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Summary of reviewsWhistler's Inn, nestled in the heart of Jasper, stands out for its prime location and cozy ambiance, making it a favored choice among travelers. Situated directly across from the train station and close to major downtown amenities, the hotel's central location allows guests to easily explore Jasper's charming restaurants, shops and attractions on foot. The stunning mountain views visible from many rooms add to its appeal, combining convenience with scenic beauty.
Guests praise the hotel's cleanliness, noting the spacious and well-maintained rooms that offer a cozy and inviting atmosphere. The property itself is consistently highlighted for being clean and modern, contributing to a comfortable experience. Though some minor issues with temperature control and noise were mentioned, the majority of reviews emphasize the rooms' comfort and size, making Whistler's Inn a pleasant choice for a stay.
The hotel's dining options, particularly the Italian restaurant and pub, receive high marks for their delicious food and friendly staff. While breakfast is not typically included in the room rate, the quality of meals at the Italian restaurant for breakfast and lunch is positively noted. The onsite bar and daily happy hour provide enjoyable social spaces for guests, further enhancing their dining experience.
The staff at Whistler's Inn are frequently described as friendly, helpful and professional with special mentions for their efficient and accommodating nature. Notable individuals, such as Ty, receive exceptional praise for going above and beyond to assist guests. Despite a few isolated negative remarks about specific staff interactions, the overall feedback underscores a welcoming and attentive team.
The beds at Whistler's Inn are generally lauded for their exceptional comfort with many guests raving about the cozy and restful sleep they provide. While there are a few mixed reviews regarding bed firmness and size, the consensus shows that the beds contribute significantly to a restful stay.
In summary, Whistler's Inn excels with its unbeatable location, clean and spacious rooms, excellent dining options and friendly staff, ensuring a pleasant and comfortable experience for its guests. Show more
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Hotel near Golf Courses
Where is the golf course located?Outside the premises.
Number of holes?18
Are there practice facilities available for players?Yes. Driving Range and Putting Green
Answers last updated by Whistler's Inn
Hotel near Ski Resorts
Family Friendly Hotel
What percentage of your guests are families?Between 50% and 90%
Please suggest which room type a family with one child should choose and where the child will sleep: Standard with 2 Queen beds so the child has a bed
Please suggest which room type a family with two children should choose and where the children will sleep: Standard with 2 Queen beds or Standard with 2 doubles and a Hide-a-Bed if the children don't want to sleep together
Please suggest which room type a family with three children should choose and where the children will sleep: Interior with 2 Queen beds + Hide-a-Bed Standard with 2 Doubles + Hide-a-Bed Suite with 2 Queens + Hide-a-Bed
Please suggest which room type a family with one baby should choose and mention if baby cots are provided and the cost: Standard with 2 Queens or Suite with 1 Queen + Hide-a-Bed. Playpens are available on request
Please suggest which room type a family with one child and one baby should choose and mention if baby cots are provided and the cost: Standard with 2 Queens or Suite with 1 Queen + Hide-a-Bed. Playpens are available on request
Please suggest which room type a family with two babies should choose and mention if baby cots are provided and the cost: Standard with 2 Queens or Suite with 1 Queen + Hide-a-Bed or Suite with 2 Queens. Playpens are available on Request.
Baby cot details:Max age:2 Cost: Free
Can the baby cot be placed in the same room with the parents?Yes
Can the baby cot be placed next to the parents' bed?Yes
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? No
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? No
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? Yes
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? No
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? No
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? No
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? No
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? Hot Tubs, Wildlife Museum, Billiards
Has the hotel closed during the pandemic? Yes Reopening Date: 06/01/2020
Queen RoomCable TV and a desk are offered in this room. A coffee machine is provided.
Please note that the rate is based on 2 guests. Maximum occupancy is 2 (see Hotel Policies) .
Queen Room with Two Queen BedsCable TV and a desk are offered in this room. A coffee machine is provided.
Please note that the rate is based on 2 guests. Maximum occupancy is 4 (see Hotel Policies) .
Guest Reviews
8.2
Very Good
Location
Nestled in the heart of Jasper, Whistler's Inn boasts an unbeatable location that has left guests highly satisfied. Situated right across from the train station and close to the Avis car hire, the hotel is a convenient hub for travelers arriving by bus or train. The central position places visitors within easy walking distance of all the charming restaurants, shops and attractions Jasper has to offer. Many guests highlight the stunning mountain views visible from their rooms, adding to the appeal of the hotel's location.
The proximity to everything in town, including major downtown establishments, makes it effortless to explore Jasper on foot. Guests rave about the convenience of being right in the middle of the city center, emphasizing the superb location as a primary reason for choosing the hotel. The surrounding area is bustling yet cozy, allowing for leisurely strolls and easy access to local amenities.
In addition to its prime location, Whistler's Inn is appreciated for its cozy ambiance and well-maintained spaces. With great views from certain rooms and hot tubs, the hotel combines comfort with convenience, making it a perfect choice for anyone looking to explore Jasper. Clean, centrally located and close to all necessary amenities, the hotel provides an excellent base for both brief stopovers and extended stays.
Breakfast
Whistler's Inn has garnered positive feedback for its Italian restaurant, particularly praised for its offerings at breakfast and lunch. Patrons highlight its quality and enjoyable meal experience. However, it's important to note that the hotel generally does not include breakfast in the room rate, which some guests feel could be an excellent value addition. A number of reviews point out the absence of a buffet breakfast or any breakfast service, especially post-COVID, which was disappointing for some. Including breakfast service would likely enhance guests' overall satisfaction.
Dinner
Whistler's Inn offers a great dining experience with its array of onsite dining options. Guests have enjoyed the Italian restaurant and pub conveniently located within the hotel, praising both for their delicious food and friendly staff. The Italian restaurant is particularly noted for its excellence, while the pub downstairs is celebrated for tasty food and reasonably priced drinks. The onsite bar, often highlighted for its character and enjoyable atmosphere, provides a perfect spot for guests to unwind. Additionally, the daily happy hour has been a hit among visitors. The building's convenient location near other exciting restaurants further enhances the dining experience. Although there was a single mention of cold and burnt food, the overall feedback indicates that dining at Whistler's Inn adds positively to the stay.
Rooms
The reviews of Whistler's Inn provide a generally positive impression of the rooms. Guests commonly highlight the cleanliness and spaciousness of the accommodations. Many describe the rooms as large, tidy and very comfortable with several reviewers mentioning the pleasant views from their windows.
A significant number of guests commented on the modern look and well-maintained condition of their rooms, noting that some had been recently renovated. The beds received mixed reviews with some guests finding them super comfortable, while a few others found them less so. Despite this, the majority of feedback emphasizes the rooms as a great place to rest and relax.
However, there are some inconsistencies noted by a few guests. Temperature control was a recurring issue with some rooms being described as too hot or having cold drafts. Noise was another concern for some, particularly in rooms located near the elevator, ice machine or the rear car park.
Despite these minor drawbacks, most travelers found the rooms to be a good size, comfortable and well-appointed, making Whistler's Inn a pleasant choice for a stay.
Beds
The beds at Whistler's Inn generally receive high praise from guests for their exceptional comfort. Many visitors highlight the super comfortable beds with descriptions ranging from "comfy" to "extra comfy" and "super comfortable." Some guests specifically mention the pleasing smell of fresh bedding and the cozy feeling provided by the blankets and pillows, which contribute to a good night's sleep.
However, there are a few mixed reviews. A minority found the beds either too soft for their liking or simply "okay," with an isolated comment about the small size of some beds and an uncomfortable mattress experience. Despite these few critiques, the overwhelming consensus from guests is that Whistler's Inn provides a high level of comfort in their sleeping arrangements, ensuring a restful stay.
Cleanliness
Whistler's Inn impresses with its consistent standards of cleanliness, as repeatedly highlighted by guests. The rooms are generally praised for being very clean and comfortable, offering a cozy and inviting atmosphere. Guests frequently mention the spacious and well-maintained nature of the accommodations, contributing to a pleasant stay.
The property itself is noted for being clean and well-maintained, providing a solid foundation for a comfortable experience. Many reviews also commend the hotel for combining cleanliness with modern touches and retaining a charming character. Despite a few mentions requiring attention in specific areas like behind doors and the base of toilets, the overall feedback clearly reflects a commitment to cleanliness. Guests appreciate the spotless condition of their rooms upon arrival, which adds to a welcoming first impression.
In summary, Whistler's Inn excels in offering clean, comfortable and spacious rooms, ensuring a pleasant and hygienic experience for its guests.
Staff
The staff at Whistler's Inn receive overwhelmingly positive feedback with many guests describing them as friendly, helpful and professional. The front desk staff often get special mentions for their efficiency and accommodating nature. Guests particularly appreciate their promptness in checking in and resolving issues, combined with a welcoming and pleasant demeanor. Notable mentions include specific individuals who went above and beyond in their roles, such as Ty, who received exceptional praise.
Several reviews acknowledge the staff as being some of the best encountered in years with guests highlighting the consistent friendliness and courteousness of the entire team. The reception team's friendliness and professionalism left a lasting positive impression, even extending to thoughtful gestures like morning waves.
However, there have been some negative remarks about specific staff interactions, mainly focusing on individual attitudes. Some guests noted unenthusiastic or rude behavior, especially from some women at the reception desk or during morning check-outs. Issues with staff attitude and poor managerial handling were also pointed out, but these seem to be the exception rather than the rule.
Overall, Whistler's Inn is recognized for having an amazing and amicable staff, consistently making guests feel welcomed and well-attended throughout their stay.
No, Whistler's Inn doesn't have any pool.
No, a spa isn't available at Whistler's Inn.
No, Whistler's Inn doesn't allow dogs.
No, parking facilities aren't available at Whistler's Inn.