Holiday Inn Express Xalapa by IHG
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Summary of reviewsHoliday Inn Express Xalapa by IHG is a top choice for travelers, offering a prime location in the heart of Xalapa. With its strategic position in a bustling shopping plaza, guests find it immensely convenient to access local attractions, such as Juárez Park and the city cathedral, without the necessity of a car. The hotel shines in delivering outstanding service, with a staff that is consistently praised for their friendliness, attentiveness, and professionalism, creating a warm and inviting atmosphere.
The accommodation impresses with spacious, clean, and comfortable rooms, where guests enjoy modern decor and ample amenities for a restful stay. The beds are notably comfortable, often highlighted as one of the best features of the hotel, contributing to a superior rest experience. Guests also appreciate the peaceful ambiance, even in such a central location.
The breakfast offering enhances the stay, with a buffet style that goes beyond typical options, featuring items such as eggs, bacon, and beans. Though some guests suggest more variety could enhance the experience, the breakfast service is generally well-received for its quality and timing. Additionally, the dining staff receives commendations for their efficient and pleasant service.
Parking is secure and convenient, located within the plaza, adding to the ease of the stay despite occasional challenges due to shared space with the shopping center. The hotel remains committed to maintaining impeccable cleanliness throughout, ensuring high hygiene standards and consistent comfort.
Business travelers find the hotel especially accommodating, given its focus on providing a quiet, clean, and safe environment, along with a strategic location suitable for both work and leisure exploration.
Overall, the Holiday Inn Express Xalapa by IHG is a remarkable choice for individuals looking to experience Xalapa with ease and comfort, backed by excellent amenities, strategic location, and exemplary service. Despite minor areas of improvement, the hotel continues to receive strong recommendations for its dedication to guest satisfaction, making it potentially the best in Xalapa.
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The accommodation impresses with spacious, clean, and comfortable rooms, where guests enjoy modern decor and ample amenities for a restful stay. The beds are notably comfortable, often highlighted as one of the best features of the hotel, contributing to a superior rest experience. Guests also appreciate the peaceful ambiance, even in such a central location.
The breakfast offering enhances the stay, with a buffet style that goes beyond typical options, featuring items such as eggs, bacon, and beans. Though some guests suggest more variety could enhance the experience, the breakfast service is generally well-received for its quality and timing. Additionally, the dining staff receives commendations for their efficient and pleasant service.
Parking is secure and convenient, located within the plaza, adding to the ease of the stay despite occasional challenges due to shared space with the shopping center. The hotel remains committed to maintaining impeccable cleanliness throughout, ensuring high hygiene standards and consistent comfort.
Business travelers find the hotel especially accommodating, given its focus on providing a quiet, clean, and safe environment, along with a strategic location suitable for both work and leisure exploration.
Overall, the Holiday Inn Express Xalapa by IHG is a remarkable choice for individuals looking to experience Xalapa with ease and comfort, backed by excellent amenities, strategic location, and exemplary service. Despite minor areas of improvement, the hotel continues to receive strong recommendations for its dedication to guest satisfaction, making it potentially the best in Xalapa.
Business Hotel
Featuring a 24-hour business center and versatile meeting/banquet facilities that include a large event space capable of hosting up to 800 people and a boardroom, this hotel provides comprehensive options for business functions.
Hotel with Parking
Provides on-site parking for guest convenience.
Accessible Hotel
This hotel offers rooms and facilities for disabled guests, including wheelchair access, accessible toilets, and accessible bathrooms. It also has a 2 Queen Beds Standard Access room designed to accommodate accessibility needs.
To whom is your hotel/accommodation accessible?
People who use a wheelchair People who are deaf
People who use a wheelchair People who are deaf
Is there level-access route (might include lifts) from the road to the rooms? Yes, to all rooms
Please specify: Access by elevators and emergency stairs
Please specify: Access by elevators and emergency stairs
Are there any facilities that guests who use a wheelchair cannot reach? No
Show more...4-Star Hotel
This hotel is highly rated for its comfort, featuring very clean rooms and super comfortable beds and pillows. It offers a fitness center, a business center, and currency exchange for guests.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Gym
Guest Reviews
Holiday Inn Express Xalapa by IHG is a traveler’s ideal haven, boasting a prime location right in the center of Xalapa. Guests repeatedly commend the hotel's excellent position, making it superbly convenient to explore local attractions without the need for a car. Situated within a shopping plaza, the hotel is just steps away from Juárez Park and the city cathedral, offering easy accessibility to places of interest and eateries.
The rooms are spacious, clean, and cozy, adding to the overall comfort. Attention to cleanliness and exceptional service from the staff is frequently highlighted, emphasizing the hotel's dedication to guest satisfaction. Though navigating to the hotel may be slightly tricky due to its central positioning, ample parking is available inside a plaza, ensuring guests can safely leave their vehicles.
The available breakfast is varied, flavorful, and served at a convenient time. Guests appreciate the quiet ambience despite the central location, ensuring a restful stay. The combination of excellent service, generous room sizes, and great amenities makes this hotel a remarkable choice for those wishing to experience the heart of Xalapa with ease and comfort.
Nestled in the heart of Xalapa, the Holiday Inn Express offers a breakfast experience that guests generally enjoy. Many reviewers spoke positively about the morning meal, frequently using terms like great, excellent, and very good to describe their experiences. Guests appreciated the buffet style, which provided good options and sufficient variety to start the day, featuring items beyond the typical continental fare such as eggs, bacon, and beans that pleasantly exceeded expectations.
While some guests noted areas for improvement, such as the desire for more diverse selections or specific items like pancakes, overall, the breakfast is considered satisfactory and meets expectations. Service during breakfast hours was praised for its ample timing, attentive staff, and professional demeanor, contributing to a comfortable dining experience.
Location plays a significant role, as guests find the hotel conveniently situated, adding value to the breakfast experience as part of a seamless stay. The variety and quality offered are often highlighted favorably, with guests appreciating how the breakfast complements their travel plans by setting a positive tone for the day ahead. Despite some mentions of limited choices, the breakfast remains a reliable feature of the Holiday Inn Express Xalapa, combining quality service with a hearty start to the day.
Holiday Inn Express Xalapa by IHG consistently impresses with its comfortable and spacious rooms, making it an excellent choice for travelers seeking relaxation. Guests frequently praise the spectacular views and the peaceful atmosphere, especially in rooms without outside noise. The rooms are noted for their generous size, modern decor, and immaculate cleanliness, creating an inviting and cozy environment. Beds and pillows are highlighted for their superior comfort, ensuring a restful night's sleep. This comfort is complemented by the hotel's central location, which offers easy access to nearby attractions such as a beautiful park and the city cathedral. Additionally, the hotel provides secure underground parking, further enhancing its appeal. Overall, the hotel is recognized for its high standards of cleanliness and comfort, with efficient services that resolve any occasional issues promptly.
Guests at the Holiday Inn Express Xalapa by IHG overwhelmingly praise the comfort of the beds, often describing them as super comfortable, incredibly comfortable, and among the most comfortable they have experienced in a long time. The mattresses are generally well-received, and the pillows are frequently highlighted as being very good, delightful for resting, and a perfect complement to the beds. While a couple of reviews mentioned concerns about hard mattresses, these are in the minority. In addition to comfortable bedding, other positive aspects include cozy rooms, clean accommodations, and good service, making this hotel a solid choice for a restful stay.
Nestled in the heart of Xalapa, the Holiday Inn Express by IHG stands out for its commendable cleanliness that guests frequently praise. The hotel is described as being in immaculate condition, with facilities that are not only clean but also incredibly comfortable, providing a welcoming atmosphere for travelers. Rooms are consistently noted for their cleanliness and spaciousness, adding to the overall comfort experienced by guests during their stay. Visitors appreciate the cleanliness of the bathrooms and the attentiveness and friendliness of the cleaning staff, who take pride in maintaining high hygiene standards throughout the hotel. While the property shows signs of aging in certain areas, such as hallway carpets, overall cleanliness remains commendable, supported by excellent hygiene measures. Located centrally in downtown Xalapa, the hotel offers convenience in conjunction with its spotless environment, though some guests note the lack of room views as a minor drawback. Despite some maintenance issues and absence of amenities like a pool, the cleanliness and good service remain highlights that guests repeatedly acknowledge, making it a reliable choice for accommodation in Xalapa.
The guest reviews for Holiday Inn Express Xalapa by IHG consistently highlight the exceptional quality of the hotel's staff. Guests praise the staff as extremely friendly, attentive, and helpful, with a level of customer service that is described as unmatched. The attention and kindness offered by the hotel personnel are emphasized, creating a welcoming and professional environment that guests appreciate. The receptionists are frequently mentioned for their pleasant demeanor and readiness to assist, while the dining room staff also receive commendations for their efficient service. Overall, the hotel's staff appears to consistently impress guests with their excellent service, attentiveness, and friendliness, contributing significantly to the hotel's positive reputation.
The Holiday Inn Express Xalapa by IHG offers a variety of parking options that cater to different guest needs, situated within a shopping plaza. Many guests appreciate the convenience of the accommodation including parking, which is described as very secure and ample, providing a comforting sense of safety for their vehicles. The underground parking is recognized for its spaciousness and security, offering peace of mind despite the shared space with the shopping center. Signage within the parking area is noted as being clear, making navigation straightforward for guests.
However, there are mixed feelings regarding the shared parking area with the public, which can be quite full at times. Guests occasionally face challenges, such as needing to park on higher levels, which can be inconvenient with luggage. Parking incurs a fee, which some believe should be included in the room cost, aligning with expectations for hotels of similar caliber. Additionally, there are minor complaints about the elevator size and functionality, as well as the perceived gloominess of certain areas and occasional card access complications.
Overall, the parking at Holiday Inn Express Xalapa is seen as convenient and secure, despite some operational and structural challenges. Nonetheless, ensuring damage-free parking and resolving these minor inconveniences could enhance guest satisfaction.
Holiday Inn Express Xalapa by IHG garners praise for its excellent location in the heart of Xalapa, making it highly convenient for guests who wish to explore the city with ease. Visitors consistently highlight its proximity to various attractions and amenities, rendering it ideal for travelers seeking accessibility. The hotel is commended for its pristine new facilities, including clean and spacious rooms, which contribute to a comfortable stay. Guests appreciate the overall management and cleanliness, noting the staff's friendly and attentive service. The complimentary breakfast receives accolades for its delicious offerings, featuring a variety of items such as coffee, beef fajitas, and uniquely flavorful bread. However, some visitors do point out issues with the dining experience, describing disappointments with food temperature and portion sizes, alongside a particular concern with water availability on the fifth floor. Despite some shortcomings, many reviews still regard the venue as possibly the best in Xalapa, recommending it for its tranquil atmosphere and central location.
Holiday Inn Express Xalapa by IHG offers an excellent stay, particularly for business travelers seeking convenience and comfort during their trips. This hotel stands out as a very good option for short stays, specifically designed for those who need a place to rest amid their busy schedules. Situated in a central location, it is ideal for those looking to explore the old area of Xalapa in their downtime, making it practical for both tourism and business endeavors.
The hotel provides an environment that is quiet, clean, comfortable, and safe, ensuring a pleasant experience for visitors who are in town for work. Its proximity to key areas adds to the ease of navigating the city, while the attention to detail and comprehensive services cater effectively to the needs of business travelers. Guests appreciate the value for money offered here, marking it as a practical choice for those who prioritize efficiency during their business trips. Overall, Holiday Inn Express Xalapa is recommended for its strategic location and suitable accommodations that enhance the experience of both work and leisure.
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Location
The rooms are spacious, clean, and cozy, adding to the overall comfort. Attention to cleanliness and exceptional service from the staff is frequently highlighted, emphasizing the hotel's dedication to guest satisfaction. Though navigating to the hotel may be slightly tricky due to its central positioning, ample parking is available inside a plaza, ensuring guests can safely leave their vehicles.
The available breakfast is varied, flavorful, and served at a convenient time. Guests appreciate the quiet ambience despite the central location, ensuring a restful stay. The combination of excellent service, generous room sizes, and great amenities makes this hotel a remarkable choice for those wishing to experience the heart of Xalapa with ease and comfort.
Breakfast
While some guests noted areas for improvement, such as the desire for more diverse selections or specific items like pancakes, overall, the breakfast is considered satisfactory and meets expectations. Service during breakfast hours was praised for its ample timing, attentive staff, and professional demeanor, contributing to a comfortable dining experience.
Location plays a significant role, as guests find the hotel conveniently situated, adding value to the breakfast experience as part of a seamless stay. The variety and quality offered are often highlighted favorably, with guests appreciating how the breakfast complements their travel plans by setting a positive tone for the day ahead. Despite some mentions of limited choices, the breakfast remains a reliable feature of the Holiday Inn Express Xalapa, combining quality service with a hearty start to the day.
Rooms
Beds
Cleanliness
Staff
Parking
However, there are mixed feelings regarding the shared parking area with the public, which can be quite full at times. Guests occasionally face challenges, such as needing to park on higher levels, which can be inconvenient with luggage. Parking incurs a fee, which some believe should be included in the room cost, aligning with expectations for hotels of similar caliber. Additionally, there are minor complaints about the elevator size and functionality, as well as the perceived gloominess of certain areas and occasional card access complications.
Overall, the parking at Holiday Inn Express Xalapa is seen as convenient and secure, despite some operational and structural challenges. Nonetheless, ensuring damage-free parking and resolving these minor inconveniences could enhance guest satisfaction.
4 Star
Business
The hotel provides an environment that is quiet, clean, comfortable, and safe, ensuring a pleasant experience for visitors who are in town for work. Its proximity to key areas adds to the ease of navigating the city, while the attention to detail and comprehensive services cater effectively to the needs of business travelers. Guests appreciate the value for money offered here, marking it as a practical choice for those who prioritize efficiency during their business trips. Overall, Holiday Inn Express Xalapa is recommended for its strategic location and suitable accommodations that enhance the experience of both work and leisure.
No, Holiday Inn Express Xalapa by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Xalapa by IHG.
No, Holiday Inn Express Xalapa by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express Xalapa by IHG.
Yes, Holiday Inn Express Xalapa by IHG has a gym.
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