Baymont by Wyndham Jackson

Jackson 35.66826200, -88.84260800 , 465 Vann Drive (Show on Map)
6.4
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Summary of reviewsBaymont by Wyndham Jackson enjoys a prime location near major highways, making it convenient for travelers and close to numerous dining options and shopping centers. The hotel is also accessible to local colleges, hospitals and entertainment venues with easy commutes to Nashville and Memphis. Guests appreciate the free parking and the peaceful surroundings, enhancing the overall stay experience.

The breakfast offerings receive mixed reviews. While some praise the variety and quality of hot items like waffles, sausage and eggs, others find the selection limited and service inconsistent. Cleanliness in the breakfast area is noted positively, but the unavailability of breakfast items before the end time and the absence of breakfast due to COVID-19 restrictions disappoint some guests.

Rooms at the hotel vary in quality according to guest reviews. Positive comments highlight spacious, comfortable and well-furnished rooms with good soundproofing and modern amenities at reasonable prices. However, frequent negative feedback points to issues with cleanliness and maintenance, including dirty carpets, musty odors and poorly functioning amenities.

Cleanliness is another area with mixed feedback. Some guests commend the hotel's cleanliness and the helpfulness of housekeeping staff, whereas others report unclean rooms, musty odors and maintenance issues such as dirty carpets and stained tubs.

The staff at Baymont by Wyndham Jackson generally receive positive reviews, noted for their friendliness, professionalism and helpfulness. The check-in and check-out processes are praised for efficiency. However, isolated incidents of rude or unprofessional behavior and poor communication are reported.

The hotel's free WiFi garners mixed reactions. Some guests find it satisfactory, while others report slow speeds and frequent disconnections. Concerns about WiFi security are also mentioned.

Guests are disappointed by the consistent unavailability of the gym and frequent closures of the indoor pool, citing closed amenities due to construction or COVID-19 precautions. When open, the pool is appreciated for its cleanliness and warmth.

The hotel's beds are a highlight for many, described as comfortable and conducive to a good night's sleep. However, there are mentions of dirty or low-quality linens and some find the beds too firm or too high.

Overall, Baymont by Wyndham Jackson is perceived as a basic three-star hotel suitable for short stays and business trips, but it falls short of the expected Wyndham standard for some guests, particularly in terms of amenities and overall value.
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Categories
3-Star Hotel
This hotel offers basic accommodations and essential amenities, providing a budget-friendly option for travelers. Guests can expect a simple and straightforward stay.

Hotel near Golf Courses

Hotel for Honeymoon

Hotel with Swimming Pool

  Heated Pool    Indoor Pool  


Business Hotel

Hotel with Gym

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types
Double Room - Mobility Access/Non-Smoking Providing free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. This triple room is air-conditioned and features a flat-screen TV with cable channels, soundproof walls, a carpeted floor and heating. The unit offers 1 bed.

King Studio Suite - Non-Smoking Offering free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as heating. The unit has 1 bed.

King Room - Non-Smoking Providing free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned triple room provides a flat-screen TV with cable channels, soundproof walls, a carpeted floor and heating. The unit offers 1 bed.

King Studio - Non-Smoking The spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a shower. This double room has a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 1 bed.

Deluxe King Studio Suite - Non-Smoking The suite's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. This air-conditioned suite is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with pool views.

Deluxe King Studio Suite - Non-Smoking This air-conditioned suite is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with pool views.

Queen Room with Two Queen Beds - Non-Smoking Featuring free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The family room features air conditioning, soundproof walls, a carpeted floor, heating, as well as a flat-screen TV with cable channels.

Guest Reviews
6.4
Rated
Location
Baymont by Wyndham Jackson boasts a highly convenient location, appreciated by many guests for its proximity to a plethora of amenities. Strategically situated near major highways, it provides easy access for travelers. Numerous dining options and shopping centers, including Wal-Mart and Sam's Club, are just a short walk or drive away, making it ideal for a quick meal or a shopping spree.

The vicinity to the interstate and key roads ensures rapid travel to various destinations, including local colleges, the Jackson Madison County Hospital and entertainment venues such as movie theaters. This convenience extends to its easy access to I-40, which simplifies commutes to Nashville, Memphis and beyond.

Guests also note the ease of parking and the quietness of the area, which contribute to a comfortable stay. The nearby attractions, combined with a reasonable price range and friendly staff, enhance the overall experience. Whether stopping over on a longer journey or visiting family nearby, the hotel’s well-situated location meets various needs, ensuring a pleasant and hassle-free visit.

Breakfast
Guests of the Baymont by Wyndham Jackson have mixed experiences regarding the breakfast offered at the hotel. On the positive side, many appreciated that breakfast was included and enjoyed a variety of options such as waffles, muffins, cereal, fruit and yogurt. The breakfast room was described as clean and spacious by several reviewers. Some guests found the breakfast to be "better than average" or even "phenomenal," highlighting the hot items like sausage, biscuits and eggs and expressed satisfaction with the accommodating cook.

However, there were frequent criticisms regarding the breakfast offerings and service. Many guests noted that the selection was limited, describing it as mediocre, monotonous or underwhelming. Some mentioned that by the time they arrived, breakfast items were either running out or completely gone, even before the stated end time. Specific complaints included the lack of hot options such as cooked eggs or bacon with cold or poor-quality food often cited. Additionally, several reviews pointed out that the advertised breakfast was not available at all during their stay, sometimes due to COVID-19 restrictions, leaving some guests frustrated.

Overall, while some visitors were pleased with their breakfast experience, others found it lacking in variety and quality with notable service issues.

Rooms
The guest reviews for 'Baymont by Wyndham Jackson' reveal a mixed experience with the rooms. On the positive side, many guests appreciated the spaciousness and comfort of the rooms with several noting their cleanliness and modern furnishings. The beds and pillows were often praised for their comfort and the soundproofing was an added bonus for some. The shower and overall room layout also received commendation in some instances. Additionally, the pricing was considered reasonable given the room quality for a few visitors.

However, the negative feedback highlights issues with cleanliness and maintenance. Several guests reported dirty rooms with specifics like moldy smells, stains and cockroach sightings. Some rooms appeared dated and in need of updates, such as fixing patches on walls and improving lighting. The carpets were frequently described as dirty and sticky and there were mentions of poorly functioning amenities like hair dryers and fridges. Bathrooms, in particular, were often criticized for being too small and not thoroughly cleaned with reports of hair and bad smells being recurrent themes.

In summary, while some guests were satisfied with clean, comfortable and spacious rooms, others encountered significant cleanliness and maintenance issues that detracted from their stay. Steps towards consistent cleanliness and better room upkeep would likely enhance the overall guest experience.

Beds
Travelers visiting Baymont by Wyndham Jackson will find a consistent theme of comfort when it comes to the hotel's beds. Many guests have praised the beds as comfortable with some even describing them as "very comfortable" and "extremely comfortable." Words like "comfy" and "soft" frequently appear in the reviews, suggesting that a good night's sleep is a strong possibility for most visitors.

However, it's worth noting that the experiences are not universally positive. While many find the beds to be clean and cozy, there are mentions of dirty beds and linens, as well as concerns about mattress and pillow quality. Specific criticisms include lumpy beds with scratchy linens and some guests found the beds to be uncomfortably firm or too high off the ground.

Despite the mixed reviews, the overall sentiment leans toward comfort with many guests highlighting the good quality of the beds as a key factor in their stay.

Cleanliness
When it comes to cleanliness, reviews for 'Baymont by Wyndham Jackson' paint a mixed picture. Many guests praised the hotel for being clean with mentions of rooms that were both clean and comfortable and exceptional cleanliness noted multiple times. Housekeeping received positive remarks for their readiness to assist and attention to detail.

However, a significant number of reviews highlighted areas for improvement. Some guests noticed surface-level cleanliness but found dust and other issues upon closer inspection. Common complaints included dirty carpets, musty odors, unpleasant smells in hallways and poorly cleaned bathrooms. Several reviews mentioned rooms that were not cleaned prior to check-in with specific issues like dirty mirrors, sticky floors and stained tubs. There were also mentions of maintenance issues like rusty light sources, broken mirrors and mold on curtains.

In summary, while some guests found their rooms clean and well-maintained, others encountered significant cleanliness and maintenance issues throughout their stay.

Staff
Baymont by Wyndham Jackson receives mostly positive reviews for its staff, consistently described as friendly, professional and helpful. Guests often highlight the pleasant and courteous nature of the housekeeping team and front desk personnel. Specific commendations go to individuals who went above and beyond in providing excellent service. The check-in and check-out processes are particularly praised for their efficiency and warmth.

However, some guests did encounter issues with a few staff members displaying rude or unprofessional behavior, which overshadowed the otherwise positive interactions. Moments of poor communication and the occasional unfriendly demeanor were noted, though these instances seem isolated compared to the overall sentiment.

Several reviews also mention the convenience of the hotel's location, coupled with an ongoing renovation effort aimed at improving the facility. Despite being short-staffed at times, the team’s dedication to maintaining a welcoming environment is apparent.

In summary, while there are areas for improvement, the general consensus highlights a team that strives to make guests feel welcome and accommodated during their stay.

Wi-Fi
Travelers staying at Baymont by Wyndham Jackson have varying experiences with the hotel's WiFi. Some guests found the internet speed satisfactory and described the WiFi as okay or good. However, several reviews indicate issues with WiFi reliability, noting that it was often slow, sketchy or prone to constant crashes. Concerns about WiFi security were also raised with some guests feeling it was not user-friendly or secure. Despite these connectivity issues, the front desk service at the hotel received high praise, being described as amazing at both check-in and checkout.

Gym
Guests of Baymont by Wyndham Jackson noted the gym's consistent unavailability during their stays. Multiple reviews pointed out that the fitness room was closed or out of service with some expressing disappointment upon arrival, as they expected gym facilities to be accessible based on booking information. While visitors looked forward to utilizing the advertised exercise amenities, their experiences were marked by the absence of an operational gym.

Pool
Baymont by Wyndham Jackson features an indoor pool that, when open, has garnered positive remarks for being nice, wonderful, warm and clean. The indoor venue is appreciated by guests who have had the opportunity to use it, as it stays open until late, allowing for extended usage.

However, many guests have expressed disappointment as the pool has frequently been closed for various reasons, such as construction, unstarted renovations or COVID-19 precautions. This closure has been an ongoing issue with the pool being unavailable for over a year in some cases. Although the hotel once advertised an available pool, the reality often did not match guests' expectations.

Despite the closures and some negative experiences related to maintenance and cleanliness around the hotel, a subset of guests did enjoy their time at the pool when it was in operation.

3 Star
Baymont by Wyndham Jackson is recognized as a three-star hotel, but some guests feel it falls below the usual standard for Wyndham properties and note it as sub-par for a three-star rating. Despite this, it provides a basic and satisfactory experience suitable for business trips with some reviewers mentioning that everything was fine despite Covid-19 restrictions. However, comparisons to other three-star hotels, such as the Sheraton, suggest that Baymont by Wyndham Jackson does not always measure up in terms of amenities and overall value.


Yes, Baymont by Wyndham Jackson has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Baymont by Wyndham Jackson.

No, Baymont by Wyndham Jackson doesn't allow dogs.

No, parking facilities aren't available at Baymont by Wyndham Jackson.

Yes, Baymont by Wyndham Jackson has a gym.

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