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Summary of reviewsNorthGate Jaffna is a standout hotel in the heart of Jaffna, praised for its prime location right opposite the train station, making it a convenient choice for travelers. Guests find it easy to explore nearby attractions like Nallur Temple and vibrant local scenes, all within walking distance, while enjoying a quiet retreat on a peaceful street. The hotel's central position not only offers ease of access but also immerses guests into the local city life.
Breakfast at NorthGate Jaffna is a celebrated experience, with diverse buffet offerings that include traditional Sri Lankan cuisine alongside Western and Indian options. The delightful spread is complemented by high-quality service and cleanliness, exceeding expectations with an array of fresh and flavorful dishes. Dinner also receives high marks for its array of Sri Lankan dishes, exceptional service, and reasonable pricing, though the à la carte options occasionally draw mixed feedback. The hotel's proximity to a variety of restaurants further adds to its appeal as a culinary exploration hub.
Guests appreciate the spacious and well-maintained rooms, with comfortable beds and pillows contributing to restful sleep. The large balconies offer stunning views, adding to the charm of the experience, while the cleanliness and attention to detail by housekeeping staff are consistently praised, ensuring an immaculate stay. Although some minor wear is noted, efficient room service and friendly staff maintain a high standard of comfort.
Exceptional service distinguishes NorthGate Jaffna, with staff noted for their warmth and hospitality, enhancing the guest experience from arrival to departure. Special mentions are given to staff members in the dining area for their attentiveness, ensuring a pleasant environment throughout.
The hotel's WiFi is generally reliable, although some guests suggest improvements for better connectivity. The gym offers a clean environment and enjoyable workout space, despite variations in equipment quality and occasional air conditioning issues, complemented by the refreshing and aesthetically pleasing swimming pool.
Overall, NorthGate Jaffna provides a delightful combination of convenience, comfort, and exceptional hospitality, making it a preferred destination for travelers exploring Jaffna. Show more
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Categories
Family Friendly Hotel
NorthGate Jaffna provides modern accommodations and essential amenities, suitable for families exploring the area. The hotel's location offers convenient access to local attractions and dining options.
Hotel with Swimming Pool
This hotel provides an outdoor swimming pool and a fitness center. It is a popular choice for travelers looking for hotels with pool facilities.
Outdoor Pool
Hotel with Parking
NorthGate Jaffna offers free private parking on-site for travelers. Guests can utilize free self-parking, ensuring a convenient and accessible option for their vehicles.
4-Star Hotel
NorthGate Jaffna features an outdoor swimming pool, a fitness center, and a restaurant, providing guests with ample opportunities for recreation and relaxation. The hotel is well-located and offers comfortable accommodations.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Hotel with Gym
Hotel with Outdoor Pool
Room Types
Deluxe Double or Twin RoomThe spacious twin/double room features air conditioning, a minibar, as well as a private bathroom boasting a shower and a bidet. Featuring a balcony, this twin/double room also offers a tea and coffee maker, a wardrobe and a flat-screen TV. The unit has 1 bed.
Family RoomProviding free toiletries and bathrobes, this family room includes a private bathroom with a bath, a shower and a bidet. This family room features air conditioning, a minibar, a flat-screen TV and a balcony. The unit offers 1 bed.
SuiteThis spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This suite is air-conditioned and features a seating area with a flat-screen TV, a minibar, a tea and coffee maker, a wardrobe, as well as a safe deposit box. The unit offers 2 beds.
Guest Reviews
8.2
Very Good
Location
Nestled in the heart of Jaffna, NorthGate Jaffna boasts a prime location that attracts travelers seeking convenience and ease of access. Situated directly opposite the train station, guests find it remarkably easy to locate and an ideal starting point for exploring the city. The hotel's proximity to the railway makes it perfect for those traveling by train, offering guests a seamless transition from arrival to check-in.
Its central position in Jaffna allows guests to immerse themselves in the local scene. Just a short stroll away are some of the town's finest restaurants, main streets, and popular attractions, including the renowned Nallur Temple. The hotel’s strategic location makes it an excellent choice for exploring the vibrant city life, with everything of interest within walking distance. Despite being close to the hustle and bustle, the hotel enjoys a quiet street setting, ensuring a peaceful retreat after a day of sightseeing.
Moreover, NorthGate Jaffna is complemented by excellent staff and well-kept facilities, creating a welcoming environment for visitors. The combination of luxurious, comfortable rooms and authentic food offerings further enhances the appealing experience at this centrally located hotel. Whether here for a short visit or an extended stay, guests appreciate the convenience and accessibility that NorthGate Jaffna provides.
Breakfast
At NorthGate Jaffna, breakfast is hailed as an essential experience, with guests frequently praising the delightful and varied offerings. The buffet breakfast draws particular admiration for its diverse spread, combining traditional Sri Lankan cuisine like milk hoppers and curries with Western and Indian options. Diners relish the freshly made juices and the ever-changing selections that cater to all palates. Many highlight the extensive choices available, from fresh fruit and cereals to eggs cooked in various styles, ensuring every meal is freshly prepared and packed with flavor.
Dining at NorthGate Jaffna consistently receives accolades, with the exceptional breakfast buffet standing out as a highlight for many travelers. The buffet not only meets expectations but often exceeds them, offering a lavish spread that includes both local specialties and international dishes. Guests frequently mention the consistently high quality of the food, accompanied by amazing service and excellent cleanliness.
Overall, the breakfast experience at NorthGate Jaffna is marked by delicious, high-quality food and a wide variety of options. Whether indulging in the buffet or exploring the à la carte dinners, guests are sure to find a meal that satisfies their cravings, leaving many eager to return for another taste of this culinary delight.
Dinner
At NorthGate Jaffna, dining at the hotel is an experience that leaves a positive impression on its guests. The restaurant offers a superb selection of delicious Sri Lankan dishes, ensuring that there's something for everyone. With a diverse menu that changes slightly day by day, guests can enjoy both à la carte and buffet options. The quality and variety of food consistently receive high praise, with guests describing the dishes as exceptional and flavourful. Service is attentive, and the restaurant staff is noted for their excellence, enhancing the dining experience further. The dinner options are not only delicious but also reasonably priced, making it a recommended spot for visitors. Although there is a slight mention of dissatisfaction with the à la carte dinner on one occasion, overall, the restaurant is recognized for its outstanding culinary offerings. Additionally, NorthGate Jaffna's convenient location provides easy access to a plethora of nearby restaurants, making it a great hub for exploring Jaffna's culinary scene.
Rooms
NorthGate Jaffna offers guests a delightful experience with its spacious and well-maintained rooms. Visitors frequently highlight the comfortable beds and pillows, noting the overall cleanliness and attention to detail in both the rooms and bathrooms. Many appreciate the large balconies that offer stunning views, particularly of the sunset, adding to the charm of their stay. The suites match their online descriptions, providing ample space and modern amenities that satisfy the expectations of discerning travelers. Though some rooms show minor signs of wear, the overall quality remains high, with efficient room service and friendly staff contributing to a comfortable stay. Common areas such as the lobby and restaurant are described as very spacious, complementing the generous room sizes. The combination of good-sized rooms, excellent food, and a high standard of cleanliness ensures that guests enjoy an ultracomfortable and pleasant stay at this hotel.
Beds
The beds at NorthGate Jaffna have been frequently praised for their comfort, ensuring guests can enjoy a restful sleep. Many visitors describe the beds as very comfortable, with impeccably clean linens that contribute to a pleasant stay. The bedding is generally considered good, and while one guest mentioned having to request blankets, the overall experience remains positive. The clean and comfortable rooms complement the inviting ambiance, making it a favorable choice for those seeking a cozy and welcoming environment.
Cleanliness
Nestled in Jaffna, NorthGate Jaffna stands out for its exceptional cleanliness, as echoed by its guests. Visitors consistently note the super clean and modern rooms, which are both spacious and well-equipped with everything necessary for a comfortable stay. The hotel maintains an impressive standard of cleanliness, with rooms kept immaculate daily, often cleaned twice to ensure the highest level of sanitation. The cleanliness extends beyond rooms to the entire property, with the pool and restaurant both described as well-maintained and spotless. The dedicated housekeeping staff receives high praise for their impeccable service, ensuring that each guest's stay is not only clean but also comfortable. The helpful and friendly staff further enhances the welcoming atmosphere, consistently delivering warm welcomes and ensuring smooth service. NorthGate Jaffna is a shining example of cleanliness and hospitality, ensuring a pleasant experience for all who visit.
Staff
At NorthGate Jaffna, the hotel staff stands out for their exceptional service and genuine warmth, leaving a memorable impression on guests. Visitors consistently describe the team as incredibly friendly, attentive, and eager to please. The atmosphere is infused with authentic Sri Lankan hospitality, thanks to the polite and accommodating staff who are always ready to assist with a smile. Many guests specifically commend Sam, the manager, for his helpfulness in the dining area, highlighting his role in enhancing the overall dining experience. Both the reception and restaurant staff are praised for their professionalism and care, contributing to a welcoming and pleasant environment. From the moment of arrival, marked by a warm reception and thoughtful gestures like a welcome drink, to the polished service throughout the stay, the staff at NorthGate Jaffna ensures a comfortable and enjoyable experience.
Wi-Fi
The WiFi at NorthGate Jaffna generally receives positive remarks from guests, with many noting that it works well and provides a good signal. For those who rely on strong and stable internet, the hotel seems to deliver satisfactory performance. However, there are occasional comments about the WiFi being slow, lagging, or being insufficient during demanding activities like conference calls. Some guests have suggested areas for improvement, like enhancing WiFi coverage in certain rooms. Overall, while the WiFi service is considered good by many, there may be room for improvements to ensure consistent connectivity throughout the hotel.
Gym
The gym at NorthGate Jaffna offers a mix of experiences for visitors. The facility is well-maintained, presenting a clean environment that is appreciated by guests. Despite its compact size, the gym provides a good spot to engage in some workouts. However, it's important to note that the air conditioning may not function adequately at times, contributing to a warmer atmosphere inside. Equipment quality varies, with some guests mentioning issues such as only one of the two treadmills being operational. Alongside the gym, the adjacent swimming pool adds to the appeal, providing a fun and refreshing complement to the exercise experience. Overall, while there are some concerns about specific equipment, guests generally find the gym and pool to be enjoyable parts of their stay.
Pool
Travelers exploring Jaffna will find solace in the welcoming embrace of the swimming pool at NorthGate Jaffna. This well-maintained oasis invites guests to relax and rejuvenate amidst its serene surroundings. Consistently praised for its cleanliness, the pool provides a refreshing retreat, especially after long days spent under the intense heat of the region. With a cool breeze gracing the bridge to the pool area, visitors can enjoy a pleasant atmosphere that enhances their experience. Though not immense in size, the pool's design allows for a quick and satisfying cool down, making it an ideal spot for leisure.
The pool area is noted for its tidiness and pleasant ambiance, offering a lovely escape to all who venture there. Guests can enjoy the pool's consistently clean condition, a testament to its excellent upkeep. Beyond its practicality, the aesthetic appeal of the pool cannot be overlooked—its beauty adds an extra layer of delight to every swim. Despite a limited number of loungers available, the overall experience at NorthGate Jaffna’s swimming pool remains delightful, with operating hours from 7:00 a.m. to 7:00 p.m., accommodating a full day of relaxation.
Yes, NorthGate Jaffna has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at NorthGate Jaffna.
No, NorthGate Jaffna doesn't allow dogs.
Yes, parking facilities are available at NorthGate Jaffna.