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Summary of reviewsHotel Novy Kastiel - Self check-in offers a serene and picturesque setting, nestled in a quiet neighborhood next to a beautiful park. The peaceful and tranquil environment makes it ideal for relaxation with guests enjoying the nearby walking paths and running opportunities within the sprawling park and castle grounds. Despite its slightly distant location from the city center and train station, the advantages of the scenic and serene ambiance, along with nearby amenities like a supermarket and accessible public transportation, outweigh any minor inconveniences.
The breakfast provided at Hotel Novy Kastiel is a highlight for many guests. The rich and varied selection of fresh and nutritious options at the buffet is frequently praised with the quality and assortment meeting guests' expectations, particularly from Monday to Friday. However, there are some critiques regarding the absence of breakfast on weekends, occasional issues with older bread and a non-functional coffee maker, as well as a desire for more healthy options.
Guests have expressed satisfaction with the hotel rooms, noting their modern, clean and spacious design. The well-furnished accommodations include well-equipped kitchens and bathrooms in the apartments, along with amenities such as air conditioning, toiletries, minibars and tea and coffee kettles. Some attic rooms lack air conditioning, which may be uncomfortable during hot weather, but the overall feedback highlights the excellent standards of the rooms.
Hotel Novy Kastiel is commended for its superior cleanliness, consistently maintaining a high level of tidiness throughout the premises. The clean and modern ambiance with fragrant and immaculate rooms and bathrooms, meets and often exceeds guests' expectations for cleanliness.
The staff at Hotel Novy Kastiel are frequently praised for their exceptional service. Described as friendly, helpful and accommodating, the team, including the owner, contributes to a welcoming and luxurious guest experience. The responsive and courteous behavior of the staff enhances the overall positive impression.
Parking at the hotel is another praised aspect, offering free and secure options within a closed area. Guests appreciate the ample, easy-access parking available in the courtyard with some areas providing indoor parking. The convenience and security of the parking facilities add to the favorable aspects of the stay.
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