Jatai-17.87389500,
-51.73092100,
Rua José De Carvalho, 1726(Show on Map)
8.1
Very Good
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Summary of reviewsibis Jatai stands out as a convenient and comfortable choice for travelers, boasting a prime location in the heart of the city. Its strategic positioning near Jataí Shopping mall, as well as nearby restaurants, bakeries and gas stations, offers easy access for both business and leisure travelers. This convenience is complemented by high marks for cleanliness and quality of service. The hotel's friendly and attentive staff are often praised for their efficiency and support, while the clean and well-maintained facilities contribute to a comfortable stay.
Though the breakfast at ibis Jatai receives mixed reviews, many guests appreciate its variety, including a wide selection of breads, juices and fruits. The attentive and kind breakfast staff add to the positive experience, although some guests find the cost of breakfast high and suggest improvements in variety and service hours.
The rooms at ibis Jatai adhere to the standard expected of the ibis brand with many guests noting the comfort of the beds and the spacious, well-maintained bathrooms. However, a few guests mention issues such as small room sizes, inadequate bedding and occasional maintenance problems like faulty air conditioning and noise disturbances. The cleanliness of the rooms and common areas is widely praised, although there are occasional lapses, such as issues with mold smells and dirty rooms upon check-in.
The staff receive generally favorable reviews with guests highlighting their politeness, cheerfulness and problem-solving abilities. While there are some concerns about the need for more training and occasional inattentiveness, the overall impression remains positive. Unfortunately, the Wi-Fi service at ibis Jatai is a notable drawback with many guests reporting slow, unstable and often non-functional internet connections.
In summary, ibis Jatai is commended for its prime location, cleanliness and friendly staff, making it a worthy choice for travelers seeking value and accessibility, despite some areas needing improvement such as breakfast variety, room maintenance and Wi-Fi service. Show more
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Categories
Business Hotel
This hotel provides essential amenities for business travelers. Free wifi is available.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Parking
Accessible Hotel
3-Star Hotel
Room Types
Standard Double RoomThis double room features a cable TV, air conditioning and minibar.
Standard Twin RoomThis twin room has air conditioning and minibar.
Guest Reviews
8.1
Very Good
Location
Nestled in the heart of the city, ibis Jatai boasts a perfect blend of convenience and comfort, making it an ideal choice for travelers. Its prime location is one of its most praised features, being notably close to Jataí Shopping mall, as well as nearby restaurants, bakeries and gas stations. This strategic positioning offers easy access for guests traveling for work or passing through the area.
The hotel's cleanliness and quality of service receive high marks with patrons commenting on the friendly and attentive staff. Guests emphasize the ease and quickness of the check-in process, along with the well-maintained facilities and comfortable rooms. The proximity to essential amenities like malls and supermarkets enhances the convenience for visitors.
ibis Jatai also features a quiet ambiance, practical and cozy rooms, making it not just a place to stay, but a restful stopover. Despite a few mentions of maintenance issues, the overwhelmingly positive feedback on location and service affirms its reputation as a go-to spot for travelers seeking both value and accessibility.
Breakfast
The breakfast experience at ibis Jatai receives mixed reviews from guests, though many highlight its positive aspects. Numerous visitors describe the breakfast as amazing, great and delicious, emphasizing the incredible variety of breads, juices and fruits. Guests appreciate the complete breakfast and commend the attentive and kind staff. Instances of breakfast being praised for its quality, such as the sensational corn bread, are also noted. However, it is essential to mention that the breakfast is not included in the daily rate and some guests find it expensive at 33.00 per person. While some reviews indicate satisfaction with the Ibis standard breakfast, there are occasional grievances about the lack of variety, particularly in diet products and issues like dirty tables or missing items. Some suggest that the breakfast could be improved or extended until 11:00 AM. Overall, while the breakfast at ibis Jatai has notable strengths, there are areas that could be refined to enhance the guest experience.
Rooms
At the ibis Jatai, rooms generally adhere to the standard expected of the ibis brand with clean and cozy environments. Many guests found the beds to be very comfortable and appreciated the spacious, well-maintained bathrooms. Good accommodations and a functional structure seemed to contribute to a positive overall impression.
However, several criticisms were noted. Some guests found the rooms to be too small for the price and felt that the blankets were inadequate, mentioning a lack of sheets and necessary throws. There were occasional issues with the air conditioning not working properly, leading to stuffy conditions. Noise from adjacent rooms and engine sounds were also bothersome at times, detracting from the room's acoustic comfort.
Despite instances of poor cleaning and musty smells, the hotel staff were responsive, even providing extra beds when needed. While some guests highlighted that breakfast was a separate charge, others appreciated the presence of a desk for work and a hot shower in their rooms. Improving shower functionality and addressing bed comfort issues could further enhance the stay for future guests.
Beds
Guests of ibis Jatai have shared a variety of opinions about the hotel's beds with a noticeable focus on comfort. Many reviewers highlighted the comfort of the beds, using phrases like comfortable beds, great bed and very comfortable bed and pillow. Some guests particularly appreciated the spaciousness and comfortable space of the beds, while others enjoyed the very comfortable room and bathroom. However, there were several mentions of hard and enormous pillows with some finding the pillows very thin or hard. The mattresses received mixed reviews with some describing them as a bit stiff or very thick and a few expressing strong dissatisfaction, stating the mattress is very bad. Despite these criticisms, the recurring theme is that the beds at ibis Jatai are generally well-received for their comfort.
Cleanliness
Ibis Jatai boasts an impressive record of cleanliness, frequently highlighted by guests in their reviews. The hotel's spotless rooms and common areas consistently leave a favorable impression, reinforcing its reputation for excellent housekeeping. Many guests appreciated the hotel's convenient location near a shopping mall, which, coupled with the clean and beautiful environment, adds to the overall pleasant experience. Areas such as the breakfast service and room interiors typically maintain high standards of cleanliness, contributing to a comfortable and airy space.
Exceptional comments often mention the cleanliness as impeccable with everything functioning perfectly in the rooms. The commitment of the housekeeping staff to maintaining a clean and inviting atmosphere has not gone unnoticed, greatly enhancing guests' comfort.
However, some reviews indicated occasional lapses in cleanliness, such as strong mold smells in hallways, unclean tables during breakfast and issues with the minibars. Instances of dirty rooms upon check-in were also noted, alongside comments that cleaning was only done every three days.
Despite these issues, the overwhelming majority of reviews praise the hotel's cleanliness, highlighting it as a primary strength. This consistent focus on maintaining a clean environment, combined with a great location and comfortable accommodations, makes Ibis Jatai a commendable choice for visitors.
Staff
ibis Jatai boasts a generally positive reception when it comes to the staff with many guests highlighting their experiences with helpful and friendly service. Guests frequently noted the attentiveness of the staff, describing them as polite, cheerful and always ready to assist. Several reviews mention the excellent and very good service and the staff's commitment to problem-solving didn't go unnoticed. The friendliness of the reception staff was particularly appreciated with some guests admiring the agility and kindness displayed during check-in.
However, there are a few recurring concerns. Some guests felt that the staff needed more training and pointed out instances where the service was inattentive or slow, especially during check-in and check-out. There were also comments about staff being on their phones and not making enough effort to be pleasant. Despite these occasional setbacks, the overall impression is that the staff at ibis Jatai are dedicated to ensuring a welcoming and supportive environment. The restaurant service and cleanliness were also positively noted, adding to the generally favorable perception of the hotel staff.
Wi-Fi
The guest reviews of ibis Jatai reveal significant issues with the hotel's Wi-Fi service. Reports indicate that the internet connection is generally slow, unstable and weak. Fluctuations in Wi-Fi signal are common and many guests have experienced periods where the internet was not working at all, especially on the 5th floor. Some guests found their cellphone signal to be more reliable than the hotel's Wi-Fi, frequently having to switch to mobile data due to the inadequate service. Overall, the Wi-Fi quality in the rooms is poor with some guests noting an almost complete lack of signal.
No, ibis Jatai doesn't have any pool.
No, a spa isn't available at ibis Jatai.
Yes, ibis Jatai welcomes dogs.
Yes, parking facilities are available at ibis Jatai.