services affects the overall spa experience.
The gym receives positive feedback for its quality and well-equipped facilities, though there are occasional closures for maintenance.
The pools offer a mixed experience. While private pools and the presence of lifeguards are appreciated, issues with cleanliness, broken tiles and maintenance problems such as high chlorine levels and broken lights detract from the experience.
The beachfront is clean and well-maintained, offering a peaceful environment, but is considered small and narrow with some rocky areas. Improvements in beach facilities and seating could enhance the guest experience.
Parking is convenient with private spaces allocated for each villa, adding to the overall ease of stay.
Overall, Narcissus Obhur Resort & Spa is celebrated for its beautiful location, luxurious rooms and excellent service, though improvements in dining options, pool maintenance and connectivity would enhance the guest experience further.
Luxury Resort
A 5-star luxury resort featuring exclusive villas, many with private pool or Jacuzzi access, and direct entry to a private sandy beach. It boasts Jeddah's largest spa and multiple pools, ideal for a secluded luxury getaway.
Resort near The Beach
This resort offers private beach access and various water sports activities like jet skiing, windsurfing, and sailing. It provides a tranquil escape from the city while remaining close enough to easily access Jeddah's attractions.
Resort with Spa
A resort with 'Spa' in its name, recognized in the World Luxury Hotel Awards. It offers a spa centre among its facilities, providing a relaxing experience away from the city.
Family Friendly Resort
A resort and spa that caters to families with recreational activities and relaxation options. The location on Prince Abdullah AlFiasal Street provides a serene environment. Includes kids' activities and family-focused amenities.
Romantic Resort
Located away from the city's hustle, this resort offers luxurious villas with direct beach access. The spa and family-friendly amenities ensure a relaxing and romantic getaway.
Resort with Swimming Pool
This resort provides large outdoor swimming pools. The spa facilities enhance the relaxation experience, making it a top choice for wellness-focused travelers.
Outdoor Pool
Resort with EV Charging Stations
Situated in Riyadh, this resort and spa provides EV charging stations for guests. Located on Prince Abdullah AlFiasal Street, it offers a luxurious experience with added convenience for electric vehicle owners.
Resort with Outdoor Pool
This resort features a private sandy beach and separate outdoor swimming pools for males and kids, as well as an indoor pool for females, catering to different guest preferences. Some villas also offer private infinity pools.
Beachfront Resort
Resort Taking Steps Towards Sustainability
Resort with Free Wi-Fi
Business Resort
Resort with Parking
EV charging stations
Resort with Gym
About Narcissus Obhur Resort & Spa
License: 10010058
Guest Reviews
Location
Despite some guests noting its distance from downtown Jeddah and the airport and the need for a car to navigate the area, the resort's remote location is also seen as a positive feature for those seeking privacy and calmness. Moreover, the general atmosphere, coupled with clean facilities, enhances the overall guest experience.
The resort's beautiful design and excellent service further underscore its appeal. Though there are a few criticisms regarding the limited beachfront space and less favorable dining options, the majority of guests seem captivated by the exceptional location and elegant environment. It's clear that for those valuing scenic beauty and a tranquil retreat, Narcissus Obhur Resort & Spa stands out as one of Jeddah's most beautiful resorts.
Breakfast
Several reviews highlight the pleasant ambiance of the breakfast area, particularly noting the option to dine by the pool or choose between indoor and outdoor seating. The restaurant staff's professionalism and friendliness also contribute positively to the breakfast experience with several guests marking the service as excellent.
However, there are a few critical observations regarding the breakfast. Some guests mentioned that the breakfast buffet could be limited at times and did not always meet the expected standards for the hotel's level. There were also isolated reports of breakfast not being fresh, limited diversity during suhoor and occasional lapses in service, including food quality and buffet schedule inaccuracies. Despite these issues, the overall sentiment reflects a high-quality breakfast experience, characterized by a great variety of dishes and served in a well-arranged, pleasing environment.
Dinner
The setting, particularly the sunset pier restaurant, was highlighted for its ambiance, though service there was slow. Prices at the resort's restaurants were considered high by many with some guests feeling they didn't receive value for money. Additionally, the seafood restaurant and the indoor dining experience garnered some criticism with reports of below-average food quality and poor organization.
Despite these issues, the room service was generally well-received, being described as good and reasonably priced. The breakfast offerings also received commendation, though the overall dining experience left room for improvement.
Rooms
Many reviews mention the aesthetically pleasing room decor and elegant design with some villas offering extra comfort through spacious layouts and multiple bathrooms. The superior cleanliness is a recurring theme, though there are occasional reports of specific cleanliness issues like dirty mirrors and bugs in rooms. The resort's proximity to the airport is convenient and the added facilities like the kids club and close beach access enhance the family-friendly atmosphere.
However, there are some areas requiring improvement. The air conditioning and the cleanliness of some facilities like the private pools need attention. Furniture quality varies with some pieces described as worn out or old. Additionally, room service experiences are mixed with delays and slow response times reported by some guests. There are also mentions of long wait times at the reception for villa allocation and maintenance issues like malfunctioning locks and unconnected appliances.
Despite a few shortcomings, the resort generally delivers a beautiful, spacious and high-quality stay that appeals to families and those seeking luxury.
Beds
Cleanliness
Common areas such as the pool, beach and some aspects of the villas did not fare as well with numerous complaints about the cleanliness of the water, broken pool covers and the presence of dirt and algae. Some reviews specifically noted a very bad smell from housekeeping and unclean pools even after supposed cleaning. Additionally, there were specific mentions of the need to clean the toilets and concerns over mosquito presence.
Despite these cleanliness concerns, the resort is often described as beautiful and elegant with excellent reception services and attentive staff. The cleanliness of the place in general, including the aesthetics and decoration, received commendations from many guests. However, the inconsistent cleanliness levels across different areas suggest that while the resort has strong points, particularly in room maintenance, it needs to improve its overall cleaning standards to provide a truly luxurious experience. The resort’s potential shines through its positive attributes, such as cleanliness in some areas, tranquility and well-furnished, comfortable rooms.
Staff
The efficiency in check-in and check-out processes is frequently commended, as is the quick responsiveness of the staff. Specific mentions of the restaurant staff, including individuals like Shabbir, emphasize the high standard of customer service provided. Guests appreciate the cooperative and friendly nature of the staff across various departments—from reception to the restaurant and security.
However, a few criticisms exist, particularly targeting specific interactions with rude receptionists and unprofessional staff behavior in isolated instances. Despite these occasional lapses, the multifaceted team—with people like Ms. Rahab and Ms. Bashair exemplifying excellent customer care—upholds the resort's reputation for outstanding service. Overall, the staff's engagement, their organized demeanors and their exceptional hospitality significantly contribute to positive guest experiences at the resort.
Wi-Fi
Spa
However, there are several concerns regarding the overall maintenance and availability of the spa services. The men's club was occasionally closed for maintenance and the women's club had recurring issues with a malfunctioning jacuzzi water heating system. Furthermore, spa services were often unavailable with some guests noting that the spa was not operational during their entire stay.
In summary, while the ladies' spa at Narcissus Obhur Resort & Spa offers a satisfactory and sometimes luxurious experience for some, there are significant issues with maintenance and consistent availability of the facilities that can affect the overall spa experience.
Gym
Pool
However, there were several areas of concern. Some reviewers mentioned that the pools, including the private ones, often appeared dirty with broken tiles and issues such as large amounts of chlorine. A recurring complaint was about the pool size with many finding the pools smaller than expected. Maintenance issues were also pointed out, including broken pool covers, non-functional pool lights and a neglected outdoor jacuzzi. The cleanliness of the pool area was another problem, particularly due to pigeon droppings, which made the surroundings unpleasant.
There were also mentions of pools being mixed, accommodating men, women and children alike, which may not appeal to all guests. Specific facilities like the ladies' pool in the spa and the male-only pool were mentioned, but some guests expressed a preference for more exclusive access.
Overall, while the resort offers a picturesque pool environment and attractive private pools, it would benefit from better maintenance and cleanliness to enhance the guest experience.
Beach
However, the beach itself is often described as small and narrow with some areas filled with sharp rocks and stones that could hinder swimming. Seating arrangements and beach chairs come across as old and worn out, lacking shaded areas for relaxation. High prices and limited beach activities add to the concerns with some guests feeling inconvenienced by non-residents entering the resort.
Despite these drawbacks, the resort remains a nice destination within Jeddah, offering a beautiful and well-maintained beach area enhanced by diligent and friendly staff. Improvements in beach facilities and more shaded seating could significantly elevate the overall guest experience.
Parking
Family
The resort provides dedicated attention to both young and adult visitors, creating an inclusive atmosphere for everyone. Its compact design ensures children cannot easily get lost and the beautiful, clean resort grounds contribute to the overall sense of security and peace. Guests particularly appreciated the high level of privacy available on the beach, away from crowded scenes.
However, the feedback on the children's facilities is mixed. While some visitors found the family's experience memorable and stress-free, others noted a lack of children's activities and expressed concerns about the cleanliness of the play area. Despite these points, many families found their stays to be wonderfully relaxing, filled with beautiful memories.
The chalets, though compact with just one room, are deemed sufficient for small family stays and the general consensus reflects the resort's attention to providing a serene and delightful experience for family vacations. The resort remains one of the cleanest and most beautiful that many visitors have stayed at, underscoring its appeal as a destination for families seeking tranquility and elegance.
5 Star
Despite being marketed as a five-star destination, a number of reviews expressed disappointment, suggesting that the resort does not fully meet the standards expected of a five-star hotel. Some described their stay as a bad experience, citing issues with service quality and value for the high price. These criticisms indicate inconsistencies in maintaining five-star quality across all aspects of the resort.
While it has a reputation for its beauty and comfort, it appears there are areas in service and standards where improvements could be made to align more closely with its five-star rating.
Business
Outdoor Pool
Luxury
The service and reception at the resort are top-notch, contributing significantly to the overall experience. Attention to detail is evident in all aspects, from the beautifully decorated rooms to the meticulously maintained clean and well-organized spaces. Guests feel a sense of cheerfulness throughout their stay, appreciating the resort’s dedication to providing a top-tier experience.
Many describe the resort as one of the best in Jeddah with some even considering it the pinnacle of luxury and one of the most beautiful resorts they have ever visited. Accommodations receive a ten-star rating for their elegance and comfort, cementing the resort's reputation for offering an experience of unmatched luxury.
Although a few guests mentioned that the resort might not be worth the price if expectations are set too high, the overall sentiment remains overwhelmingly positive. The Narcissus Obhur Resort & Spa is a luxurious haven, offering an exceptional and beyond wonderful stay for those seeking opulence, cleanliness and tranquility.
Romantic
This luxurious destination is ideal for a couples' retreat or an anniversary celebration. The resort's romantic setup, quiet and relaxing ambiance and exquisite attention to detail ensure a special place to relax. Guests have lauded it as the perfect place to spend beautiful days by the open sea with romantic views adding to the charm. The serene environment makes it a perfect getaway to relax and unwind, ensuring many lovely nights for those who choose to stay.
Beachfront
However, there are limitations regarding the resort's beachfront space. The beachfront area is notably narrow and small and the water is quite shallow, making it unsuitable for swimming. Guests have reported that the available beach area feels limited and lacks privacy with no beach villas or chalets directly on the beach. Moreover, the children's area needs more attention.
In conclusion, while Narcissus Obhur Resort & Spa offers stunning sunset views and a serene seaside atmosphere, the limited and shallow beachfront may not fully satisfy beach enthusiasts.
Yes, Narcissus Obhur Resort & Spa has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Narcissus Obhur Resort & Spa.
No, Narcissus Obhur Resort & Spa doesn't allow dogs.
Yes, parking facilities are available at Narcissus Obhur Resort & Spa.
Yes, Narcissus Obhur Resort & Spa has a gym.
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