Carawan Hotel Jeddah
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Summary of reviewsCrawan Jeddah Hotel in Jeddah offers a predominantly positive guest experience with notable highlights in its location, cleanliness and staff service. The hotel is strategically positioned close to essential services and commercial hubs, making it convenient for guests. The tranquility and accessibility of the location are major positives, although nearby construction noise has been a minor issue for some.
The hotel excels in maintaining clean and spacious rooms with many guests praising the general cleanliness and modern amenities. Despite some reports of inconsistent cleanliness and maintenance in specific areas and dated furniture, the overall sentiment leans towards a welcoming and tidy environment.
Staff at Crawan Jeddah Hotel are overwhelmingly commended for their professionalism and friendliness. Key employees are frequently mentioned for their exceptional service, contributing significantly to the guests' positive experience. Some inconsistencies in service speed and professionalism have been noted, but these are relatively few.
While the breakfast service receives mixed reviews with some guests dissatisfied with its quality and availability, the rooms themselves are often described as comfortable and well-equipped. There are, however, occasional complaints about the cleanliness of bedding and the condition of mattresses and pillows.
Parking at the hotel is available but limited with tight spaces and narrow entry and exit points being a common concern. Despite these limitations, the availability of parking remains a appreciated feature for guests.
In summary, Crawan Jeddah Hotel offers a clean, well-located and hospitable atmosphere, bolstered by excellent customer service. While there are areas for improvement, particularly in breakfast offerings, room maintenance and parking facilities, the hotel provides a generally comfortable and convenient stay for its guests.
Categories
The hotel excels in maintaining clean and spacious rooms with many guests praising the general cleanliness and modern amenities. Despite some reports of inconsistent cleanliness and maintenance in specific areas and dated furniture, the overall sentiment leans towards a welcoming and tidy environment.
Staff at Crawan Jeddah Hotel are overwhelmingly commended for their professionalism and friendliness. Key employees are frequently mentioned for their exceptional service, contributing significantly to the guests' positive experience. Some inconsistencies in service speed and professionalism have been noted, but these are relatively few.
While the breakfast service receives mixed reviews with some guests dissatisfied with its quality and availability, the rooms themselves are often described as comfortable and well-equipped. There are, however, occasional complaints about the cleanliness of bedding and the condition of mattresses and pillows.
Parking at the hotel is available but limited with tight spaces and narrow entry and exit points being a common concern. Despite these limitations, the availability of parking remains a appreciated feature for guests.
In summary, Crawan Jeddah Hotel offers a clean, well-located and hospitable atmosphere, bolstered by excellent customer service. While there are areas for improvement, particularly in breakfast offerings, room maintenance and parking facilities, the hotel provides a generally comfortable and convenient stay for its guests.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Indoor Pool
Guest Reviews
Conveniently situated in Jeddah, Crawan Jeddah Hotel boasts an enviable location close to a myriad of amenities and essential services. Guests appreciate the near proximity to the airport, which is less than 10 minutes away, making travel particularly hassle-free. The hotel is also near prominent commercial hubs like the Al Danube supermarket, Hira market, Souq Hara and the Mall of Arabia.
The area is noted for its calm and peaceful environment, yet it remains bustling with activity due to its closeness to major markets, shopping malls and the Al Harithi Exhibition for Conferences. Visitors laud the hotel's central location, highlighting the ease of accessing various facilities and obtaining taxis for smooth mobility around the city.
The cleanliness of the property, coupled with good customer service and ample parking space, further enhances the guest experience. The surroundings are recognized for being tranquil and the location for being excellent, positioning the hotel within reach of essential services, including supermarkets and the city roads leading to downtown.
Despite some concerns over location discrepancies and nearby construction noise, the strategic placement in Jeddah provides great value, offering both convenience and accessibility to everything guests might need during their stay.
Guests at Crawan Jeddah Hotel have mixed opinions about the breakfast offerings. While breakfast is available for in-room dining and is considered good by some, many guests have reported dissatisfaction with its presentation and quality. A significant number of reviewers highlighted the absence of a breakfast service, despite expectations set by their reservations. The lack of a dedicated restaurant for breakfast is also noted with some guests expressing disappointment that their stay did not include breakfast. The inconsistent availability and overall guest experience with breakfast indicate an area that may need improvement.
The rooms at Crawan Jeddah Hotel receive mixed feedback from guests. Positively, many reviews highlight that the rooms and bathrooms are spacious and clean with some even describing the cleanliness as excellent and the rooms as among the most beautiful and clean they’ve stayed in. Guests appreciate modern amenities and comfortable furnishings, including cozy pillows and beds. The presence of a refrigerator, kettle with tea bags, Nescafé and sugar adds a welcoming touch. Additionally, the availability of ample parking spaces and a peaceful, family-friendly environment are valued features.
On the downside, there are consistent complaints about old and sometimes dirty furniture with some rooms having a bad smell due to poor carpet maintenance. Issues like non-functioning phone and bed lights, loose tiles and uncleanliness, including the presence of insects and blood stains, have been mentioned. Several guests reported discrepancies between booking details and the actual room provided, including room sizes and features like saunas that were not available. Sound isolation is also noted as below average, contributing to noise disturbances.
Overall, while the hotel offers many comfortable and well-maintained rooms, there are notable inconsistencies in cleanliness and upkeep that can impact the overall guest experience.
The reviews of the Crawan Jeddah Hotel paint a mixed picture when it comes to the beds. On the positive side, many guests found the beds to be comfortable with some describing them as extremely comfortable. The comfort of the pillows also receives favorable mentions. However, there are several negative comments as well. Complaints about the cleanliness of the bedding are frequent with mentions of hair, stains and unclean bed sheets. Some guests also noted issues with the mattresses being of poor quality and the pillows being old and uncomfortable. While the room size and other comforts like the shower are appreciated, the hotel seems to have inconsistencies in maintaining the bedding's cleanliness and quality.
Crawan Jeddah Hotel notably stands out for its cleanliness and tranquil environment, receiving frequent praise for its clean and fully equipped rooms. Many guests describe the hotel rooms as clean, spacious, tidy and cozy, appreciating the neatness of the entire hotel. Clean restrooms, clean hallways and clean bathrooms consistently leave a positive impression with some feedback emphasizing the high level of cleanliness and excellent housekeeping.
The general environment of the hotel is often noted as peaceful, clean and comfortable, contributing to an overall pleasant stay. Visitors also frequently commend the hotel's cleanliness upon arrival and the tidy condition of the facilities. Some reviewers even go as far as calling it one of the cleanest hotels they've stayed in, appreciating the fresh and inviting atmosphere.
However, not all reviews are unanimously positive. Some guests report instances where rooms and furniture were not as clean as expected. There are occasional mentions of poor cleanliness in specific areas like the lounge, corridors and some rooms with reports of insects or general unclean conditions detracting from the overall experience for some. Instances of outdated furnishings and insufficient attention to cleanliness in certain rooms highlight areas needing improvement.
Despite these occasional concerns, the overwhelming sentiment leans towards a clean and welcoming stay at Crawan Jeddah Hotel, underscored by an admirable focus on cleanliness and tranquility.
The Crawan Jeddah Hotel boasts a team of staff highly praised for their friendliness, cooperation and professionalism. Guests frequently highlight the excellent and courteous nature of the reception staff, including notable mentions of employees like Mr. Ahmed, Mr. Ayman, Mr. Mishari Al-Harbi and others who are described as polite, helpful and quick to respond. Reviews commend the staff's excellent behavior, good customer service and respectful interaction with guests.
The hotel's reception team, in particular, stands out for their cooperative and professional demeanor, enhancing the overall guest experience with fast and helpful responses. A consistent theme across reviews is the staff's amicable and welcoming attitude, contributing to a tranquil and hospitable environment. However, there are occasional mentions of slow service and unprofessional behavior, indicating inconsistencies in guest experiences.
Overall, the staff at Crawan Jeddah Hotel are seen as a significant asset to the establishment with their exceptional and friendly service frequently appreciated by guests.
Crawan Jeddah Hotel offers parking facilities that come with mixed feedback. While there is parking available, particularly in the basement, many guests have noted that the parking spaces are quite tight and limited. The narrow entry and exit, which share the same point, could potentially cause traffic issues, making it somewhat difficult to maneuver larger vehicles. Despite the availability, it’s recommended to reserve parking in advance due to the limited number of slots. Guests have found the parking suggestions provided by the hotel to be helpful. However, the overall consensus is that the hotel could benefit from more and wider parking spaces to improve convenience for its guests.
Location Show Map
Location
The area is noted for its calm and peaceful environment, yet it remains bustling with activity due to its closeness to major markets, shopping malls and the Al Harithi Exhibition for Conferences. Visitors laud the hotel's central location, highlighting the ease of accessing various facilities and obtaining taxis for smooth mobility around the city.
The cleanliness of the property, coupled with good customer service and ample parking space, further enhances the guest experience. The surroundings are recognized for being tranquil and the location for being excellent, positioning the hotel within reach of essential services, including supermarkets and the city roads leading to downtown.
Despite some concerns over location discrepancies and nearby construction noise, the strategic placement in Jeddah provides great value, offering both convenience and accessibility to everything guests might need during their stay.
Breakfast
Rooms
On the downside, there are consistent complaints about old and sometimes dirty furniture with some rooms having a bad smell due to poor carpet maintenance. Issues like non-functioning phone and bed lights, loose tiles and uncleanliness, including the presence of insects and blood stains, have been mentioned. Several guests reported discrepancies between booking details and the actual room provided, including room sizes and features like saunas that were not available. Sound isolation is also noted as below average, contributing to noise disturbances.
Overall, while the hotel offers many comfortable and well-maintained rooms, there are notable inconsistencies in cleanliness and upkeep that can impact the overall guest experience.
Beds
Cleanliness
The general environment of the hotel is often noted as peaceful, clean and comfortable, contributing to an overall pleasant stay. Visitors also frequently commend the hotel's cleanliness upon arrival and the tidy condition of the facilities. Some reviewers even go as far as calling it one of the cleanest hotels they've stayed in, appreciating the fresh and inviting atmosphere.
However, not all reviews are unanimously positive. Some guests report instances where rooms and furniture were not as clean as expected. There are occasional mentions of poor cleanliness in specific areas like the lounge, corridors and some rooms with reports of insects or general unclean conditions detracting from the overall experience for some. Instances of outdated furnishings and insufficient attention to cleanliness in certain rooms highlight areas needing improvement.
Despite these occasional concerns, the overwhelming sentiment leans towards a clean and welcoming stay at Crawan Jeddah Hotel, underscored by an admirable focus on cleanliness and tranquility.
Staff
The hotel's reception team, in particular, stands out for their cooperative and professional demeanor, enhancing the overall guest experience with fast and helpful responses. A consistent theme across reviews is the staff's amicable and welcoming attitude, contributing to a tranquil and hospitable environment. However, there are occasional mentions of slow service and unprofessional behavior, indicating inconsistencies in guest experiences.
Overall, the staff at Crawan Jeddah Hotel are seen as a significant asset to the establishment with their exceptional and friendly service frequently appreciated by guests.
Parking
Yes, Carawan Hotel Jeddah has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Carawan Hotel Jeddah.
No, Carawan Hotel Jeddah doesn't allow dogs.
Yes, parking facilities are available at Carawan Hotel Jeddah.
Yes, Carawan Hotel Jeddah has a gym.
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