HAWADA PIONEER
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Summary of reviewsHAWADA PIONEER is lauded for its strategic location, situated conveniently near the picturesque Red Sea Corniche and downtown Jeddah. Guests frequently praise its accessibility to seaside views, nearby services, cafes and restaurants, making it an ideal choice for leisure and business travelers alike. The beautiful sea views from the rooms enhance the overall appeal, while the cleanliness of the surroundings and ample parking facilities contribute to an enjoyable stay. The hotel's staff, noted for their professionalism and friendly demeanor, notably individuals such as Mamdouh, Rahaf, Manar and Lubna, play a significant role in providing a positive ambiance and excellent service.
The breakfast receives varied feedback; while some guests enjoy the diverse and changing options alongside the scenic view from the restaurant, others find the quality lacking and overpriced. Spacious and well-equipped rooms are a recurring positive highlight with some guests benefiting from upgrades to suites offering excellent views. However, issues like stained bed linens, outdated furniture and poor soundproofing detract from the experience. The cleanliness of the rooms is inconsistent with complaints about dirty furniture, housekeeping lapses and insufficient room amenities.
Cleanliness in the hotel is a mixed aspect. While certain areas and the pool are well-maintained, significant issues like odors, dirty curtains and unwashed bed sheets persist, indicating a need for thorough and consistent cleaning practices. Nonetheless, the professionalism of some cleaning staff is appreciated where noticed.
While the hotel staff earns high praise for their courteous and professional service, a few guests have encountered issues with poor service and rude interactions. However, the overall consensus is that the staff's friendliness and respectful treatment substantially contribute to a comfortable and enjoyable stay.
The hotel’s digital amenities, specifically the Wi-Fi and television services, receive criticism. The Wi-Fi is frequently described as weak or nonexistent and the television channels are often blurry and limited, suggesting an area for improvement.
In conclusion, while the HAWADA PIONEER offers a desirable location, spacious rooms and exceptional staff service, improvements in housekeeping, breakfast quality and digital amenities are necessary to enhance the overall guest experience.
Categories
The breakfast receives varied feedback; while some guests enjoy the diverse and changing options alongside the scenic view from the restaurant, others find the quality lacking and overpriced. Spacious and well-equipped rooms are a recurring positive highlight with some guests benefiting from upgrades to suites offering excellent views. However, issues like stained bed linens, outdated furniture and poor soundproofing detract from the experience. The cleanliness of the rooms is inconsistent with complaints about dirty furniture, housekeeping lapses and insufficient room amenities.
Cleanliness in the hotel is a mixed aspect. While certain areas and the pool are well-maintained, significant issues like odors, dirty curtains and unwashed bed sheets persist, indicating a need for thorough and consistent cleaning practices. Nonetheless, the professionalism of some cleaning staff is appreciated where noticed.
While the hotel staff earns high praise for their courteous and professional service, a few guests have encountered issues with poor service and rude interactions. However, the overall consensus is that the staff's friendliness and respectful treatment substantially contribute to a comfortable and enjoyable stay.
The hotel’s digital amenities, specifically the Wi-Fi and television services, receive criticism. The Wi-Fi is frequently described as weak or nonexistent and the television channels are often blurry and limited, suggesting an area for improvement.
In conclusion, while the HAWADA PIONEER offers a desirable location, spacious rooms and exceptional staff service, improvements in housekeeping, breakfast quality and digital amenities are necessary to enhance the overall guest experience.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Hotel with Parking
Accessible Hotel
Hotel with Gym
Small Hotel
3-Star Hotel
Hotel with Indoor Pool
About HAWADA PIONEER
License: 10008099
Guest Reviews
Location
The hotel's placement near the beach and ample parking facilities further add to its appeal, ensuring that guests can enjoy leisurely seaside strolls or easily commute for business purposes. Many guests also compliment the cleanliness of the surroundings and the beautiful sea views offered from the rooms, enhancing the overall experience.
The interactions and professionalism of the staff are also highlighted, contributing to the positive reception of the hotel's ambiance and service quality. Whether for business or leisure, the clean environment, excellent service and strategic location make HAWADA PIONEER a favorable choice for many travelers.
Breakfast
Rooms
However, there are several recurring issues pointed out by guests. Cleanliness appears to be a significant concern with multiple mentions of stained bed linens, dirty furniture and missed housekeeping. The outdated facilities and worn-out furniture detract from the overall experience, leaving a dingy impression on some. The carpet in particular has been described as old and smelly. Water leaks in the bathroom and ceiling, coupled with poor soundproofing, add to the list of issues.
Several reviews mention problems with room amenities – they are only available upon request, which could be an inconvenience. Guests have also reported problems with the bathroom facilities, including a lack of towels, limited consumables and inconsistencies in hot water availability.
In summary, while the HAWADA PIONEER offers spacious rooms and good service, the quality and cleanliness of the rooms significantly vary. Improvements in housekeeping, furniture upkeep and facility maintenance could greatly enhance the guest experience.
Cleanliness
However, several problem areas are highlighted with frequent complaints about room and hallway odors, old and worn-out furniture and insufficient room amenities. Specific concerns include dirty curtains, unwashed bed sheets, foul-smelling pillows and carpets, worn-out towels and poorly maintained fixtures like leaking ceilings and dirty TV remotes. There's a notable call for furniture renovation and better overall cleaning, as some guests find the cleanliness of the hotel to be very poor, to the extent that it isn't suitable for respectable families.
In summary, while there are staff who ensure parts of the hotel are well-maintained, significant improvements in cleanliness are required to address the issues consistently highlighted by guests.
Staff
Despite a few mentions of poor service and rude interactions with some reception staff, the overall feedback emphasizes the friendly and respectful treatment from the employees. The general consensus is that the staff’s professionalism and excellent behavior significantly contribute to a comfortable and enjoyable stay with guests expressing gratitude for their efforts and supportive assistance throughout their visit. Management's focus on post-departure feedback further underscores their commitment to maintaining high standards of service.
Wi-Fi
Yes, HAWADA PIONEER has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at HAWADA PIONEER.
No, HAWADA PIONEER doesn't allow dogs.
Yes, parking facilities are available at HAWADA PIONEER.
Yes, HAWADA PIONEER has a gym.
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